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Malmaison Newcastle

4.0 star property
Upscale spa hotel, walk to Quayside

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Photo gallery for Malmaison Newcastle

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board
Front of property
View from room
Breakfast, lunch, dinner served; British cuisine
Aerial view
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Popular LocationQuayside1 min walk
  • Popular LocationThe Glasshouse6 min walk
  • Popular LocationSt. James' Park5 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)16 min drive

Room options

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

9.7/10 Exceptional
  • 194 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

9.6/10 Exceptional
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Bridge View Room

In-room safe, desk, blackout drapes, iron/ironing board

Bridge View Room

9.2/10 Wonderful
  • 194 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Bridge View

9.5/10 Exceptional
  • 267 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

10/10 Exceptional
  • 44 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

9.2/10 Wonderful
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

8.8/10 Excellent
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

View from room

Standard Double Room

9.4/10 Wonderful
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Double

Standard Double Double | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Double

10/10 Exceptional
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe

9.5/10 Exceptional
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel
Pool
Hot Tub
Spa
Free WiFi
8.8 out of 10, Excellent, (1003)
The price is $130
per night
$156 total
includes taxes & fees
Jun 24 - Jun 25
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

About the neighborhood

Newcastle-upon-Tyne

Located in Quayside, Malmaison Newcastle is adjacent to Quayside and within a mile (2 km) of other popular sights like St. James' Park. This 122-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Quayside - 1 min walk
  • The Glasshouse - 6 min walk
  • Newcastle-upon-Tyne Theatre Royal - 13 min walk
  • St. James' Park - 5 min drive
  • Utilita Arena Newcastle - 5 min drive

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • The preferred airport is Newcastle Intl. Airport (NCL): 17-min drive, 7.8 mi/12.5 km.

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪Tyne Bridge - ‬12 min walk
  • ‪Sage Gateshead - ‬12 min walk
  • ‪The Head of Steam Quayside - ‬4 min walk
  • ‪Slug & Lettuce - ‬5 min walk

About this property

Malmaison Newcastle

Upscale spa hotel, walk to Quayside
Guests staying at Malmaison Newcastle enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for GBP 10 per night. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, laundry facilities, and wedding services.
Guests can expect plasma TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance for parking information.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night, plus a deposit of GBP 100 per stay
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 21 for adults and GBP 11 for children
  • Self parking fee: GBP 10 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is free cancellation available at Malmaison Newcastle?

Malmaison Newcastle offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Malmaison Newcastle?

As of Jun 10, 2024, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on Jun 16, 2024 start from $84.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Malmaison Newcastle?

This hotel is situated in Quayside, just steps from Quayside and Baltic Flour Mills, and within a short walk of Gateshead Millennium Bridge. You'll also find The Glasshouse and Castle Keep less than a mile away.

Will I be able to park at Malmaison Newcastle?

Yes, parking is offered for GBP 10 per night.

Is there a spa available at Malmaison Newcastle?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, and aromatherapy. The spa is not open daily but only on select days.

Does Malmaison Newcastle include a casino?

No, Malmaison Newcastle doesn't have a casino.

Will I find an indoor pool at Malmaison Newcastle?

No, there is no indoor pool at this hotel.

Is Malmaison Newcastle good for couples?

This boutique hotel offers plenty of amenities for couples including a bar, a restaurant, and a full-service spa.

Does Malmaison Newcastle have a hot tub?

No, this hotel doesn't have a spa tub.

Does Malmaison Newcastle feature a restaurant that includes a breakfast menu?

Yes, Malmaison Newcastle serves a full breakfast for a surcharge each morning at Brasserie.

Will Malmaison Newcastle allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison Newcastle for a fee of GBP 25 per pet, per night. The property also provides food and water bowls. A deposit of GBP 100 per stay is collected.

Does Malmaison Newcastle have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Malmaison Newcastle?

The closest major airport to Malmaison Newcastle is Newcastle Intl. Airport (NCL), which is 7.8 mi away (17 minutes by car).

Are there rooms with balconies at Malmaison Newcastle?

No, at Malmaison Newcastle, there aren't any guestrooms that list a balcony.

Does Malmaison Newcastle have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Malmaison Newcastle.

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1011 reviews" "
Rating 8 - Good. 239 out of 1011 reviews" "
Rating 6 - Okay. 78 out of 1011 reviews" "
Rating 4 - Poor. 28 out of 1011 reviews" "
Rating 2 - Terrible. 21 out of 1011 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Eirin

Traveled with family
Disliked: Staff & service, room comfort
Give it a miss!
Terrible. Had to request twice for a travel cot despite daughter being on original booking info. When it arrived late that night, had no matress. Hotel told me 'it didn't come with one.' And gave my one year old a mini duvet to put on top of a cardboard base. Completely unacceptable. Awful service and poor communication. Husband ordered a glass of wine to the room. Told it would take 10mins. Took over an hour for it to arrive. For the first time in my life. I have contacted the hotel to seek compensation. Never complained to a hotel before, anywhere in the world. Really poor to expect a child to sleep in those conditions and argue it was acceptable.
Stayed 1 night in Mar 2024

10/10 Excellent

Jo

Liked: Amenities
Loved this hotel and the view of the bridge. Very clean, really friendly staff, lovely breakfast, comfy bed, excellent WiFi (we had a teenager with us!) Quite a noisy venue just across the road, partying into the night, but didn’t really bother me 😊
Stayed 1 night in Mar 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday getaway
Lovely hotel, stayed in a deluxe twin room, overlooking the bridge. Looked amazing during the day and night! The dining staff at breakfast were extremely accommodating with my Daughter’s food allergies, especially the Manager, Amy, who offered suitable alternatives and we were made to feel like it was no problem at all, which was refreshing.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Timothy, Bristol

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the court
Stayed 1 night in Mar 2024

6/10 Okay

dawn

Liked: Cleanliness, property conditions & facilities, room comfort
Newcastle stay
Bed was comfortable Had a meal and the burger was very nice. Handy parking available close to the hotel. Service in restaurant was a bit poor, waitress took drink order and suggested olives which we agreed to. After a while went searching as no drinks arrived. No olives came before the meal either. Never thought to check the bill to see if they were charged for. Hotel felt cool and was borderline uncomfortable. My husband left his coat on all throughout the meal. Just felt like staff going through the motions and were busy on something else rather than your service. The only friendly service was from the gentleman who brought our food to the table. Never once asked if everything was okay and had to get up more than once to ask for drink orders.
Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Brilliant stay great location over looking the bridges and river, we had river view room which was well worth it, breakfast was excellent good choice. Loved the bar area, excellent selection of cocktails must mention Taylor really lovely friendly girl
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

mr Nathan

Stayed 1 night in Mar 2024