Enorme Santanna Island - Premium All Inclusive

Property class: 5 and above
VIP Access

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Photo gallery for Enorme Santanna Island - Premium All Inclusive

A clear blue pool with lounge chairs and umbrellas, a palm tree, and a view of the ocean.
A balcony with a view of the sea, a table with chairs, and a bed in the foreground.
A spacious outdoor dining area with wicker furniture and a bar counter.
A modern living room with a sofa, a dining table with a laptop, and a view of the sea through a large window.
A modern two-story building with a pool, located near the sea.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Sissi Lasithiou, Agios Nikolaos, Crete, 724 00
  • Place, Sissi Mini Golf
    ‪5 min walk‬
  • Place, Avlaki
    ‪7 min walk‬
  • Place, Palm Bay Beach
    ‪9 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Double Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Swim Up Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Double or Twin Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Superior Room with Private Pool

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Superior Swim Up Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Superior Swim Up Sea View Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Superior Room, Partial Sea View

  • Partial sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Standard Double Room, Sea View

  • Sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Agios Nikolaos

Located within a 5-minute walk of Sissi Mini Golf, Enorme Santanna Island - Premium All Inclusive is within a 15-minute stroll of Boufos. This 286-room, 5-star hotel has 5 restaurants along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Sissi Mini Golf - 5 min walk - 0.3 miles
  • Boufos - 5 min walk - 0.3 miles
  • Avlaki - 7 min walk - 0.4 miles
  • Palm Bay Beach - 9 min walk - 0.5 miles
  • Heraklion Port - 39 min drive - 31.8 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 36 min drive

Restaurants

  • ‪Taverna Kalyva - ‬7 min drive
  • ‪Family Tavern MALIA PORT - ‬8 min drive
  • ‪Cretan Traditional Cafe - ‬9 min drive
  • ‪Taverna Stavri Garden - ‬7 min drive
  • ‪Skipper - ‬7 min walk

About this property

Enorme Santanna Island - Premium All Inclusive

Built in 2024, the brand new Enorme Santanna Island - Premium All Inclusive features a gym, a steam room, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 79 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a seasonal outdoor pool, coffee/tea in a common area, and a library.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Other amenities include furnished balconies, espresso makers, and ceiling fans.
Recreational amenities at the hotel include a steam room, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and body treatments.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • “Brunch & Co’’
  • “Trattoria Bella’’
  • “Umika’’ Asian Fusion
  • “Veggera’’ Cretan Cuisine
  • Sunset Buffet Restaurant

Things to do

  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Deep-tissue massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 2 floors
  • Built in 2024
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:30 PM to 5:30 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 79 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 79 (one-way), (up to 18 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings and weddings) are allowed on site
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 1369953

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Parties and events (including family gatherings and weddings) are allowed on site.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April 15 to October 31.
  • Pool access available from 8:30 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Frequently asked questions

Are there all-inclusive options at Enorme Santanna Island - Premium All Inclusive?

Enorme Santanna Island - Premium All Inclusive has all inclusive rates that come with all meals included. Activities include yoga and live performances.

What can I see within easy reach of Enorme Santanna Island - Premium All Inclusive?

This hotel in Agios Nikolaos is within a 10-minute walk of Sissi Mini Golf and Boufos. You'll also find Avlaki and Palm Bay Beach less than a mile away.

Is there parking available at Enorme Santanna Island - Premium All Inclusive?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa at Enorme Santanna Island - Premium All Inclusive?

Spa services at the hotel include deep-tissue massages and body treatments.

Does Enorme Santanna Island - Premium All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, an ocean-view restaurant, and a beach bar at this hotel.

Does Enorme Santanna Island - Premium All Inclusive have a casino at the property?

No, Enorme Santanna Island - Premium All Inclusive doesn't have a casino.

Is there an indoor pool at Enorme Santanna Island - Premium All Inclusive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:30 AM and 8:00 PM and the seasonal pool will be open from April 15 until October 31.

What do couples enjoy most about Enorme Santanna Island - Premium All Inclusive?

