Kenzi Europa4.0 out of 5.0
Recent guest reviews
My favorite part of the hotel was the entertainment it was really nice and fun!!!! The staff animation anwar saeeda tariq and zak they were allll nice and funny I love them all they dance really good and care about people’s comfort and enjoyment 💜💜💜inshallah I will come back soon!
We stayed here on the 28th March for 4 nights with TUI. The hotel is one of the cheaper ones which they offer in Agadir and in all honesty it does show. On arrival at the Kenzi Europa we had 2 twin rooms booked and arrived around 5pm from our transfer. On being taken to the rooms only one had been cleaned which meant we had to wait for the bell boy to request the other room be cleaned. After being given a lack of information regarding the all inclusive we went down to reception to ask if they had a list with all the times for food etc we were given a bewildered look and told no. Then the receptionist suggested we should take a picture with our phone. Food - the food at the hotel is poor and not quiet for the british pallet even for more adventurous people who like the local cuisine. We found that most of the food was catering more towards the french guests with vegetables dredged in oil as well as lots of salad and fish. Which seeing as someone in our party was fussy this was hard as there were no chips at dinner time just some pasta which wasn't great. Drinks were a similar affair they were served in tiny cups and the measures were small if you were having alcohol. The rooms were nice although the hotel got very hot of a night and the air conditioning wasn't efficient enough especially being on the 7th floor. They could do with some sprucing up as there were marks on the carpets and side boards as well as some fixtures loose. Finally Agadir was nice and the weather was kind to us. We would return to Agadir but not to this hotel.
Food was not great same thing daily no choice for small children not mutch entertainment so never felt like a holiday at all it was same food daily fish with bones almost chocked kids cut feet at side pool broken glass allso broken air jet in pool and kids slide put over it to hide it kids still could hurt them selves not happy at all and we had to keep eating out and it cost us a lot of money we was all inclusive but could not eat the food poor choice for breakfast pancakes every morning eggs disappointed and could not go out with out being bothered by people
We had a really wonderful week here coming home on the 29th April. The hotel was really clean and the staff were very thorough. The food was super. There was a wide variety of foods for different tastes. There was freshly squeezed orange juice and freshly made pancakes for breakfast along with the usual cereal, toast, fresh fruit and salad with cheese and meat. You could get an omelette made freshly for you. There was loads for lunch and the highlight for us was the bbq each day cooked freshly. Supper was also delicious. The staff were friendly and helpful. The poolside was clean and the water warm and the pool boys (it said that on their t shirts) would always sort you out a sunbed. The music was great round the pool during the day and the children seemed to be having a happy time with the entertainers. The drinks were OK, there wasn't a huge choice for all inclusive but we aren't big drinkers so it didn't matter to us. The beer was cold and tasty. Evening entertainment was OK, a bit of fun. The beach is 5 minutes away and there was always a sun bed to laze on. There was a little souk over the road so you can haggle happily. The hotel is well placed and really is a lovely friendly efficiently run establishment. We felt relaxed and well looked after here. My only negative is that the beds are firm so not great for me but that is very personal and not really relevant to lots of people. So a very positive experience here and would love to return. Thank you to the gorgeous team for our happy holiday
Back from a 7 night stay in Kenzi Europa Agadir Morocco. My wife recently posted about the incident happening to our son whilst our stay at Kenzi Europa hotel, every mother would react like what she did, but just wanted to add that when our son got cut in the pool of Kenzi Europa with a piece of glass in the pool, the injury wasn’t what we had expected. After the incident had occurred the manager reacted quickly, called a private doctor and took good care of our son, ( the doctor was nice) they took care of all the medical expenses. The manager personally came to us to apologise about what had happen. They then upgraded us all to all-inclusive from half board as a good will gesture, and gave us a connecting room even though the hotel was full. The pool boy could have done more to help when the injury had occurred 🤔. Staff should be trained to deal with such incidents. We were a bit upset because of the injury we couldn’t do any activity’s or go anywhere too far, we were in the hotel or on the beach for the rest of the holiday. You don’t go on holiday to stay in the hotel all the time. Over all hotel is nice, the rooms are nice size and clean. Some of the staff are rude but most are nice(some of the staff kept asking how our sons foot was). The food is nice and have a large selection. Weather was windy on our visit but still warm. Hotel is in a very good location, very close to the beach.
