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Kimpton Aluna Tulum, an IHG Hotel

4.5 star property
Luxury spa hotel, walk to Tulum National Park

Choose dates to view prices

Photo gallery for Kimpton Aluna Tulum, an IHG Hotel

Exterior
Exterior
2 outdoor pools, free cabanas, pool umbrellas
Room, 1 King Bed, Balcony (Essential) | Premium bedding, down comforters, in-room safe, blackout drapes
Daily buffet breakfast (MXN 340 per person)
Reviews
9.0

Wonderful

Popular amenities

  • BarBarBar
  • Pool
  • Pet friendlyPet friendlyPet friendly
  • Room serviceRoom serviceRoom service
  • SpaSpaSpa
  • Parking includedParking includedParking included

Explore the area

Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780
  • Popular LocationTulum National Park5 min walk
  • Popular LocationTulum Mayan Ruins10 min drive
  • Popular LocationPlaya Paraiso12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)93 min drive

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Room options

View all photos for Room, 2 Queen Beds (Communication)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds (Communication)

8/10 Very Good
  • 412.36 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 689.85 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Communication)

Room, 2 Queen Beds, Balcony (Communication) | Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony (Communication)

10/10 Exceptional
  • 412.36 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Essential, Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Essential, Mobility)

  • 412.36 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Balcony

10/10 Exceptional
  • 689.85 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room (Essential)

  • 412.36 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Balcony (Essential)

7.8/10 Good
  • 412.36 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed (Essential)

10/10 Exceptional
  • 412.36 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zama within a 5-minute walk of Tulum National Park, Kimpton Aluna Tulum, an IHG Hotel is within a few miles (5 km) of other popular sights like Tulum Mayan Ruins. This 78-room, 4.5-star hotel has 2 outdoor pools along with a full-service spa and a poolside bar.

What's nearby

  • Tulum National Park - 5 min walk
  • Las Palmas Public Beach - 7 min drive
  • Gran Cenote - 8 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • The nearest major airports are:<br />Tulum Intl. Airport (TQO): 50-min drive, 26.2 mi/42.2 km<br /> Cancun Intl. Airport (CUN): 94-min drive, 74.3 mi/119.6 km<br /> <p>The preferred airport is Cancun Intl. Airport (CUN). </p>

Restaurants

  • El Capitán - 13 min walk
  • Rossina Cafe - 11 min walk
  • Carl's Jr. - 6 min walk
  • Coati Café Tulum - 18 min walk
  • Boston’s - 15 min walk

About this property

Kimpton Aluna Tulum, an IHG Hotel

Luxury spa hotel, walk to Tulum National Park
Guests of Kimpton Aluna Tulum, an IHG Hotel have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. A stay here includes free valet parking. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a 24-hour business center, and a meeting room.
40-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer free toiletries and slippers. Balconies or patios, iPod docks, and ceiling fans are also available.
2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Qi Ja´Spa has couples treatment room(s). Services include facials and body treatments. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 340 for adults and MXN 170 for children
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 40-inch Smart TV
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum, An Ihg
Kimpton Aluna Tulum, an IHG Hotel Hotel
Kimpton Aluna Tulum, an IHG Hotel Tulum
Kimpton Aluna Tulum, an IHG Hotel Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Kimpton Aluna Tulum, an IHG Hotel?

Kimpton Aluna Tulum, an IHG Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Kimpton Aluna Tulum, an IHG Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Kimpton Aluna Tulum, an IHG Hotel on Jun 3, 2024 start from $144.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Kimpton Aluna Tulum, an IHG Hotel?

This hotel is situated in Zama within a short 5-minute walk of Tulum National Park. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Is parking available on site at Kimpton Aluna Tulum, an IHG Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa at Kimpton Aluna Tulum, an IHG Hotel?

Qi Ja´Spa is the hotel's spa and services include couples treatments, massages, and body treatments.

Does Kimpton Aluna Tulum, an IHG Hotel include a casino at the property?

No, Kimpton Aluna Tulum, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Kimpton Aluna Tulum, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Kimpton Aluna Tulum, an IHG Hotel?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a full-service spa.

Are there hot tubs at Kimpton Aluna Tulum, an IHG Hotel?

No, there isn't a spa tub at this hotel.

Does Kimpton Aluna Tulum, an IHG Hotel feature a restaurant that includes a breakfast menu?

Kimpton Aluna Tulum, an IHG Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Kimpton Aluna Tulum, an IHG Hotel allow pets to stay free of charge?

Yes, pets stay free at Kimpton Aluna Tulum, an IHG Hotel and the property also provides food and water bowls for pets.

Does Kimpton Aluna Tulum, an IHG Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Kimpton Aluna Tulum, an IHG Hotel?

The closest major airport to Kimpton Aluna Tulum, an IHG Hotel is Tulum Intl. Airport (TQO), which is 26.2 mi away (50 minutes by car).

Are there rooms with balconies at Kimpton Aluna Tulum, an IHG Hotel?

Yes, every guestroom at Kimpton Aluna Tulum, an IHG Hotel comes with a balcony.

Kimpton Aluna Tulum, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 145 reviews" "
Rating 8 - Good. 26 out of 145 reviews" "
Rating 6 - Okay. 12 out of 145 reviews" "
Rating 4 - Poor. 3 out of 145 reviews" "
Rating 2 - Terrible. 5 out of 145 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Corinne, Toronto

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the smaller boutique vibe to the Kimpton. They made us feel most welcome, especially my pup who had his own dog bed and custom made doggy treats delivered in-room. The buffet breakfast was a bit lacking and the property could add lounge chairs around the pool. Do not use the ATM machine onsite as the charges are beyond egregious. The service was wonderful and overall highly recommend staying here.
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love everything at the Kimpton Aluna. Such a beautiful and relaxing stay. Love the free bicycles to explore the area. Very walkable location. Nicest staff ever!!!!! Josue really made our day every morning at breakfast!!!!!
Stayed 4 nights in Feb 2024

10/10 Excellent

Ahmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Very nice interior design, high quality furniture and decoration. One of the best in Tulum.
Stayed 1 night in Feb 2024

8/10 Good

Adriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very clean and quiet. The bed was very comfortable. Friendly staff. There was no hot water for showers and there was a random fee of about 75 US dollars when we checked out that came out of no where that did not even seem to coincide with the dollar to peso exchange rate. My husband speaks Spanish really well and the staff couldn’t seem to explain what it was.
Stayed 2 nights in Jan 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Everyone was so helpful and friendly! Would definitely stay there again!
Stayed 4 nights in Feb 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, lovely staff, quiet but central location with easy access to beach or town. A car is useful in Tulum but taxi’s are plentiful. Stay on the 2nd or 3rd floors.
Stayed 7 nights in Jan 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the rooftop happy hour everyday
Stayed 7 nights in Dec 2023

10/10 Excellent

angela

Stayed 1 night in Jan 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small property organized and well kept. Nice balcony over looking pool, decent restaurants the chicken dinner was bomb. My only complaint is the spa prices are very high and I’m speaking as a massage therapist. But it’s what hotel spas charge. Great stay overall close to everything.
Stayed 4 nights in Dec 2023

10/10 Excellent

Sandesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023