Kenzi Europa4.0 out of 5.0
Recent guest reviews
Excellent staff that is what I would call all the staff working at this hotel .I went to this hotel with my brother from 23rd to 30th of April. On entering the large foyer area we where checked in a few minutes and told are room was on the sixth floor the hotel is divided into two buildings with the restaurant in the main part where you enter the hotel. The room was a nice size with two very comfortable beds and en-suite with bath and shower again a nice size. There is entertainment every night starting from about 6.30pm. The food is nice with lots to pick from at any meal time. The grounds are laid out very nice so lots of places to put your sun bed, there are 3 pools to pick from one with slides. There is also a gym ,massage room and sauna ..Over the entire hotel is and in a good location for the beach about a 5 minute walk.
My grandma just recently come back from this hotel. And I am very disappointed about the way she has been treated. She is 76 years old. Before she arrived back in the early hours. She had a trip out on a boat. When she arrived back to the hotel. She asked the rep is there anywhere she can have a shower because she had to be out of her room so she wanted to shower and change before her flight. So the rep said you can change and shower in the spa. So she asked for the key at reception. And they said no we can’t give you the key. You have to get changed in the luggage room. When she arrived to the luggage room they was another man and is wife in there getting changed. I think this is disgusting that they make anyone get changed in a luggage room. And they way my 76 year old grandma has been treated. Won’t be going to this hotel again
Hotel staff were amazing! The view we had on the 5thh floor was good (pool view) The stay was safe and welcoming....We had an amazing time. The staff were very helpful and friendly ... Rooms were nice, clean and also spacious. Its a kids friendly hotel and they also have evening family entertainments. Overall we had a very enjoyable stay at Kenzi and would definitely recommend to others and will return in the future. We stayed 2 nights £55 a night half board...
I'm writing this review to let people know that this hotel is the best option in morroco and the staff are friendly from at the bar such as houssine, Anas, benmoussa the barmanfrom animation huda is the best and from reception mounir and ali are very friendly and try to help as much as they can with what ever question you have, and driss is also good for helping you out at night time with all the enquiries that you have about the hotel this is the best hotel definitely recommend by me
I love the this hotel. Even through they they wrong room at syart but they sort it very quickly . The staff was brilliant and veru friendly. They are also helpfull with information. The room was very clean and very nice . The room very big. The interbet was good. The location was pefect so close to beach. Just cross the road n turn right . There you are on beach . The food place very close. The nightclub are close.breakfast was very good n it was fresh .it was pefect for our honeymoon. Must go hotel and worth every penny.
Ok so we are gutted that this is our last night at the hotel and we are so sad we are leaving! :( Myself and my family have visited other places but Agadir has been the place to visit!!! This hotel has by far met any other hotel standards we have stayed at. Each and every one of the staff has run around to accommodate us to the best of their ability. The rooms have been spotless, the restaurant team have been amazing, the bar staff have been incredible, the reception staff always on hand, And the night time entertainment has been phenomenal!!!! From moroccan shows to snake charmers, from karaoke nights to magic shows each and every night is planned to keep the guests well and truly entertained and gripped. We would like to say a big thank you to each and everyone at the Kenzi europa hotel for a 5 star class service, and we highly recommend each and everyone of you to visit! We would also like to say a MASSIVE thank you to Sylvia and Paulina all the way from Bulgaria who entertained all the guests before night entertainment with music from various genres.. one word for these beautiful ladies - talented! Not only amazing singers but these ladies lit the room with their infectious smiles! Last but not least, We will miss this hotel and the holiday itself. We have had the opportunity to meet many many many amazing people and will cherish these memories for years to come. Until we meet again thank you for having us Kenzi europa. It's been an absolute pleasure!!! Lots of love Nyla, And her family x
stayed here for a short break check in was quick reception staff all friendly got showed to our room it was lovely and clean lovely white bedding animation team are great they work long hours entertaining all the guests food was palatable but more or less same menu every day but you wouldn't starve. there is only a small bar in which they allow smoking so not so good if your a non smoker plenty of local sprits to be had and there own beer. short walk to the beach where you will find mcdonalds kfc and pizza hut all in all a good stay but you need to be aware of one of the barmen I think his name was anas he doesn't like serving you at the bar unless you are young ive seen him stood talking to the young women chatting them up while other people are waiting to be served not very good service at all especially when his interests seem be to be his mobile phone and women rather than serving the guests but putting that to one side I would definitely stay at kenzi again if I visited agadir
