Hard Rock Hotel Tenerife

5.0 star property
VIP Access

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Photo gallery for Hard Rock Hotel Tenerife

4 outdoor pools, pool umbrellas, sun loungers
Property video
Beach nearby, black sand, sun loungers, beach umbrellas
Suite (Rock Suite Diamond) | Premium bedding, minibar, in-room safe, desk
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Avenida Adeje, 300, Adeje, Santa Cruz de Tenerife, 38670
  • Place, Tenerife Beaches
    ‪5 min walk‬
  • Place, Ajabo Beach
    ‪17 min walk‬
  • Place, La Caleta National Park
    ‪11 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members

Room options

Deluxe Double Room Single Use (Silver)

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Deluxe Room (Silver)

9.2 out of 10
Wonderful
(21 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Gold)

8.8 out of 10
Excellent
(41 reviews)
  • Partial sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Platinum)

8.8 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite (Silver)

8.6 out of 10
Excellent
(7 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Gold)

9.8 out of 10
Exceptional
(8 reviews)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (Rock Suite Platinum)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Rock Royalty)

9.4 out of 10
Exceptional
(3 reviews)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (Silver) - Family Friendly

9.2 out of 10
Wonderful
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Gold) - Family Friendly

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite (Rock Royalty) - Family Friendly

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room Single Use (Rock Royalty)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

Deluxe Room (Rock Royalty)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room (Connecting Gold)

8.0 out of 10
Very good
(3 reviews)
  • Partial sea view
  • 753 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Studio Suite (Amplified)

9.0 out of 10
Wonderful
(6 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Deluxe Double Room Single Use (Gold)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Double Room Single Use (Platinum)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite Silver - Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Studio Suite Gold - Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (Rock Suite Diamond)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Rock Suite Gold)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Adeje

Located in Costa Adeje, Hard Rock Hotel Tenerife is within a 15-minute drive of popular attractions such as Puerto Colon Marina and Siam Park. This 624-room, 5-star resort has 4 outdoor pools along with a full-service spa and 7 restaurants.

What's nearby

  • Tenerife Beaches - 5 min walk - 0.3 miles
  • El Pinque Beach - 5 min walk - 0.3 miles
  • Las Galgas - 7 min walk - 0.4 miles
  • Ajabo Beach - 17 min walk - 0.9 miles
  • La Caleta National Park - 11 min drive - 2.1 miles

Getting around

  • Tenerife South Airport (TFS) - 30 min drive

Restaurants

  • ‪Lobby Bar Hotel Riu Buenavista - ‬10 min walk
  • ‪Restaurant Yaiza - ‬11 min walk
  • ‪Yummy Contemporary Kitchen - ‬1 min walk
  • ‪Bahia Principe Resort Lobby Bar - ‬5 min drive
  • ‪Atlántico Grill @ Riu - ‬9 min walk

About this property

Hard Rock Hotel Tenerife

Guests of Hard Rock Hotel Tenerife have access to a full-service spa, 4 outdoor pools, and a children's pool. If you drive, self parking is EUR 14 per day, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include a gym, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Furnished balconies, iPod docks, and minibars are also standard.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (EUR 14 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 3 swim-up bars
  • 5 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • 3rd Half Sports Bar
  • Montauk Steak House
  • Narumi
  • Suena Chido - Taquería
  • The Beach Club

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Pilates classes
  • Playground
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,651 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The property will be renovating from June 8 2026 to July 8 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 14 per day
  • Pet fee: EUR 40 per pet, per night plus EUR 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife
Hard Rock Tenerife Adeje
Hard Rock Tenerife
Hard Rock Hotel Tenerife Aje
Hard Rock Hotel Tenerife Adeje
Hard Rock Hotel Tenerife Resort
Hard Rock Hotel Tenerife Resort Adeje

Frequently asked questions

Will I find all-inclusive rates at Hard Rock Hotel Tenerife?

Hard Rock Hotel Tenerife has all inclusive rates that come with all meals included.

How much does it cost to stay at Hard Rock Hotel Tenerife?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Tenerife on Jun 7, 2026 start from $212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hard Rock Hotel Tenerife?

Hard Rock Hotel Tenerife provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do within easy reach of Hard Rock Hotel Tenerife?

This resort is situated in Costa Adeje within a 10-minute walk of Tenerife Beaches and El Pinque Beach. You'll also find La Caleta National Park and Golf Costa Adeje within a short drive.

Is there parking available at Hard Rock Hotel Tenerife?

Yes, secured parking is offered for EUR 14 per day. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Is a spa located at Hard Rock Hotel Tenerife?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and couples treatments.

