Grande Real Santa Eulalia Resort5.0 out of 5.0
Recent guest reviews
We are staying here for the second time and are enjoying our 7 week annual holiday in an establishment that has the BEST of staff in all areas of this terrific hotel. That includes management, reception, housekeeping, and all service staff. More so, when I became very ill shortly after our arrival and required an ambulance late one night (insulin shock), my travelling companion called reception and explained the seriousness of my condition. Within minutes, a gentleman arrived with a medical bag and stayed by my side until the ambulance arrived . Several bags of sucrose were administered and once my blood sugar went up above 4, I was taken to the emergency clinic and treated immediately by a crew of very competent nurses and a terrific doctor. While most of the occurrences were somewhat blurry, I knew that it was thanks to the staff at the Grande Real , the ambulance and the hospital that I came through this terrifying experience. The next day, I received a beautiful basket of fruit and mineral water from a manager who promised to keep in touch to oversee my progress. How does one thank these incredible individuals???? Lastly, would you believe they sent a birthday card, a delicious cake and a bottle of "vin mousseux" for my friend's birthday. I would NEVER consider any other hotel when I am in the Algarve.. Thank you Grande Real!!!!
We returned last week from Faro after a week stay at the resort. We went with our 2 year old and it was our first time in Portugal. The weather was not good due to storm emma and it rained a lot. The first apartment we were given had a faulty aircon, which meant we had to move to another one next morning. The second apartment (425) had the same issue with the aircon not heating the bedroom, but we had to manage as it was not an option to move again with our little one. The bedroom was getting really cold at night and did cause a bit of discomfort to our baby. The apartments were a little outdated, but they were clean. The cleaning lady who cleaned our apartment during the week was amazing. Whenever she saw something missing in the apartment, she would bring it over without us asking for me. Very sensible. The apartment was very nicely cleaned everyday and it helped us to make the most of the holiday rather than worrying about cleaning. The resort is just next to the beach and has amazing sea views. There are round 4 restaurants, not sure if they all belong to the resort, but all of them provide amazing sea views which we enjoyed during lunch. The food was average here. Staff at the hotel were very friendly, polite and more than happy to help. The resort is around 15mins away from the Albufeira old town. We did not try the food at the hotel so cannot comment. There is an Italian restaurant just outside the resort and they do takeaway. There two more restaurants which one can find via google. The closest supermarket is Favorite (around 15mins walk) or InterMarche which is around 25mins towards Albufeira old town. Zoomarine is around 20mins and taxi would cost around Eur 18. Another place we visited on our last day was KrazyWorld which is around 35mins from the hotel and the taxi came to around Eur 24. The resort has good wifi connection, which did help on occasions when the weather was not good. They also had Cbeebies tv channel which kept our little one entertained. There is also an indoor childern's play house. We visited it couple of times and it has quite a good selection of toys. One of the things which we did not like about the resort was the breakfast. While booking the resort, the price of the breakfast was given as Eur 15 with an option only to pay at hotel. While checking in we were offered Eur 12.50 only if we decide to choose it for the whole stay and if we did not decide there and then, the breakfast would be Eur 20 a day. So for a couple staying for 10 days would roughly spend Eur 400 only on breakfast, which sounds over the top. Not worth if one would only have a croissant and a coffee. Another thing we discovered is, the booking site said indoor pool, but there is none. The one which is present in the hotel is part of Spa and the charge is Eur 18 for 90mins usage. All the other pools are outdoors, but some of them are heated. All in all our stay at the resort was good. We would have enjoyed if the weather had been better, but cannot fault the resort for that. We will certainly choose the resort if we visit Portugal again.
great hotel and would recommend it to everybody very comfortable and the staff very friendly and helpful. everything that you need for a great holiday cant wait to return. all bars and restaurants have great services and great variety . also the spa area was lovely and for travelers with young children the kids club would be a great rest bite for them. also the many swimming pools was great and the beach so close was great
Overall, my first visit to Portugal was amazing. The Grand Real Santa Eulália is in a great location, close to town thanks to the hotel bus service & central to markets & cafés. The staff was attentive, prompt & most accommodating. The units were quite adequate and comfortable. I would certainly recommend this hotel to friends & family.