There are many amenities for couples at this hotel, including an ocean-view restaurant and a beach bar plus some guestrooms feature a private pool.

Are there hot tubs at Enorme Santanna Island - Premium All Inclusive?

No, but this hotel does have a steam room.

Does Enorme Santanna Island - Premium All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Enorme Santanna Island - Premium All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Enorme Santanna Island - Premium All Inclusive allow pets to stay for free?

No, pets aren't allowed at Enorme Santanna Island - Premium All Inclusive.

Are there connecting rooms at Enorme Santanna Island - Premium All Inclusive?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Enorme Santanna Island - Premium All Inclusive?

The closest major airport to Enorme Santanna Island - Premium All Inclusive is Nikos Kazantzakis Airport (HER), which is 24.8 mi away (36 minutes by car).

Are there rooms with balconies at Enorme Santanna Island - Premium All Inclusive?

Yes, every guestroom at Enorme Santanna Island - Premium All Inclusive comes with a furnished balcony and some offer sea views.

Enorme Santanna Island - Premium All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 85 reviews
Rating 8 - Good. 28 out of 85 reviews
Rating 6 - Okay. 4 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 3 out of 85 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a Gorgeous property! Food was mostly decent, drinks were very sugary and watered down. Japanese restaurant was amazing. Italian was our least favorite.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in a small village with great onsite facilities and very friendly staff (Mary in main buffet, Javed at the Nutelleria, Tatiana , Kara and Evans at the bar). Nice (pre-bookable) dining options on site (on top of an excellent quality buffet ) with moderate booking wait (we were only 3 nights so poss better if longer stay). We had food coma with so many food and great Live music at Roasta bar each evening was good way to end the evenings. Views from our swim up private pool were amazing, sunset views from all across the property were stunning. Sunbed availability was limited like in any other sought after resort but loads of options and we weren’t bothered due to sunbed in the room pool.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was excellent overall. The location was perfect, and everything else met or even exceeded our expectations. The staff was friendly, the atmosphere was great, and we really enjoyed our time there. As minor points for improvement, some of the food at the buffet was occasionally a bit cold, and the water pressure in the showers was somewhat weak. However, these were only small issues and did not significantly affect our overall experience. All in all, we had a wonderful stay and would definitely recommend this hotel.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, charming, delicious, relaxing experience in this hotel, everything satisfying. Foods, staffs, spa and massage experience specially Katarina. We enjoyed every moments of our 1 week stay.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place for me and my partner
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel offering plenty of areas to relax with fantastic food. The staff were all great (except maybe the reception team!)
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel! The service from the staff was amazing! The room was great and the pool was a nice touch! The parking facilities was very convenient and the food was amazing!!
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all very nice and quite calm.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay at the hotel. Very clean and modern. Food is excellent with a great range of choice every day and the drinks selection is great, including a good selection of wines within the all inclusive package. We spent our time at the top pool which we found very relaxed and the lunch menu was brilliant (excellent gyros) but there are 4 pools which all offer something slightly different and we were very relieved to see that sunbed hogging wasn’t an issue at this hotel with sunbeds available well into the day. The Aperol bar, daytime crepe stand and the beanbags on the shore for sunset were all great touches. If you are looking for a relaxing hotel to remain at for your stay this is perfect. Some things to note: We visited Taverna Amelia in the nearby town which was lovely (we highly recommend) but there are limited options for food if you did want to venture out of the hotel unless you hire a car, although there are some great little supermarkets. And the fitness facilities aren’t great if that’s important to you. We stayed in a basic room which was great for us, the waterfall shower was lovely and the room was cleaned daily. The rooms with private pools looked excellent for young families or for some extra privacy. Overall we would highly recommend. We read some negative reviews which worried us ahead of staying but a lot of the negative comments are completely untrue!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic give night stay, the only complaint we had is that we paid for a late check out room but they yake your all inclusive wrist band off you at 11am