Booked this hotel directly as I saw that it was a 4- 5star. Was it what I expected? - No. On arrival on the Sunday evening at 20.00 p.m.on entering the hotel and approaching the reception desk I was hit by the very loud music coming from a dance area directly in front of the Reception Desk. I had to shout my instructions to the very polite and helpful staff.The entertainment taking place was a a Mini DIsco, of children as young as 3 dancing. This set the tone for the remainder of my six day stay, as this was the entertainment that was provided for every night of the week. No adult entertainment. Yes there was a nice couple of ladies who sang very nice songs each evening, but then they had to give way to the nightly Mini DIsco. How fellow guests sat around each evening watching this was beyond me. No one had told me that children under 12 are free, so unless you are accompanied by young children or grandchildren, best to avoid. On being allocated my room, 1011 on entering the room I got a bad stale smell. On further examination, I found television not working, phone not working and lightbulbs missing. I decided not to unpack and headed straight down to Reception to request another room, which they allocated to me at 1211. Room was basic and clean. Two of the three lightbulbs n bathroom not working as was the lock on the sliding door leading out to balcony. I was concerned at this as there were times when painters stood on balcony when painting outside. The fridge in the room was showing rust marks both on outside and inside and should be replaced immediately. Bed was comfortable and cleaning staff did very good job on a daily basis. Nice pool never crowded, however on day before I left, gang of males took over pool for most of day playing netball. There should have been a time limit on this. The hotel has nice grounds with many quiet spots to relax. Always plenty of sun beds available. As stated previously this hotel caters more for children that for adults. I went half board as I like to each out at night. I had dinner twice in hotel at a very reasonable price of €20. The hotel s very centrally located, right near the beach. To explore the town I hopped on the Train Trolley at €2 for a 45 mins trip. Would recommended stopping off at Agadir Marina. I found Agadir very nice. I was never hassled. Plenty of security. I felt very safe throughout my stay. Definitely a very good hotel with children in mind as there are plenty of activities available. Next time I will seek out a more adult friendly hotel.
I came on holiday with my best buddy for a relaxing break. We were not disappointed, lovely spacious room and clean pool area, the Kenzi was great value for money. The beds were SOOO comfortable with lovely big pillows!!! The first night we arrived late as our flight was slightly delayed and we caught the end of the evenings restaurant service and so the food was not great but in fact we found the food lovely for the rest of our holiday. It was varied and cooked fresh. The entertainment team were a highlight for us (Kali, Pedro, Simo, Momo, Huda) were amazing, working hard all day with big smiles 😁 so a MASSIVE thank you to them. To Driss also thank you, very welcoming and friendly, the first person we met as we arrived so what a great start that was ! If I go back to Agadir Kenzi Europa would be top of my list of hotels.
Good hotel with good budget +lovely staffs+good location next to the beach and shopping centre. The only improvement that needs by my side is to add more variety of the food as it was just routine for everyday. Overalls it wasn’t that bad but it is better to add more different traditional food on their meals if it is possible .
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Agadir Bay, Kenzi Europa is within a 10-minute stroll of sights such as Vallee de Oiseaux and Shems Casino. This 236-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a water park. Centrally located in Agadir, the hotel is also a short walk from Agadir Beach and Agadir Open Air Theatre.
Start your day off right with a free buffet breakfast. Enjoy dining at the hotel's 2 onsite restaurants: The Valentino specializes in international cuisine; Moroccan offers relaxing garden views. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
All 236 air-conditioned rooms feature balconies, refrigerators, and minibars. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer deep soaking tubs and hair dryers. In-room massages are available, and rooms also include safes.
Kenzi Europa features a full-service spa, 2 outdoor pools, and a free water park. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this spa hotel include a children's pool, a health club, and 2 spa tubs.
Reviews from Trip Advisor
76.0% of guests recommend this hotelTotal of 1445 reviews