Helnan Phønix Hotel

4.0 star property
Hotel with a fitness center, steps from Aalborg Historical Museum
VIP Access

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Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Family Quadruple Room | 1 bedroom, hypo-allergenic bedding, desk, free WiFi
Front of property
Daily buffet breakfast (DKK 150 per person)
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Parking available
  • Free WiFi

Explore the area

Map
Vesterbro 77, Aalborg, DK-9000
  • Jomfru Ane Gade
    ‪4 min walk‬
  • House of Music
    ‪11 min walk‬
  • Aalborg Zoo
    ‪19 min walk‬
  • Aalborg (AAL)
    ‪7 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members

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Room options

Double Room, 1 King Bed

  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

Quadruple Room

  • 204 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Quadruple Room

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

Double Room, 2 Twin Beds

  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

Triple Room

  • 204 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Aalborg

Located in Aalborg Centrum, Helnan Phønix Hotel is adjacent to Aalborg Historical Museum and within a 5-minute walk of other popular sights like Budolfi Cathedral. This 224-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and coffee/tea in a common area.

What's nearby

  • Jomfru Ane Gade - 4 min walk - 0.3 miles
  • Aalborg Harbour - 6 min walk - 0.3 miles
  • Aalborg Congress and Culture Center - 8 min walk - 0.5 miles
  • House of Music - 11 min walk - 0.6 miles
  • Aalborg Zoo - 19 min walk - 1.0 mile

Getting around

  • Aalborg Station - 9 min walk
  • Aalborg (AAL) - 13 min drive

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Hotel with a fitness center, steps from Aalborg Historical Museum
Helnan Phønix Hotel features a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for DKK 100 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include conference space, coffee/tea in a common area, and a terrace.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include hair dryers, phones, and desks. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

Danish, English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for DKK 300.0 per day
  • Cribs/infant beds are available for DKK 100.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately DKK 150 for adults and DKK 150 for children
  • Uncovered self parking fee: DKK 100 per day
  • Crib (infant bed) fee: DKK 100.0 per day
  • Rollaway bed fee: DKK 300.0 per day
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Are free cancellation options available at Helnan Phønix Hotel?

Helnan Phønix Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see around Helnan Phønix Hotel?

This hotel is situated in Aalborg Centrum, just steps from Aalborg Monastery and Budolfi Cathedral, and within a short walk of Gammeltorv. You'll also find Jomfru Ane Gade and Jens Bangs Stenhus less than a mile away.

Is there parking available at Helnan Phønix Hotel?

Yes, uncovered parking is offered for DKK 100 per day.

Does Helnan Phønix Hotel include a casino at the property?

No, Helnan Phønix Hotel doesn't have a casino.

Will I find an indoor pool at Helnan Phønix Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Helnan Phønix Hotel?

Amenities at this hotel that appeal to couples include a terrace and a 24-hour front desk.

Are there hot tubs at Helnan Phønix Hotel?

No, there isn't a spa tub at this hotel.

Does Helnan Phønix Hotel feature a restaurant that includes a breakfast menu?

Helnan Phønix Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Helnan Phønix Hotel allow pets to stay for free?

No, pets aren't allowed at Helnan Phønix Hotel though service animals are welcome.

Are there connecting rooms at Helnan Phønix Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Helnan Phønix Hotel?

The closest major airport to Helnan Phønix Hotel is Aalborg (AAL), which is 3.8 mi away (13 minutes by car).

Are there rooms with balconies at Helnan Phønix Hotel?

No, there aren't any guestrooms with balconies at Helnan Phønix Hotel.

Helnan Phønix Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 741 out of 1779 reviews
Rating 8 - Good. 724 out of 1779 reviews
Rating 6 - Okay. 221 out of 1779 reviews
Rating 4 - Poor. 63 out of 1779 reviews
Rating 2 - Terrible. 30 out of 1779 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andreas

Stayed 1 night in Mar 2025

10/10 Excellent

Stig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kasper Roland

Stayed 1 night in Mar 2025

10/10 Excellent

Jesper

Stayed 1 night in Mar 2025

10/10 Excellent

Marck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jytte Nissen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anni

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt centralt sted, god morgenmad. Venligt personale
Stayed 1 night in Feb 2025

10/10 Excellent

Tim Nødskov

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Yesenia

Stayed 4 nights in Feb 2025

8/10 Good

Preben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Dorthe

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jesper Adelholm

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Jonas

Disliked: Property conditions & facilities

Skufffende

Værelset var slidt, virkede ikke helt rent på badeværelset, der var fest på hotellet som var ekstremt højt og lyden kom direkte gennem vinduet selvom det var lukket.
Stayed 1 night in Jan 2025

10/10 Excellent

Wilhelm

Stayed 3 nights in Jan 2025

8/10 Good

Mark

Stayed 1 night in Jan 2025

6/10 Okay

Morten

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Christian K.

Stayed 1 night in Jan 2025

8/10 Good

Rene

Business traveler
Liked: Staff & service, property conditions & facilities
Morgen maden er ikke så god som det var før, mangler de rigtige bager rundstykker.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025