8/10 Good
Julia
Traveled with partner
Oct 1, 2025
Liked: Cleanliness, staff & service, amenities
Hotel is currently undergoing renovations so it was quite noisy sometimes. Our room was dated but clean. Unfortunately we were right next to the corridor door so you could hear people going through and letting it bang morning and night. The breakfast was ok, buffet style full English, cereals, some fruit, pastries and toast. During the weekend they kept running out and not quick at keeping up with replacing items, the week days were better.
We went out to eat every evening so cannot comment on the meals. Note there is very limited parking for such a big hotel which you have to prebook. We weren’t aware of that until a day or so before arriving so weren’t able to book. But i have a blue badge and was able to park for free outside on the road. It was very busy at and of sept so it must be impossible during the holiday season.
Free wifi, tea and coffee in room, hairdryer, towels, extra pillows, hand wash and body wash in dispensers on wall.
Most of the shops are on the east side, and there are lots of steps and slopes to get to them, or you can drive as there are plenty of disabled spaces. At the top of 199 steps is the abbey, which costs to go in, but you can use the cafe and shop for free. There is also an amazing micro brewery which was great in Sunday to sit outside and they had a band playing. Again you can drive round to this. The old town shops are lovely to walk around.
There is a Whitby tour bus that travels around but we didn’t use, just saw it a lot!
Julia
Stayed 4 nights in Sep 2025