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Crystal Palm Hotel

4.5 star property
Suburban hotel with free breakfast and airport shuttle service

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Photo gallery for Crystal Palm Hotel

Staircase
Front of property - evening/night
Outdoor pool, pool umbrellas, sun loungers
Breakfast, lunch and dinner served
Lobby lounge

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Gym
  • Room service
  • Bar

Explore the area

View in a map
4 Street-Tesano, 14th South Loop-Tesano, Accra
  • Place, Wheel Story House
    ‪5 min drive‬
  • Place, Achimota Mall
    ‪6 min drive‬
  • Place, Achimota Golf Club
    ‪7 min drive‬
  • Airport, Accra (ACC-Kotoka Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Down comforters, minibar, in-room safe, desk

Executive Suite

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Down comforters, minibar, in-room safe, desk

Executive Double Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Down comforters, minibar, in-room safe, desk

Double or Twin Room

  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Down comforters, minibar, in-room safe, desk

Standard Single Room

  • 323 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Accra

Located in Tesano, Crystal Palm Hotel is within a few miles (5 km) of sights such as Wheel Story House and Achimota Mall. This 70-room, 4.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Wheel Story House - 5 min drive - 2.3 miles
  • Achimota Mall - 6 min drive - 2.9 miles
  • Achimota Golf Club - 7 min drive - 2.9 miles
  • Achimota Forest - 9 min drive - 3.5 miles
  • University of Ghana - 9 min drive - 4.5 miles

Getting around

  • Kotoka Intl. Airport (ACC) - 10 min drive

Restaurants

  • ‪Rythymz Pub & Grill - ‬5 min walk
  • ‪Pomaah Foods - ‬6 min drive
  • ‪Marwako Fast Food - ‬4 min drive
  • ‪Oblix restaurant - ‬3 min drive
  • ‪Zoozoo Restaurant - ‬12 min walk

About this property

Crystal Palm Hotel

Suburban hotel with free breakfast and airport shuttle service
Crystal Palm Hotel features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 21-inch plasma TVs with satellite channels. Beds sport down comforters and bathrooms offer deep soaking tubs and free toiletries. Refrigerators, minibars, and coffee makers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Crystal Palm Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Crystal Palm Accra
Crystal Palm Hotel
Crystal Palm Hotel Accra
Crystal Palm Hotel Hotel
Crystal Palm Hotel Accra
Crystal Palm Hotel Hotel Accra

Frequently asked questions

Are free cancellation options available at Crystal Palm Hotel?

Crystal Palm Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do around Crystal Palm Hotel?

This hotel is situated in Tesano, close to Accra Mall, Achimota Mall, and Makola Market. You'll also find Achimota Forest and National Theatre of Ghana within a short drive.

Is there parking available at Crystal Palm Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Crystal Palm Hotel feature a casino at the property?

No, Crystal Palm Hotel doesn't have a casino.

Is there an indoor pool at Crystal Palm Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Crystal Palm Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Crystal Palm Hotel?

No, this hotel doesn't have a spa tub.

Does Crystal Palm Hotel have a restaurant that serves breakfast?

Yes, Crystal Palm Hotel serves free continental breakfast at Crystal Palm Restaurant each morning.

Does Crystal Palm Hotel allow pets to stay free of charge?

No, pets aren't allowed at Crystal Palm Hotel though service animals are welcome.

Are there connecting rooms at Crystal Palm Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Crystal Palm Hotel?

The closest major airport to Crystal Palm Hotel is Kotoka Intl. Airport (ACC), which is 6.3 mi away (10 minutes by car).

Can I book a room with a balcony at Crystal Palm Hotel?

No, there aren't any guestrooms with balconies at Crystal Palm Hotel.

Crystal Palm Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 15 out of 33 reviews
Rating 4 - Poor. 6 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jimmy, Los Angeles California

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel

The hotel staff was very good. The room is small I& bed was small. Not close to any malls or stores
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

6/10 Okay

Verified traveler

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ben, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nonplussed

I would only recommend this hotel if you have a car and are in and out of the hotel and not at all looking to stay longer than a few hours. Otherwise, pay the extra money and choose something a little better !

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for !

Nothing at all special. The area is so quiet at night with nothing around there at all. Fortunately taxis do stop by to rescue you if needed.

8/10 Good

norma, hedgesville,wv

Liked: Cleanliness, staff & service, room comfort

Ok hotel

The dining room hostess was very sweet and kind. Very nice person. Bathtub wad in a little downhill so when I took a showerthe water ran out of the tub. It was a very nice place to stay. I will stay there again.

