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Recent guest reviews

Envelop yourself in history. Stay a minimum of 3 days. Enjoy Spa treatments. Food with varied menu daily. A la cartel or all inclusive. Have staff arrange an hour trip to Tequila or a short drive to fascinating ruins. But most of all enjoy the comfort of the hacienda with its many places to relax and read...the pool, by the lake or sit and listen to the sound of fountains and birds. The staff was very accommodating and always ready to please. The owner, with her lovely English became 'family'. The chef was always ready to change a dish to our specifications...all fresh and local. Gracias for a lovely stay. Strong recommendation. Will return....

This place was a great vacation spot. I spent four nights at the hacienda and was very happy with the experience. The hacienda is magical and well done. The grounds are manicured and the spa is awesome. The restaurant serves traditional Mexican fare with a twist. I have nothing bad to say. I highly recommend.

We spent 3 nights/4 days at the Hacienda El Carmen a couple weeks ago and, never having been to a working hacienda, we were amazed at the beauty. It currently has about 75 acres with lots of farm animals roaming free as well as a pond. There are 29 rooms located throughout the property and they are all different - decorated with unique antiques. The staff was incredibly friendly and eager to assist. Most of the food served from the restaurant is grown on the property and was absolutely delicious. Every time you turn around, there is another magical corner - a quiet space to relax or a quaint corner for an intimate wedding. There is a several acre area with an ancient aqueduct, perfect for large weddings. There is also an old grain storage building that has been transformed into a one of a kind reception area. The only downfall is the 1 hour ride from the airport, but that also adds to the feel of being remote and on a true hacienda. You will never regret staying here!

A truly wonderful experience with top notch accommodations. The grounds were meticulously manicured and the structures a thing to be seen. Only can it be appreciated by experiencing it. In addition the food was excellent, and priced right. Highly recommend El Carmen!

Hacienda el Carmen is one of the most beautiful and well-preserved haciendas we have ever visited. The grounds are beautiful, with geese and peacocks running around, a functioning aqueduct, a pool, horses and bicycles. There is an extensive bicycle path which passes very near to Hacienda el Carmen. The rooms are sumptuous, the food is delicious, and the staff is friendly and helpful. There is an extensive organic farm that is associated with the hacienda, and we highly recommend the one-hour tour.

I stayed 2 nights during the month of December for my 10 year wedding anniversary. We rented the library for a simple church service and they helped arrange the chairs. They coordinated my flowers and bouquet. The reception meal was tasty. They also helped coordinate the trio during our meal. The hotel was clean and staff was friendly. I'm very grateful for making our event stress free.

I booked 2 rooms for one night for me and my husband, 1-year old, and my mom. The property is absolutely stunning. The suites we booked were a good size and very comfortable. The only problem with my suite (Dona Emilia) was that it had 2 steps dividing the sitting area from the bedroom, which was a little dangerous for my walking 1-year old, but we were relieved to be in the row that had air condition. My mom's suite Don Pedro was just off the restaurant and the lock was broke, so she had to change rooms ( the doors to the rooms are VERY difficult to open, my husband did it for me). First staff gave her a tiny room, not a suite, that was very hot without a/c. Then she changed for Dona Amparo, a lovely suite with a breezy window (but no a/c); her only complaint was the tarantula she found in her room right before going to bed. The hotel should have a/c in all rooms- it is a bit cheap to only offer it in a few, especially when my mom and I paid the same rate. The staff were very nice, and staying in a place with such old-world grandeur that was so welcoming to my toddler was refreshing- my toddler had so much fun exploring the grounds. Staff was not very knowledgeable of the local area- we wanted to go to Guachimontones and were told it was open until 7pm, when we arrived, it was closed (closed on Mondays only). At least it was only a 10 min drive, but still annoying as getting in and out of the property takes some time waiting for staff to open the gate. The restaurant was so-so. We really loved breakfast all around. However, the restaurant hours are not very accommodating to travelers with young children, especially in such a remote destination. Lunch is served from 2pm until 4:30pm. Then dinner is not served until 8pm to 10pm. We ended up having an early dinner at 4pm- the menu options are very limited and mediocre, maybe the dinner menu is more extensive? I will probably try to eat elsewhere next time. My baby was asleep by 8pm and I had the do not disturb sign hanging, but staff still called my room at 9:30pm to see if I was going to eat dinner in the restaurant. Luckily, my baby did not wake up, but really, staff should leave rooms undisturbed and confirm at check-in if guests will eat dinner. These were just hiccups; overall we had a great time and hope to come back soon to try out the spa.

I've written about this place before. It just keeps getting better. Simple, old world Mexico with incredible service, good food and GREAT service. The draw here is combination of service and the old world charm that this old, old hacienda combines. Very good prices, and an experience that you wont find anywhere else. IF you need a T.V. And a telephone in your room, this is the wrong place for you. This will take you away from your normal world, and transport you to another dimension. Dont miss it

The service was excellent at all levels—-reception, restaurant, bar, spa! The rooms vary, I would suggest a Grand Master Suite or better. The Hacienda is located at the end of a short lane. The grounds and general setting are magnificent, including views of a towering volcano. We enjoyed one of the best spa experiences of our lives. A group from Guadalajara treated us to a passionate and powerful dance that was much more than a straightforward flamingo. We will be back.

Booked one of the Master Suites for a two-night stay. Large, well appointed room with fabulously comfortable bed and pillows, working fireplace, towering ceilings and a full flight of amenities including slippers, robes and even toothbrush. The bathroom in this suite is larger than some hotel rooms I have stayed in. Sleep was occasionally interrupted by one of the large trucks transporting sugar cane, but the rest of the time everything was dead quiet so the sleep was great and the room is dark. We enjoyed two dinners at the onsite restaurant, which were both very good. There is a choice of two or three apps, three mains and three desserts, which change each day. If you take all courses, it is a set price; if you skip dessert, you pay according to the prices on the menu. It all works out. We didn’t try breakfast or lunch, but there is a variety of selections from which to choose. The coffee is some of the best I've had: strong, rich, they said the beans were from Chiapas. There's also a bar, and our margaritas were great. It’s a good thing the food is good because there really are no other nearby choices. The Hacienda sits on the edge of a small Mexican village, which really doesn’t have much else to offer. Other attractions and restaurants are an easy 15 minute drive away. First room I've stayed in in almost forever without a TV. Didn't miss it. At. All. Televisions are available in some of the common spaces. The main reason to come, aside from the great ambiance, is the spa. Many different services are offered; my wife opted for the facial and relaxing massage, which included sauna, steam bath and jacuzzi. Apparently they actually do put cucumbers on your eyelids. When she came back she said she had never had an experience like that, and she has been to a few spas. We arrived on a Sunday in late January, and there were several Mexican families there on a day pass. On Monday and Tuesday, however, we had the place to ourselves. Literally. We were the only guests there. Even so, the service was good, and the privacy made it feel almost like home.

Ramon Diaz Ordaz No.2-1 Ahualulco de Mercado JAL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Hacienda El Carmen Hotel & Spa places you 7.2 mi (11.6 km) from Guachicmontones Interpretive Center. This 27-room, 3.5-star hotel has a golf course, a full-service spa, and a restaurant.


This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 8 AM to 10:30 AM.


All 27 rooms feature free bottled water and safes. Guests can stay connected with free WiFi. Free toiletries are also included.

Property features

Guests of Hacienda El Carmen Hotel & Spa have access to a golf course, a full-service spa, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 1800 per vehicle roundtrip. Front-desk staff can assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa hotel include free WiFi in public areas, a business center, and a terrace.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 208 reviews

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