Cayo Exclusive Resort & Spa

You'll be asked to pay these charges at the property:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
• A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Airport shuttle fee: EUR 125 per vehicle (one-way, maximum occupancy 3)
• Airport shuttle fee per child: EUR 125 (one-way), (up to 12 years old)
• Rollaway bed fee: EUR 70.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM
• Check-out: 11:00 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards and debit cards. Cash is not accepted. 
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited.
• Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
• Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

• Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
• The seasonal pool is open from April 15 to October 31.
• Pool access available from 10:00 AM to 6:00 PM.
• Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• There are no elevators.