Orbitz Blog

Articles for November, 2008

Delta, US Airways restore frequent flier benefits

Friday, November 28th, 2008

Business travel By Joe Brancatelli

MILEAGE METER

Delta and US Airways Bow to Their Most Frequent Fliers: Faced with an unprecedented blowback from its elite SkyMiles customers, Delta Air Lines has changed the rules on its new Coach Choice program, which charges $5-25 for a seat assignment in supposedly preferred coach seats. Elite SkyMiles members will once again be able to select any coach seat at the time of booking without charge. Delta will continue to charge travelers without status, however. Meanwhile, US Airways has restored bonus miles for its elite fliers after months of criticism from its best customers. Effective immediately, silver members will receive a 25 percent bonus per flight; gold members receive a 50 percent bonus; platinum fliers receive a 75 percent bonus; and Chairman’s Preferred members receive 100 percent bonuses. Elites will also receive the bonuses retroactively for any flight taken after August 6, when US Airways first eliminated them. At the same time, US Airways announced that it is restoring the 500-mile minimum per flight for all Dividend Miles customers. … United Airlines has a new partner for Mileage Plus: Jet Airways of India. Effective December 15, Mileage Plus members can earn and burn on the respected private Indian airline, except for its soon-to-be-discontinued flight from San Francisco to Shanghai.

INTERNATIONAL ITINERARY

Suddenly, Everyone Wants to Fly to Geneva: The French-speaking crowd that dominates Geneva has always resented that Switzerland‘s main hub is in German-speaking Zurich. They hated it when now-defunct Swissair ended most of its international service at Geneva in the mid-1990s. And they even supported a Geneva-based carrier called Swiss World Airways, which lasted less than 90 days in 1998. So it’s notable that both Air Canada and United Airlines this week said they would launch new service into Geneva. United said it would launch flights from its Washington/Dulles hub on April 19 with a Boeing 767 configured with first class, United’s new business class and coach. And Air Canada says it will launch a Toronto-Montreal-Geneva route on June 2 using a Boeing 767. United has also announced that it will revive its Denver-London/Heathrow route on a seasonal basis between March and October. The airline launched Denver-London service earlier this year and killed it six months later. Travelers to India take note: Jet Airways is dropping its Brussels-Bangalore nonstop on January 12.

COCONUT WIRELESS

Oh, Those Wacky Hawaiian Skies: It’s never boring on the Hawaii inter-island routes. After Aloha Airlines folded earlier this year before the courts could consider its lawsuit against mainland interloper go! and Hawaiian Airlines won a big settlement from go!, things settled down a bit. Fares jumped up and it looked as if Hawaiian and go! would dominate the primary routes. But Mokulele Airlines launched 70-seat regional jet flights on a major inter-island route late last month and has announced its intention to go head-to-head with Hawaiian and go!. The flights will be operated for Mokulele by Republic Airlines, a well-known mainland commuter carrier. What’s odd there? Mokulele has been operating as the commuter partner of go!, which is owned by Mesa, itself a large mainland commuter carrier. Naturally, Mokulele and Mesa are now suing each other, alleging everything from non-payment of bills to anti-competitive activity.

Related Orbitz resources


Joe Brancatelli is editor and publisher of JoeSentMe.com, a non-commercial Web site for business travelers. Copyright 2008 by Joe Brancatelli. Licensed by contract for Orbitz use.

Holiday travel: Top 5 shopping destinations

Wednesday, November 26th, 2008

Chicago hotels By Erin Kregor

The holidays are stealthily creeping up on us this year, so get out those credit cards and get cracking on your gift list. Here’s a list of my top 5 places to shop.

1.    Michigan Avenue, Chicago: It may be because of the home-court advantage, but you can’t beat the Mag Mile when it comes to holiday shopping. Yes there tends to be more than a few tourists, but it adds to the holiday merriment. Michigan Avenue has something for everyone — from GAP to Gucci you’ll find stores in your price range and presents for the whole family. Add the numerous public transportation options and you’ve got shopping gold, even on a budget.
2.    Union Square, San Francisco: From high-end window shopping on Chestnut St. to everyday shopping in Union Square, San Francisco has something for everyone. Head through the Dragon Gates of one of the original Chinatowns for everything from inexpensive souvenirs to higher end wares including jewelry and furs.
3.    Sawgrass Mills, Fort Lauderdale: I consider myself somewhat of an expert shopper, having been from outlet to boutique and back again. Sawgrass Mills Outlet is by far the best outlet mall I have ever laid eyes upon. It’s a 30-minute drive from downtown Fort Lauderdale but well worth it. (*Tip: consider renting a car for the day. A cab could run upwards of $70 both ways, so the rental car will pay for itself). You will find every store imaginable, so leave the faint of heart at the hotel, and plan to spend an entire day here.
4.    5th Avenue Manhattan, New York:  Definitely a shopping mecca, Manhattan has a rich history with many iconic stores. Visit Tiffany’s flagship store at 5th and 57th or the first Saks 5th Avenue at 5th and 50th. Head across the street to American Girl Place and pick up something for that favorite niece.
5.    Nassau/Paradise Island: Label lovers will delight in the many brand name boutiques Nassau has to offer. Jewelry, perfume, handbags and the lot are bountiful… and the best part is it’s all duty free! So hit up Gucci and Fendi on Bay Street and save while shopping (not an oxymoron). Plus you can have fun bargaining for cutesy souvenirs and t-shirts at the Straw market.

