Krystal Vallarta

3.5 star property
Beachside hotel to enjoy 4 outdoor swimming pools and sand beach

Choose dates to view prices

Photo gallery for Krystal Vallarta

4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Front of property - evening/night
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Restaurant
Interior entrance
Reviews
6.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • Popular LocationLa Isla4 min walk
  • Popular LocationCruise Ship Terminal10 min walk
  • Popular LocationMalecon4 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)9 min drive

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Room options

Standard Room, 1 King Bed, Ocean View

  • 473 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, Garden View

  • 473 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Ocean View

7.3/10 Good
  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Garden View

  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Mountain View

8.1/10 Very Good
  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Garden View

  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Sea View

7.4/10 Good
  • 430 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Sea View

  • 430 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, Garden View

  • Sleeps 4
  • 2 Queen Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Standard With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Puerto Vallarta

Located in Hotel Zone, Krystal Vallarta is within a 5-minute walk of sights such as La Isla and Playa de Oro. This 388-room hotel welcomes guests with 4 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • La Isla - 4 min walk
  • Puerto Mágico - 7 min walk
  • Cruise Ship Terminal - 10 min walk
  • International Convention Center - 4 min drive
  • Malecon - 4 min drive

Getting around

  • The preferred airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR): 10-min drive, 3.8 mi/6.1 km.

Restaurants

  • Vaca Argentina - Vallarta - 3 min walk
  • Starbucks - 3 min walk
  • Porfirio’s - 2 min walk
  • Starbucks - 3 min walk
  • Vips - 6 min walk

About this property

Krystal Vallarta

Beachside hotel to enjoy 4 outdoor swimming pools and sand beach
Krystal Vallarta features 4 outdoor pools, karaoke, and a children's pool. Self parking is available for MXN 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a gym, free WiFi in public areas, and conference space.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes and ironing boards are also standard.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 390 to 390 for adults and MXN 200 to 200 for children
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch Smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 390–390 for adults, and MXN 200–200 for children
  • Self parking fee: MXN 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Is free cancellation available at Krystal Vallarta?

Krystal Vallarta offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Krystal Vallarta?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Krystal Vallarta on Jun 6, 2024 start from $92.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Krystal Vallarta?

This hotel is situated in Hotel Zone within a 10-minute walk of Cruise Ship Terminal, La Isla, and Hotel Zone Beach. You'll also find Malecon and Bay of Banderas within a short drive.

Is there parking available at Krystal Vallarta?

Yes, parking is offered for MXN 50 per day. Accessible parking is also available for guests.

Does Krystal Vallarta include a casino?

No, Krystal Vallarta doesn't have a casino.

Will I find an indoor pool at Krystal Vallarta?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 9:00 AM and 7:00 PM.

What do couples enjoy most about Krystal Vallarta?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and a restaurant.

Does Krystal Vallarta have a hot tub?

No, there isn't a spa tub at this hotel.

Does Krystal Vallarta feature a restaurant that includes a breakfast menu?

Yes, Krystal Vallarta serves buffet breakfast each morning for a surcharge from its restaurant.

Will Krystal Vallarta allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Vallarta.

Does Krystal Vallarta have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Krystal Vallarta?

The closest major airport to Krystal Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.8 mi away (10 minutes by car).

Can I book a room with a balcony at Krystal Vallarta?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or garden views.

Does Krystal Vallarta have a wedding venue on site?

Take advantage of the wedding venue at Krystal Vallarta if you plan to say "I do" during your trip.

Krystal Vallarta Reviews

Reviews

6.6
Rating 10 - Excellent. 238 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 200 out of 1001 reviews" "
Rating 4 - Poor. 152 out of 1001 reviews" "
Rating 2 - Terrible. 160 out of 1001 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Susana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is absolutely nasty. Do not recommend this hotel.
Stayed 1 night in May 2024

6/10 Okay

ROCCO

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very clean and staff are friendly. However checking in and out are major problems with this Hotel you will wait 10-40 min in line with no other options. And the hotel will not let you leave without checking out and getting a ticket to leave so plan accordingly You will also be required to wear a wristband your entire stay. I feel like this hotel has no regard for your time, not up to American standards.
Stayed 1 night in Apr 2024

6/10 Okay

ROCCO

Stayed 1 night in May 2024

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, friendly staff on the hotel strip.
Stayed 6 nights in Apr 2024

4/10 Poor

GUILLERMO DIAZ

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is in a good location and personnel are nice and attentive. However, property needs LOTS of maintenance. A/C was not working in the whole tower we were staying at and we were not told about it until we complained to the front desk. We got moved to another tower with a nice view, but room was poorly maintained, had no shower or toilet door (looked like they attempted to remodel but place the room back in service before it was ready). Got moved another time because we preferred no AC but working room. I believe we should not have to make that decision. It was disappointing and frustrating, so we will never be coming back there.
Stayed 7 nights in Feb 2024

6/10 Okay

Erin

Disliked: Property conditions & facilities
Good for 20 somethings
We weren’t on the all-inclusive plan and were unable to charge drinks to our room. When we purchased drinks at the pool bar they were the tiniest drinks that you’ve ever seen (likely because they’re catering to all-inclusive.) there were no pool or beach chairs available after 10;00am. There was a MAJOR water leak happening which resulted in ceilings being cut out and dripping through the lobby.
Stayed 4 nights in Feb 2024

4/10 Poor

nicomedez

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor hospitality
We absolutely loved the hotel when we got here, however after check in, the air conditioning went out and was it hot. The ceiling fan didnt help, and when we called the front desk we were just told its being worked on. The deak clerk was not very understanding or polite. Just kept saying its being worked on. I understand equipment breaks but in this climate with no breeze, it was nearly impossible to sleep due to the stagnant air in our room. I even asked if we could move to another building regardless that we paid for an ocean view room, we just wanted to be comfortable and enjoy our selves and maybe get a good night sleep. This was very upsetting and we will never be back to this hotel again.
Stayed 1 night in Feb 2024

6/10 Okay

Edith, SAN YSIDRO

Traveled with family
Liked: Cleanliness
Hotel viejo pero muy limpio y con una ubicacion excelente
Stayed 3 nights in Feb 2024

2/10 Terrible

Stevie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad.

2/10 Terrible

Serge

Stayed 5 nights in Feb 2024