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Holiday Inn Express Xalapa by IHG

3.0 star property
Hotel in Xalapa with free breakfast and a fitness center

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Photo gallery for Holiday Inn Express Xalapa by IHG

Exterior
Standard Room, 2 Queen Beds, City View | Down comforters, in-room safe, desk, blackout drapes
Free daily buffet breakfast
Exterior
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Av. I Zaragoz 8, Col. Centro, Xalapa, VER, 91000
  • Place, Xalapa Cathedral
    ‪1 min walk‬
  • Place, Palacio de Gobierno
    ‪1 min walk‬
  • Place, Juarez Park
    ‪1 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, desk, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(18 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Room amenity

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Room amenity

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Xalapa

Located in Xalapa Centro, Holiday Inn Express Xalapa by IHG is next to Juarez Park and Xalapa Cathedral. This 3-star hotel has 115 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Xalapa Cathedral - 1 min walk - 0.0 miles
  • Palacio de Gobierno - 1 min walk - 0.0 miles
  • Juarez Park - 1 min walk - 0.1 miles
  • Los Berros Park - 8 min walk - 0.5 miles
  • Los Tecajetes Park - 12 min walk - 0.7 miles

Getting around

  • Xalapa Station - 14 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 21 min drive

Restaurants

  • ‪Reformanda - Barra de Café - ‬2 min walk
  • ‪Bola de Oro - ‬3 min walk
  • ‪La Parroquia de Veracruz - ‬3 min walk
  • ‪Tacos La Vecindad - ‬2 min walk
  • ‪Dairy Queen - ‬2 min walk

About this property

Holiday Inn Express Xalapa by IHG

Hotel in Xalapa with free breakfast and a fitness center
Guests of Holiday Inn Express Xalapa by IHG enjoy a gym, free WiFi in public areas, and conference space. If you drive, self parking is MXN 25 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-out, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Coffee makers, free local calls, and safes are other standard amenities.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Secured, covered self parking on site (MXN 25 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: MXN 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa

Frequently asked questions

Is free cancellation available at Holiday Inn Express Xalapa by IHG?

Holiday Inn Express Xalapa by IHG provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see around Holiday Inn Express Xalapa by IHG?

This hotel is situated in Xalapa Centro, just steps from Juarez Park and Palacio de Gobierno, and within a short walk of Paseo de los Lagos Park. You'll also find Los Berros Park and Xalapeno Stadium less than a mile away.

Is parking available on site at Holiday Inn Express Xalapa by IHG?

Yes, secured parking is offered for MXN 25 per day.

Does Holiday Inn Express Xalapa by IHG include a casino on the premises?

No, Holiday Inn Express Xalapa by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Xalapa by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Express Xalapa by IHG?

Couples staying at this hotel will appreciate amenities like a down comforter as well as free breakfast and a 24-hour front desk.

Does Holiday Inn Express Xalapa by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Xalapa by IHG have a restaurant that serves breakfast?

Holiday Inn Express Xalapa by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Xalapa by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Xalapa by IHG though service animals are welcome.

Does Holiday Inn Express Xalapa by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Express Xalapa by IHG?

The closest major airport to Holiday Inn Express Xalapa by IHG is Xalapa, Veracruz (JAL-El Lencero), which is 10.3 mi away (21 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Xalapa by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Xalapa by IHG.

Holiday Inn Express Xalapa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 485 out of 666 reviews
Rating 8 - Good. 136 out of 666 reviews
Rating 6 - Okay. 29 out of 666 reviews
Rating 4 - Poor. 10 out of 666 reviews
Rating 2 - Terrible. 6 out of 666 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
There was a breakfast buffet. Last time I was here about 6 years ago the breakfast was excellent. This time it was average at best.
Stayed 3 nights in Oct 2025

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Martin

Stayed 2 nights in Oct 2025

8/10 Good

Aldo Daniel

Traveled with family
Liked: Cleanliness, staff & service
Personal muy amable. El desayuno de cortesía es bueno y completo. El hotel esta en pleno corazón del centro, se siente seguro y hay diferentes opciones para ir a comer o comprar.
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Stayed 1 night in Sep 2025

10/10 Excellent

HARPREET

Stayed 1 night in Sep 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Randolph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very walkable. Was it a 5 star hotel? No but the staff was super helpful and nice. No face towels and the towels were a little frayed but clean. I made a few requests and they were accomodated quickly & efficiently. We skipped the buffet breakfast for Hosteria de Candela which is affiliated with the hotel. We could charge our meal to the room. Pleasant stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

TEOFILO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estan remodelando el hotel… me toco una habitación remodelada y esta 10 de 10… por el precio se me hace una excelente opcion… el desayuno esta regular
Stayed 1 night in Jul 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
La comunicacion fue clara, las instalaciones limpias y la ubicacion es ideal para moverse a todos lados
Stayed 8 nights in Jul 2025

10/10 Excellent

Elda

Stayed 1 night in Jul 2025

10/10 Excellent

Pablo s

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Maria, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an exceptional walkable location. Breakfast was included too. There are plenty of options nearby as far as shops, restaurants, attractions.
Stayed 4 nights in May 2025

8/10 Good

Ximena

Stayed 12 nights in Mar 2025

8/10 Good

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no pool and hallways seem very dark
Stayed 7 nights in Mar 2025

10/10 Excellent

Anibal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Pablo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean ans staff was so nice. Hotel is also close to shopping and dining options. Highly recommended.
Stayed 9 nights in Dec 2024

8/10 Good

SILVIA

Traveled with family
Liked: Cleanliness, staff & service
Sólo funcionó un elevador de la plaza al hotel y las escaleras eléctricas para bajar estaban desactivadas.
Stayed 5 nights in Dec 2024

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property charges for parking and the elevator is something else
Stayed 2 nights in Dec 2024

10/10 Excellent

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, with comfy bedding
Stayed 8 nights in Nov 2024

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is super clean and friendly
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet room
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Javier, Guatemala

Good relaction price/ quality
Stayed 1 night in Nov 2024

10/10 Excellent

Sebastian J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024