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Bachleda Hotel Kasprowy****

4.0 star property

Choose dates to view prices

Photo gallery for Bachleda Hotel Kasprowy****

A spa area with wicker loungers, large windows with a snowy view, and a chandelier.
Creator video
A lobby with wooden furniture, a fireplace, and a large chandelier.
Indoor pool, outdoor pool, open noon to 6:00 PM, sun loungers
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Szymaszkowa 20, Zakopane, Lesser Poland, 34-500
  • Place, Szymoszkowa Ski Lift
    ‪6 min walk‬
  • Place, Polana Szymoszkowa
    ‪6 min walk‬
  • Place, Krupowki Street
    ‪5 min drive‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪92 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Deluxe Double Room, Balcony, Mountain View

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Deluxe Double Room

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Deluxe Twin Room, Balcony, Mountain View

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Deluxe Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Apartment, Balcony, Mountain View

Hypo-allergenic bedding available, in-room safe, blackout drapes

Apartment, Balcony, Mountain View

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Apartment, Balcony, Mountain View

A hotel room with a large bed, a seating area with a view of mountains, a fireplace, and framed pictures on the wall.

Junior Apartment, Balcony, Mountain View

  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for DELUXE PREMIUM TWIN/DOUBLE

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a view of mountains through the window.

DELUXE PREMIUM TWIN/DOUBLE

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for DELUXE PREMIUM TWIN/DOUBLE, Balcony, Mountain View

A hotel room with a large bed, a desk, a chair, and a view of mountains.

DELUXE PREMIUM TWIN/DOUBLE, Balcony, Mountain View

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Zakopane

Bachleda Hotel Kasprowy**** places you within a 10-minute stroll of Polana Szymoszkowa and Szymoszkowa Ski Lift. This 288-room, 4-star hotel has ski-in/ski-out access, a full-service spa, and 3 restaurants.

What's nearby

  • Szymoszkowa Ski Lift - 6 min walk - 0.4 miles
  • Polana Szymoszkowa - 6 min walk - 0.4 miles
  • Museum of Zakopane Style at Villa Koliba - 4 min drive - 0.9 miles
  • Krupowki Street - 5 min drive - 1.1 miles
  • Gubalowka Market - 5 min drive - 1.1 miles

Getting around

  • Zakopane Station - 10 min drive
  • Poprad (TAT-Poprad - Tatry) - 92 min drive

Restaurants

  • ‪Kryjówka Bistro - ‬8 min drive
  • ‪STRH - ‬9 min drive
  • ‪Gazdowo Kuźnia - ‬7 min drive
  • ‪Karczma Sabala - ‬9 min drive
  • ‪Karczma u Fiakra - ‬9 min drive

About this property

Bachleda Hotel Kasprowy****

Guests of Bachleda Hotel Kasprowy**** have access to ski-in/ski-out access, a full-service spa, and an indoor pool. If you drive, self parking is PLN 50 per night, or you can take advantage of the airport shuttle (available 24 hours) for PLN 500 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include an outdoor pool, a children's pool, and a gym.
Guests can expect 42-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Coffee makers, safes, and phones are other standard amenities.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa & Wellness Kasprowy has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 7 years old are not allowed in the spa.

Similar properties

Reception
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  • Pool
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  • Spa
  • Pet friendly
9.8 out of 10, Exceptional, 158 reviews
$165 nightly
The price is $179
Aug 30 - Aug 31
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby
  • Uncovered self parking on site (PLN 50 per night)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Banquet Hall Zakopane
  • Grand Kasprowy
  • Kasprowy Inn
  • Lobby Bar Panorama

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (10,226 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 150 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Uncovered self parking fee: PLN 50 per night
  • Pet fee: PLN 150 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from noon to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Kasprowy
Kasprowy Mercure
Kasprowy Zakopane
Mercure Kasprowy
Mercure Kasprowy Hotel
Mercure Kasprowy Hotel Zakopane
Mercure Kasprowy Zakopane
Mercure Zakopane Kasprowy
Zakopane Kasprowy
Zakopane Mercure
Accor Kasprowy Zakopane
Mercure Kasprowy Zakopane Hotel Zakopane
Mercure Zakopane Kasprowy Hotel
Mercure Zakopane Kasprowy
Bachleda Kasprowy Zakopane
Bachleda Hotel Kasprowy**** Hotel
Bachleda Hotel Kasprowy**** Zakopane
Bachleda Hotel Kasprowy**** Hotel Zakopane

Frequently asked questions

Is free cancellation available at Bachleda Hotel Kasprowy****?