Had a very good time at this resort. Location was excellent as city buses and tour buses stopped outside the resort gate. Added value was the resort shuttle which ran several times daily to and from Albufeira. The resort fronts the beach for a great way to stretch your legs. Cappuccinos on the Atlantico terrace in the morning and gelatos in the afternoon. Very good.
Beautiful hotel in lovely location, staff couldn’t be more helpful from reception to cleaners. The whole resort is well kept. Great variety of food to suit everyone. The courtesy bus is an added bonus.
We have stayed here three times previously and would not hesitate to return again. Everything and everyone at the resort are amazing. The staff and Resort really are 5 star. The rooms are clean and well presented. We had a sea view room and the outlook was great, it was sheltered and great to sit out on of an evening on the balcony. Breakfasts are truly good.
SUMMARY:- Nice hotel with great views, but not very entertaining for kids (evening at least)and your money wont go very far The hotel is in a fantastic location looking down on the beach! The beach bar is a great place to chill out! The hotel and rooms are very clean, with our rooms and towels changed daily if you wish! Our balcony came in very handy for entertaining our 16month old son! The rooms do not have tea making facilities but can be bought for €3 In reception! They have a safe and a fridge The buffet breakfast has plenty to choose from although the fried breakfast is very disappointing! We arrived early for breakfast each day where we found the beans sometimes to be hard and cold, the fried eggs and hash browns were also cold! On the third day,I gave up on the cooked and stuck to continental options! (Which were very nice)The staff in the hall are polite and collect plates as soon as they become empty! Hot drinks,juice and water are available free of charge The hotel has a kids play area(which are son loved), open most of the day accept 1-2! The staff here are happy smiley people who interact well with the kids! They preferred to tidy the toys up after we left rather than us sorting them as we went and were happy for us to borrow buckets and spades for the beach! There are plenty of toys and a tv with computer along with a good secure park! There are plenty of places to eat at the hotel but it is quality over quantity! We bought a milk shake, a beer and 2 burgers which cost €36!(tasty and looked good)We asked about the buffet option on a thundery evening, bearing in mind our cold breakfast,I wasn't prepared to chance paying €30 per person for the same in the evening! We chose to go out the rest of the time and get more for our money!(spoiled for choice in the 2 towns and strip) The gym has everything you need and is available all day,towels for during exercise and showers,along with lockers are available free of charge! (Being an ex rugby player it didn't bother me,but neither of the individual shower cubicals are lockable in the men's room!) The hotels pools were dissapointing too, the outdoor pools are supposedly heated to 27° but felt far from this and too cold for our son,the internal pool caters for 7> and is charged at €20 an hr!(caps must be warn) It is currently out of season so obviously you expect reduced entertainment, that said, other than the children's play area and activities,there was no kids entertainment available for the evening! The hotel provides a bus service to the old town and the new town! Even out of season, the service is well used! It would be good if there were more buses in the afternoon,but this may change in the summer Out of season at least, I would say this hotel was better suited for adults only
I have been at this hotel 7 days and I cannot see how this hotel gained 5stars the food most night are either stew or cooked in garlic there was no choice if you didn’t like stew or garlic .most nights I only had a cheese roll this the first hotel where I had to buy my water for the table for my evening meal
Mostly 5 out of 5 really cant find a fault. Location mile or so from the old town but restaurants and bars nearby. Stayed in apartment very pleased with quality. Breakfast superb with vast selection of different foods, drinks.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Grande Real Santa Eulalia Resort places you within a leisurely stroll of Parque Aventura - Albufeira and Santa Eulalia Beach. This 344-room, 5-star hotel has 4 outdoor pools along with a full-service spa and 5 restaurants. It's on the beach and also close to Maria Luisa Beach and Oura Beach.
Enjoy dining at Restaurante do Real, one of 5 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
All 344 air-conditioned rooms feature balconies or patios, safes, and desks. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries.
Guests of Grande Real Santa Eulalia Resort have access to a full-service spa, 4 outdoor pools, and a nightclub. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a children's pool, a fitness center, and a sauna.
Reviews from Trip Advisor
82.0% of guests recommend this hotelTotal of 3167 reviews