Gran Hotel Xalapa

Hotel in Xalapa with a fitness center and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Relax by the pool surrounded by lush greenery and scenic views.

Relax in the serene patio area, surrounded by lush greenery and a tranquil pool.

Relax in a casual outdoor seating area with comfortable tables and chairs, surrounded by lush greenery and natural elements.

Two single beds with matching headboards and footboards, a desk with a television, and a mirror adorn this cozy space.

Relax in this stylish living room with a sofa, armchairs, and a coffee table.

Overview
Rooms
Location
Policies

Popular amenities

Pool
Bar
Breakfast available
Air conditioning
Gym
24/7 front desk

Explore the area

Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000

Los Tecajetes Park
‪3 min walk‬
Juarez Park
‪10 min walk‬
Xalapa Cathedral
‪12 min walk‬
Xalapa, Veracruz (JAL-El Lencero)
‪18 min drive‬

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Room options

Suite, 1 King Bed (Master)

Exceptional

431 sq ft
Sleeps 3
1 King Bed

Junior Suite

377 sq ft
Sleeps 4
2 Double Beds OR 1 Double Bed

Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Room

Very good

301 sq ft
Sleeps 3
2 Double Beds

Standard Double Room

Very good

301 sq ft
Sleeps 3
1 Double Bed

About the neighborhood

Xalapa

Located in Xalapa Centro, Gran Hotel Xalapa is adjacent to Los Tecajetes Park and within a 10-minute stroll of Xalapa Metropolitan University. This 200-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Los Tecajetes Park - 3 min walk - 0.2 miles
State Theatre - 8 min walk - 0.5 miles
Juarez Park - 10 min walk - 0.6 miles
Xalapa Cathedral - 12 min walk - 0.7 miles
Paseo de los Lagos Park - 17 min walk - 0.9 miles

Getting around

Xalapa Station - 17 min drive
General Heriberto Jara Intl. Airport (VER) - 107 min drive

Restaurants

‪Tom Mix - ‬4 min walk
‪El Asador - ‬5 min walk
‪La Toscana - ‬7 min walk
‪Restaurante Kondeza - ‬3 min walk
‪Mr. Pulpo - ‬2 min walk

About this property

Gran Hotel Xalapa

Hotel in Xalapa with a fitness center and a 24-hour front desk

Gran Hotel Xalapa features an outdoor pool, a children's pool, and a gym. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Balconies or patios, phones, and free toiletries are also available.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Relax in this inviting room with a large bed, desk, and TV.

Parking included
Free WiFi
Restaurant
Air conditioning

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free secured, covered self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 185 for adults and MXN 110 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Galeria
Mocafetos

Things to do

Children's pool
Gym
Outdoor pool
Playground

Family friendly

Children's pool
Free rollaway/extra bed
In-room crib
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

Conference space
Meeting rooms

Outdoors

Garden
Outdoor furniture
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool access ramp on site
Pool hoist on site
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free crib
Free rollaway/extra bed

Bathroom

Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Limited room service

Air conditioning (climate-controlled)
Phone

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MXN 185.00 for adults and MXN 110.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM
Check-out: 1 PM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Pool access available from 9 AM to 8 PM.

Property is also known as

Gran Hotel Xalapa

Gran Xalapa

Frequently asked questions

Is free cancellation available at Gran Hotel Xalapa?

Gran Hotel Xalapa offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Gran Hotel Xalapa?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Gran Hotel Xalapa on Jul 29, 2025 start from $55.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Gran Hotel Xalapa?

This hotel is situated in Xalapa Centro, just steps from Los Tecajetes Park. You'll also find State Theatre and Juarez Park less than a mile away.

Is there parking available at Gran Hotel Xalapa?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Gran Hotel Xalapa have a casino at the property?

No, Gran Hotel Xalapa doesn't have a casino.

Is there an indoor pool at Gran Hotel Xalapa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9 AM and 8 PM.

Is Gran Hotel Xalapa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Gran Hotel Xalapa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Gran Hotel Xalapa have a restaurant with a breakfast menu?

Yes, Gran Hotel Xalapa serves buffet breakfast for a surcharge each morning at Mocafetos.

Does Gran Hotel Xalapa allow pets to stay free of charge?

No, pets aren't allowed at Gran Hotel Xalapa though service animals are welcome.

Are there connecting rooms at Gran Hotel Xalapa?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Gran Hotel Xalapa?

The closest major airport to Gran Hotel Xalapa is Xalapa, Veracruz (JAL-El Lencero), which is 11.2 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Gran Hotel Xalapa?

Yes, every guestroom at Gran Hotel Xalapa comes with a balcony.

