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Hotel Crown Hills Tokuyama

Property class: 3

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Photo gallery for Hotel Crown Hills Tokuyama

A hotel entrance with a revolving door, a sign above it, and a tiled floor.
A buffet setup with various food items and a large pillar in the center.
A vending machine with various drinks and snacks.
A hotel room with two beds, each with patterned bedding, a bedside table with a lamp, a phone, and a framed picture on the wall.
A bicycle with a basket and a sign, parked on a patterned tiled floor.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
2-30, Hon-machi, Shunan, Yamaguchi-ken, 745-0036
  • Place, Shunan City Museum of Art and History
    ‪17 min walk‬
  • Place, Tokuyama Zoo
    ‪20 min walk‬
  • Place, Shunan City Cultural Hall
    ‪3 min drive‬
  • Airport, Iwakuni (IWK)
    ‪78 min drive‬

Room options

View all photos for Single Room, Non Smoking

A neatly made bed with a patterned bedspread, a bedside lamp, a telephone, and a small table with a tissue box.

Single Room, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

A neatly made bed with a patterned bedspread, a bedside lamp, a telephone, and a small table with a tissue box.

Single Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

A hotel room with two beds, each with patterned bedding, a bedside table with a lamp, a phone, and a framed picture on the wall.

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Shunan

Hotel Crown Hills Tokuyama is located within a mile (2 km) of Shunan City Museum of Art and History and Shunan City Cultural Hall. The 94 rooms at this 3-star hotel include refrigerators, electric kettles, and TVs.

What's nearby

  • Shunan City Museum of Art and History - 17 min walk - 0.9 miles
  • Tokuyama Zoo - 20 min walk - 1.1 miles
  • Shunan City Cultural Hall - 3 min drive - 1.2 miles
  • Toishi Hachimangu Shrine - 5 min drive - 1.7 miles
  • Hofutenmangu Shrine - 42 min drive - 19.1 miles

Getting around

  • Yamaguchi Tokuyama Station - 5 min walk
  • Iwakuni Airport (IWK) - 66 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪旬鮮台所 Zen 徳山駅前店 - ‬6 min walk
  • ‪階杉周南店 - ‬6 min walk
  • ‪鶏そば カヲル - ‬4 min walk
  • ‪くうかい - ‬4 min walk

About this property

Hotel Crown Hills Tokuyama

Guests of Hotel Crown Hills Tokuyama enjoy free WiFi in public areas, microwave in a common area, and laundry facilities. Self parking is available for JPY 500.00 per night. Helpful staff can provide dry cleaning/laundry services and luggage storage. This hotel also has a vending machine.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and slippers. Other standard amenities include refrigerators, electric kettles, and desks. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 500 per night)

Food and drink

  • Free buffet breakfast

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The entrance to the property closes between 2:30 AM and 5:30 AM. Guests are not permitted to enter or leave the property during this time.

Access methods

Private entrance

Pets

  • Service animals exempt from fees

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 500.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No alcohol is permitted at Hotel Crown Hills Tokuyama.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Crown Hills Tokuyama Shunan
Crown Hills Tokuyama Shunan
Crown Hills Tokuyama
Hotel Crown Hills Tokuyama Japan/Shunan
Crown Hills Tokuyama Shunan
Hotel Crown Hills Tokuyama Hotel
Hotel Crown Hills Tokuyama Shunan
Hotel Crown Hills Tokuyama Hotel Shunan

Frequently asked questions

Is free cancellation available at Hotel Crown Hills Tokuyama?

Hotel Crown Hills Tokuyama offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do near Hotel Crown Hills Tokuyama?

This hotel is located in Shunan, close to Tokuyama Zoo, Shunan City Museum of Art and History, and Shunan City Cultural Hall. You'll also find Setonaikai National Park and Toishi Hachimangu Shrine within a short drive.

Is parking available on site at Hotel Crown Hills Tokuyama?

Yes, parking is offered for JPY 500 per night.

Does Hotel Crown Hills Tokuyama feature a casino?

No, Hotel Crown Hills Tokuyama doesn't have a casino.

Is there an indoor pool at Hotel Crown Hills Tokuyama?

No, there is no indoor pool at this hotel.

Is Hotel Crown Hills Tokuyama a good place to stay for couples?

Couples staying at this hotel will value amenities like slippers, free WiFi in some guestrooms, as well as free breakfast.

Are there hot tubs at Hotel Crown Hills Tokuyama?

No, there isn't a spa tub at this hotel.

Does Hotel Crown Hills Tokuyama feature a restaurant that includes a breakfast menu?

Hotel Crown Hills Tokuyama offers free buffet breakfast though there is no restaurant.

Does Hotel Crown Hills Tokuyama allow pets to stay for free?

No, pets aren't allowed at Hotel Crown Hills Tokuyama though service animals are welcome.

Are there connecting rooms at Hotel Crown Hills Tokuyama?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Crown Hills Tokuyama?

The closest major airport to Hotel Crown Hills Tokuyama is Iwakuni Airport (IWK), which is about 25.8 mi away.

