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NH Canciller Ayala Vitoria

4.0 star property
Eco-certified hotel with a restaurant connected to a shopping center in Vitoria-Gasteiz

Choose dates to view prices

Photo gallery for NH Canciller Ayala Vitoria

Daily buffet breakfast for a fee
Exterior
Lobby
Superior Room | 1 bedroom, minibar, in-room safe, desk
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, Alava, 01007
  • Virgen Blanca Square
    ‪5 min walk‬
  • Cathedral of Santa Maria de Vitoria
    ‪11 min walk‬
  • Mendizorroza Stadium
    ‪16 min walk‬
  • Vitoria (VIT)
    ‪11 min drive‬

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Room options

View all photos for Standard Room, City View

Room amenity

Standard Room, City View

8.2 out of 10
Very good
(11 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (Extra Bed 2 Adults + 1 Child)

Room amenity

Standard Room (Extra Bed 2 Adults + 1 Child)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(20 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (Extra Bed 3 Adults)

Room amenity

Standard Room (Extra Bed 3 Adults)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Room amenity

Family Room (Adjoining Room, 2AD+2CH)

  • 484 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Room amenity

Family Room (Adjoining Room, 3AD+1CH)

  • 484 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Room amenity

Standard Room (Extra Bed 2 adults + 1 child)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room (Extra Bed 3 adults)

Room amenity

Standard Room (Extra Bed 3 adults)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Vitoria-Gasteiz

Located in Lovaina, NH Canciller Ayala Vitoria is adjacent to Florida Park and within a 5-minute walk of Basque Parliament Building. This 174-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Centrally located in Vitoria-Gasteiz, the hotel is connected to a shopping center, and a short walk from Armory Museum of Alava and Cathedral of Mary Immaculate.

What's nearby

  • Virgen Blanca Square - 5 min walk - 0.3 miles
  • Armory Museum of Alava - 5 min walk - 0.3 miles
  • Plaza de Espana - 6 min walk - 0.4 miles
  • Cathedral of Santa Maria de Vitoria - 11 min walk - 0.6 miles
  • Mendizorroza Stadium - 16 min walk - 0.9 miles

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 6 min walk
  • Vitoria (VIT) - 11 min drive

Restaurants

  • ‪Xixilu - ‬5 min walk
  • ‪Cafeteria Lovaina - ‬6 min walk
  • ‪O'Connors - ‬4 min walk
  • ‪Asador Sagartoki - ‬5 min walk
  • ‪Manai - ‬5 min walk

About this property

NH Canciller Ayala Vitoria

Eco-certified hotel with a restaurant connected to a shopping center in Vitoria-Gasteiz
Guests of NH Canciller Ayala Vitoria enjoy access to free WiFi in public areas, conference space, and a business center. Self parking is offered for EUR 19 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include free newspapers, laundry facilities, and a water dispenser.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bidets. Minibars, safes, and phones are also standard. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 19 per night)

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:30 AM for a fee: EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quejana

Things to do

  • Bicycle storage
  • Bicycles

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per accommodation, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Canciller
Canciller Ayala
NH Ayala
NH Canciller
NH Canciller Ayala
NH Canciller Ayala Hotel
NH Canciller Ayala Hotel Vitoria
NH Canciller Ayala Vitoria
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel
Nh Hotels Vitoria Gasteiz
NH Canciller Ayala Vitoria Hotel
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Is free cancellation available at NH Canciller Ayala Vitoria?

NH Canciller Ayala Vitoria provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do around NH Canciller Ayala Vitoria?

This hotel is situated in Lovaina, just steps from Florida Park and Basque Parliament Building, and within a short walk of Armory Museum of Alava. You'll also find Virgen Blanca Square and Plaza de Espana less than a mile away.

Is there parking available at NH Canciller Ayala Vitoria?

Yes, parking is offered for EUR 19 per night. Electric car charging is also available for guests.

Does NH Canciller Ayala Vitoria have a casino on the premises?

No, NH Canciller Ayala Vitoria doesn't have a casino.