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
⭐⭐⭐⭐ 4/5 We’ve just returned from a stay at Enorme Santanna Island Resort and overall had a lovely holiday, but there were a few things that stopped it from being a full 5-star experience. Starting with the positives — the staff were absolutely amazing throughout our stay. Every member of staff we encountered was friendly, welcoming and always happy to help. The rooms and hotel grounds were spotless and very well maintained. The complex itself is huge, with plenty of space and beautiful sunset views in the evenings. There are three main pools plus additional private pools for selected rooms, which is a great touch. The food overall was excellent. The buffet had a really good selection and the à la carte restaurants were mostly fantastic. The Greek restaurant was excellent and the Asian restaurant was exceptional — easily the highlight of the dining experience. Unfortunately, the Italian à la carte restaurant was a big disappointment. The food was genuinely poor and tasted like frozen food that had simply been reheated, which felt out of place compared to the quality elsewhere. There were also a couple of service issues. One day housekeeping completely missed our room, so I called reception twice to request fresh towels and for the bed to be made. They did eventually make the bed, but then forgot the towels. Not a huge issue, but something that shouldn’t really happen at this level of hotel. The room amenities were also a little underwhelming. There’s no minibar as such
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
I had an unfortunate mishap while booking. While every single reservation i made through Expedia was marked and billed at 3 travelers, somehow this booking defaulted to 2 and I did not catch the error until night of check in. Why would i when i had input 3. While this is not the fault of the property, they were not willing to help ease this unexpected additional $225 ( for a 2 night stay) even though room could accommodate 3 people. I DO fault the property for interrupting my dinner with my family while they were in the know of issue and it was in process of being fixed. I also received not 1 but 3 messages during my very short stay continuing interrupting my family vacation time i never get to have. The 2 messages were referencing needing the additional payment (after i already dropped aporoximate 900 for 2 nights!) They did receive the first of 2 additional payments at this point totaling about $1025. Interrupting the short stay for additional $125 causing great embarassmemt to me with my 2 sons as they didn't understand details and assumed mom was in financial issues which made them feel guilty for coming to this "luxury resort" we chose to splurge on for first time in their lives (20 years!) They felt bad which made me feel bad. I already was stressing at this surprose cost, so adding emotional strsin only made it worse. The 3rd message was because i refused housekeeping services. I did not see need for only staying a 2nd day. I was directed to go to front desk for that!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det var en fantastisk oplevelse. Jeg ville uden tvivl anbefale 🌞
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rigtig god alle service og personen, super pool og super hotel
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The buffet was delicious, but I do wish there was more fresh seafood. The à la carte restaurants were disappointing. The staff was lovely. Housekeeping incredible — daily cleaning around your schedule. Overall excellent and would recommend!
