Pestana Delfim Beach & Golf Hotel - All Inclusive4.0 out of 5.0
Recent guest reviews
If you are a golfer looking for a bed and reasonable food this place will do. The rooms are clean and the staff helpful and polite. The food is plentiful but repetitive. if you fancy a fun night the main bars are only a 10 minute walk down the road
Checked in Saturday 30th September went straight back to reception to inform them air conditioning in bedroom was not working, was told maintenance would fix. Went back Sunday morning, Sunday evening, Monday morning, Monday evening, Tuesday morning, and finally on Tuesday lunchtime was told by a receptionist who didn't seem very happy to see me(he was dismissive of me), that a fan would be put in my room. After 4 days all we got was a fan that did little to improve the situation, we had no other communication from anyone at the hotel. I am a big fan of Pestana Hotel's but this was very disappointing to say the least. I booked and paid extra for a Suite, for extra comfort, but got none as the bedroom was too hot, and the impression I was left with, was that the staff knew the air conditioning didn't work, and wasn't going to be fixed, and it was tough if we didn't like it. Very poor experience, both in terms of the problem we had and the absence of any care from hotel staff to deal with it. I provided this feedback to the Hotel the morning we returned home, a week later I got a reply apologizing for the delay in replying, saying sorry we didn't exceed your expectations, and hope to see you soon.
The Pestana Delfim is on the edge of town located on a hill. It certainly does not come anywhere close to its 4 star rating, It is extremely tired and date and in its present state, 2 stars would be more appropriate. Our biggest gripe was the restaurant. It reminded us of a 1980's works canteen except the meals are not as good. the food to be honest was very poor with little choice. No cold meats or salads as an option for lunch and the evening meal. The quality and hygiene was suspect . It was not surprising that we had significant increased bowels movements as a result. Also the air conditioning was not functioning. It really forced us to eat out in Alvor in the evenings, which was an added unexpected expense. Add on the cost of a taxi to return to avoid negotiating the hill on the return journey and the all inclusive package wit these additions made it expensive. also the entertainment it the hotel would have had all the performers throw out very early on the X Factor.On the plus side our room bigger than expected with great sea views. Also free Wi Fi was free and available every where in the hotel and and the swimming pool. Only local spirits included in the all inclusive and the brandy apart the rest were very weak and tasted nothing like the real thing. Only one member of staff served behind the bar and at peaks quite a queue formed. we thought The Brits were in the minority here and there was a cross section of nationalities stayng here including several French pensioners coach parties.
Having read the reviews on here, I came with lowish expectations. Overall I was pleasantly surprised. I think some of the reviewers on here expected Sandals for the price of Butlins.(we were at Sandals two weeks before) OK, it's an 80s concrete edifice, with very garish and dated decor, but there are many positives. The rooms are quite spacious and very clean. The food is good, with plenty of choices at every mealtime. I'm a fussy eater, and was never hungry or disappointed. The drinks were plentiful, with decent beer, wine and sangria on tap. There are, however, some significant negatives. Either there are not enough staff, or they are bone idle. Often the mess left around the pool area and grounds was not cleaned for days. The bars only had one staff member, so a wait was inevitable. The toilets in the public areas are truly disgusting, with broken seats, no soap, and a smell that could stop a charging rhinoceros. There seems to be no supervision around the pool area. After two days of relative peace, we had busloads of Portuguese families turn up. Their feral children ran riot around the pool, riding skateboards and hover boards everywhere (including the restaurants), jumping off the bridge structure, and not a word was said by any staff. The adults , who were clearly rejects from the local equivalent of the Jeremy Kyle show, often took food and glasses out of the restaurants to have an al-fresco pool party; with the debris left around for a whole day afterwards. The pool bar was never manned, and looks like it was last used in the 1980s. It was a blessed relief when the buses departed and we had peace and quiet for the last 2 days. In conclusion, we had a great holiday. The beach is close by, and spectacular. The town is a shortish walk, and nice, if you like the full-english-breakfast-irish-bar-happy hour vibe. However, Sandals it ain't, and it never will be. Remember though, it's 85% cheaper than Sandals.
