Hotel Ashly

2.5 star property

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Photo gallery for Hotel Ashly

Outdoor pool
A coastal resort with beachfront villas, a swimming pool, and a view of the ocean.
Standard Double Room, 2 Double Beds | Bed sheets
Front of property
Villa, 2 Bedrooms, Garden View | Garden view

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
boulevard de las naciones k.m. 12.5, Acapulco, GRO, 39906
  • Place, Boulevard de las Naciones
    ‪1 min walk‬
  • Place, La Isla Shopping Village
    ‪6 min drive‬
  • Place, Forum de Mundo Imperial
    ‪10 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪19 min drive‬

Room options

Standard Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Triple Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

Suite

  • 506 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds

Suite

  • 645 sq ft
  • Sleeps 6

Suite with Garden View

  • Garden view
  • 699 sq ft
  • Sleeps 6

Villa, 2 Bedrooms, Courtyard View

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

Villa, 2 Bedrooms, Garden View

  • Garden view
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Triple Room Standard

  • 226 sq ft
  • Sleeps 6

About the neighborhood

Acapulco

Located in Playa Diamante, Hotel Ashly is within a few miles (5 km) of popular sights such as Playa Revolcadero and Arena GNP Seguros. This 45-room hotel welcomes guests with conveniences like an outdoor pool, free self parking, and express check-in.

What's nearby

  • Boulevard de las Naciones - 1 min walk - 0.0 miles
  • Plaza Isla Diamante - 5 min drive - 1.2 miles
  • La Isla Shopping Village - 6 min drive - 1.4 miles
  • Forum de Mundo Imperial - 10 min drive - 1.7 miles
  • Papagayo Beach - 33 min drive - 23.9 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 4 min drive

Restaurants

  • ‪Los Tarascos - ‬5 min walk
  • ‪La Finca - ‬8 min walk
  • ‪Paititi del Mar - ‬12 min walk
  • ‪Los Tarascos - ‬9 min walk
  • ‪La Casa De Los Abuelos Diamante - ‬9 min walk

About this property

Hotel Ashly

Guests staying at Hotel Ashly enjoy an outdoor pool, express check-in, and express check-out. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. This smoke-free hotel also has a garden.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The listed breakage deposit applies to Villa bookings only.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MXN 300 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Ashly Acapulco
Ashly Acapulco
Hotel Ashly Hotel
Hotel Ashly Acapulco
Hotel Ashly Hotel Acapulco

Frequently asked questions

Are free cancellation options available at Hotel Ashly?

Hotel Ashly provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Ashly?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Ashly on Jul 13, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Ashly?

This hotel is situated in Playa Diamante within a short 19-minute walk of La Isla Shopping Village and also 19 minutes on foot from Plaza Isla Diamante. You'll also find Arena GNP Seguros and Forum de Mundo Imperial within a short drive.

Will I be able to park at Hotel Ashly?

Yes, self parking is offered for free at the hotel.

Does Hotel Ashly have a casino on the premises?

No, Hotel Ashly doesn't have a casino.

Will I find an indoor pool at Hotel Ashly?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Ashly a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a garden view and a kitchen.

Are there hot tubs at Hotel Ashly?

No, there isn't a spa tub at this hotel.

Does Hotel Ashly have a restaurant that serves breakfast?

No, Hotel Ashly doesn't have a restaurant that serves breakfast.

Will Hotel Ashly allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Ashly.

Are there connecting rooms at Hotel Ashly?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Ashly?

The closest major airport to Hotel Ashly is General Juan N. Alvarez Intl. Airport (ACA), which is 2.6 mi away (4 minutes by car).

Can I book a room with a balcony at Hotel Ashly?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy garden and courtyard views.

Hotel Ashly Reviews

Reviews

6.8
Rating 10 - Excellent. 57 out of 205 reviews
Rating 8 - Good. 56 out of 205 reviews
Rating 6 - Okay. 35 out of 205 reviews
Rating 4 - Poor. 22 out of 205 reviews
Rating 2 - Terrible. 35 out of 205 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verónica Arely

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marisol

Liked: Cleanliness
Excelente
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and place was quiet
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Zuleika

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2026
Verified

8/10 Good

roberto

Liked: Cleanliness, amenities
Room was clean and the hotel is very nice, pool was very beautiful. The only bad thing about this hotel is that the property next door has roosters and dogs. If your a light sleeper like I am I would not recommend but other than that it’s a great hotel for the price
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Mayer

Disliked: Cleanliness, staff & service, property conditions & facilities
No towels, bugs in bed, customer service was mediocre
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Keziah

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived almost eight hours too early, but the owner let me check in a few hours before 3pm. Thank you so much!
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Anelys

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very rude and looked very unhappy. Any questions or request were denied
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Linda

Basic but suited our needs

I choose this because I had a 6 am flight It is very basic, but it was clean, bed comfort fine but our ac unit and the light in the hall way made for a poor night sleep. I as a traveler should have said something to the supervisor on board. But had to rush to the airport. It’s fine for $38 bucks!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Arcadio

Disliked: Amenities
Buena
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, amenities, property conditions & facilities
Me agarrado mucho la estancia por la alberca que está cerca y limpia, la limpieza de las habitaciones muy buena
Muy bueno el hotel, muy recomendable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Verónica Arely

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Marco Antonio

Disliked: Amenities, property conditions & facilities
habitación descuidada, cama incómoda poco papel higiénico
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

José Antonio

Liked: Cleanliness
Falta de mantenimiento
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

María. Del carmen

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien La atención excelente
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Silvia Erika

Liked: Cleanliness, amenities, property conditions & facilities
Limpio y muy amables
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

LUIS ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cobraron la habitación de nuevo a pesar que ya la había pagado con ustedes, no tenía toallas ni agua caliente
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Ana Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones estan en mal estado, el colchon de una de las camas estaba hundido, no te dejan toallas tienes que pedirlas cada día en la recepción, el agua se salía de la regadera e inhundaba la habitación, cuando fui a recepción a avisar dijeron que ya no había personal de mantenimiento y me dieron unos tapetes para que yo limpiara, al día siguiente pusieron una cortina de baño pero el problema siguió y solo me siguieron dando tapetes para limpiar. La mezcladora del lavabo no tenia boquilla entonces el agua salia hacia los lados y mojaba todo, también lo reporte pero nunca fueron a arreglarlo. La alberca esta bien, es pequeña pero limpia. Le falta mucho mantenimiento a las habitaciones, que lastima porque cobran muy caro. No volveré a hospedarme aquí.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service
Si
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Laura Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación sucia, no hay toallas, el personas poco amable, solo el joven del turno nocturno amable. No tiene estacionamiento es la calle. Pésimo servicio.
Esa es la puerta del baño
Son animalitos en la pared
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Yesica Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
las fotos no le hacen justicia
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities
La cocina estaba sucia El control de la tele no sirve Un pésimo servicio en recepción Tardaron mucho tiempo en darme la habitación
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jose angel

Liked: Cleanliness, amenities, property conditions & facilities
La abitacion bien, solo si pusieran donde poner tu ropa, por que la tuve que dejar en la mochila y es un poco incomodo, personal amable
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Francisco

En general bien
Stayed 1 night in Jun 2025