Hard Rock Hotel Tenerife

5.0 star property
Luxury resort on the beach, with 4 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Hard Rock Hotel Tenerife

Rooftop terrace
Suite (Rock Suite Gold) | 1 bedroom, premium bedding, minibar, in-room safe
Executive lounge
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Avenida Adeje, 300, Adeje, 38670
  • Place, Golf Costa Adeje
    ‪7 min drive‬
  • Place, Fañabé Beach
    ‪10 min drive‬
  • Place, El Duque Beach
    ‪15 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Double Room Single Use (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Deluxe Room (Silver)

9.2 out of 10
Wonderful
(18 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Gold)

8.8 out of 10
Excellent
(34 reviews)
  • 377 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Platinum)

9.0 out of 10
Wonderful
(17 reviews)
  • 377 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite (Silver)

8.8 out of 10
Excellent
(6 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Gold)

9.8 out of 10
Exceptional
(6 reviews)
  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (Rock Suite Platinum)

8.8 out of 10
Excellent
(6 reviews)
  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Rock Royalty)

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Silver) - Family Friendly

9.2 out of 10
Wonderful
(5 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Gold) - Family Friendly

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Rock Royalty) - Family Friendly

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room Single Use (Rock Royalty)

  • 377 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Deluxe Room (Rock Royalty)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Connecting Gold)

8.0 out of 10
Very good
(3 reviews)
  • 753 sq ft
  • Partial sea view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Studio Suite (Amplified)

8.6 out of 10
Excellent
(4 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Double Room Single Use (Gold)

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Double Room Single Use (Platinum)

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite Silver - Single Use

  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite Gold - Single Use

  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (Rock Suite Diamond)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (Rock Suite Gold)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Adeje

Located in Costa Adeje, Hard Rock Hotel Tenerife is a leisurely stroll from sights such as Las Galgas and El Pinque. This 624-room, 5-star resort welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • La Caleta National Park - 19 min walk - 1.0 mile
  • Golf Costa Adeje - 7 min drive - 3.5 miles
  • Siam Park - 10 min drive - 7.3 miles
  • Fañabé Beach - 10 min drive - 6.1 miles
  • El Duque Beach - 15 min drive - 6.1 miles

Getting around

  • Tenerife South Airport (TFS) - 25 min drive

Restaurants

  • ‪Sessions - ‬17 min walk
  • ‪H10 Atlantic Sunset Mike’s Coffee - ‬12 min walk
  • ‪Restaurante Judith - ‬14 min walk
  • ‪Britannia Inn - ‬18 min walk
  • ‪Bahia Principe Resort Main Restaurant - ‬11 min walk

About this property

Hard Rock Hotel Tenerife

Luxury resort on the beach, with 4 outdoor pools
Guests of Hard Rock Hotel Tenerife have access to a full-service spa, 4 outdoor pools, and a children's pool. If you drive, self parking is EUR 12 per day, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a gym, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Furnished balconies, iPod docks, and minibars are also standard.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 3 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 3rd Half Sports Bar
  • Montauk Steak House
  • Narumi
  • Suena Chido - Taquería
  • The Beach Club

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Pilates classes
  • Playground
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,651 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 40 per pet, per night plus EUR 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife
Hard Rock Tenerife Adeje
Hard Rock Tenerife
Hard Rock Hotel Tenerife Aje
Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife Resort
Hard Rock Hotel Tenerife Resort Adeje

Frequently asked questions

Will I find all-inclusive rates at Hard Rock Hotel Tenerife?

Hard Rock Hotel Tenerife has all inclusive rates that come with all meals included.

How much does it cost to stay at Hard Rock Hotel Tenerife?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Tenerife on Nov 2, 2025 start from $256.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hard Rock Hotel Tenerife?

Hard Rock Hotel Tenerife provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do within easy reach of Hard Rock Hotel Tenerife?

This resort is situated in Costa Adeje within a short 8-minute walk of Las Galgas and also 11 minutes on foot from El Pinque. You'll also find La Caleta National Park and Golf Costa Adeje within a short drive.

Is there parking available at Hard Rock Hotel Tenerife?

Yes, secured parking is offered for EUR 12 per day. Though parking is limited, accessible parking and electric car charging are also available.

Is a spa located at Hard Rock Hotel Tenerife?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and couples treatments.

Does Hard Rock Hotel Tenerife have a casino at the property?

No, Hard Rock Hotel Tenerife doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Tenerife?

