Royal Atlas5.0 out of 5.0
Royal Atlas5.0 out of 5.0
Recent guest reviews
Stayed here for a quick 3night break.. absolutely lovely hotel.. location was ideal, beach front with restaurants all near by. Pool area was so clean with enough sun beds, went at a quiet time but weather was beautiful in the day so every one was making the most of the sun. Staff were so lovely and always willing to help. Only ate by the pool and can honestly it’s was so fresh everytime we did. Can’t comment on the restaurant food as we ate out in the evening. Overall lovely stay and will defo come back for the hotel, maybe not so much for Agadir though as I found not much to do for families.
Just got back from Royal Atlas 5xtzr hotel in Agadir. 3srar would bd more apt.Main complaint food and lack of service.Food chicken in sauce and fish in sauce every meal,never saw meat in thd whole ten days where there.Service was appalling ,se had to set our own tables as staff were run off their feet,food ran out znd was not replaced .We had to raid other tables for glasses cutlery and paper serviettes.We ask to see manager but he was alwzys busy!! We were all inclusive but had to pay if we wanted a burger zt thd pool bar,we asked why and sere told we only had a choice of 4 sancwiches but notburgers.So many things we were limited to it spoiled our holidzy to a large extent.We were not the only one's who were complaining most of the people there were,We have written to Mercury Holiday Company but doubt if anything will be resolved.The answer is just don't go
Staff were very present and the room was clean however this is defiantly not a 5 star The sunbed around the pool were dirty and could only eat at certain times the little pool pool bar only served sandwiches from 3-6 Food was same nearly every day
This hotel officialy has 5 stars. We think that's a little overrated. Here you can find some of our experiences: - When arriving, we did not get a welcome-drink. Checking-in would be much more pleasant getting some extra information about hotel facilities too. We checked in rather late (22pm) and got feedback that the hotel was overbooked, and that we would get a provisionary room for the first night. We didn't like that, especially when our trip was booked over 3 month in advance. We got no food when checking in. The hotel reception staff mentioned the restaurant was allready closed, and that we only could get something to eat when choosing for room service, which had to be paid. - When getting our room the day after arrival, it was very good. Size is good! Facilities are good. Bathroom is very clean. Seperate toilet. Small balcony. Good beds, many plugs too! The room made our stay in this hotel, I guess. - Breakfast was always good. But diner was always a little chaotic. Food quality was okay, but the buffet-area is a not very organised. All the food is on a small location, which gives a chaotic impression. - We had an all-inclusive program, and were a little disappointed in cocktail-choices. You could only choose between 3 different alcoholic cocktails, which often were totally differently prepared according to the waiter who made it. - Location of the hotel is okay! It's well situated on the main beach-boulevard. We had a pleasant stay, but it wasn't really the 5star experience. So 4 stars is more according our experiences. Would we come back to this hotel? Probably not.
This review is a work in progress since it is our second day here of 4 day stay. What can i say... After our 1st 2 hotels in Marroco i had high hopes. After waiting over an hour at the reception we could finally check in. The clerc was very friendly and apologised, 2 big groupes had arived simultanious. We finally got our room and the man said that of it was not to satisfaction we could het another room Tomorrowland. But when we got to the room it was a mess. Housekeeping had not cleaned it yet. Back to reception. Appologies again and immediatly we could get another room(!?). Tired and thirsty because we had just driven almost 3 hours to get here we went to the new room. Unfortunatly again it was not clean. Back to the desk. Another man swore it was a clean room but we took him with us. The bed was sort of made but cleary been slept on. Bathroom was not done. There was an empty water bottle. He got housekeeping to come fix it. But after we still had to go after her to get towels etc... this in a so called 5 star hotel. We left and got something to eat and drink cause by nog it was 5pm! Tried to get towels for the beach but they absolutely had to be returned by 6pm. Warm sunny day and stays like that till 7pm! Also the beach parasols where shut down at that time. There is no information of the hotel in the room, no folders about breakfast times etc. Be warned, breakfast is from 7 till just 10am! No leasurely long sleep ins and easy rise. We were lucky to get some food. With 3 nights to go the only redeaming points about this so called 5 star hotel is its location on the promenade right at the beach and the staf seem friendly enough on the whole. I haven’t tried the pools yet nor diner. I hope things will be better these last couple of days here. Will update this when we leave.