Related Orbitz resources:

When Erin Kregor is not at Orbitz, she can be found working over the racks at Neiman Marcus.

Utah a great choice for family ski vacations

Tuesday, November 25th, 2008

Ski vacation By Liz Robertson

Utah is a great destination for ski vacations for families. The selection of mountains is impressive, and the proximity to Salt Lake City means the choice of hotels can keep the cost very reasonable.

Because Salt Lake City is a hub for Delta, we were able to get direct flights, which is great if you have a limited number of days for your vacation. While planning our ski vacation, I got advice from some Utah natives to forego the more touristy and expensive Park City and instead try some mountains where more locals go like Brighton and Solitude. The choice of runs and facilities at both these mountains was great, and they were both a reasonable drive from Salt Lake City.

Instead of staying on one of the mountains, we elected to stay at one of the Salt Lake City hotels and therefore had more choices for accommodation and restaurants. We also found a great equipment rental place in downtown Salt Lake, which meant we could get all of our equipment the night before and not have to waste time while on the mountain waiting for rentals. The equipment rental place also offered discounted lift tickets, saving us more time.

So if you’re looking for a family-friendly ski vacation destination with lots of options for mountain terrain and accommodation, I highly recommend a Utah ski holiday.

Related Orbitz resources:

Liz Robertson is a full-time working mother with a 17-year-old son and 14-year-old daughter. With everyone’s busy schedules, she looks forward to family vacations as an opportunity to reconnect and experience new places together.

Understanding airport security

Monday, November 24th, 2008

As you head to the airport for your flights this holiday travel season, being prepared for airport security can make your travel experience faster and easier. That means, among other things, limiting the liquids in your carry-on bags, having proper identification and being prepared to take off your shoes.

The Transportation Security Administration has created several videos to help travelers understand why these security measures are so important.

Related Orbitz resources:

Orbitz on your BlackBerry®

Friday, November 21st, 2008

Blackberry Just in time for the holiday season, Orbitz is making your travel easier with new, one-touch access from your BlackBerry.

Just download the free Orbitz launcher and put the icon on your screen for instant access to:

  • Flight status information
  • Your travel itinerary
  • Real-time tips from fellow travelers with Orbitz Traveler Update
  • Hotel availability for same-day travel (in select markets)

Start your download:

Orbitz Launcher for BlackBerry OS 4.2.1 or higher (BlackBerry Pearl, Curve, Bold – 81xx, 88xx, 83xx, 9xxx): http://www.hostj2me.com/d/7770/OrbitzLauncher.jad

Orbitz Launcher for BlackBerry OS 4.1 (BlackBerry 8700 and older): http://www.hostj2me.com/d/7769/OrbitzLauncher.jad

Related Orbitz resources:

Delta, JetBlue add international, Caribbean flights

Friday, November 21st, 2008

Business_travel
By Joe Brancatelli

Delta Keeps Expanding Its Overseas Presence: Since its 2005 bankruptcy, Delta Air Lines has slashed its domestic network and remade itself as an international carrier. And the new routes keep coming. Next June, it plans to launch nonstop flights to Paris from two new cities: Raleigh and Pittsburgh. The five weekly Raleigh flights start on June 2; the five weekly Pittsburgh flights begin the next day. Also next June, Delta will launch a new route to Africa: Atlanta-Cape Verde Islands-Monrovia, Liberia. Flights will operate weekly. … US Airways will bulk up its international network in May. From its hub in Philadelphia, it will add seasonal flights to Oslo and Birmingham, England. … Thai Airways has changed its mind again and will keep operating its Los Angeles-Bangkok nonstop flights. The service was due to end on October 31, but now will survive at least through January 31. … JetBlue Airways is branching out in the Caribbean. On December 18, it launches daily flights between Fort Lauderdale and San Juan. On February 1, it will add two daily flights from Fort Lauderdale to Nassau, Bahamas, and a daily flight from Orlando to Nassau. And beginning February 14, it will begin Saturday-only service between Boston and St. Maarten.