6/10 Okay

ibka, accra

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Greater Accra hotel

Unless willing to pay a premium price in Ghana for a hotel room, expectations should be realistic. This hotel (note there are two locations about a block apart; I was in #2) was quite good in comparison to most comparable hotels in other parts of Ghana. I was happy to return to this hotel at the end of my tour of the country. By developing country standards, it was clean, regularly had hot water, the air conditioner worked well, and the staff were generally accommodating. The internet connection was good, though, understandably, at times the server was slow to load pages. The hotel is located in Tesano, a sort of suburb of Accra, which is close to the airport (20 minutes in light traffic; 45-60 during rush hour). The area is sparse as far as things to do, but has some shops to meet basic food and drink needs. It's a fairly quiet section of the city, set in a mostly residential area. If going to Ghana, note that getting an MTN SIM card will allow you to receive incoming calls from the US (and possibly Western Europe?) for free.

6/10 Okay

N Nathan, London

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
In Accra hotel prices are expensive probably due to a lack of available rooms. This hotel is quite clean but there were a lot of shortcomings- eg leak from the bath, shower curtain wraps around the person who is taking a shower, safe not working, light not working etc.

6/10 Okay

Winemaker

Liked: Cleanliness, room comfort

Least expensive pool in Accra

Nice staff. The pool is old but swimmable. There is a pool bar with a limited drink menu, but in Ghana you mainly drink beer. Only the Executive rooms have balconies not all rooms as advertised, but that's okay if the power goes off. The emergency generator storms the balconies. Our bathroom was clean, but had a smell of sewer gas, but an open window took care of it. Rooms are large and comfy. Not a bad budget hotel. The local market around the corner sells bottled water cheap.

6/10 Okay

American senior, USA (West Coast)

Liked: Staff & service
Disliked: Property conditions & facilities

A single man's thoughts

Very helpful staff. Had to change rooms due to lack of shower curtain in Room 303, however. Insufficient hot water for full shower. Would be nice if pool had a shallower end connected to the deeper waters. Didn't find any real interesting activity within walking distance of hotel.

10/10 Excellent

Denies

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Bryon, Nevada

Disliked: Staff & service

Don't stay here

Terrible food and food service. The staff does not understand how to take instruction and the food is all the same.

8/10 Good

Eric, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very good service, quiet, confortable, safe. I recommend it. Very functional and reasonably priced.

6/10 Okay

Abiodefi

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

John, Cornwall England

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Daniel, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was benerally OK

I didnt give the maximum of 5 because there were two problems: 1. The phone number indicated in the reservation confirmation was wrong! I couldn't inform the hotel on the arrival that the aircraft came earlier. Nobody from the hotel was there. I had to pay the taxi for the hotel. 2. Internet access in the hotel was not always perfect. Sometimes I had to insist to have the connection.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystal Palm Hotel

Nice and Cozy. Staff are warm and courteous. location is not exactly central but pretty serene and relaxing

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrendous

not my cup of tea!

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Wifi ( internet) in camera inesistente. Acqua calda camera: per fortuna che siamo in Africa è le temperature permettono la doccia anche fredda. Pulizia della camera ottima. Colazione ; adatta per chi cura la dieta dimagrante.
Stayed 5 nights in Nov 2017

8/10 Good

Jahn Petter, Tromsø

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellent for work.

This hotel is in Tessano north of Accra centre. It is a very quiet area. It takes about 20 min downtown with a taxi. The price is reasonable, internet is working and the staff is friendly. The area is exellent for a morning stroll, there is a local market 10 -15 min walk from the hotel. A good place to stay for work. There are local shops nearby selling water and snacks.

4/10 Poor

Mikael Brink, Sverige

Liked: Cleanliness

OK vistelse avsides i Accra

Ok om man har business i närheten. Inget gym, svajig el, svajigt internet, poolen var nog inte rengjord på månader. Ok bar och service men inget märkvärdigt. Hård säng, dåligt tryck iduschen. Funkade för min vistelse men tyvärr inte värt priset i min mening.

6/10 Okay

Verified traveler

Liked: Cleanliness

für Kurzaufenthalte geeignet

Bin zum zweitenmal für eine Nacht in diesem Hotel gewesen. Die Ankunftszeit der Flüge aus Europa liegt immer in den Abendstunden, dadurch ist eine Weiterfahrt nach Kumasi (Wohnort meiner Tochter) erst am nächsten Tag möglich. Das Hotel ist sauber, hat einen abgeschlossenen Hof (wichtig) mit Parkplätzen und bietet ein ordentliches Frühstück. Leider war der Pool - wegen Wassermangels - dieses Mal nicht befüllt.

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