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Recent guest reviews

Manager was rude. I do not recommend anyone to stay at this hotel. I felt unsafe and left hotel three nights before my checkout day. They did not give me a refund for those nights.

Almost Everything was okay, except for Jewelry was stole from my personal bag, hotel staff is not responding for the incident.

El hotel Francia es un icono de la capital de Aguascalientes. Tiene una ubicacion perfecta frente a Catedral. El Sanborns ubicado como parte del hotel es muy elegante y parece de 5 estrellas, tiene hermosos candiles y elegantes espejos en su interior. Mi unica sugerencia que yo haria a los duenos del hotel francia es quitar las alfombras de los dormitorios, y actualizar las duchas...hoy dia ningun hotel de esta categoria conserva las alfombras por considerarse inutiles y dificil de limpiar ni tampoco ningun bano utiliza cortinas de vinyl en vez de puertas de vidrios. Esto es solo una observacion que no pretende desacreditar lo hermoso del hotel. Gracias

They had a really great breakfast buffet. Staff was friendly and I had a fast check in

Fue muy bonito experiencia estar en ese hotel muy buena vista lo único que no me gusto son las aljombras

I was very disappointed ,because they where doing construction during the early hours when we where stll sleeping. I had to call the front desk twice around 8:30 and 9 in the morning about the noises...felt like if the work being done was in my room..very noisy.. should be considered to the guest

I booked this hotel based on the many positive reviews about the staff. My first day was annoying because they'd only give us one coffee pack (which included supplies for one person) although they're was three of us. We complained and after that there was enough coffee from that point on. The staff are amazing. Super nice, professional and helpful. The building is kinda old (but my dad he his mom stayed there like 70 years ago). However it's walking distance to the Fair and the downtown area. There was a parade in front three times. So that was nice. Free valet which is good since there is absolutely no parking on premise or the streets. The rooms were nice, the first day the AC didn't get cold but they fixed it. And the shower is amazing!! So much power! Mexico is known for their weak water pressure but this hotel is the welcomed exception. The buffet was terrible though. But there's food practically everywhere outside. All and all I'd stay here again, especially during the Fair, unless I wanted a pool, in which case I'd stay at the Hilton.

Overall the experience was great, the place is a bit outdated but kept cleaned. I always stay at Hotel Francia in Aguascalientes.

We are regulars. We stay here every time we are in Aguascalientes. Close to everything.

Great location friendly staff clean place great prices

Was there to work. But the location was perfect for exploring historic city center, just steps from all the activities.

Nice location. Close to food and shopping Hotel was clean. Staff was friendly.

Shower water clog, continental breakfast almost nothing.

It was a nice hotel, it was cheap and was in downtown Aguascalientes, so it was in a good spot near all good places.

Recepcion staff not good service. Always room key not working. High price for breakfast buffet Continental buffet small plate of fruit

Av. Fco. I Madero No. 113 Aguascalientes AGS

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Located in Zona Centro, Francia Aguascalientes is within a 5-minute walk of National Museum of Death and within 15 minutes of other popular attractions like Aguascalientes Museum. This 74-room, 3.5-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

Francia Aguascalientes's 74 rooms provide coffee makers, safes, and phones. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Desks are also included.


Property features

Guests of Francia Aguascalientes enjoy a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a business center, laundry facilities, and a gift shop.

Room options

Standard Room, 1 Double Bed

1 Double Bed | Sleeps 2

Standard Double Room

2 Double Beds | Sleeps 4

Junior Suite

1 King Bed | Sleeps 2

Master Suite

1 King Bed | Sleeps 2

Guest reviews for Francia Aguascalientes

Everyone (12) Couples (1) Family (11)
1
Family Family

Manager was rude. I do not recommend anyone to stay at this hotel. I felt unsafe and left hotel three nights before my checkout day. They did not give me a refund for those nights.