AIRPORT REPORT

Little Changes Mean a Lot: Continental Airlines and US Airways are trimming the size of allowable carry-on bags to 45 linear inches. Most U.S. carriers are already at 45 inches for carry-ons. … Global Entry, the Customs and Immigration Service’s trusted-travel program, had expanded to four more airports: Atlanta, Chicago/O’Hare, Los Angeles and Miami. The program launched earlier this year at New York/Kennedy, Washington/Dulles and Houston/Intercontinental. It permits returning U.S. travelers to skip passport-control lines. … Travelers who carry a Chase credit or debit card tied to the Continental OnePass program are now permitted to check one bag for free and are not charged the airline’s $15 first-bag fee. … Delta Air Lines, which merged with Northwest Airlines last month, has lined up the two carriers’ checked-luggage fees: $15 for the first bag, $25 for the second.

HOTEL HOT SHEET

Economy Be Damned: Another Burst of New Hotels Opens: If you thought the rocky economy would slow down the pace of new hotel openings, forget it. There are so many new properties in the pipeline that they just keep gushing forth. So get out your scorecard for these new outposts of your favorite brands. … In Boston, there’s a new 72-room Holiday Inn Express on Friend Street, across from the TD Banknorth Garden where the Celtics and Bruins play. … Sheraton has opened a 161-room property in the posh Chicago suburb of Northbrook, just 14 miles from O’Hare Airport. … Marriott has opened a 106-room TownePlace property in downtown Albany, the capital of New York State. … A former newspaper building has been converted to an 81-suite Candlewood Suites hotel in Terre Haute, Indiana. … W Hotels has opened its first hotel in Hong Kong. The 393-room property in Kowloon has a spa, fitness center, swimming pool and two restaurants. … Two new limited-service hotels opened in the Soho District of New York this week: The 150-room Four Points on Charlton Street and the 160-room Hampton Inn on Watts Street. … The former Radisson in Hampton, Virginia, has become a Crowne Plaza after a $4 million renovation. … Shangri-La has opened a 548-room hotel in Futian, in the Shenzhen province of China. … And there has been plenty of new action in the luxury sector, too. In the last few days, Four Seasons opened a 147-room property in Seattle; the Philippe Starck-designed SLS Hotel in Beverly Hills opened as part of the Starwood Luxury Collection; St. Regis opened a 120-room resort in Punta Mita, Mexico; and Inter-Continental turned the key on the 257-room Montelucia Resort, a swanky 34-acre spread in the Paradise Valley area of Scottsdale, Arizona.

ROUTE MAP

Southwest Introduces Something New in Minneapolis: Southwest Airlines, which already said that it would enter the Minneapolis market, has now launched something new to Northwest’s fortress hub: low fares. Southwest said this week that it would begin eight daily roundtrips between Minneapolis and Chicago/Midway on March 8 and the one-way fare is $69. That’s the 21-day advance-purchase price, of course, but consider that Northwest’s (and American’s and United’s) lowest one-way fare on the Minneapolis-Chicago/O’Hare route had been $426. The carriers’ cheapest fare before Southwest arrived was $376 roundtrip. Northwest isn’t sitting idly by, however. It is adding a few flights to its MSP-Chicago/O’Hare route. Northwest will operate about 20 flights a day in the market by February.

MILES & POINTS

More Cuts (and Upgrades) in the Major Frequent Travel Plans: Marriott Rewards couldn’t wait to tell folks that it was eliminating blackout dates on its hotel awards beginning on January 15. And Marriott was excited as all get out to say that the bonuses for Platinum Elite members would rise to 50 percent from the current 30 percent. But what it didn’t announce, much to the annoyance of sharp-eyed members, was that capacity controls on awards will remain, essentially negating the benefit of having no blackout dates. Also, the program added an eighth, and much more expensive, tier of hotels. The eighth tier includes more than a dozen of the most desired properties in major cities around the world. And the price of a popular choice of very frequent Marriott Rewards members, the 7-night-stay award, was raised. … And some good news: American has quietly dropped the $5 fee for claiming an AAdvantage frequent flier award. And Delta Air Lines and Northwest Airlines have eliminated fuel surcharge on award tickets. … On the other hand, United Airlines has increased the cost of some of its awards by as much as 40 percent. It has also switched its policy on upgrade awards: International tickets purchased at any fare can are now eligible for mileage upgrades. But the upgrades come with stiff cash co-pays of as much as $500.

