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Aparthotel

Gran Palma

Property class: 2.5

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Photo gallery for Gran Palma

A swimming pool with a clear blue water feature, surrounded by lounge chairs and umbrellas, set against a backdrop of palm trees and a clear sky.
The entrance to Gran Palma with a pathway leading to the building, surrounded by lush greenery.
A pathway with a wooden pergola overhead, surrounded by lush tropical plants and a clear view of a car in the distance.
A modern building with multiple balconies overlooking a swimming pool area.
A modern kitchen with a central island, a ceiling fan, and a dining area with a sofa and cushions.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry

Explore the area

View in a map
251 Charrita, Acapulco, Gro., 39897
  • Place, Boulevard de las Naciones
    ‪7 min walk‬
  • Place, La Isla Shopping Village
    ‪15 min walk‬
  • Place, Forum de Mundo Imperial
    ‪7 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Non Smoking, Air conditioning

A hotel room with two beds, a ceiling fan, a TV, and a window with curtains.

Deluxe Double or Twin Room, Non Smoking, Air conditioning

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Suite, Non Smoking, Pool View

A room with two beds, a wooden headboard, a nightstand with a lamp, and a wall-mounted air conditioner.

Comfort Suite, Non Smoking, Pool View

  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, Balcony, Pool View

A bedroom with a bed, a nightstand, a chair, and a window with curtains.

Suite, Balcony, Pool View

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, Balcony, Pool View

A modern hotel with a rooftop pool, glass railings, and a view of the surrounding area.

Apartment, Balcony, Pool View

  • 592 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Suite, Pool View

A modern building entrance with a glass door, a small outdoor seating area with a table and chairs, and a potted plant.

Executive Suite, Pool View

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Villa, Balcony, Pool View

A modern building with multiple balconies overlooking a swimming pool area.

Deluxe Villa, Balcony, Pool View

  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Double Room

A living room with a glass-top dining table, wicker furniture, a flat-screen TV, and a ceiling fan.

Comfort Double Room

  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Large Twin Bed and 1 Double Bed OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Business Suite

A hotel room with two beds, a ceiling fan, a painting on the wall, and a small bedside table.

Business Suite

  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed and 1 Double Bed
  • Free WiFi

About the neighborhood

Acapulco

Located in Playa Diamante, Gran Palma is a leisurely stroll from sights such as Boulevard de las Naciones and La Isla Shopping Village. This 23-room aparthotel has an outdoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in AcapulcoOpens in a new window

What's nearby

  • Boulevard de las Naciones - 7 min walk - 0.4 miles
  • La Isla Shopping Village - 15 min walk - 0.8 miles
  • Plaza Isla Diamante - 15 min walk - 0.8 miles
  • Forum de Mundo Imperial - 7 min drive - 1.0 mile
  • Papagayo Beach - 38 min drive - 25.1 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 4 min drive

Restaurants

  • ‪Los Tarascos - ‬16 min walk
  • ‪Carnivore - ‬3 min drive
  • ‪Mizumi - ‬3 min drive
  • ‪La Finca - ‬13 min walk
  • ‪La Casa De Los Abuelos Diamante - ‬4 min drive

About this property

Gran Palma

Guests of Gran Palma have access to an outdoor pool, a children's pool, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff that can help with tours/tickets and luggage storage. Additional amenities include a hot tub, a terrace, and laundry facilities.
Guests can expect to find free WiFi. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and Swedish massages.

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Property amenities

Pool/Spa

  • Hot stone massages
  • Hot tub
  • Outdoor pool
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Children's pool
  • Crib: MXN 300 per day

Dining

  • Daily local cuisine breakfast available 8:30 AM to 1:00 PM for a fee: MXN 150 to 250 for adults and MXN 100 to 180 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas

Outdoor areas

  • Charcoal grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Pets

  • Pet friendly
  • Fee: MXN 350 per pet per night
  • Service animals exempt from fees
  • Deposit: MXN 600 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 23 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights and return the keys

Access methods

Front desk (limited hours), lockbox

Pets

  • This property welcomes pets for MXN 350 per pet (varies based on length of stay), plus a deposit of MXN 600 per stay
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for MXN 300.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A damage deposit of MXN 600 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 180 for children
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 350 per day
  • Crib (infant bed) fee: MXN 300.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to do around Gran Palma?

This aparthotel is situated in Playa Diamante within a short 18-minute walk of Forum de Mundo Imperial and also 13 minutes on foot from La Isla Shopping Village. You'll also find Boulevard de las Naciones and Plaza Isla Diamante less than a mile away.

Will I be able to park at Gran Palma?

Yes, self parking is offered for free at the aparthotel.

Is there a spa at Gran Palma?

Spa services at the aparthotel include hot stone massages.

Does Gran Palma have a casino?

No, Gran Palma doesn't have a casino.

Will I find an indoor pool at Gran Palma?

No, this aparthotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about Gran Palma?

Couples staying at this aparthotel will appreciate amenities like an outdoor pool plus some apartments include a pool view and a kitchen.

Are there hot tubs at Gran Palma?

No, this aparthotel doesn't have a spa tub.

Does Gran Palma feature a restaurant that includes a breakfast menu?

Gran Palma offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Will Gran Palma allow pets to stay for free?

Although they can't stay for free, pets are welcome at Gran Palma for a fee of MXN 350 per pet, per night. A deposit of MXN 600 per stay is collected.

Are there connecting rooms at Gran Palma?

No, there aren't connecting guestrooms at this aparthotel.

Where is the closest airport to Gran Palma?

The closest major airport to Gran Palma is General Juan N. Alvarez Intl. Airport (ACA), which is 2.3 mi away (4 minutes by car).

Can I book a room with a balcony at Gran Palma?

No, there aren't any apartments with balconies at Gran Palma.

Does Gran Palma have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Gran Palma.

Gran Palma Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

6.8/10

Cleanliness

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Víctor Manuel

Liked: Cleanliness, check-in, communication, listing accuracy
Todo excelente y la atención también, excelente comida y la alberca genial
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

noe

Disliked: Check-in, communication, listing accuracy
El agua de la regadera salió negra, no hay canales de televisión, la chapa de la entrada principal no es segura, el aire no enfría y para llegar a la propiedad es muy complicado, llegué de noche y se me hizo inseguro.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

eduardo

Liked: Amenities, communication
Disliked: Cleanliness
La habitación sin mantenimiento, las paredes y muebles tenían muchas manchas de suciedad tanto en dormitorio, y baños, y es algo facil, solo limpieza, el condominio. el condominio bien ubicado, con bonitas amenidades y facil acceso
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Stayed 2 nights in Apr 2026

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