Flight on time, private transport to the hotel - what will it be like? Very clean and well kept, modern with some nods to tradition eg doormen dressed in traditional robes, lights like fez hats. Check in was personal and efficient and we were quickly assisted to our room - overlooking a side street with a view of the distant Atlas Mountains. The room is large with two single beds pushed together. We have two double wardrobes and a sofa which would be a third if needed. There’s a flat screen tv, small fridge (stocked with chargeable items not included in our all inclusive package), large shower room and separate toilet. There’s no facilities for making a hot drink in the room but we have brought our travelling kettle! There is a safe and hair dryer and we have a small balcony with chairs and table. Exploring the hotel, there’s loads of outdoor space - huge free form swimming pools, some deep enough for swimming, some shallow enough for toddlers to paddle in. There are plenty of wooden steamer type loungers- I recommend those with the thicker mattresses! And plenty of parasols - but the hotel is not too busy at this time of year so it’s been easy to secure a pitch. Pool towels are supplied. There’s an outdoor bar serving hot and cold drinks and afternoon snacks and a large terrace close to the hotel where you can sit, enjoy the sun and have a drink. Lunch is served on another terrace - quite a treat for a Northern lass! Breakfast and evening meals are served in the very large dining room. With chandeliers and rose petals on the table, staff in a different costume each evening and occasional live music it makes for a great ambience. Food? Great selection! Breakfast = freshly squeezed orange juice, cereals, cold continental type foods, freshly fried eggs, omelettes and pancakes, toast, croissants etc and tea and coffee. Lunch = often a barbecue choice, pasta, pizza, Tangines of all types, rice, loads of salad choices, chips and then various gateaux and fresh fruits. Dinner = soup, salad bar, freshly grilled fish choices, meat and chicken dishes, rice and tangines. With gateaux and fruit for dessert. You should not go hungry! Some of the ‘hot’ dishes are not as hot as I would like and some of the serving dishes are not quickly replenished - I think that’s due to the dishes they’re served in. In the evening there has been entertainment in the main bar area. A blues singer / song writer from Nashville, Tennessee called Alison Joy Williams. She has a great voice and she clearly has a passion for her music. The songs, being blues inspired, are on the melancholy side and she only does a few covers of her preferred artists. We enjoyed her sets. After her show there is a pianist who sings and plays well and again is worth a listening. Out and about - a great promenade accessible from the hotel garden (security guard always present). It’s a great place to walk - flat and feels very safe- there is a very visible police force ever present here which did make me wonder if I should be more worried?!?! There are loads of bars and all manner of restaurants, some souvenir shops and designer shops near the marina. The Agadir bay is large and the beach is glorious - loads of space for strolling, beach games, camel rides etc. Some pedlars try flogging you stones, jewellery etc but don’t over pester you. We have taken a journey on the Little Train and visited The Valley of the Birds - see my reviews on them. Would recommend this hotel and area for couples and families with young children (under 5s) - not much to do for 5+ and teenagers that I can see.
My daughter and I came back from a 10 day break at this hotel... I can’t fault the service food or the room, it was a fantastic break . The staff were so pleasant and couldn’t do enough for us, they made us feel special.
