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Hotel Phønix

4.0 star property

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Photo gallery for Hotel Phønix

Lobby sitting area
Junior Room, 1 Double Bed | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Restaurant
Fitness facility
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Vesterbro 77, Aalborg, DK-9000
  • Place, Budolfi Cathedral
    ‪3 min walk‬
  • Place, Jomfru Ane Gade
    ‪4 min walk‬
  • Place, Jens Bangs Stenhus
    ‪4 min walk‬
  • Airport, Aalborg (AAL)
    ‪10 min drive‬

Room options

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

8.6 out of 10
Excellent
(27 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Family Quadruple Room

7.8 out of 10
Good
(51 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Junior Room, 1 Double Bed

Junior Room, 1 Double Bed | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Junior Room, 1 Double Bed

8.4 out of 10
Very good
(13 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

8.2 out of 10
Very good
(23 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 2 Twin Beds

8.4 out of 10
Very good
(53 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, 1 Twin Bed

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Single Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Aalborg

Located in Aalborg Centrum, Hotel Phønix is adjacent to Aalborg Historical Museum and within a 5-minute walk of other popular sights like Budolfi Cathedral. This 224-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a terrace.

What's nearby

  • Budolfi Cathedral - 3 min walk - 0.2 miles
  • Jomfru Ane Gade - 4 min walk - 0.3 miles
  • Jens Bangs Stenhus - 4 min walk - 0.3 miles
  • Utzon Center - 10 min walk - 0.6 miles
  • House of Music - 13 min walk - 0.7 miles

Getting around

  • Aalborg Station - 10 min walk
  • Aalborg (AAL) - 14 min drive

Restaurants

  • ‪Café Friends - ‬2 min walk
  • ‪Azzurra - ‬2 min walk
  • ‪D'Wine Bar - ‬1 min walk
  • ‪Susan Himmelblå - ‬1 min walk
  • ‪La Bontá - ‬2 min walk

About this property

Hotel Phønix

Hotel Phønix features a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for DKK 100 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include conference space, a terrace, and a banquet hall.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include hair dryers, phones, and desks. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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  • Free WiFi
  • Gym
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The price is $137
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite self parking

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for DKK 300.0 per day
  • Cribs/infant beds are available for DKK 200.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: DKK 100 per day
  • Crib (infant bed) fee: DKK 200.0 per night
  • Rollaway bed fee: DKK 300.0 per day
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Are free cancellation options available at Hotel Phønix?

Hotel Phønix offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see around Hotel Phønix?

This hotel is situated in Aalborg Centrum, just steps from Gammeltorv and Gaasepigen, and within a short walk of Jomfru Ane Gade. You'll also find Jens Bangs Stenhus and Aalborg Congress and Culture Center less than a mile away.

Will I be able to park at Hotel Phønix?

Yes, uncovered parking is offered for DKK 100 per day. Bicycle parking is also available for guests.

Does Hotel Phønix include a casino at the property?

No, Hotel Phønix doesn't have a casino.

Will I find an indoor pool at Hotel Phønix?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Phønix?

Couples will appreciate amenities like a 24-hour front desk, a terrace, and a gym at this hotel.

Does Hotel Phønix have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Phønix feature a restaurant that includes a breakfast menu?

No, Hotel Phønix doesn't have a restaurant that serves breakfast.

Will Hotel Phønix allow pets to stay for free?

No, pets aren't allowed at Hotel Phønix though service animals are welcome.

Does Hotel Phønix have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Phønix?

The closest major airport to Hotel Phønix is Aalborg (AAL), which is 3.8 mi away (14 minutes by car).

Can I book a room with a balcony at Hotel Phønix?

No, there aren't any guestrooms at Hotel Phønix that offer a balcony.

Hotel Phønix Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 715 out of 1919 reviews
Rating 8 - Good. 766 out of 1919 reviews
Rating 6 - Okay. 300 out of 1919 reviews
Rating 4 - Poor. 95 out of 1919 reviews
Rating 2 - Terrible. 43 out of 1919 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Fine. Not spectacular Lobby nicer than the room
Stayed 1 night in Jun 2026
Verified

8/10 Good

Gitte

Liked: Cleanliness, staff & service
Nice staff and location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities
Cheap, clean and nice staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
Nice staff and overall nice place for a quick layover.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anne-Mette

Liked: Cleanliness, staff & service, amenities
Great room, nice staff and and the hotel is very well located.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Finn

Liked: Cleanliness, staff & service, amenities
Would be nice if there was some sausages at the breakfast
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

gary

Liked: Staff & service
Basic hotel good location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anne-Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast, good variety. Ok parking. Very nice staff! ☀️
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Had parking right behind us and good breakfast! Good location .
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, amenities
The hotel is good for one night stay but the elevator is quite old and doesnt look too strong so I didn’t use it. The beds are quite small as well, but the hotel in general and the room were clean and quite
Stayed 1 night in Feb 2026
Verified

8/10 Good

Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bed and improved quality of breakfast buffet
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Kjetil

Disliked: Staff & service, amenities
Dont know.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Henrik

Liked: Cleanliness, staff & service, amenities
👍
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my friends like the breakfast. Nice and comfy room
Stayed 2 nights in Nov 2025
Verified

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel

Fine hotel in the center of Aalborg, recommended.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to check in and check out. Really nice room with comfy bed. Deliciouos breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Lars

Liked: Staff & service
Decent 3 star property
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Big room for the three of us. Good breakfast!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vibeke B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Place

Thats a very nice place and a nice receptionist interested in the custumer. Breakfast very good Close to everything in the City
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Jens

Liked: Staff & service, amenities
Great location, friendly staff. The hotel is a bit dated and we had an issue with the sink.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Birgitte

Liked: Cleanliness, staff & service, amenities
What used to be an elegant old hotel, has been completely gutted of practically all original charm and beauty. It is now an entirely non-descript chain hotel. Location is good and breakfast buffet okay, but don’t expect anything but a non-descript chain hotel.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Åse

Liked: Cleanliness
Ok
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Christian

Liked: Property conditions & facilities
A room towards the Main Street was quite noisy at night.
Stayed 4 nights in Nov 2025