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The Palms by Eagles Airport City

3.5 star property
VIP Access

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Photo gallery for The Palms by Eagles Airport City

Outdoor pool
Property video
Reception
Front of property - evening/night
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Plot 19 & 20 Accra, Accra, Greater Accra Region, 3204
  • Place, Marina Mall
    ‪4 min walk‬
  • Place, El Wak Stadium
    ‪2 min drive‬
  • Place, W.E.B. DuBois Center
    ‪4 min drive‬
  • Airport, Accra Intl. Airport (ACC)
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Double Room, Non Smoking

Junior Double Room, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Double Room, 1 Queen Bed

Club Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Club Double Room, 1 Queen Bed

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Accra

Located in Airport Residential Area within a 5-minute walk of Marina Mall, The Palms by Eagles Airport City is within 2 miles (3 km) of El Wak Stadium. This 3.5-star hotel has 170 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Marina Mall - 4 min walk - 0.3 miles
  • El Wak Stadium - 2 min drive - 1.2 miles
  • Accra Mall - 3 min drive - 1.7 miles
  • W.E.B. DuBois Center - 4 min drive - 1.7 miles
  • U.S. Embassy - 5 min drive - 2.0 miles

Getting around

  • Kotoka Intl. Airport (ACC) - 2 min drive

Restaurants

  • ‪Beans N Cream - ‬10 min walk
  • ‪Mama Cuisine - ‬9 min walk
  • ‪Marriott Executive Lounge - ‬8 min walk
  • ‪Zara Restaurant, Best Western - ‬3 min drive
  • ‪KFC - ‬6 min walk

About this property

The Palms by Eagles Airport City

Guests of The Palms by Eagles Airport City enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities and local meal delivery service.
50-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer rainfall showers and slippers. Coffee makers, safes, and ironing boards are also available.
Recreational amenities at the hotel include an outdoor pool.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 7 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (98 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Palms City Holidayinn Accra
Palms Airport city Formerly HolidayInn Hotel
Palms Airport city Formerly HolidayInn Accra
Palms Airport city Formerly HolidayInn Hotel Accra

Frequently asked questions

What can I see within easy reach of The Palms by Eagles Airport City?

This hotel is situated in Airport Residential Area, just steps from Marina Mall. You'll also find Accra Mall and Oxford Street within a short drive.

How much does it cost to stay at The Palms by Eagles Airport City?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at The Palms by Eagles Airport City on May 21, 2026 start from $202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Palms by Eagles Airport City?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does The Palms by Eagles Airport City feature a casino on the premises?

No, The Palms by Eagles Airport City doesn't have a casino.

Will I find an indoor pool at The Palms by Eagles Airport City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Palms by Eagles Airport City?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an outdoor pool.

Are there hot tubs at The Palms by Eagles Airport City?

No, this hotel doesn't have a spa tub.

Does The Palms by Eagles Airport City have a restaurant that serves breakfast?

No, The Palms by Eagles Airport City doesn't have a restaurant that serves breakfast.

Will The Palms by Eagles Airport City allow pets to stay for free?

No, pets aren't allowed at The Palms by Eagles Airport City though service animals are welcome.

Are there connecting rooms at The Palms by Eagles Airport City?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Palms by Eagles Airport City?

The closest major airport to The Palms by Eagles Airport City is Kotoka Intl. Airport (ACC), which is within a mile.

Are there rooms with balconies that I can book at The Palms by Eagles Airport City?

No, there aren't any guestrooms with balconies at The Palms by Eagles Airport City.

The Palms by Eagles Airport City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 27 out of 51 reviews
Rating 8 - Good. 11 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 6 out of 51 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Dominic

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Unfortunately my bathroom was not spotless. Here were female long hair all over the bathroom floor. No iron and no menu in room.
Stayed 1 night in Jan 2026

