Family Resorts in White Sulphur Springs, White Sulphur Springs

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Aug 17 - Aug 18

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Aug 18 - Aug 19

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White Sulphur Springs hotels essential information

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Recent Kid Friendly Hotels Reviews

4/5 Good

"This is a beautiful property. We had a lovely time enjoying the relaxing, peaceful atmosphere. We checked in quickly, but experienced a few disappointments. The valet was quick to assist and the check-in desk went smoothly. Our room, unfortunately, was not up to par. There was hair on the sheets, toilet, floor, tub, and the tub drain was full of hair. There was popcorn on the carpet, the smoke detector was barely hanging from the ceiling by 1 screw, and there was a window ac unit installed which caused the blinds to be removed leaving no shade on the window. I called the front desk and waited about 5 minutes on the phone to be told I would be met by someone and assisted to another room. We waited 20 minutes and had to call down again for someone. It was after 10pm at this point and we were very tired. The next room was better but there was hair on the toilet, floor, and tub. I expected it would be perfect after voicing complaints from the first room. We decided to unpack and get to sleep as we figured a 3rd room would probably be more of the same. Besides the room issue, everything else was near perfection. We really enjoyed the food, amenities, & exploring the property. Wish the zip line was open. The guided Gorge Hike was absolutely beautiful, worth the money, and the guide was an absolute wealth of knowledge and such a delight. All of the staff were courteous, attentive, and friendly. I highly suggest a visit to this gem. We would love to visit again some day."

A verified traveler stayed at The Omni Homestead Resort & Spa

Posted 12 hours ago