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Recent guest reviews

We stayed here with the family. My wife is pregnant and we also brought our 18 month old. The private bungalows we booked with a pool were not cleaned; ac didn’t work; phone didn’t work; refrigerator didn’t work so milk for baby went bad. Hotel staff laughed when we complained. We had four rooms in all and no one cared. The gym only opens after 10am s forget the morning workout and steam / sauna only open 2 hrs a day. Staff is rude and rooms smell like sewer. DO NOT STAY HERE if you are accustomed to luxury accommodations—this is not a leading hotel of the world. Its leading in terrible service, rude staff, and disappointing accommodations.

We stayed here with the entire family. I am pregnant and have an 18 month old. The private bungalows we booked with a pool were not cleaned; ac didn’t work; phone didn’t work; refrigerator didn’t work so milk for baby went bad. Hotel staff laughed when we complained. We had four rooms in all fr five days and no one cared. The gym only opens after 10am so forget the morning workout and steam / sauna only open 2 hrs a day. Staff is rude and rooms smell like sewer. DO NOT STAY HERE if you are accustomed to luxury accommodations—this is not a leading hotel of the world. Its leading in terrible service, rude staff, and disappointing accommodations.

Elounda Agios Nikolaos Crete Island

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Elounda Bay Palace, a Member of the Leading Hotels of the World places you within a leisurely stroll of Alykes of Elounda and Hiona Beach. This 262-room, 5-star hotel has a private beach, a full-service spa, and 3 restaurants.


Dining

There are multiple options for onsite dining with 3 restaurants, including Thalassa Restaurant, which specializes in Greek cuisine and serves dinner, and Ariadne Taverna with its ocean views. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 262 soundproofed accommodations feature a separate bedroom. Guests can enjoy LCD TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include safes and phones.


Property features

Guests of Elounda Bay Palace, a Member of the Leading Hotels of the World have access to a private beach, a full-service spa, and an indoor pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.

Room options

Deluxe Bungalow, Sea View

1 Queen Bed | Sleeps 3

Classic Room, Partial Sea View

1 Queen Bed and 1 Double Sofa Bed | 2 Twin Beds and 1 Double Sofa Bed | Sleeps 3

Classic Room, Sea View

1 Queen Bed and 1 Double Sofa Bed | 2 Twin Beds and 1 Double Sofa Bed | Sleeps 3

Classic Room, Mountain View

1 Queen Bed and 1 Double Sofa Bed | 2 Twin Beds and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Elounda Bay Palace, a Member of the Leading Hotels of the World

Everyone (2)
1

do not stay here

Everyone

We stayed here with the family. My wife is pregnant and we also brought our 18 month old. The private bungalows we booked with a pool were not cleaned; ac didn’t work; phone didn’t work; refrigerator didn’t work so milk for baby went bad. Hotel staff laughed when we complained. We had four rooms in all and no one cared. The gym only opens after 10am s forget the morning workout and steam / sauna only open 2 hrs a day. Staff is rude and rooms smell like sewer. DO NOT STAY HERE if you are accustomed to luxury accommodations—this is not a leading hotel of the world. Its leading in terrible service, rude staff, and disappointing accommodations.

By , from Florida on Jul 12, 2017

1

very disappointing stay.

Everyone

We stayed here with the entire family. I am pregnant and have an 18 month old. The private bungalows we booked with a pool were not cleaned; ac didn’t work; phone didn’t work; refrigerator didn’t work so milk for baby went bad. Hotel staff laughed when we complained. We had four rooms in all fr five days and no one cared. The gym only opens after 10am so forget the morning workout and steam / sauna only open 2 hrs a day. Staff is rude and rooms smell like sewer. DO NOT STAY HERE if you are accustomed to luxury accommodations—this is not a leading hotel of the world. Its leading in terrible service, rude staff, and disappointing accommodations.

By , from Florida on Jul 12, 2017

Elounda Bay Palace, a Member of the Leading Hotels of the World

Elounda, Agios Nikolaos, Crete Island 72053
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