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Holiday Inn Express Xalapa by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Xalapa by IHG

Exterior
Exterior
Standard Room, 2 Queen Beds, City View | Down comforters, in-room safe, desk, blackout drapes
Free daily buffet breakfast
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Av. I Zaragoz 8, Col. Centro, Xalapa, VER, 91000
  • Place, Palacio de Gobierno
    ‪1 min walk‬
  • Place, Xalapa Cathedral
    ‪1 min walk‬
  • Place, Juarez Park
    ‪1 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, desk, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(20 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Down comforters, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, City View

Down comforters, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Xalapa

Located in Xalapa Centro, Holiday Inn Express Xalapa by IHG is next to Juarez Park and Xalapa Cathedral. This 3-star hotel has 115 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Palacio de Gobierno - 1 min walk - 0.0 miles
  • Xalapa Cathedral - 1 min walk - 0.1 miles
  • Juarez Park - 1 min walk - 0.1 miles
  • Paseo de los Lagos Park - 7 min walk - 0.4 miles
  • Los Berros Park - 8 min walk - 0.5 miles

Getting around

  • Xalapa Station - 14 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 21 min drive

Restaurants

  • ‪La Parroquia de Veracruz - ‬3 min walk
  • ‪Bola de Oro - ‬3 min walk
  • ‪Asadero Cien Zaragoza - ‬1 min walk
  • ‪Tacos La Vecindad - ‬2 min walk
  • ‪Reformanda - Barra de Café - ‬2 min walk

About this property

Holiday Inn Express Xalapa by IHG

Guests of Holiday Inn Express Xalapa by IHG enjoy a gym, free WiFi in public areas, and conference space. If you drive, self parking is MXN 25 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, express check-out, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Coffee makers, free local calls, and safes are other standard amenities.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Secured, covered self parking on site (MXN 25 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: MXN 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa

Frequently asked questions

Is free cancellation available at Holiday Inn Express Xalapa by IHG?

Holiday Inn Express Xalapa by IHG provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Xalapa by IHG?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Xalapa by IHG on Jun 30, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Holiday Inn Express Xalapa by IHG?

This hotel is situated in Xalapa Centro, just steps from Juarez Park and Palacio de Gobierno, and within a short walk of Paseo de los Lagos Park. You'll also find Los Berros Park and Los Tecajetes Park less than a mile away.

Is there parking available at Holiday Inn Express Xalapa by IHG?

Yes, secured parking is offered for MXN 25 per day.

Does Holiday Inn Express Xalapa by IHG include a casino on the premises?

No, Holiday Inn Express Xalapa by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Xalapa by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Xalapa by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a free daily breakfast and a gym.

Does Holiday Inn Express Xalapa by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Xalapa by IHG have a restaurant that serves breakfast?

Holiday Inn Express Xalapa by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Xalapa by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Xalapa by IHG though service animals are welcome.

Does Holiday Inn Express Xalapa by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Express Xalapa by IHG?

The closest major airport to Holiday Inn Express Xalapa by IHG is Xalapa, Veracruz (JAL-El Lencero), which is 10.3 mi away (21 minutes by car).

Are there rooms with balconies at Holiday Inn Express Xalapa by IHG?

No, there aren't any guestrooms at Holiday Inn Express Xalapa by IHG that offer a balcony.

Holiday Inn Express Xalapa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 530 out of 726 reviews
Rating 8 - Good. 149 out of 726 reviews
Rating 6 - Okay. 31 out of 726 reviews
Rating 4 - Poor. 10 out of 726 reviews
Rating 2 - Terrible. 6 out of 726 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and rooms clean.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Ulises

Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel and great location! The room was spotless and had a fantastic view of the mountains. I was impressed by the complimentary breakfast served daily.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jose Augusto

Liked: Cleanliness, property conditions & facilities
Todo exelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Georgiana

Liked: Cleanliness, staff & service, amenities
Rooms were very clean, everything was walking distance and the service was very good. I would recommend t to anyone, we will for sure stay there again. Thank you!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious and clean. The staff ex and the free breakfast very good! Parking is good. No complaints. Definitely recommend.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eladio

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great complimentary breakfast, great location, easy parking
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Sebastian J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean, quiet, and private. Can't get any closer to downtown Xalapa. Ask for a room on the back side of the hotel and you will be treated to an incredible view of the snow-covered Pico de Orizaba in the morning.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is super clean and friendly
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an exceptional walkable location. Breakfast was included too. There are plenty of options nearby as far as shops, restaurants, attractions.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
There was a breakfast buffet. Last time I was here about 6 years ago the breakfast was excellent. This time it was average at best.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean ans staff was so nice. Hotel is also close to shopping and dining options. Highly recommended.
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, with comfy bedding
Stayed 8 nights in Nov 2024
Verified

8/10 Good

Rubicelia

Liked: Cleanliness, staff & service, property conditions & facilities
It is a walking distance to touristic attractions
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet room
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Luz Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Stay in Centro

Hotel located in Centro near beautiful park and the city cathedral. Secure underground parking. Room was excellent. One of the most comfortable bed and pillows I’ve experienced in a long while. Hotel is located within a Plaza Building which offers a Movie theater and several restaurants.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Javier, Guatemala

Good relaction price/ quality
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and very nice personal attentiveness
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very walkable. Was it a 5 star hotel? No but the staff was super helpful and nice. No face towels and the towels were a little frayed but clean. I made a few requests and they were accomodated quickly & efficiently. We skipped the buffet breakfast for Hosteria de Candela which is affiliated with the hotel. We could charge our meal to the room. Pleasant stay.
Stayed 2 nights in Aug 2025