Aparthotel

smartments Wien Hauptbahnhof

3.0 star property
Eco-certified aparthotel in Vienna

Choose dates to view prices

Photo gallery for smartments Wien Hauptbahnhof

Relax in a stylish seating area with a sofa and ottoman, surrounded by bookshelves and a unique ceiling design.
SMARTments business offers a sleek, modern design with a curved glass facade and a striking exterior wall.
Relax in our stylish lobby, featuring a comfortable seating area, dining space, and natural views.
Welcome to our hotel lobby, featuring a comfortable seating area with a sofa and chairs, a long reception desk, and a decorative ceiling.
Relax in a cozy space with two beds, a flat-screen TV, and a bedside table with a lamp.

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

Map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Belvedere
    ‪8 min walk‬
  • Vienna State Opera
    ‪4 min drive‬
  • St. Stephen's Cathedral
    ‪5 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

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Room options

Studio

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Studio Twin

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

Studio XL

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Vienna

Located in Favoriten within a short walk of Belvedere, smartments Wien Hauptbahnhof is within 2 miles (3 km) of other popular sights such as Vienna State Opera. The 162 rooms at this 3-star aparthotel include kitchens, refrigerators, and microwaves.

What's nearby

  • Belvedere - 8 min walk - 0.5 miles
  • Naschmarkt - 3 min drive - 1.3 miles
  • Vienna State Opera - 4 min drive - 1.5 miles
  • Hofburg Imperial Palace - 4 min drive - 2.0 miles
  • St. Stephen's Cathedral - 5 min drive - 2.2 miles

Getting around

  • Vienna Central Station - 2 min walk
  • Alfred-Adler-Straße Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Leberkas-Pepi - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Heberer - ‬2 min walk
  • ‪Green Express - ‬2 min walk

About this property

smartments Wien Hauptbahnhof

Eco-certified aparthotel in Vienna
Smartments Wien Hauptbahnhof features free WiFi in public areas, coffee in a common area, and express check-in. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include express check-out, a water dispenser, and a vending machine.
Each apartment is soundproofed and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. Guests can expect to find free WiFi and a 32-inch Smart TV with satellite channels. Weekly housekeeping is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

Frequently asked questions

Is free cancellation available at smartments Wien Hauptbahnhof?

Smartments Wien Hauptbahnhof provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at smartments Wien Hauptbahnhof?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at smartments Wien Hauptbahnhof on Aug 27, 2025 start from $92.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near smartments Wien Hauptbahnhof?

This aparthotel is situated in Favoriten within a short 8-minute walk of Belvedere and also 10 minutes on foot from Botanical Garden of the University of Vienna. You'll also find Vienna State Opera and Vienna Christmas Market within a short drive.

Is there parking available at this aparthotel?

No, this aparthotel doesn't offer parking.

Does smartments Wien Hauptbahnhof include a casino on the premises?

No, smartments Wien Hauptbahnhof doesn't have a casino.

Is there an indoor pool at smartments Wien Hauptbahnhof?

No, there is no indoor pool at this aparthotel.

Is smartments Wien Hauptbahnhof a good place to stay for couples?

Amenities at this aparthotel that appeal to couples include a kitchen and a smart TV.

Does smartments Wien Hauptbahnhof have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does smartments Wien Hauptbahnhof have a restaurant that serves breakfast?

No, smartments Wien Hauptbahnhof doesn't have a restaurant that serves breakfast.

Does smartments Wien Hauptbahnhof allow pets to stay free of charge?

No, pets aren't allowed at smartments Wien Hauptbahnhof.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to smartments Wien Hauptbahnhof?

The closest major airport to smartments Wien Hauptbahnhof is Vienna International Airport (VIE), which is 11.8 mi away (24 minutes by car).

Are there rooms with balconies at smartments Wien Hauptbahnhof?