Just had a very good 8 days at this hotel. Great value for money and the staff are great. Food is very good with a bbq at lunch aswel as buffet. Rooms very nice and clean. We stayed in 1701 which had seaviews,mountain views and pool view. The entertainment team are great with a show on every night. The beach is just over road and the hotel has its own section. My only comment about this would be the young man working on beach section. He just laid sleeping all day and i saw people ask him questions and he just pointed and went back to sleep. He is not a true reflection of this hotel and lets the side down. It was very untidy and he could have made it look nice like other sections. That aside we have reccomended this hotel to several people already. I would not hesitate staying here again. Great value. Great staff. Great location. Well done!!
Lovely room great views clean rooms clean hotel staff very good from waiters bar staff and house keeping animation. Only problem reception could hardly be bothered even when porter asked a question could even lift their head, Attitude with a capital A no manners nothing a Customer Care course could sort out we are all someone's customer! Very windy late afternoon and evening at the time of our stay
Stayed at this hotel from 12th April for 1 week after booking a last minute deal with TUI. Overall a great weeks stay. Asked for a family adjoining room and got one allocated over looking the marina which was perfect for the aft/eve sun. Room cleaned and beds changed everyday. Hotel grounds are kept beautiful and clean and pool boys work so hard looking after you each day with your sun beds - nothing was too much trouble. Food - Breakfast was just ok not much choice. Lunch and dinner was nice although the choices became a little repetitive. Nice BBQ at lunch every day. Loved the guy serving the mint tea every morning. Pools lovely and kids loved the slides. Animation team work so hard every and all the kids loved them. Not much entertainment for the adults in the evening. Lovely Marina and nice promenade visited a couple of Souks whilst there which we fab Would definitely return again for some winter sun. Thanks for a lovely week Kenzi Europa.
Very poor service. 2 children cut there feet inside the pool as there was big pieces of glass in there,one being a very deep cut. When management were notified they still didnt remove other children out of the pool and continued as normal nor did any pool staff go into the water to check. The glass was also found by a child who went inside the water to check for it. Rooms are never cleaned they just come in to change the towels and that's all, no sheets are changed and no cleaning in bathroom and no hoovering.currently still here and if I could change hotels I would. The rooms are filthy,piles of dust even inside the cupboard!!
This hotel is great. Lovely surroundings which are well kept. Three pools, main one baby one and flumes pool. Friendly staff who will accommodate your every need.the rooms are spacious and clean and balcony which overlooked the pool. We had bed and breakfast and there was lots to eat in the morning. I have been here before and will certainly return again.
- Walking distance to Agadir Beach
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Located in Agadir Bay within a short walk of Agadir Beach, Kenzi Europa is within a mile (2 km) of other popular sights such as Agadir Marina. This 236-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a free water park. Centrally located in Agadir, the hotel is connected to a shopping center, and a short walk from Vallee de Oiseaux and Shems Casino.
Free buffet breakfast is included with your stay. Enjoy dining at the hotel's 2 onsite restaurants: The Valentino specializes in international cuisine; Moroccan offers relaxing garden views. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
An LCD TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a soaking tub and a hair dryer. Other standard amenities include a balcony, a refrigerator, and a minibar.
Kenzi Europa features a full-service spa, 2 outdoor pools, and a free water park. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this spa hotel include a children's pool, a health club, and 2 spa tubs.
Reviews from Trip Advisor
76.0% of guests recommend this hotelTotal of 1772 reviews