The room smelt like cigarette smoke, the service for front desk/in room service was not efficient or even kind for that matter. No robes in the rooms, or extra blankets. Pillows are hard. Good hotel for people who are partying hard. Not a relaxing stay if not looking for that.

Lovely staff. Stunning hotel. Pool was gorgeous

The room was beautiful along with the view! Staff-concierge Adriano was absolutely amazing. He helped get us checked in early, gave us a warm welcome, and truly treated us well during our stay. He even made my sons birthday a little extra special which I appreciate :-)

the hotel is nice and I enjoyed my stay. The staff I interacted with were great. The building I was in on the 4th floor stank of old cigarette smoke. Additionally, there was a rattle coming from the bathroom for two nights before it was fixed, but the rattle started to come back on the day i left. ...

The hotel is lovely but be aware that there will be a lot of extra charges when you check out. Parking is also over $60/night

Hard to tell which amenities are free and which are not

They shut down great hotel

Fun stay-cation.Well appointed hotel in excellent location, nearby Walk of Fame and short distance from Universal Studios. Highly recommend El Popular for Mexican cuisine adjacent to hotel

Nice ocean view room. Third flood. Staff was nice, but they need more people here. That may be everywhere though. Valets were great and the food was good in the restaurant. The ocean makes the place. Right on the beach great waves. We will come back.

Great place to stay to see a Lakers game. The staff was great and very polite. Thecrooms are dated, but clean and accommodating.

Roomnis small, but expected as it is a very old hotel. Hotel is beautiful, staff is very friendly and professional.

Great location and staff! Highly recommended for long or short term stays!

The breakfast was

Breakfast was fantastic, the staff were friendly and super helpful. We left a hatbox and they had it for us in lost and found.

No body wash available

The staff at this facility is superb. Extremely helpful, polite and efficient. Was impressed when the housekeeping manager came to check on my housekeeping needs on the second day. I have stayed at a number of hotels for multiple days and have never had that occur before. Impressive and nice to kniw ...

Great hotel

Like the food quality as well as quantity in double take restaurant inside the hotel. We ordered one full meal shared by 2 of us.

Great.

Everything was perfect

Good for the price but needs updating

Great lobby , staff and room . Only downside was location for walking to restaurants and shops

I booked this hotel as a splurge for the LA Marathon. It was absolutely beautiful. The location was perfect and central to so many attractions. As a SoCal native it makes for a perfect staycation or treat! Highly recommend

Great stay. Amazing staff. Would definitely stay again

Service was excellent and staff were very friendly, helpful, and accommodating. The pool was picture perfect with the beautiful views of the ocean and stunning landscapes. Our bungalow room had two French doors that opened to a view of the ocean, perfect for taking in the cool breeze. We enjoyed ...

This was a great oasis after a long day of travel! Everyone was helpful, kind, and accommodating during our stay! The property was clean and easily navigable.

Check-in was more difficult than desired, and had to have the manager help the front desk staff. Shuttle from LAX and return was good. Room was adequate and quiet.

Great location when attending an event close to SoFi stadium. Would like to reserve it again in the near future.

Great deal

It was just ok. For the price I feel like the service and amenities could have been better. Took forever to get anything from the front desk. Bathroom was tiny with no space to put anything. Bed is in the middle of the room with no night stand.

Definitely a must stay resort. Breakfast was delicious and every staff member was friendly and helpful.

Front desk staff was amazing

Hotel Normandie is a charming hotel in Koreatown. The staff was so helpful and kind. They really were the best. The location and parking made being in LA so easy. The filtered cold water and comfortable bed made our trip top notch. This is an older building so bring your ear plugs, but the noise ...

I would conisder this property a 5 star Motel

Phone did not work, leak from the ceiling very noisy and no receipts for payment were forthcoming from the hotel

Room clean and bed comfortable