The location was not ideal for us. It was on the outskirts of Alvor up a hill. This meant every time you returned from going out whether it be the beach or the town you had a steady climb. You could catch the number 14 bus (P1 at weekends) at the bottom on the slope near the hotel, otherwise it was the expensive of a taxi. The Pestana Delfim comes nowhere near to its 4 star rating. The hotel itself 3 star but the food bearly warranted 2 stars. Lack of choice was one issue, It was constantly reheated and poor quality, with the exception of breakfast which was actually quite nice.Also the afternoon tea was one of the few highlights. it was no coincidence that there a number of guests were ill with stomach upsets including us for 24 hours.Our room was good but rather rather dated. The beds we comfortable an the shower was excellent. A fridge is included but you had to mpay a supplement for the safe The television set was cumbersome and old, not the slim type that is common nowadays. No british TV channels.The entertaiment was awful. We found the staff, especially those on reception to be very pleasant and helpful .A lot of the sunbeds around the pool did not function properly and there was a shortge of umbrelllas. This might have been a great hotel 20 years ago but it badly needs a lot doing to it now. A complete rethink on the food is essential.
Came here for a golf holiday, i was expecting it to be somewhat outdated from the photos etc but was a little worried when reading some recent reviews. However I'd take it with a pinch of salt as the hotel was far better than expected. Yes it isn't a 4 star resort style hotel but if you are looking for a base to explore and play golf etc then this is just fine. The staff were friendly and the hotel was cleaned and tidy. There was plenty of options for all meals and the food was perfectly adequate considering the price we paid. Yes there isn't many cocktail options but I wouldn't say this is a deal breaker, also some of the entertainment choices can be a bit depressing for a holiday but there was a couple which were better. All in all I had a very good experience and would return again for another golf holiday. Read between the lines and don't let the negative reviews put you off, you get what you pay for remember so if you want a resort you holiday then pay the extra and go elsewhere. If you want a decent enough base to stay while playing golf or going to the beach and exploring etc then this place does the trick and more.
Stayed from 1st Oct through to 13th. First 4 days playing golf with friends then joined by partner and we holidayed! Great facility for golfers. Good rates with good reductions for courses played and for transfers. All inclusive well received by golfers but clearly the quality of the drinks is different. G&T's do not taste the same, the beer is light and gassy, and the whisky does not taste like whisky! However, great for a bunch of guys who are looking forward to a few beers upon return from golf. The hotel struggles a little when you turn back into a holiday. We were there an additional 8 days and the menu was similar in restaurant, the Italian special restaurant was bland and appeared mass produced. Accommodation good, cleanliness needs improving..... in the whole two weeks we stayed the floors were not hovered. Overall the hotel is well used and you can tell. In need of some talc. We enjoyed and would return, but considering the cost all inclusive then it may be cheaper to stay locally and eat when you like.
We booked this hotel for a week break. It is a little dated, not overly clean and the food wasn't great. There was lots of choice though and the menu changed daily. The all inclusive alcohol choice wasn't great however we would say you get what you pay for! Family friendly hotel with lots going on. It's set in excellent location just 5 minutes walk from the beach, the weather was amazing and Alvor is a beautiful part of the Algarve! Even though the hotel wasn't "amazing" we still had a good time and enjoyed ourselves!
Lovely location but my god food is terrible if your from uk or ireland we couldnt eat it, wife got sick after first night not sure if it was what she ate which was turkey which I didn't have so i was fine. Hotel is not 4 star 2 star at best. The room they put us in was 1960s style old and dated and tiny so we complained and were moved thw following day which was fine. If your from the continent im sure the food would suit as they seemed to like it. We were all inclusive but we had to eat out which was very disappointing after paying the extra for all inc. i would never go back to this kip again.
No way does this hotel come close to a 4 star. The food was dire, lack of choice and what was not used was heated up the following day and presented as a different dish. I am not sure it would meet UK health and safety standards. It could have been the cause of our stomach upset and we were not the only guests to suffer this problem. The restaurant itself was too small and there was no air conditioning. The other really negative point was the evening entertainment which was abysmal. The standard could not have been any lower. As the hotel was on a hill it was not simple to walk back from Alvor as it was a steady climb. Taxis were really the only answer which added to the cost of our holiday. We felt we were being forced out in the evenings to eat which was not in our budget when paying for an all inclusive package. It was not all bad we had a nice comfortable room albeit a little dated and a big balcony. No British TV channels on the antiquated television set. The staff we found were good and there was ample seating around the pool. An excellent Wi Fi connection thourout the Hotel. No way would we return here because of the terrible food and dining experience. Alvor itself is great.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 1064 reviews