No, this resort doesn't have an indoor pool; however, there are 4 outdoor pools.

What will couples enjoy most about a stay at Hard Rock Hotel Tenerife?

This beachfront resort offers plenty of amenities for couples including 4 outdoor pools, 2 poolside bars, and an ocean-view restaurant.

Does Hard Rock Hotel Tenerife have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Hard Rock Hotel Tenerife have a restaurant that serves breakfast?

Yes, Hard Rock Hotel Tenerife has 5 restaurants, and serves free buffet breakfast each morning.

Does Hard Rock Hotel Tenerife allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel Tenerife for a fee of EUR 40 per pet, per night.

Does Hard Rock Hotel Tenerife have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Hard Rock Hotel Tenerife?

The closest major airport to Hard Rock Hotel Tenerife is Tenerife South Airport (TFS), which is 16.9 mi away (25 minutes by car). Another top airport is La Gomera (GMZ), which is around 27.6 mi away.

Are there rooms with balconies that I can book at Hard Rock Hotel Tenerife?

Yes, every guestroom at Hard Rock Hotel Tenerife comes with a furnished balcony with some featuring ocean views.

Does Hard Rock Hotel Tenerife have a wedding venue on site?

There are wedding services available at Hard Rock Hotel Tenerife if that's in your vacation plans.

Hard Rock Hotel Tenerife Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bhasker Rai Pravinchandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2 July to 12 July 2025 Couple in 60s. Vegan. We booked this hotel but it was only on arrival that we were told the main swimming pool was closed for renovation. The access to black sand / small rocks beach was not easy. 1. Staff. They were all friendly, professional. 2. Room. All amenities were good. The bed was comfortable. There was a wide selection of pillows. The main ones were too soft. Balcony with a sea view was excellent. 3. Food. We booked half-board. There was plenty of choice for vegans. All the food was delicious. The soups were excessively salty. On 3 occasions we just could not have the soup as it was excessively salty. Drinks were extra - 1 litre bottle of water for 6 euros is excessive. We bought a 5 l bottle from supermarket opposite and took water bottles for dinner. 4. Swimming pool. The main large one was closed. The 2 smaller ones were okay but it meant there was overcrowding. 5. Entertainment. The Aquacise sessions were great. Anita was brilliant. The DJs were great and played some normal music. We are not great fans of the Hard Rock music that played all day and in the evening. We will not miss that. 6. Closeby We accidentally discovered the seafront walk. It would have been good if the hotel staff had mentioned that. Also we got to know of the shuttle bus into Central for a sandy beach at 1am everyday.
Stayed 10 nights in Jul 2025

2/10 Terrible

Rachel

Traveled with partner
Disliked: Amenities, property conditions & facilities
The main pool was closed and nothing was done to make up for this. The remaining pools were packed and service non existent as a result
Stayed 7 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 5 nights in Jul 2025

8/10 Good

Adeniyi Timothy Oladele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally okay
Stayed 3 nights in Mar 2025

10/10 Excellent

viktoria

Stayed 3 nights in Jun 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Malieka

Stayed 4 nights in Jun 2025

6/10 Okay

Kevin

Liked: Cleanliness
People are nice. The main pool and all that goes with it was down and will be down for months. It left us with no activities. Food was not the best. The staff in the buffet area was brutal. We would never stay again. The food places across the way was fantastic.
Stayed 2 nights in Jun 2025

4/10 Poor

Lucy

Traveled with family
Disliked: Property conditions & facilities

Massively hone down hill. Complete carnage !

Have stayed here many times over the years, this is the worst stay we’ve ever had. Lagoon pool is closed so the remaining pool (non adult) is carnage - full of huge inflatables and completely overcrowded. Buffet same every night, limitations on all inclusive. Not enough staff at bars and restaurants and WIFI now been down for 48 hours. Desperately needs investment and staff need trained in customer service. Redeeming features - a fantastic life guard team who had to save a child this morning - not surprising given the number of children in the very small pool. Avoid this hotel until the renovations are done. Won’t be back.
Stayed 2 nights in Jun 2025

2/10 Terrible

Chee Yen Suzanna

Stayed 7 nights in May 2025

2/10 Terrible

Andrew

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

My hell at hardrock

Staff were very rude , Lunch at the beach bar my youngest didn’t get his food for 90mins by that time I had to take him to another place - Imagine a 9 year old not eating for 14 hours - Staff didn’t care actually said we will bring the food when ready after 90 minutes - Charged me for ordering water even though I asked for tap - Staff were so rude I spent almost £2000 for 2 nights and the service was awful, Disgusting almost to the stage I would say don’t come here
Stayed 2 nights in May 2025

