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Casa Dona Susana

3.5 star property
Adults-only beach hotel
VIP Access

Choose dates to view prices

Photo gallery for Casa Dona Susana

Interior
Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Reception
Standard Room, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, towels
Interior detail
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • All inclusiveAll inclusiveAll inclusive
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380
  • Popular LocationPlaya de los Muertos2 min walk
  • Popular LocationLos Muertos Pier3 min walk
  • Popular LocationMalecon3 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)30 min drive

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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

8.4/10 Very Good
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

Located in Romantic Zone, Casa Dona Susana is adjacent to Playa de los Muertos and within a mile (2 km) of other popular sights like Malecon. This 42-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Olas Altas Street - 1 min walk
  • Playa de los Muertos - 2 min walk
  • Los Muertos Pier - 3 min walk
  • Cuale Island - 7 min walk
  • Malecon - 3 min drive

Getting around

  • The preferred airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR): 31-min drive, 8.5 mi/13.8 km.

Restaurants

  • Pancho's Takos - 2 min walk
  • Joe Jack's Fish Shack - 2 min walk
  • Mar y Vino - 1 min walk
  • Lix by Xocodiva - 2 min walk
  • Margarita Grill - 2 min walk

About this property

Casa Dona Susana

Adults-only beach hotel
Casa Dona Susana offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. Self parking is available for MXN 50 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Other amenities at this adults-only hotel include meeting rooms, a terrace, and a garden.
Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, safes, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite parking

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Spa

  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MXN 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 10 PM.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Dona
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Susana
Dona Casa
Dona Casa Susana
Dona Susana
Susana Casa
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta

Frequently asked questions

Can I book all-inclusive options at Casa Dona Susana?

Casa Dona Susana has all inclusive rates that come with all meals and onsite activities included.

How much does it cost to stay at Casa Dona Susana?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Casa Dona Susana on Jun 9, 2024 start from $98.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Casa Dona Susana?

Casa Dona Susana provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see within easy reach of Casa Dona Susana?

This hotel is situated in Romantic Zone, just steps from Playa de los Muertos and Olas Altas Street, and within a short walk of Los Muertos Pier. You'll also find Malecon and Cruise Ship Terminal within a short drive.

Is there parking available at Casa Dona Susana?

Yes, parking is offered for MXN 50 per night.

Does Casa Dona Susana include a casino?

No, Casa Dona Susana doesn't have a casino.

Is there an indoor pool at Casa Dona Susana?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 10 PM.

Is Casa Dona Susana good for couples?

Amenities that appeal to couples at this adults-only hotel include a minibar, premium bedding, and a turndown service.

Are there hot tubs at Casa Dona Susana?

No, this hotel doesn't have a spa tub.

Does Casa Dona Susana feature a restaurant that includes a breakfast menu?

No, Casa Dona Susana doesn't have a restaurant that serves breakfast.

Does Casa Dona Susana allow pets to stay for free?

No, pets aren't allowed at Casa Dona Susana.

Does Casa Dona Susana have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Casa Dona Susana?

The closest major airport to Casa Dona Susana is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 8.5 mi away (31 minutes by car).

Are there rooms with balconies at Casa Dona Susana?

No, there aren't any guestrooms with balconies at Casa Dona Susana.

Does Casa Dona Susana host weddings?

Take advantage of the wedding venue at Casa Dona Susana if you plan to say "I do" during your trip.

Casa Dona Susana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1003 reviews" "
Rating 8 - Good. 298 out of 1003 reviews" "
Rating 6 - Okay. 87 out of 1003 reviews" "
Rating 4 - Poor. 56 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maribel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of lots of dining options and the beach! The staff was very friendly and extremely helpful, Elizabeth and Alejandro were the best!
Stayed 3 nights in Apr 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an excellent location and has a beautiful roof top pool with food and drink options! The “Barman” was friendly, hilarious and the service outstanding! Big perk is you have access to two properties with Los Arcos providing a nice beach front option!
Stayed 4 nights in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

alun, Cardiff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooftop cafe bar and pool.
Stayed 9 nights in Feb 2024

10/10 Excellent

Kim

Stayed 3 nights in Mar 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

10/10 Excellent

Rebecca, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this stay!! We specifically wanted a place that would be simple and comfortable so we could spend our days exploring the city and beaches. This place was PERFECT! Centrally located to all the cool bars and great restaurants in Old Town. Beautiful hotel and gorgeous rooftop pool.
Stayed 3 nights in Feb 2024

8/10 Good

Liisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Efficient staff. Room was dark with no balcony or windows.
Stayed 28 nights in Feb 2024

10/10 Excellent

Scott J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front balcony rooms are nice as they were recently remodeled.
Stayed 7 nights in Feb 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024