Bachleda Hotel Kasprowy**** provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Bachleda Hotel Kasprowy****?

As of Aug 6, 2026, prices found for a 1-night stay for 2 adults at Bachleda Hotel Kasprowy**** on Sep 1, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Bachleda Hotel Kasprowy****?

This hotel in Zakopane is within a 10-minute walk of Polana Szymoszkowa, Szymoszkowa Ski Lift, and Wooden Tserkvas of the Carpathian Region in Poland and Ukraine. You'll also find Krupowki Street and Gubalowka Market within a short drive.

Will I be able to park at Bachleda Hotel Kasprowy****?

Yes, uncovered parking is offered for PLN 50 per night. An electric car charging station is also available for guests.

Is a spa located at Bachleda Hotel Kasprowy****?

Spa & Wellness Kasprowy is the hotel's spa and services include Thai massages, sports massages, reflexology, and Ayurvedic treatments.

Does Bachleda Hotel Kasprowy**** include a casino on the premises?

No, Bachleda Hotel Kasprowy**** doesn't have a casino.

Will I find an indoor pool at Bachleda Hotel Kasprowy****?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between noon and 6:00 PM.

Is Bachleda Hotel Kasprowy**** a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an outdoor pool, and a poolside bar.

Does Bachleda Hotel Kasprowy**** have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Bachleda Hotel Kasprowy**** have a restaurant that serves breakfast?

Yes, Bachleda Hotel Kasprowy**** has 3 restaurants, and serves breakfast for a surcharge.

Will Bachleda Hotel Kasprowy**** allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Bachleda Hotel Kasprowy**** for a fee of PLN 150 per pet, per night. The property also provides food and water bowls.

Does Bachleda Hotel Kasprowy**** have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Bachleda Hotel Kasprowy****?

The closest major airport to Bachleda Hotel Kasprowy**** is Poprad (TAT-Poprad - Tatry), which is about 21 mi away.

Can I book a room with a balcony at Bachleda Hotel Kasprowy****?

Yes, some guestrooms at Bachleda Hotel Kasprowy**** offer a balcony and may feature mountain views.

Does Bachleda Hotel Kasprowy**** have a wedding venue?

Take advantage of the wedding venue at Bachleda Hotel Kasprowy**** if you plan to say "I do" during your trip.

Bachleda Hotel Kasprowy**** Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 64 out of 199 reviews
Rating 8 - Good. 90 out of 199 reviews
Rating 6 - Okay. 29 out of 199 reviews
Rating 4 - Poor. 8 out of 199 reviews
Rating 2 - Terrible. 8 out of 199 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Would recommend to anyone from the UK. Fly to Krakow then about a 90 min drive. Spa , food, hotel fantastic
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Krystyna

Liked: Cleanliness, amenities
Beautiful views and excellent service
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Helene

Liked: Cleanliness, staff & service, room comfort

great facilities

Amazing facilities for families, kids club 10/10 and gym also top notch! Pool offered amazing views. Restaurant in ground floor good but very pricy. Paid 190 EUR for a dinner including be wine for 2 adults and 2 kids. Only minus was that the over all feel outside is very dated. And family rooms very small and not suitable for 2 adults and 2 kids.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service

Amazing views

Hotel very clean. Very friendly staff. Delicious food both in restaurant Grand Kasprowy as well as the -1 breakfast/dinner. Curtains in the room unfortunately do not close fully and was not resolved. Quite noisy air conditioning.
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort

Great food but beds uncomfortable

Great food in restaurant and bar, good sauna/spa (extra charge), good swimming pool, good location for the ski slope. Bedrooms dated and beds uncomfortable. Bus to take you into town. But for the price paid, will not be coming back
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

ELA

Liked: Cleanliness, amenities, property conditions & facilities
This was my 6th stay at the hotel and it might have been the last one. They are expanding and building a huge aqua park within the hotel premises, which once finished will be great BUT I paid 1,500 pln per night in the hotel and was exposed to heavy machinery and construction noises from 6am in the morning all the way till 10pm. Non stop noise! No mention of it at the check it by the hotel staff, paid extra for room with a view of the Tatra Mountains and got extra noise with my money instead! The construction will continue till the 2028, just saying… really disappointed!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Mikael

