Kenzi Europa4.0 out of 5.0
Recent guest reviews
an oasis in Morroco and the best Agadir has to offer. Not at the level of European or American 5 stars.
First of all this is not a 5 stars hotel, it is a 4 stars hotel, this may be an [...] mistake.We reserved a room at this hotel but when we arrived we were told at reception that the hotel was fully booked and there was no reservation under my name nor they recognize our [...] booking confirmation. We were asked to show a coupon or a voucher to confirm our reservation (!!!!!). The person in charge at the front desk had some difficulties to understand and barely spoke English, had to speak french to fix the situation. After our strong insistence they finally found our reservation and we were given a nice room with ocean view. We were definitely overcharged as we paid $ 260 when regular price at front desk and at the room door is $ 80. Tv in the room had no remote control, we asked for one unsuccessfully.Wi-fi internet connection is available only in the lobby and you will have to pay separately ($15 a day). Also the use of safe box in the room is charged separately.Not a pleasant stay, the hotel is packed with "all inclusive" big groups of customers mainly from Russia very noisy at the pool.We left the following day for a much better resort at 1/3 of the price we paid here.All together the hotel is well kept but definitely not a 5 and not even a 4 stars hotel, you can stay here if you are charged $ 80 or less. The location is good but not a beach front, you will have to cross the street.Unfriendly staff at the reception.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Agadir Bay, Kenzi Europa is within a 10-minute stroll of sights such as Vallee de Oiseaux and Shems Casino. This 236-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a water park. Centrally located in Agadir, the hotel is also a short walk from Agadir Beach and Agadir Open Air Theatre.
Free buffet breakfast is included with your stay. Enjoy dining at the hotel's 2 onsite restaurants: The Valentino specializes in international cuisine; Moroccan offers relaxing garden views. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
All 236 air-conditioned rooms feature balconies, refrigerators, and safes. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer deep soaking tubs and hair dryers. In-room massages are available.
Kenzi Europa features a full-service spa, 2 outdoor pools, and a free water park. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Other amenities at this spa hotel include a children's pool, a health club, and 2 spa tubs.