See all properties

HB Xalapa

3.5 star property
Hotel in Xalapa with free valet parking and a health club

Choose dates to view prices

Photo gallery for HB Xalapa

Reception
Junior Suite Doble | In-room safe, desk, laptop workspace, soundproofing
Terrace/patio
32-inch TV with cable channels
32-inch TV with cable channels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Gym
  • Breakfast available
  • Air conditioning

Explore the area

View in a map
Av. Lazaro Cardenas No. 9, Xalapa, VER, 91190
  • Place, Plaza Las Animas Mall
    ‪3 min drive‬
  • Place, Plaza Las Americas Mall
    ‪3 min drive‬
  • Place, Xalapa Cathedral
    ‪8 min drive‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪16 min drive‬

Room options

View all photos for Habitacion Estandar Doble

Habitacion Estandar Doble | In-room safe, desk, laptop workspace, soundproofing

Habitacion Estandar Doble

9.0 out of 10
Wonderful
(16 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Doble

Junior Suite Doble | In-room safe, desk, laptop workspace, soundproofing

Junior Suite Doble

8.8 out of 10
Excellent
(6 reviews)
  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar King

In-room safe, desk, laptop workspace, soundproofing

Habitacion Estandar King

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

In-room safe, desk, laptop workspace, soundproofing

Junior Suite King

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar King discapacitados

In-room safe, desk, laptop workspace, soundproofing

Habitacion Estandar King discapacitados

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Lobby

City Express by Marriott Xalapa

Xalapa
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 587 reviews
$62 nightly
The price is $73
Dec 7 - Dec 8
Total with taxes and fees
City Express by Marriott Xalapa

About the neighborhood

Xalapa

Within a short walk of Interactive Museum of Xalapa (MIX), HB Xalapa is within a mile (2 km) of Plaza Las Animas Mall. This 90-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza Las Animas Mall - 3 min drive - 1.4 miles
  • Xalapa University - 3 min drive - 1.4 miles
  • Plaza Las Americas Mall - 3 min drive - 1.7 miles
  • Xalapa Cathedral - 8 min drive - 2.1 miles
  • Juarez Park - 9 min drive - 2.4 miles

Getting around

  • Xalapa Station - 9 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 21 min drive

Restaurants

  • ‪Flor Catorce - ‬6 min walk
  • ‪Kaliman - ‬6 min walk
  • ‪Tacos La Vecindad - ‬4 min walk
  • ‪Espresso 58 - ‬6 min walk
  • ‪Toks - ‬4 min walk

About this property

HB Xalapa

Hotel in Xalapa with free valet parking and a health club
Guests staying at HB Xalapa enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free valet parking is available. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a computer station, and a terrace.
Guests can expect free WiFi and 32-inch TVs with cable channels. Coffee makers, hair dryers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool and a health club.

Similar properties

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Fiesta Inn Xalapa
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
$72 nightly
The price is $86
Nov 30 - Dec 1
Total with taxes and fees
Fiesta Inn Xalapa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 195 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2007
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated entire property - August 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 500 per pet (varies based on length of stay), plus a deposit of MXN 1000 per day
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 195 for adults and MXN 145 for children
  • Pet deposit: MXN 1000 per day
  • Pet fee: MXN 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-5:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa

Frequently asked questions

What's there to do around HB Xalapa?

This hotel is located in Xalapa, a short 18-minute walk from Plaza Las Animas Mall and also 11 minutes on foot from Interactive Museum of Xalapa (MIX). You'll also find Xalapeno Stadium and Plaza Las Americas Mall within a short drive.

How much does it cost to stay at HB Xalapa?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at HB Xalapa on Nov 20, 2025 start from $65.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at HB Xalapa?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does HB Xalapa feature a casino on the premises?

No, HB Xalapa doesn't have a casino.

Will I find an indoor pool at HB Xalapa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 7:00 PM.

What do couples enjoy most about HB Xalapa?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at HB Xalapa?

No, this hotel doesn't have a spa tub.