No, there aren't any apartments with balconies at smartments Wien Hauptbahnhof.

smartments Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 611 out of 1246 reviews
Rating 8 - Good. 437 out of 1246 reviews
Rating 6 - Okay. 121 out of 1246 reviews
Rating 4 - Poor. 38 out of 1246 reviews
Rating 2 - Terrible. 39 out of 1246 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jillian, Highlands Ranch

Disliked: Amenities
No sign. Completely dark. Dangerous neighborhood with groups of men on street corners. Couldn't find. What a disaster.
Stayed 1 night in Jul 2025

10/10 Excellent

naling

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location and easy to check in. Nice equipped with kitchen equipment.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, close to train station and other necessities. A pleasant walk or quick tram to central Vienna sites. My only concern would be the lack of air conditioning. It was fine in April but could feel too hot in the summer.
Stayed 7 nights in Apr 2025

8/10 Good

Minwei

Traveled with family
Liked: Amenities, property conditions & facilities
Everything is good, except for the cleanliness of bathroom and floor.
Stayed 2 nights in Apr 2025

8/10 Good

Yaote

Liked: Cleanliness, room comfort

Prepare ear plugs just in case

Hotel is clean and next to train station. Price is reasonable. The height of the room is the issue because the footstep of upper floor can be heard clearly. I had bad luck because the guest of my upper floor couldn’t stop walking until midnight.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Trevor

Stingy on the little things

Arrived for a 9 nights stay Told only one clean in the stay only one towel and in linen cupboard up the hallway, there was supposed to be extra towels but there was none For my nine night stay I had three coffees in my room When I asked about, could I get some extra coffees? They told me I could buy them in the foyer as the three copies were just a complimentary gift 3 coffees for nine nights and then expect you to buy more. I didn’t even have a price on them in the foyer. Just tap your card. It could’ve been two euros each.
Stayed 9 nights in Apr 2025

10/10 Excellent

Romeo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located accommodation near Vienna Central station. Room has kitchenette which makes it easy to heat/cook food. This is a self service hotel/apartment that makes check in a breeze when you have done all the online requirements before arrival. Hotel staff is available at certain times and are helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chihiro

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Nasser

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not good no customer service
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucy

Liked: Cleanliness, room comfort

Great place to stay to experience Vienna

This is a really reasonably priced and comfortable place to stay. It has super convenient access to public transport links, enabling quick journeys all across Vienna.
Stayed 3 nights in Mar 2025

8/10 Good

Dan, Moshav Lachish

Liked: Cleanliness, property conditions & facilities
Gr8 location, well organized room.
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, room comfort
Very good experience
Stayed 5 nights in Mar 2025

8/10 Good

Libin

Liked: Cleanliness, property conditions & facilities
Good and nice clean property. But no shampoo.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Centrally located
Stayed 4 nights in Feb 2025

8/10 Good

Reihaneh

Business traveler
Liked: Cleanliness, property conditions & facilities
The property is just a short walk from the tube station, making it easy to reach the city centre. The room was clean and well-equipped for long stays, with a stove and dishwasher adding to the convenience. However, there were a couple of minor drawbacks—the phone in the room wasn’t working, and no toothbrush or toothpaste was provided. Despite these small issues, the overall experience was great for the price. Would recommend!
Stayed 4 nights in Feb 2025

8/10 Good

Mehmet Said

Liked: Cleanliness, room comfort

Nice location

The hotel was very close to city transportation that mean walking distance 5 min. It was close to restaurants and shopping malls. It had super nice location. Our bed wasn’t comfortable but it’s ok.
Stayed 3 nights in Feb 2025

8/10 Good

Timothy Edward

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jan 2025

8/10 Good

Gareth

Traveled with group
Liked: Cleanliness, room comfort

Convenient and friendly.

The lady at reception was excellent. She was friendly and professional and welcoming. The facilities were in great condition, and it is in a very handy location near the Hauptbahnhof. The only real downside for a modern building was the lack of any air or ventilation control other than the window.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A good property to stay . Very close to the central station.
Stayed 1 night in Feb 2025

6/10 Okay

Bradley

Business traveler
Disliked: Cleanliness
Humanless front desk relies on glitchy beta software - with no real person backup. Intriguing concept, but they need working software or real humans.
Stayed 1 night in Jan 2025

8/10 Good

Jennie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only once did we see an employee sitting behind the front desk. No one was around when we needed them. If you need to check out of a hotel elsewhere in the city and then move over to Smartments, your luggage might just have to sit unattended in the lobby if you can’t reach anyone on the phone. I won’t stay here again due to the limited hours of expected front desk availability, let alone the actual nearly non-existent availability of hotel staff.
Stayed 7 nights in Dec 2024

6/10 Okay

Nino

Stayed 11 nights in Dec 2024

10/10 Excellent

Yi Xuan

Liked: Cleanliness, amenities, property conditions & facilities
Decent location, as described. Fuss-free check-in.
Stayed 1 night in Dec 2024