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AC Hotel General Álava by Marriott

3.0 out of 5.0

Recent guest reviews

Very cute and quiet. Awesome breakfast. Walking distance from pedestrian area with all the shops and restaurants. Underground Parking available. Access to hotel by car not easy because you have to drive through a very large pedestrian area bording the hotel.

I see most reviews do not rate this hotel very high, those guys are full of bologna!, but I think is was great. Just where we wanted to be, outstanding room with a wonderful view, nice rate and a good meal to boot! I'd recommend this hotel to anyone..Secure parking, at a reasonable rate, Friendly and helpful staff. Easy going all the way!

Hotel nice and clean and presentable Room was presented well, not especially big. Looked like it had a refurbishment. Bathroom modern and clean Check in was painful and took for ever with 1 member of staff Service in the bar and restaurant was terrible. Again 1 person serving everybody and therefore took an eternity

The rooms are clean and comfortable. The Hotel is in a good location on the edge of town and within easy walking distance of all amenities. There is also a tram service right opposite the hotel. There is underground secure parking at the hotel.

We spent a long week end in Vitoria and selected this hotel though it only appears as 3-star. The choice was excellent and we have already booked for another short stay in two months. The hotel is very well located. The medieval centre, the main parc of Vitoria, the modern centre are all at walking distance. Moreover a tram and several busses stop in front of the hotel. The hotel is anyway an AC, now also Marriot, with all the good features of the AC. The reception is large and opens to a very cozy bar. The room was large and well furnished. It was very calm, it was on the back. The bed ws comfortable. The bathroom was also large, clean. The walk-in shower was inviting though the metallic floor was in principle not very common. internet connection was available in the whole hotel. It was included in the price and offered sufficient speed and no limitation of connected devices. The buffet style breakfast was classical. Staff was competent and kind. Price was attractive.

Clean and nice hotel part of a well known chain. Acceptable price, great breakfast and good service. It is a pitty that they charge you 15€/day for the parking, it should be included but you can park around as it is not a crowded area. You have a nice 5-10 minutes walk to the city historical centre and cathedral, do not forget to grab some "pinchos and potes"! Enjoy your stay, I am sure you will be pleased with the hotel.

Basic AC Hotel, nice modern rooms with wifi, walk-in showers, large to and AC. Breakfast and room service is okay, didn't try the restaurant other than for breakfast. Waling distance from downtown and local shops all around.

The AC General Alava is a short walk from the town and opposite the tram stop so it’s handy if you have a car as there are streets nearby where you can park. Only here for 1 night and allocated room overlooking the street on the first floor which was surprisingly quiet. The room was spacious and the bed comfortable so perfectly fine. The bathroom was good sized but only had a shower but it worked pretty well. Breakfast was included in the rate but it was a little lacking, items were not replaced so if you came down late there was not much choice, There was a few bread rolls and pastries but not much else. The ham and cheese looked wet and not very appetizing. The coffee was good but that was from the Nespresso machine. There was no one around to look after the breakfast which was a shame as it should be easy to manage. There is a Bertiz bakery about 5 minutes away which does really good coffee and freshly baked pastries, which might be a better choice is breakfast is not included in your rate. Wifi worked well and was free if you booked direct on the website. The staff on the front desk were helpful and provided city map and directions. It’s a good choice for the price and now that it part of the Marriott family you can collect some airline points too.

AC hotel chain, very glamourous, modernly decorated, room with laaaarge space, great and big TV screen, clean, quiet and full of thrills and extras. Bathroom as the room: modern, glamourous, comfortable. Staff efficient but not the kindest I've met. Location is ok, almost 10 min walking to Plaza de la Virgen Blanca, the central square.

Here is a list of all the good things that work well at this hotel and you really need when you have your bikes and gear and are racing the next day: easy access to the front for cars, a covered garage, roomy lobby, wide doors to your rooms, no carpets, spacious shower, good breakfast, little shop at lobby for essentials and drinks, nice and helpful and super patient staff. I will use it again for sure.

Avenida Gasteiz, 79 Vitoria-Gasteiz Alava

Hotel highlights

  • Free WiFi in public areas
  • Bar/lounge
  • Fitness center
  • Concierge services

Located in Lovaina, AC Hotel General Álava by Marriott is adjacent to Europa Conference and Exhibition Centre and within a 10-minute stroll of Church of San Pedro Apostol. This 107-room, 3-star hotel has a bar/lounge and 24-hour room service, along with a fitness center. It's in central Vitoria-Gasteiz and also a short walk from Cathedral of Mary Immaculate and Florida Park.


For your convenience, a buffet breakfast is served each morning for a fee. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


AC Hotel General Álava by Marriott's 107 rooms are soundproofed and provide minibars, free local calls, and desks. Plasma TVs come with digital channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries.

Property features

At AC Hotel General Álava by Marriott, guests have access to a fitness center, free WiFi in public areas, and 5 meeting rooms. Self parking is available for EUR 15 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include free newspapers and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

60.0% of guests recommend this hotel

Total of 406 reviews