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Jess Hotel & Spa Warsaw Old Town

4.0 star property
Hotel with a full-service spa, 6-minute walk to University of Warsaw

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Photo gallery for Jess Hotel & Spa Warsaw Old Town

Front of property
Breakfast, lunch, dinner served; Fusion cuisine
Exclusive Apartment | Terrace/patio
Steam room
Design Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
47/49/51 Krakowskie Przedmiescie, Warsaw, Mazowieckie, 00-079
  • Place, University of Warsaw
    ‪6 min walk‬
  • Place, Old Town Market Place
    ‪7 min walk‬
  • Place, Old Town Square
    ‪7 min walk‬
  • Airport, Warsaw (WAW-Frederic Chopin)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Family Apartment

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Economy Apartment

Economy Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Economy Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Apartment

Superior Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Apartment

8.8 out of 10
Excellent
(17 reviews)
  • 215 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Comfort Apartment

8.0 out of 10
Very good
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Exclusive Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1249 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 9
  • 1 Queen Bed, 1 Twin Sofa Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

9.4 out of 10
Exceptional
(8 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Design Apartment

Design Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Design Apartment

8.6 out of 10
Excellent
(8 reviews)
  • 560 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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Exterior

ibis Warszawa Stare Miasto Old Town

Srodmiescie
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,002 reviews
$56 nightly
The price is $61
Jan 18 - Jan 19, 2026
Total with taxes and fees
ibis Warszawa Stare Miasto Old Town

About the neighborhood

Warsaw

Located in Centrum, Jess Hotel & Spa Warsaw Old Town is within a 10-minute walk of popular sights such as University of Warsaw and Old Town Square. This 4-star hotel has 58 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Presidential Palace - 3 min walk - 0.2 miles
  • University of Warsaw - 6 min walk - 0.4 miles
  • Old Town Market Place - 7 min walk - 0.4 miles
  • Old Town Square - 7 min walk - 0.4 miles
  • Copernicus Science Centre - 12 min walk - 0.7 miles

Getting around

  • Warsaw Wileńska Station - 4 min drive
  • Nowy Świat-Uniwersytet Station - 12 min walk
  • Frederic Chopin Airport (WAW) - 27 min drive

Restaurants

  • ‪Zapiecek - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪GOŚCINIEC Polskie Pierogi - ‬1 min walk
  • ‪Green Caffè Nero - ‬1 min walk
  • ‪Bar Rascal - ‬5 min walk

About this property

Jess Hotel & Spa Warsaw Old Town

Hotel with a full-service spa, 6-minute walk to University of Warsaw
A full-service spa, a steam room, and free WiFi in public areas are featured at Jess Hotel & Spa Warsaw Old Town. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This spa hotel also has a banquet hall.
Guests can expect free WiFi and 49-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Kitchenettes, minibars, and electric kettles are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a steam room.
Sen Massage & Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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Exterior
Castle Inn
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  • Free WiFi
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8.6 out of 10, Excellent, 962 reviews
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The price is $77
Jan 6 - Jan 7, 2026
Total with taxes and fees
Castle Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 59 to 59 for adults and PLN 59 to 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • NEM ASIAN FUSION

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 59 to 59 for adults, and PLN 59 to 59 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw

Frequently asked questions

Is a free cancellation option available at Jess Hotel & Spa Warsaw Old Town?

Jess Hotel & Spa Warsaw Old Town provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Jess Hotel & Spa Warsaw Old Town?

This hotel is situated in Centrum, just steps from Presidential Palace and Grand Theatre, and within a short walk of Old Town Square. You'll also find Palace of Culture and Science and National Stadium within a short drive.

Is there parking available at Jess Hotel & Spa Warsaw Old Town?

No, there isn't parking at this hotel.

Is there a spa at Jess Hotel & Spa Warsaw Old Town?

Sen Massage & Spa is the hotel's spa and services include Thai massages, hot stone massages, and couples treatments.

Does Jess Hotel & Spa Warsaw Old Town have a casino?

No, Jess Hotel & Spa Warsaw Old Town doesn't have a casino.

Will I find an indoor pool at Jess Hotel & Spa Warsaw Old Town?

No, there is no indoor pool at this hotel.

Is Jess Hotel & Spa Warsaw Old Town a good place to stay for couples?

There are many amenities for couples at this hotel, including access to a chef as well as a bar and a restaurant.

Are there hot tubs at Jess Hotel & Spa Warsaw Old Town?

Yes, guests can enjoy a spa tub at this hotel.

Does Jess Hotel & Spa Warsaw Old Town have a restaurant that serves breakfast?

Yes, Jess Hotel & Spa Warsaw Old Town serves buffet breakfast for a surcharge each morning at NEM ASIAN FUSION.

Does Jess Hotel & Spa Warsaw Old Town allow pets to stay free of charge?

No, pets aren't allowed at Jess Hotel & Spa Warsaw Old Town.

Does Jess Hotel & Spa Warsaw Old Town have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Jess Hotel & Spa Warsaw Old Town?

The closest major airport to Jess Hotel & Spa Warsaw Old Town is Frederic Chopin Airport (WAW), which is 6.9 mi away (27 minutes by car). Another top airport is Modlin (WMI-Warsaw-Modlin Mazovia), which is located 23.8 mi away (47-minute drive).

