City Express by Marriott Xalapa

3.5 star property
Hotel with free breakfast, a quick walk to Plaza Las Americas Mall

Choose dates to view prices

Photo gallery for City Express by Marriott Xalapa

Relax in our spacious lobby with ample seating and a modern design.
Conference room with U-shaped seating, whiteboard stand, and wooden shelf unit.
Relax in a cozy space with a comfortable bed, sofa, and kitchenette, offering a convenient coffee maker and sink.
Relax in our inviting lobby, featuring a comfortable seating area with a sofa and armchairs, a practical coffee table, and a reception desk with check-in services.
Two single beds with white and blue bedding, a desk, chair, wardrobe, flat-screen TV, and mirror.

Popular amenities

  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
Blvd. Cristobal Colón, esq. Av. Lázaro Cárdenas 391, Xalapa, VER, 91190
  • Plaza Las Americas Mall
    ‪2 min walk‬
  • Hospital Angeles Xalapa
    ‪5 min walk‬
  • Plaza Las Animas Mall
    ‪8 min walk‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪11 min drive‬

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Room options

Suite, 1 Queen Bed with Sofa bed

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Xalapa

City Express by Marriott Xalapa places you within a 15-minute stroll of popular sights such as Plaza Las Americas Mall and Plaza Las Animas Mall. This 3.5-star hotel welcomes guests with 126 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Plaza Las Americas Mall - 2 min walk - 0.1 miles
  • Hospital Angeles Xalapa - 5 min walk - 0.3 miles
  • Plaza Las Animas Mall - 8 min walk - 0.5 miles
  • Xalapa University - 8 min walk - 0.5 miles
  • Xalapa Cathedral - 6 min drive - 3.7 miles

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 17 min drive

Restaurants

  • ‪Chili's - ‬6 min walk
  • ‪iHop - ‬11 min walk
  • ‪Tacos y Antojitos "Chimal - ‬3 min walk
  • ‪Nutrisa - ‬8 min walk
  • ‪Asadero Cien - ‬8 min walk

About this property

City Express by Marriott Xalapa

Hotel with free breakfast, a quick walk to Plaza Las Americas Mall
City Express by Marriott Xalapa features a gym, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include laundry facilities, a reception hall, and a TV in a common area.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Phones, desks, and free toiletries are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Express Hotel Xalapa
City Express Xalapa
City Express Xalapa Hotel
City Express Xalapa
City Express by Marriott Xalapa Hotel
City Express by Marriott Xalapa Xalapa
City Express by Marriott Xalapa Hotel Xalapa

Frequently asked questions

Is a free cancellation option available at City Express by Marriott Xalapa?

City Express by Marriott Xalapa offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see around City Express by Marriott Xalapa?

This hotel in Xalapa is within a 10-minute walk of Plaza Las Americas Mall and Big Bola Casino. You'll also find Plaza Las Animas Mall and Los Berros Park within a short drive.

Is parking available on site at City Express by Marriott Xalapa?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does City Express by Marriott Xalapa have a casino?

No, City Express by Marriott Xalapa doesn't have a casino.

Will I find an indoor pool at City Express by Marriott Xalapa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at City Express by Marriott Xalapa?

Couples staying at this hotel will appreciate amenities like free Internet access as well as free breakfast and a 24-hour front desk.

Does City Express by Marriott Xalapa have a hot tub?

No, there isn't a spa tub at this hotel.

Does City Express by Marriott Xalapa have a restaurant that serves breakfast?

City Express by Marriott Xalapa offers free continental breakfast each morning though there is no restaurant.

Will City Express by Marriott Xalapa allow pets to stay for free?

No, pets aren't allowed at City Express by Marriott Xalapa though service animals are welcome.

Does City Express by Marriott Xalapa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from City Express by Marriott Xalapa?

The closest major airport to City Express by Marriott Xalapa is Xalapa, Veracruz (JAL-El Lencero), which is 8.6 mi away (17 minutes by car).

Are there rooms with balconies at City Express by Marriott Xalapa?

No, there aren't any guestrooms with balconies at City Express by Marriott Xalapa.

City Express by Marriott Xalapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 283 out of 559 reviews
Rating 8 - Good. 184 out of 559 reviews
Rating 6 - Okay. 55 out of 559 reviews
Rating 4 - Poor. 24 out of 559 reviews
Rating 2 - Terrible. 13 out of 559 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julio, MEXICO CITY

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast is awful. I hated the plastic silverware
Stayed 3 nights in Jan 2025

10/10 Excellent

JAIME

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service excellent. The security guard very helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Rubicelia

Liked: Cleanliness
Disliked: Amenities
N/A
Stayed 3 nights in Nov 2024

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Go
Stayed 1 night in Oct 2024

10/10 Excellent

Hector

Stayed 2 nights in Aug 2024

6/10 Okay

Jose O

Stayed 1 night in Nov 2023

6/10 Okay

ezequiel

Traveled with family and small children
Disliked: Cleanliness, amenities
The bed was horrible. It had a horrible smell and was uncomfortable. There were dead bugs in the hall to the room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2023

4/10 Poor

Amelia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not what we expected
Stayed 2 nights in Jul 2023

10/10 Excellent

RENE, ROMA

Liked: Cleanliness, staff & service
Great
Stayed 1 night in May 2023

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

WILLIAMS, RIVIERA VERACRUZANA

Traveled with partner
Liked: Staff & service, property conditions & facilities
Personal amable, un buena ubicación, seguro. El desayuno incluido rico y suficiente . El único detalle fue que no cuentan con aspiradora para limpiar los pisos que estaban un poco sucios. Y sería bueno que las ventanas de la habitación se pudieran abrir.
Stayed 2 nights in Sep 2022

4/10 Poor

Patrice

Stayed 1 night in Jul 2022

8/10 Good

JAIME

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for price. Quite and safe.
Stayed 7 nights in Apr 2022

10/10 Excellent

JUAN CARLOS, BOCA DEL RIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Daniel uscanga

Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good for the price. At the room some corners with mildew alerts for some corrective maintenance needed.
Stayed 1 night in Apr 2021

10/10 Excellent

Jorge Aurelio

Traveled with family
Stayed 1 night in Mar 2020

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Año nuevo en Xalapa

En general bien, sólo que el baño necesita un extractor. Se acumula mucho la humedad en el cuarto
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Práctico

Práctico, buena opción si vas de paso. No me gusto que el cuarto daba al lobby, mucho ruido durante la mañana. Todo lo demás muy bien.
Stayed 1 night in Aug 2019

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
the attitude of the cook when serving the food and answer the questions of the guests
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019