Shangri-La's Boracay Resort and Spa5.0 out of 5.0
Recent guest reviews
Beautiful beaches, clear blue water and fantastic hospitality! From the moment we landed at the airport, we were well looked after by a team of friendly and warm staff members. We had a wonderful stay enjoying the food at breakfast and dinner and relaxing in the exclusive beaches as well as the swimming pools.
Shangrila Boracay is a nice place - nice room, very good wifi connectivity, great food and amenities, relaxing views and just like my previous stay, nice and warm welcome during our arrival. But the poor luggage and concierge service this time made me doubt Shangrila's "paradise experience". We were clear that we wanted to go to D Mall but our luggages were loaded to the van going to the boat that ferries people to Caticlan. We had to wait for about 1.5 hours for our luggages and finally be boarded to the correct van. During this long wait, nothing was done to check or even offered by the concierge, not even water to drink, when we've already lounging in the lobby for quite some time. If we hadn't followed up, no one would have bothered to check whether the luggages were brought back or whether we can get to the next shuttle leaving for D Mall. Not a great way to end a supposedly nice stay. Maybe we haven't chalked up enough nights yet to receive very good overall customer experience from Shangrila... selective in that sense? Oh well.
it is too good to be true... amenities - more than what you could ask for service - like kings and queens (just one call away, and under a minute to complete) food - superb party - endless staff - exceedingly accommodating 👍👍👍👍👍 However, fine Boracay White Sand is not present in this area...but you can always ride a van to visit D Mall and the beach on stations 1,2 and 3
Shangri-La's Boracay is tucked away in a secluded part of the island not far from White Beach where Stations 1, 2, and 3 are located. The resort is perfect for families, couples and friends who prefer a more peaceful vacation away from the crowd. Shuttle services are available for guests who want to visit White Beach. Although, I must say, there's really no need to leave as all you need for an amazing getaway is available at the resort--private beaches with crystal clear waters, great pool area, gym, crafts and entertainment lounge, restaurants, rooms are spacious and well designed, etc. The staff is also well trained, all are accommodating, efficient and polite. Stellar service, from check-in to check-out! I wouldn't want to stay anywhere else in Boracay but here! Worth every penny!
I don't usually write reviews but i feel compelled to share my wonderful experiences at this magnificent resort. I have stayed at many 5* resorts throughout the world but Shangri La Boracay is miles ahead the rest. Beautiful resort,comfortable rooms,great private beach and water,nice pools,large breakfast spread but the one thing that stands out is the wonderful staff and elevated level of service. They are polite,knowledgeable and even anticipate your needs. Kudos to the HR manager for training such a great bunch of people - from check in/out,housekeeping,pool,restaurant - all make you feel special and welcome. We also loved the snorkeling and ocean bio diversity. This resort is expensive but after your stay it somewhat feels worth it.
Such a hard place to actually get to, 3 plane trips and a speed boat from Melbourne but the time we spent here was fabulous. A resort with the lot that you literally dont ever have to leave it, everything is catered for and thought through. From the moment you arrive at the jetty, you get picked up in the golf carts and are brought to the door of the resort. The staff are incredible in terms of service, there wasnt a staff member that walked past in the week I was there that didnt say hello/greet me as I walked past... amazing, so good. Luxurious apartments, beautiful beaches, great places to eat. My fave had to be the extraordinary breakfast buffet that is on offer... every single need and want has been catered for... one of the best breakfast selections you will ever experience. A world class resort.
We had an amazing and relaxing stay at this hotel. We decided to stay here for our last night in Boracay and it was definitely a great choice! The staff of Shangri-La were very friendly and polite. We enjoyed everything; from the food, to the amenities and the amazing view!