Can I book a room with a balcony at Jess Hotel & Spa Warsaw Old Town?

No, there aren't any guestrooms with balconies at Jess Hotel & Spa Warsaw Old Town.

Jess Hotel & Spa Warsaw Old Town Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 211 out of 454 reviews
Rating 8 - Good. 148 out of 454 reviews
Rating 6 - Okay. 60 out of 454 reviews
Rating 4 - Poor. 23 out of 454 reviews
Rating 2 - Terrible. 12 out of 454 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Iwona, Cortlandt Manor

Traveled with partner
Liked: Cleanliness, staff & service
Great location, friendly staff but the room especially the bathroom had a really bad odor which I think it was coming from the Asian restaurant next to the hotel. I was there only one night. I know I wouldn’t be able to stay there any longer than that because of the bad smell.
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Stayed 1 night in Sep 2025

2/10 Terrible

Gillian

Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
First, the good: clean room, perfect location in Old Town, nice staff, legendary breakfast. The bad: small room, broken-down elevator (hope you don't mind stairs!), and jacuzzi often closed for service. Would stay here again, though, especially for the location and the breakfast!
Stayed 3 nights in Sep 2025

10/10 Excellent

Wanis

Stayed 1 night in Aug 2025

8/10 Good

Lesha

Traveled with family
Liked: Cleanliness, staff & service
Great location.
Stayed 3 nights in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Walking distant to the Old Town.
Stayed 3 nights in Sep 2025

8/10 Good

Guri

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We returned to this hotel a second time aftet we had a good experience. But no this time. We reserved and paid for a premium room. But the room we received was as tiny as could be. There barely room to open the door or the bathroom. That was very disappointing.
Stayed 2 nights in Sep 2025

2/10 Terrible

avner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never coming back to this hotel

I have never had such a bad experience with such hotel who is rated 4 stars in hotels.com . Rooms are dated and small but worst of all the lift didnt work and we were located in the 4th floor. The hotel didnt care about it and didnt offer any commission. They also didnt worn us in advance about the problem and didnt give us the chance to change hotel despite knowing about the faulty lift before our arrival(there is only one lift in the hotel).
Stayed 2 nights in Sep 2025

8/10 Good

Imran

Liked: Cleanliness, staff & service
It’s a bit noisy as it’s right in the middle of the town centre. Otherwise, very convenient.
Stayed 4 nights in Sep 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Management, Staff, Cleanliness

DO NOT STAY HERE. I had planned to use the Spa but after seeing how stained all the floors were I opted out. Unfortunately, it didn't get better from there. I was there for a few nights. By the second night the power in my room went out. They asked what I had been doing before it went out (reading in bed) nothing plugged in aside from the hotel. They reset it. The next day I came back to my room after being out all day and the power was out again. They sent someone up who said the same thing had happened across the hall in the last couple of days - they reset the breaker. An hour later, it goes out again. I have an early flight the next morning so I'm trying to charge my phone and get sleep. I go down stairs in my PJs and ask them to fix it. This time another room was also affected. This happens 5 times over the next hour or so. No apologies, just "well what were you doing?" (again reading). Eventually they said they had no additional rooms but I could stay at an apartment down the street. So I had to get dressed, pack up all my stuff, move down the street, unpack it and get ready for bed again which was extremely frustrating with an early flight. The fact that this had been a known issue for days before arrived, and continued to happen and all they bothered to do was reset the breaker, is lazy, potentially a fire hazard depending on what the wiring situation was, and they never bothered to address the root cause. No apologies for the inconvenience - they just wanted money.
Stayed 3 nights in Aug 2025

8/10 Good

Phil

Business traveler
Liked: Cleanliness
Great for a base hotel in the old town but needs an update, breakfast nice which is in the Asian restaurant next door
Stayed 2 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

So this was a great location, so close to Old Town in Warsaw. It was so small, we could barely move around. Everything was clean in the room, but the hallways could use a makeover. We only stayed 2 nights.
Stayed 2 nights in Aug 2025

10/10 Excellent

Guri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to old town. Small but comfortable rooms. Really great breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Graham

Traveled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fantastic
Stayed 3 nights in Aug 2025

8/10 Good

Ilona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fine but the closing of the elevator door should be slowed down.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location with restaurants and city walks in all directions. Parking is a real challenge, but as long as you are not driving this hotel is fantastic.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay there again in the future.
Stayed 8 nights in Aug 2025

10/10 Excellent

Katarzyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice place!
Stayed 1 night in Aug 2025

8/10 Good

Alla, Crystal Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Aug 2025

8/10 Good

MONIKA, WHITE PLAINS

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
I didn’t research enough to know that the property is not stroller friendly, nor does it have drive up unloading or parking. So traveling with 3 young kids was not easy here. Elevator is tiny and slow. The suite was fine. Beds comfortable. Bathrooms could be updated.
Stayed 1 night in Jul 2025

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Left a hat there and staff went out of their way to track down the cleaner to return it. Just stayed one night and mainly for somewhere to sleep, if we had stayed longer the size of the room would have been a problem. All clean though.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Wilfrid, Beaumont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel!
Stayed 3 nights in Jul 2025