By on Feb 16, 2021

Review comment responded on Feb 16, 2021

Srta Fernandez, como le he comentado en sus otras opiniones en diferentes redes sociales y que igualmente me pongo a sus órdenes en esta, como lo platique con su hermana al teléfono y con usted en persona, la lectura de quien entro a habitación con gusto puedo proporcionársela para que usted lo tenga, pero al ser una habitación en la cual había 1 persona, después 2 y en momentos 3 personas entrando a la habitación lamentablemente no puedo ir más allá del tema, como le comente también, la caja de seguridad siempre estuvo disponible en su habitación y al retirarse su hermana usted y su acompañante aun estuvieron en habitación, lo cual no me permite ingresar a buscar ya que la habitación sigue ocupada por personas que siguen entrando y saliendo de la misma habitación. el reembolso, queda pendiente de realizarlo la agencia virtual por la que hizo la reserva, Hotel no hizo cargo de las ultimas 3 noches ( también puedo obsequiar estado de cuenta si lo requiere), pero el tramite y tiempo de reembolso es con agencia ya que al ser una reserva pagada directo a ellos y no reembolsable de inicio, el tramite lamentablemente si es totalmente con ellos. Sigo quedando como siempre a sus órdenes Erika Sierra Gerente General

1
Family

Almost Everything was okay, except for Jewelry was stole from my personal bag, hotel staff is not responding for the incident.

By on Feb 9, 2021

Review comment responded on Feb 9, 2021

Buenos días Srta Angélica, nuevamente en contacto con usted y con su hermana como lo acabamos de realizar por teléfono y en persona respectivamente, como le comentaba en llamada, me comentó usted de un collar que no logró encontrar en su equipaje al regreso a su casa, de lo cual lamento mucho el tema, como platicamos podemos verificar entradas, etc, para su tranquilidad; de cualquier forma le reitero el uso de la caja de seguridad que tiene en su habitación para mayor seguridad y tranquilidad de ustedes; al ser una habitación en la cual han entrado varias personas además de usted, como su hermana y una persona extra, espero comprenda el tema de la ayuda que podemos ofrecerle. Quedamos como siempre a sus ordenes

5
Family

El hotel Francia es un icono de la capital de Aguascalientes. Tiene una ubicacion perfecta frente a Catedral. El Sanborns ubicado como parte del hotel es muy elegante y parece de 5 estrellas, tiene hermosos candiles y elegantes espejos en su interior. Mi unica sugerencia que yo haria a los duenos del hotel francia es quitar las alfombras de los dormitorios, y actualizar las duchas...hoy dia ningun hotel de esta categoria conserva las alfombras por considerarse inutiles y dificil de limpiar ni tampoco ningun bano utiliza cortinas de vinyl en vez de puertas de vidrios. Esto es solo una observacion que no pretende desacreditar lo hermoso del hotel. Gracias

By , from Espana on Nov 8, 2020

Review comment responded on Nov 9, 2020

Muchas gracias Srta Angelica por sus comentarios, que gusto saber que su estancia en Hotel Francia Aguascalientes fue del todo agradable; en verdad que sus palabras nos ayuda en mucho a nuestra mejora diaria; así mismo muchas gracias por sus sugerencias, haré llegar dichas sugerencias a nuestra dirección de operaciones para tan pronto como la situación actual nos lo permita poder ver opciones de mejora en estos aspectos. Le esperamos pronto de regreso en esta su casa. Cordialmente Erika Sierra Gerente General

5
Everyone

By on Sep 8, 2020

Review comment responded on Sep 8, 2020

Muchas gracias por su calificación, le esperamos pronto de regreso en esta su casa en Aguascalientes.

4
Everyone

By on Mar 16, 2020

Review comment responded on Mar 18, 2020

Muchas gracias por su caificación, le esperamos pronto¡¡ Erika SIerra Gerente Genera

5
Everyone

By on Dec 27, 2019

Review comment responded on Dec 31, 2019

Muchas gracias por su calificación, lo esperamos muy pronto en esta su casa en Aguascalientes Erika Sierra Gerente General

5
Family Family

They had a really great breakfast buffet. Staff was friendly and I had a fast check in

By on Dec 11, 2019

Review comment responded on Dec 14, 2019

Thank you for your comments, see you soon

4
Family Family

Fue muy bonito experiencia estar en ese hotel muy buena vista lo único que no me gusto son las aljombras

By on Oct 17, 2019

5
Everyone

By on Aug 10, 2019

Review comment responded on Aug 12, 2019

Gracias por su visita

2
Partner Couples Family

I was very disappointed ,because they where doing construction during the early hours when we where stll sleeping. I had to call the front desk twice around 8:30 and 9 in the morning about the noises...felt like if the work being done was in my room..very noisy.. should be considered to the guest

By on Jun 9, 2019

Review comment responded on Jun 12, 2019

Thank you for your comments, They help us to improve

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