Are there luxury amenities available at Hard Rock Hotel Tenerife?

Yes, guests can indulge in luxuries such as 4 outdoor pools, an ocean-view restaurant, and 3 swim-up bars at this resort.

Does Hard Rock Hotel Tenerife have a casino at the property?

No, Hard Rock Hotel Tenerife doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Tenerife?

No, this resort doesn't have an indoor pool; however, there are 4 outdoor pools.

What will couples enjoy most about a stay at Hard Rock Hotel Tenerife?

This waterfront resort offers many amenities for couples such as an ocean-view restaurant and 4 outdoor pools with some guestrooms featuring a private outdoor hot tub.

Does Hard Rock Hotel Tenerife have a hot tub?

No, but this resort does have a steam room.

Does Hard Rock Hotel Tenerife have a restaurant that serves breakfast?

Yes, Hard Rock Hotel Tenerife has 7 restaurants, and serves free buffet breakfast each morning.

Does Hard Rock Hotel Tenerife allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel Tenerife for a fee of EUR 40 per pet, per night.

Does Hard Rock Hotel Tenerife have connecting rooms available?

Yes, you can book connecting rooms at this resort for your group or family vacation.

What is the closest airport to Hard Rock Hotel Tenerife?

The closest major airport to Hard Rock Hotel Tenerife is Tenerife South Airport (TFS), which is 17.4 mi away (30 minutes by car). Another top airport is La Gomera (GMZ), which is around 27.3 mi away.

Are there rooms with balconies at Hard Rock Hotel Tenerife?

Yes, every guestroom at Hard Rock Hotel Tenerife comes with a furnished balcony and some offer ocean views.

Does Hard Rock Hotel Tenerife have a wedding venue on site?

There are wedding services available at Hard Rock Hotel Tenerife if that's in your vacation plans.

Hard Rock Hotel Tenerife Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1005 reviews
Rating 8 - Good. 228 out of 1005 reviews
Rating 6 - Okay. 105 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julian

Stayed 5 nights in Feb 2026

6/10 Okay

Melanie

Traveled with partner
Liked: Cleanliness
A good hotel with wide appeal catering to the mass market. Music is everywhere and we sometimes wanted a few quiet moments but tinny rock is even piped into the lifts and comes on part way through the ride up or down. Each evening we were advised to have breakfast between 7-30-8:30 as the here was very busy. And during 1st week Feb 2026 a building site sprang up on the land opposite so the diggers and drills were competing with the music the whole week. Lacked the personal service and little touches we are used to. Towels were removed from room and not replaced in evening more than once. Having said that we had a room with a sea view and the sunshine we hoped for. Would not go back here but Tenerife is a good place for winter sun
Stayed 7 nights in Jan 2026

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff were friendly and good service. Bed was super comfy Got upgraded thanks to Ingrid aka Rouo Buffet was excellent food Entertainment could have been a bit more rock influenced But other than than would reccomend and would come back See you next week if we could xx
Stayed 2 nights in Feb 2026

10/10 Excellent

Jing

Stayed 4 nights in Feb 2026

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities
Great room, spotless and well-maintained/cleaned daily. Immaculate hotel, great staff and atmosphere. Fantastic breakfast. Lovely pools and surrounds with a personal service available to your lounger. Couldn't fault a thing
Stayed 7 nights in Jan 2026

10/10 Excellent

Mark

We had an Amplified Studio Suite with hot tub on the terrace in February. Huge room, exceptionally comfortable bed, walk in couples shower room, hydro bath, separate sitting area. Then the terrace; 2 deep filled mattress sun beds and a hot tub big enough to fit 3. The terrace we had faced in a southeasterly direction so we had the sun from sunrise until 2pm. We would grab breakfast and then utilise our private terrace until we lost the sun at 2pm. At which point we would then migrate to the Eden pool (adult only) with its swim up bar and a good mixture of Ibiza tunes, house, rock and even a live saxophone player one afternoon. Alternatively you can head to the largest Lagoon pool. This has a swim up bar, but it wasn’t open in our low season visit. It also has a “naturally” created beach facing the real cove out to sea. All inclusive gives you breakfast, lunch and dinner at Sessions buffet. This covers all tastes, grilled meats, fish, veggies, pasta, pizza, cold cuts, cheese, sushi, cured fish, amazing salads, fresh breads, oils, vinegars, deserts galore, and a ice cream machine. If you can’t find it here, you need to reconsider your dietary choices. Sports bar, fusion, and splash bar are all bookable restaurants (via app) and well worth a visit. Starter, main and desert included in each. 16th bar on the roof top is well worth a sunset drink and photo opp. Payable bar (20% discount for all inc). Drinks are excellent. Popular brands for most available.
Stayed 7 nights in Jan 2026

