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HNA Hotel Downtown Xian

2.5 star property
Hotel in Xi'an with a fitness center and massage/treatment rooms

Choose dates to view prices

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
258 DONGXIN STREET, XINCHENG DISTRICT, Xi'an, Shaanxi, 710004
  • Place, Xi'an City Walls
    ‪1 min walk‬
  • Place, Xi'an Bell Tower
    ‪2 min drive‬
  • Place, Great Mosque of Xi'an
    ‪3 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪32 min drive‬

Room options

Standard Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Executive Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive deluxe room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Suite, 1 King Bed

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Xi'an

Located in Xi’an City Center, HNA Hotel Downtown Xian is adjacent to Xi'an City Walls and within a 10-minute stroll of Shaanxi Science and Technology Museum. This hotel welcomes guests with conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Xi'an City Walls - 1 min walk - 0.0 miles
  • Shaanxi Science and Technology Museum - 12 min walk - 0.6 miles
  • Xi'an Bell Tower - 2 min drive - 1.2 miles
  • Great Mosque of Xi'an - 3 min drive - 1.5 miles
  • Xi'an Jiaotong University - 3 min drive - 1.7 miles

Getting around

  • Xi'an Station - 4 min drive
  • Nanshaomen Station - 4 min drive
  • Xi'an (XIY-Xianyang Intl.) - 42 min drive

Restaurants

  • ‪汉阴白火石汆汤 - ‬7 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪蜜雪冰城(二十六中店) - ‬7 min walk
  • ‪旬阳酸辣牛肉粉 - ‬6 min walk
  • ‪McDonald's (麦当劳) - ‬12 min walk

About this property

HNA Hotel Downtown Xian

Hotel in Xi'an with a fitness center and massage/treatment rooms
HNA Hotel Downtown Xian offers a gym, meeting rooms, and conference space. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a porter/bellhop.
Guests can expect free WiFi and wired Internet, along with LCD TVs. Phones are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Food and drink

  • Breakfast available for a fee: CNY 38 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chinese Restaurant

Things to do

  • Gym

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)

Entertainment

  • LCD TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Rollaway/extra beds are available for CNY 100.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Breakfast fee: approximately CNY 38 per person
  • Rollaway bed fee: CNY 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
  • Check-in: 2 PM
  • Check-out: 2 PM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

HNA Business
HNA Business Hotel
HNA Business Hotel Xi'an
HNA Business Xi'an
HNA Hotel
HNA Downtown Xian
HNA Hotel Downtown Xian Hotel
HNA Hotel Downtown Xian Xi'an
HNA Hotel Downtown Xian Hotel Xi'an

Frequently asked questions

Are free cancellation options available at HNA Hotel Downtown Xian?

HNA Hotel Downtown Xian provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do around HNA Hotel Downtown Xian?

This hotel is situated in Xi’an City Center within a 10-minute walk of Xi'an City Walls and Shaanxi Science and Technology Museum. You'll also find Zhangxueliang Residence and Yisu Grand Theater less than a mile away.

Is parking available on site at HNA Hotel Downtown Xian?

No, there isn't parking at this hotel.

Does HNA Hotel Downtown Xian have a casino on the premises?

No, HNA Hotel Downtown Xian doesn't have a casino.

Will I find an indoor pool at HNA Hotel Downtown Xian?

No, there is no indoor pool at this hotel.

What do couples enjoy most about HNA Hotel Downtown Xian?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a restaurant and spa treatment rooms.

Are there hot tubs at HNA Hotel Downtown Xian?

No, there isn't a spa tub at this hotel.

Does HNA Hotel Downtown Xian have a restaurant that serves breakfast?

Yes, HNA Hotel Downtown Xian serves breakfast for a surcharge at Chinese Restaurant.

Are there connecting rooms at HNA Hotel Downtown Xian?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to HNA Hotel Downtown Xian?

The closest major airport to HNA Hotel Downtown Xian is Xi'an (XIY-Xianyang Intl.), which is 23.4 mi away (42 minutes by car).

Are there rooms with balconies that I can book at HNA Hotel Downtown Xian?

No, at HNA Hotel Downtown Xian, there aren't any guestrooms that list a balcony.

HNA Hotel Downtown Xian Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

5.2/10

Cleanliness

5.0/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location and quiete

Near the bell buiding and huimin street, bus station down stair, very conviniente.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor value for money

HNA Business Hotel is the worst hotel I have been to in China. I had many problems with my room including poor room cleanliness, noise from outside (a busy street) since windows did not adjust, etc. I asked Hotel management to fix a few of the problems and they were never interested in providing a solution.

8/10 Good

Anonymous

I booked this hotel mainly because

I booked this hotel mainly because it was centrally located and had a good rate. It was very easy to find, and in easy walking distance ti the Drum Tower, where the bus from the airport stops. I booked a non-smoking room, and for the it menat a sign in the roomsaying "please do not smoke in bed". The room stank of smoke. Broadband internet is by cable only (i.e. No WiFi), which means it was useless with my iPad. Staff were very friendly. Breakfast Chinese only (I am still not used to having rice, noodles, etc. For breakfast). Very noisy all night due to strange mechanical noises (some sort of generator, air conditioning, or similar) from outside. Overall, great location and ok hotel. Good value fir money. The only real problem was the so-called non-smoking room...

6/10 Okay

Anonymous

Disliked: Cleanliness, staff & service

bathroom was very dirty, bedroom

bathroom was very dirty, bedroom was small, with questionable security. someone tried to open my room in the middle of the night! i know because the door latch had moved forward as if someone had opened it. told the reception but they couldnt do anything.

8/10 Good

Christian

Liked: Staff & service

This is a good mid-range hotel

This is a good mid-range hotel in downtown Xi'an. It is very central being only a few of minutes walk from the drum tower. Make sure you have the name and address written in Chinese as no-one (including about 10 taxi drivers) seemed to know where it was despite it being a large hotel!

6/10 Okay

Anonymous

No Thrills but cheap & No big complaints

We were disappointed that this hotel does not have a pool/fitness/sauna/massage/bowling as advertised. It does not cater to tourists. English was difficult to arrange. It is situated in the center of town a good walk to all the main sites. Be aware it is by the government buildings and music will wake you at 7 am as they raise the flag it's somewhat peaceful. The hotel breakfast was so so. The hotel was situated in the same building as an amazing Dim Sum restaurant that was happening well past midnight and delicious. With that being said it worked okay for us and it was very well priced.

8/10 Good

rhonda

Disliked: Staff & service

very little english spoken, beds

very little english spoken, beds hard

8/10 Good

Kari

Liked: Staff & service
Disliked: Cleanliness

Fitted carpet and dust, dust and

Fitted carpet and dust, dust and more dust. Under bed more dust.

2/10 Terrible

Super bernard

Disliked: Cleanliness, staff & service, room comfort

Sale

Pût simple, everything is dirty....the carpet has never been cleaned: hairs on the floor, cigarette snatched on the floor,....

4/10 Poor

李先生

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

打掃不乾淨

在客房衛生度有待改善 地毯都沒有吸乾淨 應該是說沒有吸 每天的打掃應該只有到垃圾跟換床單 桌子都是灰塵 房間提供的兩瓶水也要每天打電話去討 衛生紙用完了也不會主動補貨 整體來說 服務員應付了事

6/10 Okay

Metin

Disliked: Staff & service

Kein englisch sprechende Personal,

Kein englisch sprechende Personal, nicht hilfsbereit. Hotel und die Zimmer sind renovierungs bedürftig. Frühstück nur für Asiaten.

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