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New Heaven Hôtel

4.5 star property
Luxury hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for New Heaven Hôtel

Exterior
Reception
Restaurant
Executive Studio Suite | Pillowtop beds, in-room safe, individually decorated
Deluxe Room | Pillowtop beds, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Rte de Melen, Yaoundé, Région du Ctre
  • University of Yaounde
    ‪7 min walk‬
  • Palais des Congres de Yaounde
    ‪5 min drive‬
  • Embassy of the United States of America
    ‪6 min drive‬
  • Yaounde (NSI-Nsimalen Intl.)
    ‪20 min drive‬

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Room options

View all photos for Comfort Room

Comfort Room | Pillowtop beds, in-room safe, individually decorated

Comfort Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Pillowtop beds, in-room safe, individually decorated

Executive Studio Suite

  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Pillowtop beds, in-room safe, individually decorated

Deluxe Room

  • City view
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Yaoundé

New Heaven Hôtel places you within a 10-minute stroll of University of Yaounde and Art Museum. This 37-room, 4.5-star hotel has free breakfast along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Art Museum - 5 min walk - 0.3 miles
  • University of Yaounde - 7 min walk - 0.4 miles
  • Palais des Congres de Yaounde - 5 min drive - 2.8 miles
  • Embassy of the United States of America - 6 min drive - 3.6 miles
  • Stade Omnisports - 7 min drive - 4.2 miles

Getting around

  • Yaounde (NSI-Nsimalen Intl.) - 34 min drive

Restaurants

  • ‪50-50 - ‬3 min drive
  • ‪Restaurant Chez Maman Helene - ‬4 min drive
  • ‪La Plaza - ‬4 min drive
  • ‪Le Panoramique - ‬3 min drive
  • ‪Texaco École De Police - ‬4 min drive

About this property

New Heaven Hôtel

Luxury hotel with a full-service spa and free breakfast
Guests of New Heaven Hôtel enjoy features like a full-service spa, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with access to locker space, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and laundry facilities.
40-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include electric kettles, safes, and phones. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Fraicheur. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 10; reservation required

Things to do

  • Full-service spa
  • Playground

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 538 square feet of conference space
  • Business center

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 6.10 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Hosted evening meal: EUR 10

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

New Heaven Hôtel Hotel
New Heaven Hôtel Yaoundé
New Heaven Hôtel Hotel Yaoundé

Frequently asked questions

Is free cancellation available at New Heaven Hôtel?

New Heaven Hôtel offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at New Heaven Hôtel?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at New Heaven Hôtel on Jun 8, 2025 start from $80.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to New Heaven Hôtel?

This hotel is located in Yaoundé within a short 9-minute walk of Art Museum. You'll also find Stade Omnisports and National Museum of Yaounde within a short drive.

Is there parking available at New Heaven Hôtel?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at New Heaven Hôtel?

Fraicheur is the hotel's full-service spa and services include massages.

Does New Heaven Hôtel feature a casino at the property?

No, New Heaven Hôtel doesn't have a casino.

Is there an indoor pool at New Heaven Hôtel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at New Heaven Hôtel?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Does New Heaven Hôtel have a hot tub?

Yes, this hotel has a spa tub.

Does New Heaven Hôtel have a restaurant with a breakfast menu?

Yes, New Heaven Hôtel serves free buffet breakfast each morning from its restaurant.

Does New Heaven Hôtel allow pets to stay free of charge?

No, pets aren't allowed at New Heaven Hôtel.

Does New Heaven Hôtel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from New Heaven Hôtel?

The closest major airport to New Heaven Hôtel is Yaounde (NSI-Nsimalen Intl.), which is 13.2 mi away (34 minutes by car).

Are there rooms with balconies that I can book at New Heaven Hôtel?

Yes, some guestrooms at New Heaven Hôtel offer a balcony and may feature city views.

New Heaven Hôtel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 9 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tambi

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2024

8/10 Good

Frankline

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2024

4/10 Poor

Liwang

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping sometimes is messy.
Stayed 5 nights in Jul 2024

4/10 Poor

george

Business traveler
Disliked: Staff & service, property conditions & facilities

Complete hotel before start using.

Staff was friendly and helpful but the hotel is still undergoing repairs and made my stay very uncomfortable. TV didn't work, bathroom incomplete and hotel room has little to no supplies. Outside view from the balcony is absolutely disgusting.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant time here. Very friendly and organized staff. Breakfast buffet was great!! Good pricing. Will definitely be back…
Stayed 17 nights in Jun 2024

10/10 Excellent

Jean-Baptiste

Business traveler
Liked: Cleanliness, staff & service
Excellent place to stay with a friendy and welcoming staff. It will be nice to have an improved gym.
Stayed 6 nights in Jun 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, clean and very friedly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent services
Stayed 3 nights in Mar 2024

8/10 Good

Tambi

Stayed 1 night in Dec 2023

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities
Free airport shuttle was not free when I reserved my room the day before arriving.
Stayed 1 night in Oct 2023

8/10 Good

Etchu

Stayed 1 night in Sep 2023

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
The personnel was very cordial and the hotel relatively clean for its standard. A bit noisy from the surroundings especially at night. May be they could fit in soundproofs and musquito nets at the windows.
Stayed 4 nights in Jan 2025

4/10 Poor

GILLES

Business traveler
Disliked: Staff & service

Inutile de reproposer cet hotel prochainement.

Mon sejour a été plutôt profondément désagréable, surtout lorsque l'on se rend compte que le confort que l'on rencontre est très loin de la présentation. Côte information, c'était plutôt nul d'autant que lorsque nous nous sommes présenté au petit déjeuner à 10 heures du matin, il etait clos alors que nous n'avons été prévenus de rien au sujet des horaires à l'arrivée. Par ailleurs, mis à part le réceptionniste de nuit que nous avons trouvé à l'arrivée, les personnes en journée se sont montrées plutôt condescendantes au plus haut point.
Stayed 1 night in Dec 2024

8/10 Good

Jurriaan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martial

Liked: Cleanliness, staff & service, property conditions & facilities
J'ai pris une suite qui était en très bon état. Belle qualité de service Equipe très réactive.
Stayed 3 nights in Jul 2024

8/10 Good

Charles Luc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

merci pour tout

Malgré la breveté du séjour, une seule nuit pour une famille de 8 personnes, nous avons profité d'un excellent accueil, nos souhaits ont tous été exaucé, la navette depuis l'aéroport très bien et un chauffeur nous a accompagné de nuit pour aller manger, petit déjeuner parfait. Nous ne pouvons que recommander cet établissement et ne manquerons pas d'y retourner à l'occasion lors de nos passages à Yaoundé
Stayed 1 night in Feb 2024

10/10 Excellent

Nicolaas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Hotel to stay in. Wel equipped. Nice personel. Friendly people. Transport to the airport.
Stayed 6 nights in Oct 2023