Gran Hotel Xalapa Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Chris

Apr 10, 2025

Stayed 1 night in Apr 2025

2/10 Terrible

Efren

Business traveler

Oct 25, 2024

Disliked: Cleanliness

Stayed 3 nights in Aug 2024

10/10 Excellent

Efren

Business traveler

Sep 27, 2024

Liked: Amenities

Nada

Stayed 3 nights in Sep 2024

8/10 Good

Adriana

Traveled with group

Dec 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

2/10 Terrible

Jeffrey

Jul 9, 2023

Stayed 1 night in Jul 2023

4/10 Poor

Carlos

Jan 22, 2023

Disliked: Staff & service, amenities, property conditions & facilities

Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it.

Stayed 7 nights in Jan 2023

10/10 Excellent

Andrea

Jun 22, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2022

4/10 Poor

Maribel

Dec 14, 2021

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

muy buena locación pero tuve que moverme de hotel porque el internet nunca funciono, lo mismo que la television, la llave del cuarto tampoco tenia que ir a recepción por lo menos 3 veces para que activaran la llave

Stayed 3 nights in Dec 2021

10/10 Excellent

ROLANDO

Nov 18, 2021

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Mar 7, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2020

6/10 Okay

Alfonso

Business traveler

Jan 9, 2020

Liked: Cleanliness

Disliked: Property conditions & facilities

Need a lot of improvement on the build and better front desk services

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with family

Aug 21, 2019

Disliked: Staff & service, amenities

EL HOTEL EN GENERAL ES MUY VIEJO, ESTA LIMPIO, EL PERSONAL UNOS BUENOS Y LA GERENTE MUY MALA ACTITUD, ME RESOLVIO UN PROBLEMA, PERO NADA ATENTA, LA ALBERCA NO ESTA CLIMATIZADA, EL DESAYUNO MUY RICO, PERO SOLO INCLUIA LOS ADULTOS Y LOS NIÑOS NO, Y NO LO ESPECIFICA, EN GENERAL BUENO, PERO PARA LAS CONDICIONES MUY CARO

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Apr 8, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children

Jan 2, 2019

Liked: Cleanliness, staff & service, amenities

Great location. For the price is an excellent place. New year party needs to improve quality of food and music

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Oct 28, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good...good place...close to downtown and good places to eat...overall...all good..

Stayed 1 night in Oct 2018

6/10 Okay

Omar, Atlanta

Sep 16, 2018

Liked: Cleanliness, staff & service

Disliked: Room comfort

Location is good, property is too old and matress was terrible, shower had some issues.

Stayed 1 night in Sep 2018

8/10 Good

Daniele

Aug 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel at a good price

classic hotel, with very friendly staff. location is ok, 15 minutes walking from downtown. pool area is very nice. restaurant is regular. doors don't keep noise outside, so sometimes it's a bit noisy, but in general it was a good stay.

Stayed 1 night in Aug 2018

6/10 Okay

Enrique, Mexico City

Apr 2, 2018

Disliked: Property conditions & facilities

Old facilities but good deal

The hotel has a great location, very good food, a very nice restaurant in front of it and a very good pool. Rates are a good deal but the only downside is that the hotel is a bit old and requires some renovations. Ok in general.

Stayed 3 nights in Mar 2018

8/10 Good

GASTON

Sep 25, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will recommend this hotel for family trips first

Excellent choice!. It is a big Hotel so, do not expect fast solutions or fast results to any inconvenient or application. It takes time for everything and they do not like you to be late for check out. Water in the pool is not heated but the hot weather helps to get used to it soon. It is not a good choice for people who can not walk or take stair by their own or when you have big suitcases but it is great for children who can run a lot and enjoy big distances walking. In general we spent a nice time, food is very good at the restautant and people are always trying to help and smiling.

Stayed 1 night in Sep 2017

8/10 Good

Karina, Bristol

Feb 9, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff!

I reserved this hotel for my parents and they were really impressed wit the staff. The hotel needs a bit of TLC but it's clean, comfortable and close to the University, which is what they were looking for...not to mention that it was at a very good price! My sister end up going with them and staff were very helpful, changing the small room for a bigger one (same price) and the buffet apparently was very nice. Can't thank the staff enough for making my family feel welcomed. We will happily stay there again.

8/10 Good

Deanna, Coronado

Sep 24, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 5 star but an excelent 3 star

I went for a celebration . I picked it for its location. The rooms were spacious , clean , air conditioned, lots of light . The hotel is a bit older. But generally speaking it's a good clean hotel with amenities like a pool. It is defenestration not a 5 star hotel. Their Mexican breakfast buffet is EXCELENTE. As well as their restaurant

8/10 Good

LORENA LOPEZ DE

Traveled with partner

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Las habitaciones son muy amplias y cómodas

Stayed 1 night in Apr 2025

10/10 Excellent

fernando

Apr 14, 2025

Liked: Property conditions & facilities

Disliked: Staff & service

Muy mal! Regresé a las 11 de la mañana a mi habitación y ya la habían arreglado y quitado la luz , ya q había bajado mis maletas ! Pésimo eso si aun no era hora de entregar

Stayed 1 night in Apr 2025