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Impossible Motel

3.0 star property

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Photo gallery for Impossible Motel

Design Double Room - 2 Baths (Labyrinth) | Bathroom | Designer toiletries, hair dryer, towels, soap
Reception
Deluxe Room (Superb) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi
Luxury Room, Hot Tub (Sir Joseph Terry) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3 St. Helens Square, York, England, YO1 8QN
  • Place, Shambles
    ‪3 min walk‬
  • Place, York Minster
    ‪3 min walk‬
  • Place, York Christmas Market
    ‪3 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪64 min drive‬

Room options

View all photos for Signature Double Room, Hot Tub (Stella Solarium)

Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Signature Double Room, Hot Tub (Stella Solarium)

  • Sleeps 2
  • Free WiFi

View all photos for Design Double Room - 2 Baths (Labyrinth)

Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Design Double Room - 2 Baths (Labyrinth)

  • Sleeps 2
  • Free WiFi

View all photos for Basic Double Room (Dungeon)

Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Basic Double Room (Dungeon)

  • Sleeps 2
  • Free WiFi

View all photos for Signature Double Room, Hot Tub (Stella Solarium)

Signature Double Room, Hot Tub (Stella Solarium) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Signature Double Room, Hot Tub (Stella Solarium)

  • City view
  • 207 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Design Double Room - 2 Baths (Labyrinth)

Design Double Room - 2 Baths (Labyrinth) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Design Double Room - 2 Baths (Labyrinth)

8.0 out of 10
Very good
(1 review)
  • 198 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room (Dungeon)

Basic Double Room (Dungeon) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Basic Double Room (Dungeon)

  • 145 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Romantic Room - Bath for 2 (The Red Room)

Romantic Room - Bath for 2 (The Red Room) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Romantic Room - Bath for 2 (The Red Room)

  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Double Room, City View (Sublime)

Classic Double Room, City View (Sublime) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Classic Double Room, City View (Sublime)

  • City view
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Superb)

Deluxe Room (Superb) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Deluxe Room (Superb)

8.0 out of 10
Very good
(1 review)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, City View (Splendid)

Classic Room, City View (Splendid) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Classic Room, City View (Splendid)

  • City view
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Room, Hot Tub (Sir Joseph Terry)

Luxury Room, Hot Tub (Sir Joseph Terry) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Luxury Room, Hot Tub (Sir Joseph Terry)

8.0 out of 10
Very good
(1 review)
  • 158 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Double Room, No Windows (The Bank Vault)

Economy Double Room, No Windows (The Bank Vault) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Economy Double Room, No Windows (The Bank Vault)

10.0 out of 10
Exceptional
(2 reviews)
  • 181 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Elite Room - Bath for 2 (Sensational)

Elite Room - Bath for 2 (Sensational) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Elite Room - Bath for 2 (Sensational)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Room, City View (Spectacular)

Comfort Room, City View (Spectacular) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Comfort Room, City View (Spectacular)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Economy Double Room, No Windows (Mail Room)

Economy Double Room, No Windows (Mail Room) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Economy Double Room, No Windows (Mail Room)

8.0 out of 10
Very good
(1 review)
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Double Room, No Windows (Experience)

Economy Double Room, No Windows (Experience) | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Economy Double Room, No Windows (Experience)

10.0 out of 10
Exceptional
(1 review)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

York

Located in City Centre, Impossible Motel is within a 5-minute walk of popular attractions such as York Minster and Shambles. This 13-room, 3-star hotel has conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.

What's nearby

  • Shambles - 3 min walk - 0.2 miles
  • York Minster - 3 min walk - 0.2 miles
  • York Christmas Market - 3 min walk - 0.2 miles
  • York City Walls - 5 min walk - 0.3 miles
  • Jorvik Viking Centre - 5 min walk - 0.3 miles

Getting around

  • York Station - 8 min walk
  • Leeds (LBA-Leeds Bradford) - 61 min drive

Restaurants

  • ‪Bettys Café Tea Rooms - ‬1 min walk
  • ‪Northern Monk Refectory // YRK - ‬2 min walk
  • ‪House Of The Trembling Madness - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Impossible Motel

Impossible Motel features free WiFi in public areas and a water dispenser. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this adults-only hotel include a banquet hall and a porter/bellhop.
40-inch Smart TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport Egyptian cotton sheets. Phones are also standard. Change of towels is available on request.

Similar properties

Exterior
Moxy York
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,011 reviews
$86 nightly
The price is $103
Jun 14 - Jun 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Impossible Restaurant
  • Impossible Tea Room
  • Impossible Wonderbar
  • Pink

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • Pay movies

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Impossible Motel York
Impossible Motel Hotel
Impossible Motel Hotel York

Frequently asked questions

Is a free cancellation option available at Impossible Motel?