8/10 Good

Nayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Denis, Staten Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🌴 An Amazing Stay at Hotel LIVVO Valle Taurito & Aquapark! 🌊 We recently stayed at Hotel LIVVO Valle Taurito & Aquapark and had an absolutely wonderful experience! From the moment we arrived, we were welcomed with warm hospitality and efficient service. The hotel is set in a beautiful valley just steps away from the beach, surrounded by breathtaking cliffs and views that make you feel like you’ve found a hidden gem on the island. 🏨 Rooms: Our room was clean, spacious, and had a balcony with stunning views of the ocean and pool area. Housekeeping did a great job keeping everything fresh and tidy throughout our stay. 🍽️ Food: The buffet offered a nice variety of dishes, with fresh options for breakfast, lunch, and dinner. There was something for everyone – from international favorites to delicious Canarian specialties. 💦 Aquapark & Facilities: The Aquapark was a hit – especially for families and kids. It added an extra level of fun and adventure to the trip! The pools were well-maintained, and the entire complex felt safe and 🌞 Location: The beach is right there, and there are lovely walking paths and nearby attractions in Puerto de Mogán and beyond. Whether you’re looking to relax or explore, this is a great base to start from. We left with wonderful memories and would absolutely recommend Hotel LIVVO Valle Taurito & Aquapark to anyone looking for a fun, scenic, and relaxing stay in Gran Canaria. Would love to return one day! ⭐⭐⭐⭐⭐
Stayed 4 nights in May 2025

10/10 Excellent

BERTHA, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time at this property. When you are already at a wonderful place with great weather it’s just a cherry on top to get amazing service. Friendly service and wonderful options. The atmosphere will put anyone in a good mood. Always love coming here. I tried the Ritz as a comparison and there was none! The people here take personally that you are here to have a good time and keep you happy!
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary Christopher, Waterloo

Stayed 5 nights in May 2025

10/10 Excellent

Paul

Stayed 5 nights in Apr 2025

10/10 Excellent

andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience, lovely hotel, ticks all the boxes
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip with Rock Royalty

Rock Royalty definitely worth the extra money,
Stayed 10 nights in Apr 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service
Some parts were really good! Music, entertainment, kids club. Some areas were poor, sofa bed really uncomfortable, a mattress topper would be a good investment to get people to go back. Unhappy that I was offered free parking space but after 3 visits to the reception I still needed to play after many excuses and different information. Poor, it’s a shame! Little things spoil a good stay! Some cockroaches seen around the restaurant area in the evening.
Stayed 5 nights in Apr 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness
Hotel was fun,great theme. Food and room was excellent. Disappointed with the benefits of rock royalty, definitely didn't get that feel.The rock royalty restaurant was very busy for the space. One access to the spa was very disappointing and one of the reasons i booked the hotel was to use the spa facilities. You have to pay 30 euros for a hour half after that. When i stayed in 2019 the hotel was alot better. The drinks and food in the hotel is three times the price of outside. 3 cocktails 50 euro! Outside the main buffet the restaurants are very quite ( due to price id imagine. Effects the atmosphere. Also down in the beach club you have to pay to sit anywhere nice. Not very rock royalty . Overall a nice hotel that is a shell of what it used to be. If they just dropped there prices all around im sure would double there income and have more returning customers. If you do go ,id probably recommend all inclusive otherwise youd be paying alot. Rock royalty staff especially in the reception where fantastic.
Stayed 7 nights in Apr 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rooms and public areas fantastic. Service at reception great. Bar service very slow and queues to get into restaurant for breakfast.
Stayed 5 nights in Apr 2025

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here, the only thing I didn’t like was the slow service in the lobby. Same as last time.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kiyara, Willingboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend. I will stay again.
Stayed 3 nights in Apr 2025

2/10 Terrible

Nathalie

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Hard No for Hardrock

The service was generally not great. The hotel staff left our luggage in the lobby the entire day, right by the door, after asking them to deliver this to the room 3 times, we eventually went down and took it to our room ourselves, with two small kids this is not ideal. The food was average and generally no one explained anything and everything was done with attitude. Sorry hard no, for the hard rock!
Stayed 1 night in Apr 2025