8/10 Good

Pavel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel má styl, skvělé relikvie z rockové historie (kytary, kostýmy...), perfektní pokoje a skvělý beach klub, jen na mě je ten hotel moc velký.
Stayed 2 nights in Feb 2026

6/10 Okay

Garry

Stayed 8 nights in Jan 2026

10/10 Excellent

Joel

Stayed 6 nights in Feb 2026

8/10 Good

Peter

Stayed 5 nights in Feb 2026

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel, the room was spacious and well appointed with great views and a very comfortable bed. Extremely helpful and friendly staff too. We will be back
Stayed 6 nights in Feb 2026

10/10 Excellent

Hayley Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and we had a free upgrade on arrival ,which was amazing !!!! Staff were all very friendly and polite .Very attentive too! The hotel itself is amazing ! There’s so much there you don’t need to leave it! All spotlessly clean and very well maintained ! Evening entertainment was excellent always live music at 830.The bands we saw were all excellent and really got the crowd involved
Stayed 7 nights in Jan 2026

10/10 Excellent

David

Stayed 3 nights in Feb 2026

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Norman Gerard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendliness, excellent variety of cuisine on a daily basis , spacious comfortable bed with quality linen . Great choice of pools and the entertainment was possibly the best we’ve experienced.
Stayed 7 nights in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel. All restaurants are great. Staff are all superb and it’s just a top place.
Stayed 9 nights in Jan 2026

8/10 Good

NATALIE

Liked: Cleanliness, amenities, property conditions & facilities
Big hotel, funky rooms could do with a little touching up in places Don’t expect to get merry from the cocktails ..AL ones and the signature ones on the 16th floor Very clean, staff work hard Breakfast is carnage unless you time it right Not everything all inclusive, food ok
Stayed 5 nights in Jan 2026

10/10 Excellent

ellis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay overall, and the reception staff were always extremely helpful and approachable. We had a crisis with my wife breaking her arm, which extended our stay 4 days, but the hotel did absolutely everything they could to help. This is the hotel you want to be at in a crisis! :) Special thanks to Myriam and her team Highlights - Buffet food is excellent with a wide variety of fresh food (meats, salads, cheese, desserts etc). Not quite sure where any negative reviews come from on this. It might get repetitive if you’re just looking for pizza and chips! - General vibe around the hotel is great, a there are plenty of places to spend your time. We particularly liked lagoon pool. - Grounds are immaculately kept and are beautiful. - Nice walkable paths around Playa Paraiso coast - The drinks are excellent on the all inclusive. The wines/cava are good and the cocktails (alcoholic and non-alc) are definitely a step up from a lot of 5 star hotels. - Rooms are kept spotless and are modern in line with Hard Rock theme. - great panoramic view from the 16th bar. Drinks could probably be slightly less expensive for the signature cocktails. - catered for wife’s coeliac (gluten) condition and walked through all available. Improvements - sometimes music is a bit loud around pools, so difficult to relax, though this seemed to relax a bit later in the week. - Loads of sunbeds close to each other, but it’s a big hotel, so expected.
Stayed 7 nights in Jan 2026

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very attentive and helpful. Plenty of sunloungers to go around (even tho people reserve beds from 6:30am) pools are lovely and clean. We just retuned and the pools were heated which was great. Wide range of food which was perfect for everyone. My only negative was music is played constantly from breakfast at 8am until 11pm. Not just in the hotel but around all the pools. No quiet zones to relax but this is hard rock so this was expected.
Stayed 7 nights in Jan 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
The room was lovely and spacious with amazing views
Stayed 7 nights in Jan 2026

10/10 Excellent

Sally Ann

Liked: Cleanliness, amenities, property conditions & facilities
Great atmosphere friendly staff and whole place spotless . Pools were great and rooftop sky bar out of this world 🙌🤩⭐️🎸
Stayed 7 nights in Jan 2026

8/10 Good

lisa

Stayed 7 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 7 nights in Jan 2026

8/10 Good

Helle

Stayed 7 nights in Jan 2026

10/10 Excellent

gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was excellent management were very helpful in establishing the root cause of a booking problem. Only criticism was the in house prices of the bar & poolside drinks and sessions restaurant in the evening €45 each excluding drinks was very expensive considering the quality and variety of the food served
Stayed 4 nights in Nov 2025