Impossible Motel provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Impossible Motel?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Impossible Motel on Jun 21, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Impossible Motel?

This hotel is situated in City Centre, just steps from York Minster, and within a 10-minute walk of Shambles and York City Walls. You'll also find York Racecourse and McArthur Glen Designer Outlet within a short drive.

Is there parking available at Impossible Motel?

No, there isn't parking available at the hotel.

Does Impossible Motel include a casino on the premises?

No, Impossible Motel doesn't have a casino.

Is there an indoor pool at Impossible Motel?

No, there is no indoor pool at this hotel.

Is Impossible Motel good for couples?

This adults-only hotel offers many amenities for couples, including champagne service as well as an al fresco restaurant and proposal/romance packages.

Does Impossible Motel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Impossible Motel have a restaurant that serves breakfast?

Yes, Impossible Motel serves breakfast for a surcharge at Impossible Restaurant.

Does Impossible Motel allow pets to stay for free?

No, pets aren't allowed at Impossible Motel.

Does Impossible Motel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Impossible Motel?

The closest major airport to Impossible Motel is Leeds (LBA-Leeds Bradford), which is about 24.2 mi away.

Are there rooms with balconies at Impossible Motel?

Yes, some guestrooms at this hotel offer a furnished balcony/patio where guests can enjoy city and courtyard views.

Impossible Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 90 out of 152 reviews
Rating 8 - Good. 26 out of 152 reviews
Rating 6 - Okay. 18 out of 152 reviews
Rating 4 - Poor. 12 out of 152 reviews
Rating 2 - Terrible. 6 out of 152 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities
Great hotel very modern and unique
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great central location and quiet, very quirky rooms! We stayed in the red room and the large bath was amazing, appreciated the later checkout of 11 as standard. Overall great value for money and would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, amenities
Gorgeous room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Lovely room,very helpful staff, great communication before we arrived .will definitely return
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Valeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff and great rooms
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities
Nice room. Quirky
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Fco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is on an ideal location. The staff was friendly and very helpful, and the overall design of the hotel and rooms is beautiful!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Damian

Excellent location. Beautiful decor. We stayed in the
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and a quirky vibe, will defo use again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, amenities
Rooms were insane, not Thor the faint hearted mind as very dark but really funky it your looking for something different. Perfect t location, Pink venue was stunning too. Would love to come back and check out the hot tub room next
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault the service from the staff who wete so friendly and were very knowledgeable about the event i was going to and the places i mentioned hoping to visit.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, beautiful hotel with very welcoming and helpful staff
Stayed 1 night in May 2025
Verified

6/10 Okay

Bev

Liked: Staff & service
Staff great, room needed attention
Stayed 1 night in Nov 2025
Verified

8/10 Good

Suzanne

Liked: Staff & service
Great Location situated in center opposite Bettys tea rooms Had to change rooms due to broken toilet seat but staff were helpful and resolved issue No breakfast included but this was a plus as there are so many great places to eat breakfast / brunch only a few minutes walk away
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 3rd time staying, great customer service and a great place!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous quirky hotel just a bit of a maze to navigate. Also we were in basement and a lot of noise above. Chairs scraping on floors etc other than that staff cleanliness location etc all perfect.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

Amazing stay for my partners birthday - had the option to add surprise balloons and gifts into the room prior arrival- wonderful option! Also upgraded us to the terrace + hot tub room for our second night and it really made the stay special - staff were wonderful, super thoughtful with the smaller touches, and couldn’t do enough for us, would stay here again in a heartbeat!
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lots of noise from above. Barrels being dropped and moved. Didn’t get a good sleep
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Ben

Liked: Property conditions & facilities
The Toilet has no door! It’s pitch black and there’s brick dust everywhere.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MOIRA

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful especially carrying our bags to and from our room. The room was very clean and the bed was soft and extremely comfortable. The room was in the basement and there are steps but they are broken up not continuous so weren’t too problematic for some one with slight mobility issues. The music and noise from the bar ended at 11pm and we didn’t experience any noise from outside or other guests.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place!!
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Mike

The room was smelly.. Dirty and dark I got the
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Absolute amazing stay . ❤️ loved the rooms we stayed 1 night in the vault ( didnt see the ghost !! ) thankgod! And stayed in the top room with roof top tub 2nd night , the pictures dont show how big the room really is its huge ! Loved all of it do much and the tub is 40c great . Location perfect opposite bettys tearooms 10min walk away from train station would love to book again sad we had to leave , all staff so friendly and happy 😊 and the secret doors are a treat, into the bar and basement 😀
Stayed 1 night in Nov 2025