Hotels with WiFi in Zena
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Zena hotels essential information
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Recent Hotels with WiFi Reviews
Postcard Cabins Eastern Catskills, Outdoor Collection by Marriott Bonvoy
4/5 Good
"Overall, we enjoyed our stay. The property has a beautiful, relaxing atmosphere and is a great place to unwind. However, there were a few issues that made our experience less enjoyable. We booked two rooms and submitted a request several days before our arrival through the booking platform, asking if the rooms could be located close to each other. After receiving no response from the hotel, I contacted the booking platform’s customer service and was assured that the request had been arranged. Unfortunately, when we checked in, we discovered that the rooms were assigned in completely different areas of the property, which meant my friend had to drive to another location to reach their room. My friend’s room also experienced a hot water issue. The two of them were only able to shower for a combined total of less than 30 minutes before the hot water ran out. In contrast, the hot water in my room lasted for well over an hour without any problem, so this seemed to be an issue specific to their room. To make matters worse, my friend woke up the next morning and found a large spider on the bed, which was quite alarming. These issues didn’t completely ruin our trip, but they were disappointing and could have been avoided. I hope the hotel will improve communication regarding guests’ special requests, pay closer attention when assigning rooms, and ensure that all rooms are thoroughly inspected before guests arrive."
A verified traveler stayed at Postcard Cabins Eastern Catskills, Outdoor Collection by Marriott Bonvoy
Posted 8 hours ago
