Veranda Hotel

4.0 star property

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Photo gallery for Veranda Hotel

Exterior
A modern lounge area with wicker sofas, a green wall with plants, and a city view at night.
A modern hotel lobby with a staircase, seating areas, and a bar.
Superior King Suite | Minibar, in-room safe, desk, laptop workspace
A rooftop pool area with lounge chairs and a view of a tall building.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle 6 N 745, Vina del Mar, Valparaiso, 2520000
  • Place, Acapulco Beach
    ‪12 min walk‬
  • Place, Vina del Mar Casino
    ‪15 min walk‬
  • Place, Quinta Vergara
    ‪16 min walk‬

Room options

Superior Queen Room

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Twin Room

  • Partial sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Superior Double Room with Sofa

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Sofa Bed
  • Free WiFi

Superior King Suite

  • Partial ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Vina del Mar

Veranda Hotel places you within a 15-minute stroll of popular sights such as Acapulco Beach and Mall Marina. This 4-star hotel has 141 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Acapulco Beach - 12 min walk - 0.7 miles
  • Mall Marina - 12 min walk - 0.7 miles
  • Vina del Mar Casino - 15 min walk - 0.8 miles
  • Quinta Vergara - 16 min walk - 0.9 miles
  • Wulff Castle - 5 min drive - 1.5 miles

Getting around

  • Viña del Mar Station - 15 min walk
  • Santiago Intl. Airport (SCL) - 88 min drive

Restaurants

  • ‪A Mano Gin & Burgers - ‬5 min walk
  • ‪Virgin Coffee - ‬1 min walk
  • ‪Pollo Campo 7 Norte - ‬3 min walk
  • ‪Sikdorak Viña - ‬1 min walk
  • ‪La Flor de Chile - ‬5 min walk

About this property

Veranda Hotel

Veranda Hotel features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a sauna, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Minibars, electric kettles, and safes are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar
  • Veranda

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,928 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 22 per pet, per stay, plus a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 22 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Vina Mar Hotel Vina del Mar
Novotel Vina Mar Hotel
Novotel Vina Mar Vina del Mar
Novotel Vina Mar
Novotel Viña del Mar Hotel
Novotel Viña del Mar Vina del Mar
Novotel Viña del Mar Hotel Vina del Mar

Frequently asked questions

What is there to do around Veranda Hotel?

This hotel is located in Vina del Mar, just steps from Francisco Fonck Museum and Museo de Arqueología e Historia Francisco Fonck, and within a short walk of Rioja Palace Museum of Decorative Arts. You'll also find Acapulco Beach and Mall Marina less than a mile away.

How much does it cost to stay at Veranda Hotel?

As of Jul 9, 2026, prices found for a 1-night stay for 2 adults at Veranda Hotel on Jul 11, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Veranda Hotel?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Veranda Hotel?

Spa services at the hotel include massages.

Does Veranda Hotel include a casino at the property?

No, Veranda Hotel doesn't have a casino.

Is there an indoor pool at Veranda Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Veranda Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an outdoor pool, and proposal/romance packages.

Does Veranda Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Veranda Hotel have a restaurant with a breakfast menu?

Yes, Veranda Hotel serves breakfast for a surcharge at Veranda.

Does Veranda Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Veranda Hotel for a fee of USD 22 per pet, per stay. A deposit of USD 100 per stay is collected.

Does Veranda Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Veranda Hotel?

No, there aren't any guestrooms with balconies at Veranda Hotel.

Veranda Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 259 out of 441 reviews
Rating 8 - Good. 112 out of 441 reviews
Rating 6 - Okay. 34 out of 441 reviews
Rating 4 - Poor. 20 out of 441 reviews
Rating 2 - Terrible. 16 out of 441 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great, clean, refreshing water and the surroundings very comfortable and inviting. We thoroughly enjoyed the space
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Reception staff excellent and helpful. Average breakfast. Strange bathroom layout and room lighting.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Silvio

Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy coming and going, good parking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities
excelente todo
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were fine, clean and spacious. Breakfast had a limited offering particularly with the fruit. The staff were courteous but a few smiles would have been welcome. Hotel is in a good location for beach and restaurants.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jesus Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jessie

Disliked: Amenities
Ok room, good location, great breakfast, bad shower, it sprinkled all over the floor, bathroom was always flooded, we called them , all they did was give us extra towels for the floor
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient rate and location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast, nice people works there and great location
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Eda

Liked: Cleanliness, amenities
The room was beautiful and clean. Also, the Complementary coffee was delicious . However, the door stopper was a major tripping hazard. To be specific, once you close the entry door, the stopper just stays on the floor and gets on the way to use the closet. I tripped twice with it. I highly suggest that gets change before someone gets hurt.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

nilgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be near the beach and restaurants.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Milton

Liked: Staff & service, property conditions & facilities
The manager Francisca was very accommodating when we had a problem with the AC . She also went out of her way to make sure we were happy . Good experience!!
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is very good. Plenty of restaurants and things to do nearby.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, staff very friendly and helpful, food excellent
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful property
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very friendly and helpful
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel while staying in Vina. Pretty good size rooms and nice staff
Stayed 9 nights in Oct 2023
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place overall
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect business hotel. Staff very kind. Big room
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful staff.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it for the pool/patio area alone

Great spot not too far from the beach & main downtown dining area. Loved the outdoor patio by the pool & restaurant.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Ingela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
x
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing from the rooms and staff, excellent and I’m very picky.
Stayed 11 nights in Mar 2024