Are there rooms with balconies that I can book at Hotel Crown Hills Tokuyama?

No, you won't find guestrooms with balconies at Hotel Crown Hills Tokuyama.

Hotel Crown Hills Tokuyama Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 117 reviews
Rating 8 - Good. 43 out of 117 reviews
Rating 6 - Okay. 31 out of 117 reviews
Rating 4 - Poor. 6 out of 117 reviews
Rating 2 - Terrible. 0 out of 117 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Check-in time is from 15:00, but the public bath is open from17:00.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
**The positives: *It was an easy stay, with low-stress check-in and check-out, no 'vacate the room so we can clean,' and a vending machine and shelves of manga on the first floor. *I was able to open the window far enough to stick my head out and get a breath of fresh air, which was nice. *The coin laundry machines got the job done: 2.5hrs, 600 yen, clean and dry clothes.👍 **Neutral: *There was construction going on, but aside from a bit of occasional noise during the day, it was a non-factor. **The negatives: *When I arrived, the room had some REALLY dusty spots, like behind the TV and on top of the mini-fridge. As in, 'years and years of accumulated dust.' I get that those places aren't often looked at by customers, but how hard is to clean them once every few months? c'mon now. *The room and the bathroom felt pretty dated, but everything worked, I suppose. *The bathroom had some mold/mildew along the grout, although a bit of airing out the room helped that a lot. You might try that: Open the window and the door at the same time for 5-10 minutes while you're cleaning it. (...which seemed to be something you haven't done any time lately.) *The laundry room wasn't just dusty....it was kinda filthy. ugh. Someone clean those carpets, please.
Stayed 5 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
14時にホテルに顔を出しましたが、ルールはルールで15時チェックインとの事で、一度駅前で、時間をつぶして15時にチェックイン。ウエルカムドリングを持って部屋に入って、シャワーを浴びたのですが、つけていたはずのエアコンが、いつの間にか消えている？？？勘違いかと思いエアコンを再起動しますが、動かない！フロントに電話をしている最中にリモコンを押すと、起動しだしたので、様子見をすると電話を切ったのですが、風は出るのですが、冷風にならない・・・　再度フロントに電話。停電がありエアコンを確認しているので、少し待って下さいとの事、しばらくすると冷風になってようやくして、部屋が冷えてきたので、『よし』とした。確認が終わったら電話すると言っていたが、電話は無し。翌日朝風呂に入ろうと思ったのですが、大浴場は夜だけの営業でした。6時30分から無料の朝食を頂きました。（不味くは無いのですが、美味しくもない、いかにいつも利用しているホテルの朝食が美味しいか分かった瞬間でした。）雨だった事もあり、ゆっくり出かける事にしました。出発しようとしたのですが、大雨・・・　フロントに電話をしてタクシーを呼んでもらったのですが、どこも来ないとの事。（駅まで徒歩10分未満なので、嫌がられたのか？）等々、色々あり、あまり良い思い出の無いホテルとなりました。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食ブッフェは、信頼のBBHグループで、十分でした。また、機会があれば、利用したいと思いました。
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
とても良かったです！
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
フロントの方が親切でした。
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
安いので出張で泊まるだけなら充分！ 大風呂は快適。
Stayed 1 night in Feb 2025
Verified review

8/10 Good

駅から少し遠く、周辺に飲食店が少ない印象でした。 宿泊は問題ないです。 車の場合は駐車料金500円が別でかかります。
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

コスパが良い
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
女性用の大浴場が無いのが残念です。
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Cleanliness
受付の対応が時間によって愛想よかったり、ぶっきらぼうだったりした。無料朝食や飲み物サービスはよかった。
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
高級ホテルには及びませんが、色々と過ごしやすい様に気遣いがあり、不都合もありませんでしたよ
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
スタッフさんに親切にしてもらいました。
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのサービスが良い。
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Staff & service
スタッフの一所懸命が伝わって良かった
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Disliked: Cleanliness
虫の足が部屋に落ちていたり、たまたまだろうが、隣の部屋などがうるさかった。 また、テレビや電気のリモコンの電池が切れておりつけれなかった。
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

こじんまりしている

駅から近く,23時までは飲み物のサービスがあった. 大浴場も24時までオープンしてiた.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパが良かった！
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントが女性だったので 安心して宿泊できました。 ひとりで泊まるだけなら 十分な設備と清潔感で良かったです。
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

普通
Stayed 1 night in May 2023
Verified review

6/10 Okay

Liked: Staff & service, room comfort

気軽に滞在できる環境

一人旅だし気軽に滞在できる環境でした。 朝食が品数、ボリュームがあり満足でした。
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
徳山駅に、近くて良い。
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
忘年会後に利用しました。快適に過ごせました。
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
良い点:朝ご飯のビュッフェがバラエティに富んでおり満足。 悪い点:部屋のトイレのにおいが若干気になる。
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が良い。立地、スタッフ共に 良好
Stayed 4 nights in Sep 2022