Sofitel Agadir Thalassa Sea & Spa5.0 out of 5.0
Sofitel Agadir Thalassa Sea & Spa5.0 out of 5.0
Recent guest reviews
Liasing with NAYJAR (fr the Commercial Dept) to cement our Anniversary Arrangements in all areas, was a pleasure, because she managed to interpret and deliver all our requests exceeding our expectations (inspite of the fact that English was her 2nd language). From start to finish, our day was simply magical. Thank you Nayjar! ARRIVAL : This Sofitel smells lovely as you walk in, and we were given a VIP reception, by the only person of Colour who was absolutely 1st class (unfortunately we didn't get his name & didn't see him again, because he went on holiday). He was outstanding, and was joined by HOUCINE in Reception, in giving us a very warm welcome. Our party of 6, were each shown our bedrooms, saving the best to last for myself & Hubby, with a wonderful upgraded Suite, graced with a impressive Towel & scattered Rose Petal creation of 2 Swans on our Bed. This set the tone for the rest of our stay. DINING: For Breakfast & Dinner, we were presented with a generous array of all sorts of dishes (prepared specifically to your tastes), together with lots of lovely fresh fruit and freshly made fruit juices, in addition to the delicious Moroccan Tea. We were always greeted warmly by the staff, who made such great efforts in providing a great service (unfortunately, I didn't manage to get all their names), However, there was one person who we would like to single out called OMAR, who was instinctively Professional, Proficient and consistently attentive to our needs and requests during mealtimes. He had a natural essence of authentic sincerity, (even when dealing with the occasional challenging client - unfortunately some of the guests lacked basic good manners and were sometimes impolite). We all observed his quiet, yet outstanding service, which was sustained throughout our whole 10 day stay. He is most certainly a great asset to this Hotel, and I do hope he receives the recognition and rewards that he deserves. I would definately recommend him (something I wouldn't usually do). Many thanks Omar in making a major contribution to making our stay extra special! Further thanks go to all the staff in Le Palais Du Jardin Restaurent who laid on a 1st Class Feast in every sense of the word, for our Anniversary Celebrations. A big thank you goes to HABIB who made our cake, and for the lovely Singer with the Beautiful voice, who serenaded us so sweetly (along with all the staff), with their Anniversary Song. A Big thank you also goes out to the staff that cleared and decorated the Beach Terrace and built the Arch for our Vow Renewal Ceremony on the Beach. Our Rep NOURDINE was also great in arranging our luxury Airport Transfers, as well as the great activities (Agadir Tour, Camel Ride, Quad Biking, which were all great fun). The only one we unimously didn't enjoy, was the trip to Marrakech. The Tour Guide had no knowledge to impart, and constantly said he was starving. We felt unprotected in his care and did not enjoy the trip. Moroccans are very friendly, welcoming people! NEGATIVES: (a) I was unimpressed with the rudeness of a Security Guard, who totally ignored my Hotel pass (which I was never usually asked to present) - I later found out he was new (his behaviour different to the rest of the staff), and he did apologise for his behaviour. (b) My Crystal Cake Decoration is missing, and has yet to be be returned, despite my requests. I've now contacted Nayjar in the hope that she can intervene on my behalf to get my missing Crystal Cake Decoration returned to me asap.
The Concierge took the time to greet us properly and show us to our individual suites which was met wit cheers. The bell hop were excellent, always smiling and and prepared hot Moroccan tea with sweets after a long journey. Excellence was the experience for the next week. Omar was our attendee at breakfast he has a great personality and although he did not speak english we understood each other. Mustafa prepared the best sea bass for dinner. The food was excellent and the bed was extremely comfortable. My views of the beach were the best.
We were staying for 4 night to celebrate my 50th birthday. We arrived 7.30pm to the hotel, and check in was fine. We both commented that the toilets in the reception area were not very clean. We decided to eat in the 'buffet' restaurant on the first night and that was a mistake as my husband got food poisoning! We didn't or couldn't leave our hotel room for 3 days! Fortunately our room was very large (junior suite), so we had plenty of space and a lovely large balcony with a view of the sea and the pool area. As my husband was too unwell to leave the room, I had to order room serve, which I had to phone reception twice as it took over an hour to come, then was luke warm. Positives were the staff were very nice and friendly and I had a wonderful massage in the spa. Overall not a good experience.
Had an amazing time at this hotel. The hotel is lovely, the rooms are great and the staff are amazing, so polite, friendly and helpful. One of the Waiters in particular called Omar was fantastic he was so attentive to my family during breakfast and dinner we all looked forward to seeing him each day, such a kind individual. I would definately recommend this hotel to family friends and hope to come back some day in the future.
