Hotel Waterloo & Backpackers

2.0 star property
Art Deco hostel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Waterloo & Backpackers

Twin, Double & Single Ensuite | In-room safe, free WiFi, bed sheets
Interior
Exterior
Breakfast area
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1 Bunny Street Wellington Cbd, Wellington, 6011
  • Place, Wellington Central Business District
    ‪2 min walk‬
  • Place, Lambton Quay
    ‪2 min walk‬
  • Place, Archives New Zealand
    ‪3 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪12 min drive‬

Room options

Double Ensuite

8.0 out of 10
Very good
(24 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Private Bathroom

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Single (Shared Bathroom)

8.6 out of 10
Excellent
(17 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Bunk Style Twin (Shared Bathroom)

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

Shared Dormitory, Shared Bathroom (4 Beds)

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

Shared Dormitory, Private Bathroom (6 Beds)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

Shared Dormitory, Private Bathroom (8 Beds)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

Shared Dormitory, Ensuite (6 Bed, Female Only)

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed

Twin, Double & Single Ensuite

8.4 out of 10
Very good
(18 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Shared Bathroom

7.6 out of 10
Good
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room, Ensuite

8.4 out of 10
Very good
(14 reviews)
  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

Premium Shared Dormitory, Mixed Dorm

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

Double Room with Private Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Twin Double&Single Ensuite

  • Sleeps 3

Ensuite Twin Room

  • Sleeps 2

Single Room With Bathroom

  • Sleeps 1

Double Room with Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Single Room with Shared Bathroom

  • Sleeps 1

Bed In 4-Bed Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

Bed In 6-Bed Dormitory

  • Sleeps 1

Bed In 8-Bed Dormitory

  • Sleeps 1

Bed In 8 Bed Dormitory

  • Sleeps 1

Premium Shared Dormitory, Mixed Dorm

  • Sleeps 1

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About the neighborhood

Wellington

Located in Pipitea, Hotel Waterloo & Backpackers is adjacent to Wellington Central Business District and within a 5-minute walk of Lambton Quay. This 108-room hostel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Wellington Central Business District - 2 min walk - 0.1 miles
  • Lambton Quay - 2 min walk - 0.1 miles
  • Archives New Zealand - 3 min walk - 0.2 miles
  • Beehive - 5 min walk - 0.3 miles
  • New Zealand Parliament Buildings - 6 min walk - 0.4 miles

Getting around

  • Wellington Station - 1 min walk
  • Wellington Intl. Airport (WLG) - 19 min drive

Restaurants

  • ‪Mojo Featherston - ‬2 min walk
  • ‪Concorde Café - ‬5 min walk
  • ‪Rydges Hotel - ‬3 min walk
  • ‪The Thistle Inn - ‬4 min walk
  • ‪The Old Bailey - ‬5 min walk

About this property

Hotel Waterloo & Backpackers

Art Deco hostel with a 24-hour front desk and a restaurant
Hotel Waterloo & Backpackers features free WiFi in public areas, express check-out, and laundry facilities. The 24-hour front desk has staff standing by to help with securing valuables and access to locker space. Additional amenities include an ATM and a vending machine.
Guests can stay connected with free WiFi. Safes are also included.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 20.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: NZD 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Frequently asked questions

Is a free cancellation option available at Hotel Waterloo & Backpackers?

Hotel Waterloo & Backpackers offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see near Hotel Waterloo & Backpackers?

This hostel is situated in Pipitea, just steps from Lambton Quay and Old Government Buildings, and within a short walk of Archives New Zealand. You'll also find Te Papa and Interislander Ferry Terminal within a short drive.

Is there parking available at Hotel Waterloo & Backpackers?

No, there isn't parking available at the hostel.

Does Hotel Waterloo & Backpackers include a casino on the premises?

No, Hotel Waterloo & Backpackers doesn't have a casino.

Will I find an indoor pool at Hotel Waterloo & Backpackers?

No, there is no indoor pool at this hostel.

What amenities will couples enjoy at Hotel Waterloo & Backpackers?

Couples will appreciate amenities like a bar, a restaurant, and a 24-hour front desk at this hostel.

Are there hot tubs at Hotel Waterloo & Backpackers?

No, this hostel doesn't have a spa tub.