Does HB Xalapa feature a restaurant that includes a breakfast menu?

Yes, HB Xalapa serves buffet breakfast each morning for a surcharge from its restaurant.

Will HB Xalapa allow pets to stay for free?

Although they can't stay for free, pets are welcome at HB Xalapa for a fee of MXN 500 per pet, per day. The property also provides food and water bowls. A deposit of MXN 1000 per day is collected.

Are there connecting rooms at HB Xalapa?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from HB Xalapa?

The closest major airport to HB Xalapa is Xalapa, Veracruz (JAL-El Lencero), which is 8.5 mi away (21 minutes by car).

Can I book a room with a balcony at HB Xalapa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

HB Xalapa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 372 out of 559 reviews
Rating 8 - Good. 129 out of 559 reviews
Rating 6 - Okay. 32 out of 559 reviews
Rating 4 - Poor. 15 out of 559 reviews
Rating 2 - Terrible. 11 out of 559 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & very upscale for the price
Stayed 2 nights in May 2025

8/10 Good

Iván

Liked: Staff & service
Buen lugar para dormir y ya
Stayed 2 nights in Mar 2025

8/10 Good

Ilse

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tener una mejor organización a la hora del buffet
Stayed 2 nights in Mar 2025

8/10 Good

JULIO, Miami

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Restaurant service is a disaster and food quality is bad
Stayed 2 nights in Mar 2025

10/10 Excellent

JULIO, Miami

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Restaurant Service is a disaster and the good quality is bad
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient and the hotel is up to date
Stayed 1 night in Nov 2024

10/10 Excellent

AMIRA

Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Stayed 4 nights in Dec 2024

8/10 Good

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff

I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
Stayed 2 nights in Oct 2024

8/10 Good

Humberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They not have refrigerator o ice machine there wasn’t in the restaurant
Stayed 4 nights in Oct 2024

10/10 Excellent

Griselda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is cleaned, the food and prices are good. Staff very friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, me volveré a hospedar ahí todas las veces que visite Xalapa.
Stayed 1 night in Aug 2024

2/10 Terrible

Lorena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The elevator was not working or it would go down to the bottom level without taking you to your floor.
Stayed 1 night in Jun 2024

8/10 Good

Magaly

Stayed 6 nights in May 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
I’m happy very clean and principal cheaper
Stayed 1 night in May 2024

8/10 Good

Ariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very clean annd confortable
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Stayed 1 night in Aug 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente acceso a vías importantes.

Hotel muy bien localizado, con fácil acceso a vías importantes. Muy cómodo y con lo necesario para disfrutar la estancia.
Stayed 1 night in Jul 2022

6/10 Okay

Aldo

Business traveler
Liked: Cleanliness, amenities
I stay regularly at this hotel and I generally have a great experience. However on this occasion I had an issue... Stayed for two nights, first night they had to change the room they offered since the door lock was not working and had to walk back to reception twice before being offered a room with a working door. Second night, after a long day of work, I was locked out of my room for over 40 minutes since the door lock was not working. They did not have a sense of urgency to resolve the matter, and once of their offers was to put me in another room for the night (without my belongins) which I found completely ridiculous. I'll stay again there since I have history, but if it was the first experience in the hotel it would have definitely been the last.
Stayed 2 nights in Jul 2022

10/10 Excellent

Paola

Stayed 1 night in Apr 2022

10/10 Excellent

Aldo

Stayed 1 night in Jun 2022

10/10 Excellent

Carlos

Stayed 1 night in Mar 2022

6/10 Okay

Griselda

Liked: Cleanliness, staff & service
I did not like the lack of enthusiasm to promote tourism in the state. I arrived on a Thursday and I called the front desk to change the light in the bathroom on Sunday, I left almost a week later (Wednesday) morning and the light was still burned out.
Stayed 6 nights in Nov 2021

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent business class option. No luxury just clean, convenient, good location and good service.
Stayed 6 nights in Dec 2020

Hotels