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Dirty room

Everything was nice and aervice minded staff, reason its not getting higher is that when coming into our room their was food and a bracelet on the floor showing they really havent cleaned the room at all.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

IZABELA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel /rooms needs maintenance improvements ASAP. In our first 24 hour , we had to change 3 times room. Reasons: no A/C in room and bad smell. Even in our 3rd room there was no water pressure in the shower. A/C was not working properly too. Workers were very nice.
Stayed 4 nights in Jun 2023
Verified review

4/10 Poor

elizabeth

Check in was not very welcoming. A lot of little broken things in the room ex. Broken trash can in the bathroom. The room was very smelly. No iron in the room. There an iron room on the 1st floor but it was very dirty. Breakfasts are far from enjoyable.
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Agata

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The condition of the hotel is not Good especially on the floors. Aircon in the room was broken - but we got uprageded room. In the other room there was a strange noice on the 7th floor - like a laundry noise all night. I was informed by the staff that it is even worst on the 4th floor. LOL. We had to pay additionally to enter the spa/outside jacuzzi space. From 7 am they are building a pool or sth so if you want to have a peaceful stay- don’t go there. In the breakfast restaurant some tables and chairs look like from the 90’s. Overall - I would not recommend- this is not 4star hotel that I excpected.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, nice views Additional charges for many facilities. Over priced hotel
Stayed 2 nights in May 2022
Verified review

4/10 Poor

Ivan

Liked: Amenities
Disliked: Staff & service
The hotel is located next to a nice slope to Zakopane. Very convenient if your main purpose is skiing or snowboarding. However, there is not much around and you definitely would need a car to enjoy Zakopane. The property has nice amenities, but it is an old building (renovated) and it needs some maintenance (elevators are old and get stuck). Also, I feel that it’s totally overpriced. The radisson is a nicer property and cheaper. This hotel also charges from 70-100 zl per night per parking. So be ready to pay an extra 100 bucks just for parking if you are staying over 5 nights. This is ridiculous. The food is good in the hotel. Service is ok, nothing special.
Stayed 6 nights in Jan 2022
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, helpful hotel.

I have been staying at this hotel now for several years, I attend with different groups throughout each year, family groups and groups of friends, both these groups are catered for fantastically by the hotel. This year in particular changes to the UK entry requirements a fit to fly certificate was required, the hotel advised me where to obtain such a test and assisted with me obtaining the certificate on the date of my return home, many thanks again to the hotel and I’ll definitely see you again next year.
Photograph from the outside terrace taken in early December 2021
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super wypoczynek, w super hotelu.

Hotel tylko z zewnątrz straszy, w środku super wystrój, restauracje, spa, baseny. Gorąco polecam Hotel Kasprowy. Jedna sprawa była słaba i do poprawy, śniadania przez 4 dni te same zimne i na ciepło: Jajecznica, cienkie parówki, kiełbaska, kaszanka, pankejki, fasolka, boczek. No dobra sałatka podczas całego pobytu się zmieniła. Zjeść i najeść dało radę ale bez fajerwerków. Bar czynny tylko do 22.00. Ważne wybierajcie pokoje z widokiem na giewont a nie na wzgórze. Nie zmienia to faktu że jest to bardzo dobry hotel z dobrą restauracją, barem, spa i przemiłą i uczynną obsługą na recepcji jak i panie pokojowe.
Poranek w listopadzie.
Stayed 4 nights in Nov 2021
Verified review

8/10 Good

Jane Lundby

Liked: Staff & service, property conditions & facilities, room comfort

Dejligt sted.