Does Hotel Waterloo & Backpackers have a restaurant that serves breakfast?

No, Hotel Waterloo & Backpackers doesn't have a restaurant that serves breakfast.

Will Hotel Waterloo & Backpackers allow pets to stay free of charge?

No, pets aren't allowed at Hotel Waterloo & Backpackers though service animals are welcome.

Does Hotel Waterloo & Backpackers have connecting rooms?

No, this hostel doesn't feature connecting guestrooms.

How far is the airport from Hotel Waterloo & Backpackers?

The closest major airport to Hotel Waterloo & Backpackers is Wellington Intl. Airport (WLG), which is 5.3 mi away (19 minutes by car). Another top airport is Paraparaumu (PPQ), which is around 28.4 mi away.

Can I book a room with a balcony at Hotel Waterloo & Backpackers?

No, there aren't any rooms with balconies at Hotel Waterloo & Backpackers.

Hotel Waterloo & Backpackers Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 242 out of 1000 reviews
Rating 8 - Good. 406 out of 1000 reviews
Rating 6 - Okay. 222 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Accommodation was average but i was solo travelling so for price i couldnt complain.
Stayed 1 night in Sep 2025

10/10 Excellent

Trish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent - ensuite room clean and warm - close to train and BlueBridge ferry. Perfect, thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Close to railway and bluebridge
Stayed 1 night in Sep 2025

10/10 Excellent

KAREN, Greymouth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all shopping needs
Stayed 2 nights in Sep 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
Convenient, central location.
Stayed 1 night in Sep 2025

4/10 Poor

Ning

Disliked: Amenities
Too old building
Stayed 1 night in Sep 2025

4/10 Poor

Shama Rolyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Liked the friendly staff but the overall hygiene of the room not up to standard. The beddings were stained white sheets. The windows glasses cracked.
Stayed 1 night in Sep 2025

10/10 Excellent

Katina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed 3 times. I enjoyed the whole stay. Loved the views from recent stays. Look forward to staying again
Stayed 3 nights in Sep 2025

4/10 Poor

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
It's a real propper dive. Booked here as it was the last available place in town with space. Now I know why. Staff were friendly enough but there's no getting around the dire facility.
Stayed 2 nights in Sep 2025

4/10 Poor

William

Stayed 1 night in Sep 2025

4/10 Poor

William

Stayed 1 night in Sep 2025

6/10 Okay

Alan

Traveled with family
Y
Stayed 6 nights in Jul 2025

6/10 Okay

Mohamed

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it's not so bad about that hotel in general, it was so bad to stay one night at a place that offers no internet connection. Also, the staff did not advise on how I could access the network. The room was so noisy because of the severe wind that day as well.
Stayed 1 night in Aug 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service
Excellent location… right across the street from the RR station
Stayed 2 nights in Aug 2025

8/10 Good

Robert Michael

Liked: Cleanliness, staff & service
Two things in room i stay need get fix one is window don't close alway and light was flickering be on. But is great place to stay at.
Stayed 14 nights in Aug 2025

8/10 Good

Isoa

Stayed 1 night in Aug 2025

8/10 Good

Isoa

Liked: Cleanliness, staff & service
Convenient location to catch ferry, train and to go to the airport.
Stayed 1 night in Aug 2025

4/10 Poor

Furqan Haider

Dirty towels, Broken bath room without soap.
Stayed 1 night in Aug 2025

6/10 Okay

Hala

Business traveler
Liked: Staff & service
This is a decent place for a quick stay and to be close to the station. I chose it for the location as I needed to be near the university and the station - otherwise, I'd say it's better to stay close to Cuba St or Willis St - other end of town. On the weekend it was really hard to find places that were open to eat. The carpet was dirty, the towels were stained and the room is very basic. So if you're not looking for anything flash, this place is convenient. The staff were super friendly!
Stayed 4 nights in Jul 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option, private and a fair price
Stayed 1 night in Jul 2025

8/10 Good

Coen

Stayed 5 nights in Jul 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen, palmerston North

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
For a start not enough milk
Stayed 1 night in Jun 2025

6/10 Okay

Ritaben

Traveled with family
Disliked: Cleanliness, amenities
Bathrooms really needed to get cleaned or upgraded 😢 Beds are not so great 😒
Stayed 1 night in Jun 2025