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Goed All-in hotel met uitstekende maaltijden en zwembaden. Echter hadden we pech op een aantal vlakken: airco is twee keer stuk gegaan, koelkast werkte niet en we troffen tot tweemaal een kakkerlak aan op ons terras en privé zwembad. Dit had waarschijnlijk te maken met onze liggen vlak naast de toe- en afvoer poorten van het hotel. Deze laatste bracht ook geluidsoverlast met zich mee. We boekten een deluxe kamer met privezwembad en waren hierdoor natuurlijk teleurgesteld zeker omdat dit absoluut niet goedkoop was. Al bij al een aanrader maar zorg ervoor dat je zeker navraagt om een kamer te hebben die zich niet bevindt in het complex van het hoofdrestaurant
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Süper
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le lieu était au top, comme vendu sur l'annonce
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Wir hatten insgesamt eine wunderschöne Zeit und haben 13 Nächte in diesem Hotel verbracht. Wir hatten ein Swim-up-Zimmer mit Meerblick, das optisch wirklich sehr schön war. Leider ließ die Sauberkeit im Zimmer zu wünschen übrig. Die Reinigungskraft hat nur oberflächlich geputzt und lediglich kurz durchgewischt. Außerdem kam aus der Dusche kaum Wasser. Das Boxspringbett war für uns die reinste Katastrophe: Bereits nach wenigen Minuten sind die Topper komplett verrutscht und die Matratze war insgesamt viel zu weich. Für ein Hotel dieser Kategorie hätten wir deutlich mehr Komfort erwartet. Das Essen war geschmacklich gut, allerdings war die Auswahl nicht besonders groß. Die À-la-carte-Restaurants können jeweils einmal pro Woche besucht werden, sind jedoch oft schon früh ausgebucht. Die Getränke waren gut und es wurden Original-Spirituosen ausgeschenkt. Schön wäre es allerdings gewesen, wenn die Minibar im Zimmer – wie in vielen anderen Hotels – regelmäßig und vollständig befüllt worden wäre. Den Hauptpool haben wir gar nicht genutzt, da er bereits morgens komplett überfüllt war. Der Weg zum Meer war angenehm kurz und in etwa 3–5 Minuten zu Fuß zu erreichen. Beim Check-out wurden wir weder gefragt, ob alles zu unserer Zufriedenheit war, noch verabschiedete man sich besonders herzlich. Insgesamt hatte man häufig das Gefühl einer Massenabfertigung, was vermutlich auch an der Größe des Hotels liegt. Kein 5 Sterne Niveau!
Stayed 13 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nydelig hotel med rolig beliggenhet. Jeg og min sønn har cøliaki og alt i resturantene er veldig godt allergen merket. Mary i hovedrestauranten har også cøliaki og var veldig behjelpelig med ekstra glutenfri mat. Hadde også to nydelige behandlinger i spaet.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Wir haben dieses Hotel aufgrund der beworbenen 5-Sterne-Kategorie gebucht und wurden leider auf ganzer Linie enttäuscht. Der Standard entspricht aus unserer Sicht keinesfalls einem 5-Sterne-Hotel. Die Zimmerreinigung war unzureichend: Unter dem Bett befanden sich erhebliche Staub- und Schmutzansammlungen, im Zimmer lagen regelmäßig Haare und Staub. Wasser wurde mehrfach nicht aufgefüllt, zudem fehlten wiederholt Handtücher oder der Duschvorleger. Die Kissen waren äußerst unbequem, auf mehrfache Anfragen nach anderen Kissen reagierte das Hotel nicht. Besonders erschreckend war eine Kakerlake im Zimmer. Die Rezeption empfahl lediglich, Insektenspray darauf zu sprühen. Zusätzlich lief die Klimaanlage aus und verursachte eine Wasserpfütze im Zimmer. Auch die Außenanlagen machten keinen gepflegten Eindruck. Mehrere Liegen waren verschmutzt, der Pool wies gelbliche Ablagerungen auf und der Whirlpool war während unseres gesamten Aufenthalts außer Betrieb. Ab 6 Uhr morgens wurde man regelmäßig durch Hochdruckreiniger sowie Bohr- und Wartungsarbeiten geweckt. Trotz offizieller Regeln wurden Liegen bereits vor Öffnung reserviert, ohne dass das Hotel einschritt. Wer Ruhe sucht, sollte außerdem wissen, dass insbesondere am Pool und in den Restaurants ein sehr hoher Geräuschpegel durch viele Kinder herrschte. Insgesamt passt das Preis-Leistungs-Verhältnis aus unserer Sicht überhaupt nicht zum beworbenen 5-Sterne-Standard. Wir würden dieses Hotel nicht erneut buchen.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich bin mit meiner Frau und meiner Tochter mitte Juni gereist. Es war ein sehr schöner aufenthalt in dem Hotel. Besonders gut hat uns die Sauberkeit und der Service gefallen und vor allem der Mitarbeiter Demitris . ErWar sehr zuvorkommend und hat uns immer ein Lächeln ins Gesicht gezaubert. Ein paar Gehminuten entfernt hat man auch schon den Ort Sissi erreicht, dort gab es schöne Einkaufsmöglichkeiten und Bars zum Fußball schauen.
Stayed 11 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was really cold. Staff were amazing. Rooms were spacious and very clean Only negative was the hotel management consistently shouting at staff in front of guests.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Jun 2026