NEED TO KNOW

On-the-Road Intelligence to Help You Travel Smarter: Remember all that crowing US Airways did earlier this year after it padded its schedule and shot to top of the on-time ratings? You are now cordially invited to forget it. The airline slipped to tenth among the 19 carriers in the Transportation Department’s on-time ratings for September. Also tumbling down the chart after a few months of improved operations: United Airlines, which finished 17th. Overall, the government says 84.88 percent of all flights arrived on-time (which is defined as within 15 minute of schedule). … United Airlines now wants to sell you luggage-shipping service. The airline’s new Door to Door service promises overnight delivery of luggage for prices that start at $149 a bag. But United isn’t stupid: The luggage will be shipped by FedEx, not United. … Detroit’s Book Cadillac, the hotel that once feted the kings of the car industry, has finally reopened. After a two-year, $200 million restoration, the hotel is now known as the Westin Book Cadillac. It originally opened in 1924, was one of Motown’s most notable hotels through the 1960s, fell into disrepair as Detroit cratered in the 1970s and tumbled into bankruptcy and closed in 1984. It stood empty, a blight in the heart of downtown Detroit, until reopening with a gala bash for charity last week.

Related Orbitz resources:

Joe Brancatelli is editor and publisher of JoeSentMe.com, a non-commercial Web site for business travelers. Copyright 2008 by Joe Brancatelli. Licensed by contract for Orbitz use.

Ecotourism tips from the Orbitz Travel Insider

Thursday, November 20th, 2008

It’s easy to go green when you travel. Jeanenne Diefendorf, the Orbitz Travel Insider, has some quick tips for environmentally friendly vacations.

Related Orbitz resources:

Caribbean vacation: New, renovated resorts boast fabulous amenities

Wednesday, November 19th, 2008

By Lena Katz

Thinking about planning a Caribbean vacation for the holidays? With hotels opening all over the islands, increased flights to popular destinations, and a slew of promos and specials designed for tighter budgets, the Caribbean is as tempting as ever … and possibly not as out-of-range as you think.

Caribbean vacation Right in time for Christmas crowds, St. Lucia’s Calabash Cove opens with a Far East-inspired flourish. Eschewing typical Caribbean décor for an exotic Indonesian aesthetic, this property shoots right to the top of our list because of its “Swim Up” suites — not over-ocean as you’d see in the Maldives, but instead poolside, which is more prosaic but a whole lot safer in the hurricane-prone Caribbean. Big spenders can separate themselves from the splish-splash of the common pool area by booking a cottage suite with its own private pool.

As always, much to report on new developments in all-inclusive resorts: This fall couples-only Sandals Resorts debuted Sandals Resorts PGA Golf School in Jamaica, plus over-the-top Millionaire Suites at Sandals Regency La Toc in St. Lucia. At Beaches Turks & Caicos Resort, classic Mediterranean glamour meets Caribbean chic — guests can photo-op it up at the Italian Village, a newly unveiled $125 million addition, and then splash down at the expanded Pirate’s Island Waterpark.

Grenada’s lovely LaSource has all sorts of sophisticated soirees and festivities on the holiday calendar for its grownup (age 16+)  clientele. Practically every day from December 21 onward brings a special program. Christmas morning kicks off with an eggnog party on the beach (only in the Caribbean!), and December 31 sees out the old year with a cocktail party, a poolside gala, fireworks and live music.

The Riu Palace Tropical Bay, an impressive reinvention of a classic all-inclusive Negril resort, opens in early December after a $25 million renovation that took four months to complete. Also in Jamaica, Couples Tower Isle (formerly Couples Ocho Rios) has deferred its original December 2008 reopening date to March 2009…but, to keep the anticipation level high, has revealed that property enhancements include a spa with 10 treatment rooms, a floating dock, two new swimming pools (one with a swim-up bar), and a new juice bar.

The Dominican Republic will attain true “Golfers’ Paradise” status when the Golden Bear Lodge & Spa opens in early December. Inspired and helmed by the legendary Jack Nicklaus, this property overlooks the Las Iguanas and Punta Espada golf courses. And to entice its greens-minded guests, it’s offering 2-for-1 greens fees at Punta Espada with a five-night stay. Book by December 15.

