View all photos for Superior Room, Balcony, Mountain View
Superior Room, Balcony, Mountain View
484 sq ft
Mountain view
Sleeps 4
2 Twin Beds and 1 Large Twin Sofa Bed
View all photos for Classic Double Room, Balcony
Classic Double Room, Balcony
291 sq ft
Mountain view
Sleeps 3
2 Twin Beds and 1 Large Twin Sofa Bed
About the neighborhood
Wisla
Hotel Crystal Mountain places you within 2 miles (3 km) of Wisle Market Square and Andrzej Podzorski Beskid Museum. This 491-room hotel welcomes business and leisure travelers with 3 indoor pools, a full-service spa, and 2 restaurants.
What's nearby
Wisle Market Square - 3 min drive - 1.1 miles
Museum of Magic Realism Ochorowiczowka - 6 min drive - 2.4 miles
Nowa Ski Osada - 8 min drive - 3.2 miles
Wisla Ski Resort - 11 min drive - 2.4 miles
Adam Malysza Ski Jumping Venue Wisla-Malinka - 12 min drive - 4.9 miles
Getting around
Wisla Station - 8 min drive
Restaurants
Stara Karczma - 4 min drive
Chata Olimpijczyka - 17 min walk
cafe Bon bon - 3 min drive
Farmer - 4 min drive
Browar wisła - 3 min drive
About this property
Hotel Crystal Mountain
Family-friendly hotel with 2 restaurants and 3 indoor pools
Guests of Hotel Crystal Mountain have access to a full-service spa, 3 indoor pools, and a children's pool. Self parking is offered for PLN 70 per night. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
50-inch flat-screen TVs come with digital channels. Bathrooms offer hair dryers and slippers. Balconies, coffee makers, and safes are also available. Change of towels is available on request.
3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Salon Dr Irena Eris Beauty Partner has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 restaurants
A bar/lounge
A poolside bar
Things to do
3 indoor pools
Children's pool
Free children's club
Full-service spa
Sauna
Seasonal outdoor pool
Ski passes
Ski storage
Snow sports gear
Steam room
Waterslide
Family friendly
3 indoor pools
Baby bath
Changing table
Children's pool
Free children's club
High chair
Laundry facilities
Lifeguards on site
Seasonal outdoor pool
Soundproofed rooms
Waterslide
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services
Business services
Meeting rooms
Outdoors
In the mountains
Pool loungers
Pool umbrellas
Terrace
Full-service spa
10 treatment rooms
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Spa open daily
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
7 accessible parking spaces
Elevator (35 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
More
Banquet hall
Designated smoking areas (fines apply)
Lifeguards
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
50-inch flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Meal delivery service
More
Air conditioning
Desk
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Access methods
Staffed front desk
Pets
This property welcomes pets for PLN 100 per pet, per night
Pet weight must not exceed 55 lbs per pet
Pets may not be left unsupervised
Food and water bowls are available
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees
Children and extra beds
Children stay free when using existing bedding (children may not be eligible for free breakfast)
Rollaway/extra beds are available for PLN 250.0 per night
Cribs/infant beds are available for PLN 50.0 per night
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: PLN 3.00 per person, per night
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Covered self parking fee: PLN 70 per night
Pet fee: PLN 100 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: PLN 50.0 per night
Rollaway bed fee: PLN 250.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 4:00 PM—-anytime
Check-out: 11:00 AM
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
The seasonal pool is open from June to September.
Pool access available from 9:00 AM to 9:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Frequently asked questions
What can I see near Hotel Crystal Mountain?
This hotel is located in Wisla, close to Wisle Market Square, Wisla Ski Resort, and Museum of Magic Realism Ochorowiczowka. You'll also find Nowa Ski Osada and Adam Malysza Ski Jumping Venue Wisla-Malinka within a short drive.
Is parking available on site at Hotel Crystal Mountain?
Yes, covered parking is offered for PLN 70 per night. Accessible parking and electric car charging are also available for guests.
Is there a spa available at Hotel Crystal Mountain?
Salon Dr Irena Eris Beauty Partner is the hotel's spa and services include Thai massages, prenatal massages, and couples treatments.
Does Hotel Crystal Mountain include a casino at the property?
No, Hotel Crystal Mountain doesn't have a casino.
Will I find an indoor pool at Hotel Crystal Mountain?
Yes, this hotel has 3 indoor pools along with an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from June until September.
What will couples enjoy most about a stay at Hotel Crystal Mountain?
There are plenty of amenities for couples at this hotel, including 3 indoor pools, a poolside bar, and 2 restaurants.
Are there hot tubs at Hotel Crystal Mountain?
No, but this hotel does have a steam room.
Does Hotel Crystal Mountain feature a restaurant that includes a breakfast menu?
Yes, Hotel Crystal Mountain has 2 restaurants, and serves free buffet breakfast each morning.
Will Hotel Crystal Mountain allow pets to stay free of charge?
Although they can't stay for free, pets are welcome at Hotel Crystal Mountain for a fee of PLN 100 per pet, per night. The property also provides food and water bowls.
Does Hotel Crystal Mountain have connecting rooms?
No, this hotel doesn't feature connecting guestrooms.
Are there rooms with balconies at Hotel Crystal Mountain?
Yes, every guestroom at Hotel Crystal Mountain comes with a balcony with some featuring mountain views.
Does Hotel Crystal Mountain host weddings?
There are wedding services available at Hotel Crystal Mountain if that's in your vacation plans.
Hotel Crystal Mountain Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
If you come here for a view, you will not get disappointed. Whoever designed this property, did an excellent job. If you come here for peace and quiet, don’t count on it. 5* experience it was not for sure in terms of staff, the only ones I would like to praise are the filipino waiting staff at the buffet services. I was refused a bottle of still water on the last day of our stay even though had 2 more hours till check out.. tried to explain I need to take meds but the receptionist Klaudia kept talking over me trying to say it’s a service they only provide in the afternoon when the housekeeping was attending the room in the morning the previous day .. I was lost for words and appalled by this nonsense.