10/10 Excellent

Prosper

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2025

4/10 Poor

Angela, Houston

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is rated as a 4-star property, but it is closer to a 2.5-star experience at best. The staff was very friendly and courteous; however, the facility and guest rooms are in serious need of renovation. Water from the shower leaked onto the bathroom floor, forcing us to use towels to manage the overflow. The room temperature was inconsistent, even though the thermostat settings never changed. The bedding was stained, and the mattress was in extremely poor condition, with visible tears and dark stains. Safety and security were also major concerns. There appeared to be no security presence, and anyone could walk onto the property and sit in the lounge area, making it difficult to distinguish hotel guests from non-guests. There were activities in the lobby that appeared questionable, which further contributed to feeling unsafe. Additionally, the room doors did not have chains or deadbolts, adding to the lack of security. Overall, the condition and safety of the property did not meet expectations for a 4-star hotel, and I did not feel secure during my stay.
Stayed 7 nights in Jan 2026

6/10 Okay

Renice

Stayed 6 nights in Jan 2026

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't use the laundry service. The staff was very professional, kind and caring. The air conditioning was too cold and I had to ask to turn it up to make the room less cold. They adjusted the a/c to a more comfortable level for me.
Stayed 3 nights in Jan 2026

10/10 Excellent

Loseni

Stayed 1 night in Jan 2026

6/10 Okay

Robin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean. The air conditioner worked well. The staff was courteous and andknowledgeable for
Room service jollof rice and chicken wings
TV didn't work consistently
Front desk
Stayed 1 night in Dec 2025

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience. The staff were super friendly and helpful, and the room was clean and comfy. The breakfast spread was great . The hotel's location is also great
Stayed 1 night in Dec 2025

6/10 Okay

Farida

I have stayed at this facility multiple times to the point I know most of the staff by their name. The only thing that makes me come back is the convenience to the hotel. But I have to say the service at this hotel is deteriorating by the days it’s incredible how everything is a mess. You always have to call for something. If it’s not toiletries missing, it’s the cleaning not showing up unless you call, it’s the laundry bags that aren’t in the rooms. And for a newly renovated hotel,the walls in some of the rooms are so filthy: it’s just so sad. And now let’s come to the kitchen. When you order food, plan for an average wait time of 90 minutes and that if you are lucky they bring everything you order. Staying at this hotel is a constant frustration. I have decided after my patience being tested over and over again, to never lodge at this facility ever again when am in Ghana.
Stayed 2 nights in Nov 2025

10/10 Excellent

gary

Stayed 1 night in Nov 2025

10/10 Excellent

Gurbax, DIAMOND BAR

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean
Stayed 2 nights in Nov 2025

2/10 Terrible

Youssif

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Its very dirty room bed full of dust
Stayed 2 nights in Nov 2025

2/10 Terrible

bilal

10/10 Excellent

Jasper

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. I enjoyed staying here.
Stayed 4 nights in Nov 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2025

6/10 Okay

alex

Liked: Cleanliness
Check was smooth, rooms clean, water flows out the bathroom floor due to leakage.
Stayed 1 night in Oct 2025

2/10 Terrible

Awab

Business traveler
Disliked: Staff & service, room comfort
My experience was disappointing overall. The reception team was not very helpful during my stay. I was initially placed in room 622 where the air conditioning wasn’t working. Despite several complaints, the issue wasn’t resolved until my final night when the maintenance team, who I truly appreciate, arranged a room change. Additionally, the fridge in my room was non-functional, with the power cord visibly cut off this also wasn’t changed until I went again to complain. There needs to be proper communication from the team especially when one makes a complaint and there’s no solution. My room did not have any hotel contact information or number card to call the hotel or even room service menu. If I needed assistance, I had to leave my room from sixth floor and go all the way downstairs, which was very inconvenient. There also seemed to be poor coordination around airport transfers. With multiple guests needing to leave at the same time, the situation was made worse when the driver couldn’t locate the bus keys, causing unnecessary delays. Please do better as the guest experience is a Big No for me.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ugochukwu

Stayed 4 nights in Sep 2025

8/10 Good

Kwabena

Stayed 1 night in Oct 2025

10/10 Excellent

Lyn, Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was also very helpful and accommodating. Short walk to lots, including airport.
Stayed 3 nights in Aug 2025

10/10 Excellent

PRINCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

PRINCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closely situated to the airport with. Staff are very courteous Good. Breakfast options.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Stayed 5 nights in Aug 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Adra

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay for a funeral.
Stayed 3 nights in Aug 2025