It is well kept hotel with nice architecture and superb location at the promenade. Heated swimming pool is really so warm that water evaporates even midday! BUT: 1.We booked club suite via booking.com asking for sea view and high floor.But I got mail from hotel that suites have no sea view, just JR suites have. And if I wish 800 DRH should be added . What to - i agreed, but as we stayed in this hotel last year I knew that there are suites with sea view just in front in inner yard....Ladies in the reception were arrogant and thy gave us room in ground floor. After discussions and introduction of front desk manager we got second floor. Why not initially ,as this room was empty and we asked for high floor? 2.Breakfast was a disaster there and it is really not 5* hotel's standard. We came for it 930. Nothing to eat! most of food plates were empty and no refill. No real bred, shortage of juice. Next day we came earlier. Something was missing all the time: no juice, no coffee cups and just one coffee dispenser for big crowd. Except of big choice of vegetables still nothing to eat if You hate omelet.We had seen bigger choice even in 3* hotels (and fabric napkins are there, but no small paper ones like here)
I spent my birthday at this hotel and it was amazing! When I arrived in my room there was a birthday cake decorated with lovely rose petals and some flowers. I booked the executive deluxe sea view room and it was lovely! The bed was two single beds pushed together but it was comfortable and I had a very good night sleep. I didn’t know that booking the executive room meant you get to have breakfast at the vip lounge and it was so big and spacious with comfy chairs and there was a large selection to choose from. I would 100% recommend this hotel the staff are friendly and very welcoming. Also the security guy at the gate from where you open to get to the beach asked for ID as he didn’t believe I was over 18 and I was by myself so he wanted to make sure I was over 18, I was flattered that he thought I looked quite young and also it was nice to have that extra security and care if someone was under 18 and by themselves. Enjoyed my stay and would definitely come again!
When we arrived late in the evening a bed for our 7y old child was not ready. No linen, no pillow, no blanket. After a long while they brought it there. Next morning, trying to open the safe locker, the handle along with the digital display remained in my hand. I called reception immediately to fix it. We had to carry the valuable staff incl. passports the whole day. After lunch I called again. They always said they were sending someone to fix it. And after dinner I called the last time. As it was Sunday finally they told me nobody would come as it was Sunday. But promised someone to come next morning 0800 to fix it. Nobody. Only in the afternoon when we by chance came back to the room a guy came to fix it. He Just had a look and left. In a while he came back with a security guy who enquired on damaged/broken safe-locker and asked me why I had broken the safe-locker... Many outdoor really called water pools but only one available with a lukewarm water and 1,48m deep not for small kids or babies. Only one pool then needs to be cleaned. Hotel needs a renovation. Not child or family friendly at all. No pool or kids club activities. Food. If you leave your plate unattended for a while, it is gone immediately, disregarding the position of the fork and knife. And beware, except dinner, you get only one knife and fork. Meals are served few hours, but coming in the middle, almost nothing is left. You have to ask for it and then they bring few pieces of e.g. Chicken, not the whole tray. Kitchen and waiters very poorly organized, all is coming from one doors, wines, water etc. You wait and wait and get impatient. They just say oui a leave, and you wait and wait. Nothing international in cuisine, all local spices, dinners with processed morning and lunch meals or leftovers. Travel agents say water is not potable, but what you can see in the pool bar they bring the coke with ice, most certainly made of the tap not potable water. They put the ice into your drinks, and when you say you wanted no ice, they just take the ice out of your drink. You have to insist you want a new one with no touch of ice. Just in case you want to spend your time in the sun, not in the toilet. Beautiful beach, scenery, poor services and not exceptional cuisine. Once is enough. And this is not a high season, with half empty hotel in late February. Not happy and pleased for a 5 star hotel, lot to improve.
- Walking distance to Agadir Beach
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Agadir Bay within a 5-minute walk of Agadir Beach, Royal Atlas is within a mile (2 km) of other popular attractions like Agadir Marina. This 338-room, 5-star hotel has 3 outdoor pools along with a private beach and a full-service spa.
Enjoy the pool views at OCEAN, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
An LCD TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a furnished balcony or patio, a minibar, and a safe.
Royal Atlas features a private beach, a full-service spa, and 3 outdoor pools. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach hotel include a nightclub, a children's pool, and a fitness center.
Reviews from Trip Advisor
86.0% of guests recommend this hotelTotal of 1309 reviews