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Crowne Plaza Vilamoura - Algarve

5.0 out of 5.0

Recent guest reviews

I never felt home in an hotel . Staffs are more than excellents, but I have to mention names .. Mario at reception is a sweetheart but so are the ladies at reception too . Nice check in and beautiful room . Breakfast... what can I say ? Perfecto 😍😍🔥 good food and good customer service Elza , Carina and Graziella are so nice please thank you for the service . Dîner room service let me please mention Gonçalo , excellent customer service and very nice person . I couldn’t find nothing wrong with the hotel appart from Too much nice staffs .. lool Thank you for making my first time in Portugal 🇵🇹 very nice . Thank you and I will definitely come back Muito Obrigada. Room 1025 is the best 😍

This hotel was five star all the way, from the moment Jose welcomed us on arrival until he saw us off on departure. The service was first class. We stayed half board and the food was fabulous. Angelo and Bruno in the restaurant were attentive, friendly and made dinner a relaxed and special experience. The pool was great, again the staff were very friendly and efficient. The pool is huge and there were plenty of comfortable sun beds. On days when the weather wasn’t so great the spa was a good option and well worth the fee. I would totally recommend this hotel and cannot wait to return.

Me and my family have been visiting this hotel for the past 6 years now and latterly on average twice a year. I tend to review therefore by exception, positive or negative based on changes we experience. The gym area has been expanded to almost double it's original size with a lot of new machines, weights and cardio vascular installed. Really pleased with this improvement but still no rowing machine! Otherwise, all my previous reviews still apply. An all round quality location and service!

Overall I nearly gave 3 stars but thought just about worth 4, Hotel is very near sandy beach has a nice outdoor pool and is about a 10 minute walk from the Marina which has lots of restaurants. The rooms were okay large beds, safe, tea and coffee making facilities but best to ask for a kettle from reception which is better than nspresso machine provided, bathroom is excellent but no mirrors in any other part of room. The Spa is very nice but an extra €11 a day per person. Didn’t use restaurant as seemed quite pricey with limited menu, better choices at Marina, very disappointed with breakfast, bacon was fatty, scrambled eggs were wet and not that hot all cooked stuff poor, was expecting much better, staff were helpful but had a real out of season feel to it not much to do in the area if you’re not a golfer. Wouldn’t hurry back.

Weve stayed before and love hotel and location, breakfasts good with lots of choice, very clean and friendly staff, nice stroll round to marina, would be 5 star if they didnt charge you to use indoor pool, never heard of being charged to use hotel pool before on top of what youve paid to stay there, seems daft really for the relatively small amount they make from it is it really worth bad reviews and possible loss of business.

The good points are the staff and the location but the hotel is def not 5 star. I describe it as concrete and souless. The much vaunted breakfast is just average and is equalled by the Dom Pedro next door. The glass toilet and bathroom are to be honest bewildering, whoever thought of that really needs a reality check along with mirrors except no mirror in the bedroom area. One chair on the balcony which also surprised us. The holiday could have been ruined by 7 workmen in the pool area sawing, hammering, shouting and bawling. They shouldnt have been there in Easter week and closing all the walkways including access to the pool bar was crazy. A serious complaint to the front desk brought out a senior manager to look and after a chat the area was cleaned up, the sawing was done outside of the area and they managed to silence the 'gobby' foreman. I wouldnt return there.

Nice place to be vilamoura, this is one of the top hotels out there 5 star and rightly so ,,,right on the beach,nice stroll to the harbor where most of the bars and restaurants are , its not the cheapest area to holiday in but if you fancy a change from all the tacky Spanish holiday resorts re benidorm ect ect go to vilamoura lts lovely ,been twice now , love it

It's been twenty five years since I was last in Portugal, so I was looking forward to this trip, and wasn't disappointed. The hotel has a great seafront location, and is nicely decorated, and well maintained. We chose the junior suite as a special treat, which had a sea view, and sun on the balcony all day. Our stay was made even better by the excellent staff, and the quality food in the restaraunt. And to top it off, the weather was brilliant, hope to be back soon!

This was the perfect getaway from rainy London. The hotel is lovely, the rooms were huge like being back home in the States. The shower/bathroom was amazing, we had a lovely balcony with an ocean view. The breakfast buffet every morning was outstanding. You have direct access to the beach, and the pool area is nice as well with a pool bar and pool side service. This Florida girl needed this sunny weekend desperately! I do wish the weather had been a little warmer but all in all a great weekend and I highly recommend this hotel. The only negative I have is that the room did get hot during the day and was a little too warm at night. The room is air conditioned but just didn't put out that much cold air Not sure how this room would be in the heat of summer. Our temperatures were only in the 60'sF. Thats the only reason I didn't give 5 stars. I would return to this hotel and location in a heartbeat. The service was excellent as well.

Spent a week with my family 27/03 - 03/04 - 2028 - just home. On our final evening we noticed our daughter’s trainers were missing from the room. From the staff being nothing but friendly all week we were suddenly confronted with a less than friendly response. The reception told us they spoke to the cleaners - they didn’t know if there whereabouts and had looked in the bins and no trainers - sorry end of problem. Not as far as we were concerned - on principle something belonging to ourselves was not in our possession anymore. When we explained this the staff rounded on us - we were patronised and made to feel we were being bothersome. I asked to see a manager but we were told that there was no manager on duty. I phoned a number I was given of a General Manager - Jose - and no response - I emailed him - no response. The Hotel have taken the our word against yours stance. It’s a ridiculous situation our pleasant week was ruined in an instant. We had discussed during the week we would return to the hotel in the future - not anymore - lovely staff until something that is no fault of your own happens and then you see a different side to people. A learning curve for us as a family. I see no reason why I shouldn’t have phoned the police to protect our rights! Sorry Portugal - a country we have grown to love - this hotel has let you down. David

Rua Do Oceano Atlantico Vilamoura

Hotel highlights

  • Close to Vilamoura Marina
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Vilamoura Marina is within a mile (2 km) of Crowne Plaza Vilamoura - Algarve, and other popular sites like Falesia Beach are within a couple of miles (3 km). This 5-star hotel has 327 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool. It's on the beach and also a short walk from Vilamoura Beach and Casino Vilamoura.


Dining

This hotel is home to a buffet restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

All of Crowne Plaza Vilamoura - Algarve's 327 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and coffee makers. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms offer hair dryers, bathrobes, and bidets. Safes, phones, and ironing boards are other standard amenities.


Property features

Crowne Plaza Vilamoura - Algarve features a full-service spa, an indoor pool, and an outdoor pool. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Other amenities at this beach hotel include a children's pool, a health club, and a spa tub.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 2582 reviews