It was our first time in a Shangri La, I visited with my husband and 5 year old daughter we enjoyed every minute (despite the rain)! We flew into Kalibo from Singapore and transfer was over 2 hours including 30 min boat ride, this was only negative of this trip. Facilities were amazing, pool was fab and my daughter didn't want to get out! The kids zone and entertainment zone also great especially in rainy season! Every meal we had was delicious, the buffet breakfast was amazing and the choice was unreal, my daughter very happy with ice cream at breakfast! We also ate in the lobby bar, beach bar, seafood restaurant and Italian (Rima). Rima being our favourite the food was amazing and the service even better! Also kids menus available in all restaurants which is fab in a 5 star hotel as often not available in top restaurants! All the staff we met were great nothing too much trouble, polite and friendly! My daughter loved the buggy service to and from restaurants, drivers even remembered her name and she loved riding in the front! Lester in the beach bar was also great with her making sure her bar stool had lots of cushions so she could see over! One evening when we got back to our room a little gift had been left for my daughter with a personal note she was so excited! The rooms were spacious, very clean and a great view of the sea. The best bit was my daughter got a child's robe and slippers which was a great little touch! Overall an amazing experience, the little family touches made it even better for us!
Came here with family and family friends. Some of them stayed in the villas and the villa was simply beautiful!! The hotel rooms also had views of the ocean and the wonderful landscaping below. Staff were very attentive and friendly. The breakfast buffet selection was great with lots of variety, from Indian food to burgers and fresh green juices, and they even had a donut wall! The drinks by the pool were good, too, especially their frozen margaritas! There were lots of activities to do like paddleboarding, snorkeling and tennis. And they have a beautifully secluded spa and massage centre! Free shuttle was provided by the hour to and from White Beach. There is also a good-sized gym and they also offer fitness classes. A golf course is a 10-min drive from Shangrila. My husband's dad prepared an amazing dinner by the beach and it was beautiful- the food was great, they had music set up and the fire dancers also came by to give us a small show! Only con would be the sand, it isn't as fine as the one by White Beach, but other than that, truly is such a beautiful, peaceful escape from the city!
We live here now is what we wanted to say upon check out. It was soooo hard to leave our beautiful tree villa. We got off to a bit of a bumpy start as the weather did not allow for us to take a boat from the airport to the resort. We had to take 2 vans, a boat and then another van. However all that faded from memory as we arrived and were greeted by our outstanding butler- Erwin. He's worth the five star rating alone. We've had many butlers as frequent St Regis guests but Erwin outshines them all. He really goes out of his way to make sure your stay is exceptional. We were given a cell phone so that we could reach him whenever needed. So while lounging on the beach we were able to text Erwin to prepare our balcony hot tub and order champagne. And he could text us back to let us know it was ready. Not one second of sunshine wasted on any unnecessary back and forth trips to the room. Which is great because our tree villa was not close! They have a buggy system to drive guests around and we never waited for more than 5 minutes to get one. The views from our room were jaw dropping. We really didn't want to leave it at all. The hot tub was perfect and the balcony has chaise lounges as well. The villa has a large fridge and microwave kitchenette. We visited the spa and also had in-room massages. Both experiences were great. While the top floor can get noisy from the wind, the bedroom floor was perfectly quiet and still showcased the gorgeous views. You do have to go outside in order to get from one floor to the other - and that would be my only grievance if I was being ridiculously picky. Don't miss out on brunch- I normally hate buffets but everything was hot and fresh and delicious! Soooo many options it was the most extravagant brunch I've ever seen. Definitely try the ube (purple) ice cream! I thought the grounds were beautiful but as I said our villa was so incredible I could have just stayed there the entire time!
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Yapak within 2 miles (3 km) of Puka Beach, Shangri-La's Boracay Resort and Spa is within a few miles (5 km) of other popular sights such as Balinghai Beach. This 219-room, 5-star resort welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool. Near the airport, it's also near Boat Station 1 and Boat Station 2.
Start your day off right with a free buffet breakfast. Enjoy dining at Vintana, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service.
All of Shangri-La's Boracay Resort and Spa's 219 air-conditioned rooms provide furnished balconies, sofa beds, and minibars. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Coffee makers, free newspapers, and free bottled water are also available.
Guests of Shangri-La's Boracay Resort and Spa enjoy a full-service spa, an outdoor pool, and a children's pool. There's limited parking, and an airport shuttle (available 24 hours) for PHP 3500 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a fitness center, a sauna, and outdoor tennis courts.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 2812 reviews