Det var hyggeligt. Der er ok rent ved ankomsten . Men badeværelse rengøres ikke under ophold selv om man krydser af hvad man ønsker gjort . Det vil være fin service af hotellet at oplyse ved ankomst , at de har en bus som kører ned i byen og andre steder i området. Men ellers søde og venlige personaler.
Stayed 4 nights in Oct 2021
Verified review

6/10 Okay

Verified traveler

Un peu déçu. J'ai pris chambre avec vue sur la montagne, nous avons eu vue partielle au 1er etage, avec chambre pas rénovée et sans une vraie clim. Par contre très bon petit déjeuner.
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Joanna

Liked: Staff & service, amenities
Disliked: Cleanliness
Grymt SPA, och bra restaurang på hotellet! Läget är inte det bästa, men absolut värt att stanna där för det mysiga spaat och utsikten från rummet, rummen är små och trånga tyvärr, och många delar på hotellet är fortfarande gamla. Städningen är under all kritik, det drog ner vistelsen. Aldrig varit med om så smutsiga rum
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Anna

Liked: Cleanliness, staff & service, room comfort

Niezły hotel za zbyt wysokie pieniądze

Hotel w porządku, aczkolwiek przy tej wysokości ceny za noc, byłam rozczarowana faktem, że strefa spa była dodatkowo płatna (nikt nie podawał takiej informacji wcześniej). Ponadto dodatkowe opłaty za parking i za śniadanie spowodowały, noc w tym 3* hotelu była w moim mniemaniu przesadnie wysoka. W zamkniętej strefie spa brak pryszniców jest dużym minusem
Stayed 3 nights in Sep 2020
Verified review

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities

Gorski klimat hotelu

Hotel idealnie oddający górski klimat i to jest ogromny plus. Z zewnątrz nieco wiekowy jednakże w środku nowoczesny, fajny. Super strefa SPA i basen (aczkolwiek jak jest weekend i jest dużo ludzi to dość tłoczno). Minusem jest brak klimatyzacji w pokojach. Ogólnie bardzo pozytywny, blisko do Krupówek nawet na piechotę. Zapewne wrócę przy kolejnej wizycie w Zakopanem co chyba jest najlepszą rekomendacją :)
Stayed 2 nights in Aug 2020
Verified review

6/10 Okay

Izabela

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
De städade aldrig vårt rum trots att vi frågade om städningen.
Stayed 2 nights in Jul 2020
Verified review

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dårlig service

Fint, stort og rent hotel med vildt smuk udsigt. God morgenmadsbuffet. Pool i kælderen, men med larmende børn - der var et voksen-område, men man skal betale for at komme derind, og det er lidt svært når man står i badetøj og ikke har en pung med. Ingen mulighed for at få regningen skrevet på værelset. Personalet var sure og ikke specielt hjælpsomme. Trak oplevelsen meget ned.
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Matthias

Liked: Staff & service, property conditions & facilities, room comfort

Gesamtnote 2-

Das Restaurant im Hotel ist TOP, absolut empfehlenswert. Eingangsbereich sehr schön gemacht. Zimmer mit Balkon OK. Die Sitzgruppen auf den Stockwerken wo die Zimmer sind sollten weg, da hier gerne zur späten Stunde die Gäste sitzen und laut erzählen während andere schlafen wollen. 1x wurde vergessen das Zimmer zu reinigen und mit Handtüchern zu versorgen, 1x waren wir morgens noch im Zimmer und es wurde im Eiltempo (2 min.) "gesaugt und gereinigt". Im Frühstücksraum aber auch im edlen Restaurant "schlecht erzogene Eltern" die ihre Kinder nicht im Griff hatten.
Stayed 4 nights in Dec 2019
Verified review

6/10 Okay

Janusz

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I must admit food was good, service was pleasant. However our room was in poor condition, didn't look anything like advertised. Advertised rooms are after renovations and we weren't informed about different standards. That was very disappointing. Overall hotel is clean has nice entrance, swimming pool, and very good location for skiing and walking excursions.
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

K.R.V. s.r.o.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dobrý hotel

Odporučam, boli sme spokokný.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skvelé raňajky,bohatý výber, pekné tiché izby, dobré služby, blízko centra, hneď pri hotely termálne kúpalisko aj vlek. Mínusom bolo platené parkovisko. Radšej mala byť cena parkovného v cene ubytovania, takto sa zybtočne strápňujú pýtanim peňazí, za niečo, čo je štandard v iných hoteloch. A tiež župany za depozit vo wellnese. Kto chodí s peniazmi do wellnesu? Takže sme museli behať po hotely a zháňať cash, keď dnes už všetko platíme kartami. Inak skvelý hotel a určite sa sem znova vrátime.
Stayed 2 nights in Aug 2019