(more…)

Best of the West: Ski resorts for everyone

Tuesday, November 18th, 2008

By Ted Alan Stedman

Ski resorts are like the people they welcome: They come in all shapes and sizes, each with its own distinct personality. Here in the U.S., the West is blessed with an enormous ensemble of winter playgrounds, from rustic, inexpensive family-owned mountains to monolithic mega resorts possessing every perk imaginable. Of course there’s no one mountain perfect for everybody, but certain mountains are perfect for some. Where do you fit in?

Ski resorts 1 FAMILY FRIENDLY
Northstar at Tahoe, California
What makes this North Lake Tahoe resort great for family travel? Begin with its generous mix of pricing, programs and diversions. Northstar’s big draw is its Six Pack six-day lift ticket block. Purchase by Dec. 15 and shave about 30 percent off adult/young adult day prices. Meanwhile, pre-teens can slide for as little as $19 per day with the purchase of regular multi-day tickets. Value aside, Northstar goes big with assorted family offerings such as lift-served tubing; geocaching, a treatsure hunt using GPS units; three kids-only Adventure Parks and a 9,000-sq.-ft. skating rink. The new Village at Northstar invigorates amenities with a hip mix of retailers, restaurants, bars and equipment shops, along with tasteful slopeside lodging. But don’t think “family-friendly” lessens the experience for seasoned skiers and shredders. Northstar serves up a bountiful 2,904 skiable acres, a 2,280-foot vertical, 18 lifts and 89 trails – including 27% advanced runs with white-knuckled steeps and trees. And of course, Northstar delivers on the main ingredient with an annual 350-inch snowfall.

FIVE-STAR STANDOUT
Beaver Creek Resort, Colorado
“Not Exactly Roughing It” is Beaver Creek’s new tagline. Indeed. This central Colorado location seems driven to the nines to provide the ultimate ritzy winter resort experience. In fact, chic Beaver Creek holds the National Ski Areas Association title of Best Customer Service of any ski resort in the nation. Luxe lodging, dining, nightlife — it’s all covered in the resort’s three distinct mountain villages of Bachelor Gulch, Arrowhead and Beaver Creek Village. And to make the point further, the Westin Riverfront Resort & Spa debuted this season, becoming the Vail Valley’s newest luxury resort with a sprawling 23,000-sq.-ft. spa and its very own gondola. The on-slope experience is what you’d expect of such lavish surroundings, a world-class mountain sporting a humongous 4,040 vertical feet and 149 trails serviced by no less than 10 high-speed quads and seven additional lifts. With 1,814 skiable acres, terrain is any- and everything you’d want, from the breakneck Birds of Prey runs that annually host the Men’s World Cup, to the manicured slopes of Bachelor Gulch and the remarkable 2 ¾-mile Centennial Trail.

SKIERS ONLY
Alta Ski Area, Utah

Pure skiing is what Alta’s about — literally, figuratively. It makes no apologies for its no-snowboard stance, stating its commitment to preserving and protecting the skiing experience (although snowboarders can ride at adjoining Snowbird Mountain or through Alta’s backcountry Snowcat Tours). Hardcore skiers have had a long love affair with Alta’s heady mix of vertical terrain, chutes, jumps, cornices, bumps and groomers, all of which are annually blessed with an average 500 inches of Utah’s famous dry powder. Runs spilling from Baldy Chutes, Devil’s Castle and East Castle are of E ticket caliber, but you can keep things sane with the ample supply of  blue and green runs stashed within Alta’s 2,200-acre boundary. The lodging and dining scene fit Alta’s dedicated ski persona; the nostalgic 1938 Snowpine Lodge has a gorgeous mountain panorama reminiscent of Switzerland. Something else to consider: at just 25 miles from Salt Lake City, Alta is made for daytrippers, meaning cash-strapped skiers can easily opt for more affordable city lodging.

(more…)

Top 10 travel destinations for Christmas

Monday, November 17th, 2008

Las vegas hotels
Big cities and sunny destinations top the list of popular travel destinations for Christmas 2008.

Orbitz travelers booked more rooms in Las Vegas hotels this Christmas season than in any other city, making Sin City the top spot for holiday travel. And while New York hotels and Chicago hotels also are popular this season, our list shows that many travelers prefer warm-weather destinations in California, Florida and Hawaii.

This year’s list of most popular travel destinations is based on hotel reservations and vacation packages booked on Orbitz for stays from December 20-29.

Top 10 destinations for Christmas travel
1. Las Vegas, NV
2. Orlando, FL
3. New York, NY
4. Honolulu, HI
5. Chicago, IL
6. San Francisco, CA
7. San Diego, CA
8. Anaheim, CA
9. Lahaina, HI
10. Miami, FL

Related Orbitz resources:

Hotel resources: