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Phoenix Hotel Reuterhaus

Hotel in Wismar with a restaurant

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Photo gallery for Phoenix Hotel Reuterhaus

Local cuisine
Hair dryer, towels
Minibar, in-room safe, desk, free wired internet
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Am Markt 19, Wismar, MV, 23966
  • Wismar Market Square
    ‪1 min walk‬
  • Holy Spirit Church
    ‪4 min walk‬
  • Wonnemar Wismar
    ‪19 min walk‬

Room options

View all photos for Single Room

Hair dryer, towels

Single Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, free wired internet

Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Wismar

Phoenix Hotel Reuterhaus places you next to Wasserkunst and Wismar Market Square. The 10 rooms at this hotel include minibars and TVs.

What's nearby

  • Wismar Market Square - 1 min walk - 0.0 miles
  • Wasserkunst - 1 min walk - 0.0 miles
  • Holy Spirit Church - 4 min walk - 0.3 miles
  • St. Nicolai Church - 7 min walk - 0.4 miles
  • Wonnemar Wismar - 19 min walk - 1.0 mile

Getting around

  • Wismar Station - 8 min walk
  • Hamburg Airport (HAM) - 103 min drive

Restaurants

  • ‪Café Alte Löwenapotheke - ‬4 min walk
  • ‪Alter Schwede - ‬1 min walk
  • ‪Cafe 28 - ‬2 min walk
  • ‪Restaurant-Cafe Schwedenwache - ‬2 min walk
  • ‪Garcon - ‬2 min walk

About this property

Phoenix Hotel Reuterhaus

Hotel in Wismar with a restaurant
At Phoenix Hotel Reuterhaus, guests have access to free WiFi in public areas and a terrace. Front-desk staff can assist with tours/tickets and securing valuables.
Guests can expect to find TVs and stay connected with free wired internet. Minibars, hair dryers, and safes are also available. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

German

Similar properties

Lobby

Hanse House Wismar

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
9.6 out of 10, Exceptional, 57 reviews
$142 nightly
The price is $160
Sep 4 - Sep 5
Total includes taxes and fees
Hanse House Wismar

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3 PM—-10 PM
  • Check-out: 11 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Phoenix Hotel Reuterhaus
Phoenix Hotel Reuterhaus Wismar
Phoenix Reuterhaus
Phoenix Reuterhaus Wismar
Phoenix Hotel Reuterhaus Hotel
Phoenix Hotel Reuterhaus Wismar
Phoenix Hotel Reuterhaus Hotel Wismar

Frequently asked questions

Are free cancellation options available at Phoenix Hotel Reuterhaus?

Phoenix Hotel Reuterhaus offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Phoenix Hotel Reuterhaus?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Phoenix Hotel Reuterhaus on Aug 18, 2025 start from $145.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Phoenix Hotel Reuterhaus?

This hotel is located in Wismar, just steps from Wismar Market Square and Wasserkunst, and within a short walk of Holy Spirit Church. You'll also find St. Nicolai Church and St. George's Church less than a mile away.

Is there parking available at Phoenix Hotel Reuterhaus?

No, there isn't parking at this hotel.

Does Phoenix Hotel Reuterhaus have a casino on the premises?

No, Phoenix Hotel Reuterhaus doesn't have a casino.

Is there an indoor pool at Phoenix Hotel Reuterhaus?

No, there is no indoor pool at this hotel.

Is Phoenix Hotel Reuterhaus good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and free Internet access as well as a restaurant.

Does Phoenix Hotel Reuterhaus have a hot tub?

No, this hotel doesn't have a spa tub.

Does Phoenix Hotel Reuterhaus feature a restaurant that includes a breakfast menu?

Yes, Phoenix Hotel Reuterhaus serves buffet breakfast each morning for a surcharge from its restaurant.

Will Phoenix Hotel Reuterhaus allow pets to stay for free?

No, pets aren't allowed at Phoenix Hotel Reuterhaus.

Are there connecting rooms at Phoenix Hotel Reuterhaus?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Phoenix Hotel Reuterhaus?

No, there aren't any guestrooms with balconies at Phoenix Hotel Reuterhaus.

Phoenix Hotel Reuterhaus Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 62 reviews
Rating 8 - Good. 28 out of 62 reviews
Rating 6 - Okay. 14 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Sophia

Traveled with family and small children
Liked: Cleanliness
I was there just for one night. It‘s a nice but old fashioned hotel. The rooms were clean, but in a stormy night it wasn’t quite easy to sleep as the room was noisy, probably due to the building itself. Calling prior to the trip the reception to evaluate where I could park, they were quite difficult to understand (no native German). Even a written request wasn’t answered. I only had luck to find a public parking place right in front of the hotel, within the free parking times.
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Traveled with family
Liked: Property conditions & facilities
Vi havde Wismars bedste værelse. Udsigt ud over byens markedsplads og udsigt til byens vartegn, en smuk gammel brønd. En bedre udsigt kan man ikke få i Wismar. Personalet er mega høflige og venlige. Meget anbefalelsesværdigt hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Ellen

Liked: Cleanliness
Stayed 2 nights in Dec 2023

8/10 Good

Andreas

Stayed 2 nights in Dec 2023

6/10 Okay

Lone Sicilia

Stayed 1 night in Jan 2022

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

2/10 Terrible

Ulrich

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Die Zimmer waren alt die Dusche sind nicht sauber die Fliesen sind Defekt und Schimmel Es ist nicht das was in der Beschreibung steht und der Service war auch nicht so
Stayed 12 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Juni2021

Preis-Leistung passt nicht. Keine Klimaanlage,kein Aufzug. Frühstück ok.sollte aber bei dem Preis ( 2Nächte DZ 245,€ ) enthslten sein. Lage sehr zentral
Stayed 2 nights in Jun 2021

10/10 Excellent

Kai arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel med sjarm i historiske omgivelser.

Ideell beliggenhet sentralt i byen. Hyggelig og serviceinnstilt betjening. God frokost og delikat servering av middag.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
OK
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness

Vackert am Markt

Hotellet vackert o centralt beläget Am Markt och årets Julmarknad
Stayed 2 nights in Nov 2018

6/10 Okay

Per

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt mini-semester

Hotellet hade perfekt läge i Alte Stadt, Wismar . Lätt att ta sig runt i staden , till fots . Många fina kyrkor, hus och trevliga serveringar . Både i själva staden och nere i hamnen . Perfekt resmål för en weekend .
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

War alles tip top!

Tolle Lage, gute Küche und großzügige Räumlichkeit
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ingmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centralt läge

Centralt beläget intill torget och centrum

8/10 Good

dieter, zu Haus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

schöner Aufenthalt

gut

6/10 Okay

Gerhard, Hamburg

Liked: Cleanliness, staff & service

Kleines Hotel, direkt am Markt der Stadt gelegen.

Freundliches und hilfsbereites Personal beim Check-In. Das Zimmer war eher klein. Leider muss man nach dem WLAN-Zugang extra fragen; der Zugangs stellte sich dann als langsam und wenig stabil heraus. Das Zimmer war eher altmodisch eingerichtet (relativ Röhrenfernseher mit eher schlechtem Bild, auch wenn man nicht zum Fernsehen nach Wismar kommt). - Frühstücksbuffet war ok, warme Speisen, z.B. gebratenen Schinken, Rührei o.Ä. war nicht vorhanden, aber alle Angebote wurden laufend aufgefüllt bis zum Ende der Frühstückszeit. Auch hier: freundliches und zuvorkommendes Personal.

6/10 Okay

Olli

Liked: Staff & service

Hotellissa ei ollut varattua huonetta

Hotelli oli täynnä ja varausta jonka olin tehnyt samana päivänä ei oltu huomattu. Henkilökunta auttoi kyllä etsimään läheltä vapaan hotellin. Olisi toivottavaa, että varausjärjestelmä olisi ajan tasalla.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Sehr einfach ausgestattet dafür super Frühstück

Die besten Dinge am Reuterhaus sind das Frühstück und die Lage! Miten in Wismar gelegen, kann man von hier aus super die Stadt erkunden und hat direkt vor der Tür mehrere Restaurants zur Auswahl. Die Ausstattung des Zimmers ist leider sehr einfach gehalten. In dem sogenannten "Superior-Zimmer" gibt es keine Badewanne und als TV einen 15 Zoll Röhrenfernseher... superieur? Für den recht hohen Preis ungewöhnlich mager ausgestattet!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel mit schöner Aussicht

Die Fassade des Hotels ist beeindruckend. Der Empfang erfolgte zügig und herzlich. Das Zimmer war etwas klein, sodass wir uns beide an den Bettecken gestoßen haben. Der Röhrenfernseher mit einer schlechten Bildqualität sollte bald der Vergangenheit angehören. Vom Zimmer aus, hatte man einen herrlichen Ausblick auf den Markt. Das Parken direkt am Markt war sehr kostspielig. Das Frühstück war perfekt, die Bedienung sehr freundlich. Wir waren sehr zufrieden.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Phoenix Hotel Reuterhaus

냉장고 있음, 포트기 없음 방 많이 작음. 시설 낡음. 서비스 보통.

6/10 Okay

BMB

Disliked: Cleanliness, property conditions & facilities

Zentral gelegen

Bei unserer Anreise wurden wir mit einem nicht wirklich freundlichem "Und Sie sind ?!" begrüßt. Unser Zimmer war sehr groß und praktisch eingerichtet, das Bett etwas in die Jahre gekommen. Die Sauberkeit des Zimmers war in Ordnung, allerdings hätte das Bad eindeutig sauberer sein können ! Neben dem WC befanden sich 2 kleine braune Flecken an der Wand, die Badtür war recht schmutzig ( schien, als wäre dort evtl. Parfüm beim Einsprühen voriger Gäste gelandet) und an mehreren Stellen fanden wir dicke Staubschichten. Zudem hat die Dusche ( vor allem die Duschtür) mal wieder eine Generalentkalkung nötig. Das Frühstück war für den Preis in Ordnung, wobei man in Wismar für das gleiche Geld ausgiebiger frühstücken kann und wir nach vorherigen Bewertungen mehr erwartet hatten. Die Servicedame beim Frühstück war sehr freundlich und zuvorkommend :-)

10/10 Excellent

Rita, Billund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet ligger centralt i Wismar lige ud til markedspladsen, den skønne gågade ligger lige om hjørnet og byens flotte kirker og den gamle havn ligger i en kort gå-afstand. Personalets service er i top og vi følte os meget velkommen på hotellet.