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Hacienda El Carmen Hotel & Spa

3.5 star property
Family-friendly hotel with a full-service spa and free valet parking

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Photo gallery for Hacienda El Carmen Hotel & Spa

Winery
Winery
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Winery

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
Ramon Diaz Ordaz No.2-1, Ahualulco de Mercado, JAL, 46750
  • Place, Riviera Maya Golf Club
  • Place, Guachicmontones Interpretive Center
    ‪15 min drive‬
  • Place, Guachimontones Archaelogical Site
    ‪16 min drive‬

Room options

View all photos for Basic Room

Basic Room | In-room safe, free WiFi, bed sheets

Basic Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

El Carmen

Hacienda El Carmen Hotel & Spa places you 7.2 mi (11.6 km) from Guachicmontones Interpretive Center. This 27-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Teuchitlan Arches - 11 min drive - 6.9 miles
  • Teuchitlan Plaza - 11 min drive - 6.9 miles
  • Teuchitlan Square - 11 min drive - 6.9 miles
  • Guachicmontones Interpretive Center - 15 min drive - 7.9 miles
  • Guachimontones Archaelogical Site - 16 min drive - 8.3 miles

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 78 min drive

Restaurants

  • ‪La Choza Mayahuel - ‬12 min drive
  • ‪Nautico - ‬11 min drive
  • ‪Restaurant Monte Carlo - ‬11 min drive
  • ‪Soky Ahualulco - ‬11 min drive
  • ‪Restaurante Soky - ‬11 min drive

About this property

Hacienda El Carmen Hotel & Spa

Family-friendly hotel with a full-service spa and free valet parking
Guests of Hacienda El Carmen Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. There's free valet parking, and an airport shuttle (available on request) for MXN 4500 per vehicle roundtrip. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a business center, an arcade/game room, and a terrace.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes and wardrobes or closets.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM at scheduled times and on request
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 390 for adults and MXN 390 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Don Bocho

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Mini golf
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 1722
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 390 for adults and MXN 390 for children
  • Airport shuttle fee: MXN 4500 per vehicle (roundtrip, maximum occupancy 10)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 1:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hacienda El Carmen
Hacienda El Carmen Resort
Hacienda El Carmen Hotel
Hacienda El Carmen Hotel And Spa
Hacienda El Carmen Hotel El Carmen
Hacienda El Carmen Hotel & Spa Mexico - Jalisco
Hacienda El Carmen Hotel Ahualulco de Mercado
Hacienda El Carmen Ahualulco de Mercado
Hacienda El Carmen Resort Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen & Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen Hotel & Spa Hotel
Hacienda El Carmen Hotel & Spa Ahualulco de Mercado
Hacienda El Carmen Hotel & Spa Hotel Ahualulco de Mercado

Frequently asked questions

Are free cancellation options available at Hacienda El Carmen Hotel & Spa?

Hacienda El Carmen Hotel & Spa offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do near Hacienda El Carmen Hotel & Spa?

This hotel is located in Ahualulco de Mercado, close to Riviera Maya Golf Club, Guachimontones Archaelogical Site, and Teuchitlan Plaza. You'll also find Teuchitlan Arches and Teuchitlan Square nearby.

Is parking available on site at Hacienda El Carmen Hotel & Spa?

Yes, valet parking is offered for free at the hotel.

Is there a spa at Hacienda El Carmen Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, hydrotherapy, and aromatherapy.

Does Hacienda El Carmen Hotel & Spa feature a casino at the property?

No, Hacienda El Carmen Hotel & Spa doesn't have a casino.

Is there an indoor pool at Hacienda El Carmen Hotel & Spa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hacienda El Carmen Hotel & Spa?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Hacienda El Carmen Hotel & Spa?

Yes, this hotel has a spa tub.

Does Hacienda El Carmen Hotel & Spa have a restaurant with a breakfast menu?

Yes, Hacienda El Carmen Hotel & Spa serves a cooked-to-order breakfast for a surcharge each morning at Don Bocho.

Will Hacienda El Carmen Hotel & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hacienda El Carmen Hotel & Spa.

Are there connecting rooms at Hacienda El Carmen Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hacienda El Carmen Hotel & Spa?

No, there aren't any guestrooms with balconies at Hacienda El Carmen Hotel & Spa.

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