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Holiday Inn Express Xalapa by IHG

3.0 star property
Hotel in Xalapa with free breakfast and area shuttle service

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Photo gallery for Holiday Inn Express Xalapa by IHG

Exterior
Standard Room, 2 Queen Beds, City View | 1 bedroom, down comforters, in-room safe, desk
Exterior
1 bedroom, down comforters, in-room safe, desk
Free daily buffet breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Av. I Zaragoz 8, Col. Centro, Xalapa, VER, 91000
  • Xalapa Cathedral
    ‪1 min walk‬
  • Juarez Park
    ‪1 min walk‬
  • Paseo de los Lagos Park
    ‪7 min walk‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪17 min drive‬

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Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

  • 538.00 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 258.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 323.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Room amenity

Standard Room, 2 Queen Beds, City View

  • 323.00 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, down comforters, in-room safe, desk

Standard Room

  • 323.00 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Xalapa

Located in Xalapa Centro, Holiday Inn Express Xalapa by IHG is next to Juarez Park and Xalapa Cathedral. This 3-star hotel has 115 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Xalapa Cathedral - 1 min walk - 0.0 miles
  • Juarez Park - 1 min walk - 0.0 miles
  • Paseo de los Lagos Park - 7 min walk - 0.4 miles
  • Los Tecajetes Park - 12 min walk - 0.7 miles
  • Xalapeno Stadium - 12 min walk - 0.7 miles

Getting around

  • Xalapa Station - 14 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 23 min drive

Restaurants

  • ‪La Parroquia de Veracruz - ‬3 min walk
  • ‪Tacos la Vecindad - ‬2 min walk
  • ‪La Parroquia - ‬1 min walk
  • ‪Butcher's by Tinto - ‬1 min walk
  • ‪Bola de Oro - ‬3 min walk

About this property

Holiday Inn Express Xalapa by IHG

Hotel in Xalapa with free breakfast and area shuttle service
Guests of Holiday Inn Express Xalapa by IHG enjoy a gym, free WiFi in public areas, and conference space. If you drive, self parking is MXN 25 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, express check-out, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Coffee makers, free local calls, and safes are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Secured, covered self parking on site (MXN 25 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: MXN 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa

Frequently asked questions

Is free cancellation available at Holiday Inn Express Xalapa by IHG?

Holiday Inn Express Xalapa by IHG provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see around Holiday Inn Express Xalapa by IHG?

This hotel is situated in Xalapa Centro, just steps from Juarez Park and Xalapa Cathedral, and within a short walk of Palacio de Gobierno. You'll also find Paseo de los Lagos Park and Los Berros Park less than a mile away.

Is parking available on site at Holiday Inn Express Xalapa by IHG?

Yes, secured parking is offered for MXN 25 per day.

Does Holiday Inn Express Xalapa by IHG include a casino on the premises?

No, Holiday Inn Express Xalapa by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Xalapa by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Xalapa by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as free breakfast and a 24-hour front desk.

Does Holiday Inn Express Xalapa by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Xalapa by IHG have a restaurant that serves breakfast?

Holiday Inn Express Xalapa by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Xalapa by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Xalapa by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Xalapa by IHG?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Express Xalapa by IHG?

The closest major airport to Holiday Inn Express Xalapa by IHG is Xalapa, Veracruz (JAL-El Lencero), which is 10.3 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Xalapa by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Xalapa by IHG.

Holiday Inn Express Xalapa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 402 out of 558 reviews
Rating 8 - Good. 121 out of 558 reviews
Rating 6 - Okay. 25 out of 558 reviews
Rating 4 - Poor. 8 out of 558 reviews
Rating 2 - Terrible. 2 out of 558 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ximena

Stayed 12 nights in Mar 2025

10/10 Excellent

Anibal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Pablo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean ans staff was so nice. Hotel is also close to shopping and dining options. Highly recommended.
Stayed 9 nights in Dec 2024

8/10 Good

SILVIA

Traveled with family
Liked: Cleanliness, staff & service
Sólo funcionó un elevador de la plaza al hotel y las escaleras eléctricas para bajar estaban desactivadas.
Stayed 5 nights in Dec 2024

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property charges for parking and the elevator is something else
Stayed 2 nights in Dec 2024

10/10 Excellent

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, with comfy bedding
Stayed 8 nights in Nov 2024

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is super clean and friendly
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet room
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Javier, Guatemala

Good relaction price/ quality
Stayed 1 night in Nov 2024

10/10 Excellent

Sebastian J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Luisa

Stayed 4 nights in Aug 2024

8/10 Good

Rubicelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a walking distance to touristic attractions
Stayed 5 nights in Aug 2024

10/10 Excellent

Ingrid

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente y el personal súper amable en especial César en la cocina y un muchacho alto en el lobby gracias!
Stayed 3 nights in Jun 2024

10/10 Excellent

JUAN E

Stayed 2 nights in Jun 2024

10/10 Excellent

Rocio

Stayed 1 night in May 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Stay in Centro

Hotel located in Centro near beautiful park and the city cathedral. Secure underground parking. Room was excellent. One of the most comfortable bed and pillows I’ve experienced in a long while. Hotel is located within a Plaza Building which offers a Movie theater and several restaurants.
Stayed 3 nights in May 2024

10/10 Excellent

Bernardo, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Arturo

Liked: Cleanliness
Disliked: Amenities
I didn't like that the front desk woman made a Copy Of My US Passport when she asked me for an ID, she should have only see it but no to copy it, I make Holiday Inn responsible for the misuse of my US Passport; We got an ugly room with not view and I mentioned this to the front desk lady but they just didn't care. No Hotel in The US or Europe have ever made copies of my ID

10/10 Excellent

Eladio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great complimentary breakfast, great location, easy parking
Stayed 1 night in Jan 2024

10/10 Excellent

Enrique, zapopan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sergio

Stayed 1 night in Dec 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del front desk muy amable. Todo muy bien en general
Stayed 1 night in Dec 2023

10/10 Excellent

velia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Oct 2023

10/10 Excellent

Hannah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our 4 nights at this hotel. It was easy to access, easy parking ( 25 pesos a night) and extremely clean. You can easily walk over to the park. The room was large and the beds were confortable. The breakfast had fruit, breads, cereal , eggs, a variety of other dishes.
Stayed 3 nights in Sep 2023