The hotel was beautiful and the staff are very welcoming! They will provide you with everything you need and will wait on you hand and foot - which makes you feel very special. The rooms are lovely, fresh flowers and snacks left daily - I so wish I knew where to buy the free shower/lotion products, as I miss the smell so much! The food was amazing and I miss the fabulous mint tea. However, outside the hotel was a huge contrast - I was called names (which I cannot repeat on here) as I walked along the seafront, ignored in the shops and I lasted exactly 5 minutes in the Souk, as I felt so uncomfortable! I have travelled all over the world and never been to country where I have felt so unwelcome by the locals.Luckily the hotel and staff were great and so we spent most of our time there.
We booked four rooms for three nights and took our family to celebrate the milestone of our Pearl Wedding Anniversary. The staff were all extremely friendly and nothing was too much trouble. They noticed immediately (from our passports) that it was our middle son’s birthday the day after we arrived, and so at breakfast on the first day he was serenaded in Arabic French and English by ten or so of the lovely staff at breakfast, much to his embarrassment and our amusement ! We had the buffet supper the first night which was delicious and a fantastic range of grub. Wine comes in four colours in Morocco: red, white, rose and gris (literally grey), the last one being delicious for rose drinkers who like their wine very pale. About 5 or so different qualities of each colour depending on wallet and taste. Breakfast each morning can be taken either in the dining room or on a lovely spacious terrace, with huge buffet and a lovely spread, coffee etc arriving promptly. Back to the hotel. The common parts are spacious and well appointed. The rooms were very clean and well appointed, if a little dark and not oversized but still perfectly good for us and with quite ‘French’ (i.e. confusing) switches etc. We had lateral sea view rooms, each of which had large balconies (we faced north west). The pool area was lovely, plenty of sun beds and bigger beds etc to crash out on. Pool at the correct temperature as well. Outside bar with attentive staff and a lovely lunchtime restaurant as well. It’s still quite low season so hotel, we suspect, was quite quiet, but the usual frustrating business of people putting their towels out early on the sun beds... (very ‘low rent’ in my humble opinion). According to t’Missus, and the children (mid 20’s), the Spa was excellent and all appeared to be buffed and polished and tweaked and teased and re-painted appropriately. I didn’t bother, being the chest thumping alpha male. The Hotel is on the south end of the large, clean and excellent beach, and the walk (on the beach or the promenade) is worth it all the way to the Marina (45 minute route march, up to 90 minutes if you’re dawdling). Lots of places to stop for drinks and eats on the way and practically no pestering (but it’s still low season so whether that changes I do not know). In a nutshell, we loved it. Sofitel is a quality hotel chain so nothing is cheap, as such, but we certainly didn’t feel as if we were ‘taken for a ride’ at any stage.
When walking into the hotel reception, we found the staff to be very friendly and helpful. They offered us some Moroccan tea and pastries which were delicious. When getting to our ground floor room, we were a little disappointed by the condition of some of the fixtures and fittings. We mentioned this to the reception, who moved us to a larger and more modern room. The beds are extremely comfortable. The food was the highlight of the stay, with so much choice and variety that you would not want to go anywhere else for food. The pool and outside areas were very clean, modern and tidy and were well staffed for people wanting drinks and food. The location is very good as you can walk along the beach or seafront to the marina. We would like to thank the staff for looking after us as well as making a cake for my mother’s birthday, which was delicious.
This hotel needs to be refurbished urgently : paintings , bathroom , commodities. Nothing but a 5 stars hotel , maybe 4.... The beach accommodations are not even set : it is as is after the winter in front of the ocean . The quality of the food is mediocre to average . If you want a palace in front of the sea , there are others . How Sofitel can give its brand to such an hotel for this price !
The family and I had an amazing trip here! The kids loved the pool and the food was always incredible: such variety! The best part of the trip has to be the service. Specifically, Mounir and Hicham made our stay the best it could be. They were always friendly and professional, and they would go the extra mile to ensure we had a great time! We look forward to seeing them again in the future.
To be honest... it is an expensive hotel. Staff at the pool is friendly but some details are missing: the culinary is so poor even though you are in Morocco. Also staff at the restaurant are not very helpful. The swimming pool misses many tiles and you can hurt yourself with the rough floor, where tiles are missing. I was expecting better from it.The good thing the size of the room and the beautiful view in the Atlantic Ocean in Agadir.
- Steps from Agadir Beach
- Free WiFi and wired Internet in public areas
- Free parking
- Onsite dining
Located in Agadir Bay within a mile (2 km) of Casino Le Mirage, Sofitel Agadir Thalassa Sea & Spa is within 2 miles (3 km) of other popular sights such as Royal Palace. This 173-room, 5-star hotel has a restaurant along with conveniences like an outdoor pool and free self parking.
Sit down for a leisurely bite to eat at the onsite seafood restaurant, or enjoy a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Beds sport premium bedding.
Guests staying at Sofitel Agadir Thalassa Sea & Spa enjoy an outdoor pool, free WiFi in public areas, and an ATM. If you decide to drive, there's free parking. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and a safe deposit box at the front desk. This beach hotel also has a porter/bellhop.
Reviews from Trip Advisor
85.0% of guests recommend this hotelTotal of 2032 reviews