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Hotel Balcón del Parque

3.0 star property

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Photo gallery for Hotel Balcón del Parque

Front of property
Family Cabin | Private kitchen | Coffee/tea maker
Presidential Room | Private kitchen | Coffee/tea maker
Presidential Cabin | Premium bedding, down comforters, desk, iron/ironing board
Family Cabin | Premium bedding, down comforters, desk, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rafael Ramírez, 62, Xalapa, VER, 91000
  • Place, Los Tecajetes Park
    ‪1 min walk‬
  • Place, State Theatre
    ‪5 min walk‬
  • Place, Xalapa Cathedral
    ‪7 min drive‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪24 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Room

Junior Room | View from room

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Senior Room

Senior Room | Premium bedding, down comforters, desk, iron/ironing board

Senior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, desk, iron/ironing board

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Cabin

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board

Family Cabin

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, desk, iron/ironing board

Presidential Cabin

10.0 out of 10
Exceptional
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Room

Presidential Room | Premium bedding, down comforters, desk, iron/ironing board

Presidential Room

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Xalapa

Located in Xalapa Centro, Hotel Balcón del Parque is adjacent to Los Tecajetes Park and within a 10-minute stroll of State Theatre. This 26-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Los Tecajetes Park - 1 min walk - 0.1 miles
  • State Theatre - 5 min walk - 0.3 miles
  • Juarez Park - 19 min walk - 1.0 mile
  • Palacio de Gobierno - 6 min drive - 1.2 miles
  • Xalapa Cathedral - 7 min drive - 1.2 miles

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive

Restaurants

  • ‪Tacos Meridiano - ‬5 min walk
  • ‪Asadero Cien - ‬4 min walk
  • ‪Hotel Xalapa - ‬6 min walk
  • ‪La Estancia de los Tecajetes - ‬7 min walk
  • ‪Esquites Sayago - ‬5 min walk

About this property

Hotel Balcón del Parque

Guests of Hotel Balcón del Parque enjoy features like free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, desks, and wardrobes or closets are other standard amenities. Change of towels is available on request.

Similar properties

Exterior
Holiday Inn Express Xalapa by IHG
Xalapa Centro
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 725 reviews
$78 nightly
The price is $92
Jun 30 - Jul 1
Total with taxes and fees
Holiday Inn Express Xalapa by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Frequently asked questions

Is free cancellation available at Hotel Balcón del Parque?

Hotel Balcón del Parque offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Balcón del Parque?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Balcón del Parque on Jun 28, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Balcón del Parque?

This hotel is situated in Xalapa Centro within a 10-minute walk of Los Tecajetes Park and State Theatre. You'll also find Juarez Park and Palacio de Gobierno less than a mile away.

Will I be able to park at Hotel Balcón del Parque?

Yes, covered self parking is offered for free at the hotel.

Does Hotel Balcón del Parque include a casino at the property?

No, Hotel Balcón del Parque doesn't have a casino.

Will I find an indoor pool at Hotel Balcón del Parque?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Balcón del Parque?

Couples staying at this hotel will appreciate amenities like premium bedding and a smart TV as well as a garden-view restaurant.

Are there hot tubs at Hotel Balcón del Parque?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Balcón del Parque have a restaurant with a breakfast menu?

Yes, Hotel Balcón del Parque serves breakfast for a surcharge at Sal & Piedra.

Does Hotel Balcón del Parque allow pets to stay free of charge?

No, pets aren't allowed at Hotel Balcón del Parque.

Are there connecting rooms at Hotel Balcón del Parque?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Balcón del Parque?

The closest major airport to Hotel Balcón del Parque is Xalapa, Veracruz (JAL-El Lencero), which is 11.1 mi away (26 minutes by car).

Can I book a room with a balcony at Hotel Balcón del Parque?

Yes, some guestrooms at Hotel Balcón del Parque offer a furnished balcony and may feature park views.

Hotel Balcón del Parque Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 189 out of 230 reviews
Rating 8 - Good. 29 out of 230 reviews
Rating 6 - Okay. 6 out of 230 reviews
Rating 4 - Poor. 3 out of 230 reviews
Rating 2 - Terrible. 3 out of 230 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Margaret

Liked: Cleanliness
Our room was spacious and clean. Being right above the edge of Parque Tecajetes, we looked right into the trees. The staff and food at the hotel restaurant, Sal y Piedra, were both excellent. We would stay there again.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, big room, very comfortable, great food in the restaurant will be back.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Regino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place !
Verified

10/10 Excellent

Geoffrey

Liked: Amenities
Beautiful view of the park
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
It Is a clean, nice and friendly. I love to come to this hotel.
Stayed 1 night in Apr 2025
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. The rooms are large, very clean and had a fabulous view. It would have been a perfect stay except two doors down the guest staying in that room had karaoke so loud it could be heard not only in our room but in the hallway. We finally called the front desk at 11:30pm and were told that they could not hear it on the lobby but “ok”. The music stopped but started again at 5:45am! It got even louder when we were about to check out. This must have been a “special” guest to have these privileges. Also, we ate at the hotel restaurant. The first meal pizza was great but when we returned for breakfast the next morning, my husband got his meal and I waited an additional 20 minutes to get mine! We had the older lady for a waitress and we had to ASK her for more coffee and why the wait only to be told “well, they are poaching the eggs”. 🙄😒
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well maintained very close to restaurants, parks
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attentive and helpful. Good breakfast. Appeals to the independent traveler.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Adrián Neftali

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I would’ve stayed longer.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but not in a convenient location. A bit far from coffee shops and restaurants.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities
We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

JOSE LUIS ORTIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Cora

Liked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ANTONIO

I love it
Stayed 1 night in May 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
10/10
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Barbara

Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 3 nights in Sep 2024