Is there an indoor pool at NH Canciller Ayala Vitoria?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at NH Canciller Ayala Vitoria?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Are there hot tubs at NH Canciller Ayala Vitoria?

No, there isn't a spa tub at this hotel.

Does NH Canciller Ayala Vitoria feature a restaurant that includes a breakfast menu?

Yes, NH Canciller Ayala Vitoria serves buffet breakfast for a surcharge each morning at Quejana.

Does NH Canciller Ayala Vitoria allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at NH Canciller Ayala Vitoria for a fee of EUR 25 per accommodation, per night.

Does NH Canciller Ayala Vitoria have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to NH Canciller Ayala Vitoria?

The closest major airport to NH Canciller Ayala Vitoria is Vitoria (VIT), which is 6.9 mi away (11 minutes by car).

Are there rooms with balconies that I can book at NH Canciller Ayala Vitoria?

Yes, some guestrooms at NH Canciller Ayala Vitoria offer a balcony.

NH Canciller Ayala Vitoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 292 out of 622 reviews
Rating 8 - Good. 249 out of 622 reviews
Rating 6 - Okay. 59 out of 622 reviews
Rating 4 - Poor. 14 out of 622 reviews
Rating 2 - Terrible. 8 out of 622 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

moris, Lake Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place but few services
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities
Stayed 2 nights in Nov 2024

4/10 Poor

Martyn

Liked: Cleanliness, room comfort
Disliked: Staff & service
The bathroom was very small and dated. The service in the cafeteria was terrible. Every time you wanted a drink or some thing, You had to go down to reception and ask for someone to serve us. Overall not a good visit. We have stayed in NH Hotels many times and this was not up to their usual standards Nice view from the bedroom though
Stayed 1 night in Sep 2024

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel just on the edge of the old town
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Car park is very small, but the gentlemen on reception made a great effort to secure us a parking slot.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing atmosphere

Amazing city celebrating the main fiesta with the locals
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding location

Great view. Outstanding location. Friendly staff. - too much noise from the upper floors
Stayed 2 nights in Jul 2024

10/10 Excellent

Damian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was so helpful and accommodating.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Inna

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
This is the only hotel I’ve been to that advertised air conditioner and it wasn’t turned on in the whole hotel. Sleeping was not pleasant at all. We had to either open a window to a very noisy street or have a noisy fan. Terrible experience
Stayed 1 night in Jun 2024

10/10 Excellent

Jazmin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On our way from Lisbon to Cannes

stayed just one night. The only negative is that there was no place de parking inside the hotel. But we found one nearby in a nice public parking. Our room ha a vew of the magnificient park and of the cathedral. Very good buffet breakfast. Vitoria lives its reputation of a green city
Stayed 1 night in May 2024

8/10 Good

David

Liked: Property conditions & facilities, room comfort

Nice hotel, staff a little too regimented

Nice hotel in a nice spot. Staff were ok but very regimented. Breakfast at 8 do not show up 5 minutes earlier that sort of thing. Could have been a little bit more accommodating in this modern age.
Stayed 1 night in Mar 2024

10/10 Excellent

Rommel, New Hudson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and good location.
Stayed 5 nights in Mar 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend trip

Great place, great view. Clean and good class people
Stayed 2 nights in Jan 2024

10/10 Excellent

Miguel

Stayed 1 night in Nov 2023

10/10 Excellent

ROBERTO

Stayed 1 night in Nov 2023

8/10 Good

Diana, San Francisco

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel lobby and service were amazing. The rooms were a little small and the shower was not very clean.
Stayed 2 nights in Oct 2023

6/10 Okay

satyajeet

Stayed 3 nights in Aug 2023

8/10 Good

Lee

Stayed 5 nights in Jul 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely view, great location

Lovely view of the cathedral and the park. Great location - walking distance to the train station and also the town.
Stayed 1 night in Jun 2023

8/10 Good

Sharon

Stayed 1 night in Apr 2023

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very modern, great staff, excellent bar and morning buffet.
Stayed 1 night in Oct 2022

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general a very good hotel located in the hart of the city
Stayed 5 nights in Sep 2022