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Graben Hotel

4.0 star property
Hotel with a restaurant, steps from Jüdisches Museum

Choose dates to view prices

Photo gallery for Graben Hotel

Front of property
Property video
Lobby sitting area
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Dorotheergasse 3, Vienna, Vienna, 1010
  • Place, Stephansplatz
    ‪2 min walk‬
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Single Room

  • Sleeps 1

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • Sleeps 2

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Single Room

8.8 out of 10
Excellent
(28 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

8.2 out of 10
Very good
(38 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room

9.0 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

8.4 out of 10
Very good
(5 reviews)
  • 193 sq ft
  • Sleeps 1
  • 2 Twin Beds

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Exterior

Mercure Wien City

Leopoldstadt
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 180 reviews
$115 nightly
The price is $129
Jan 18 - Jan 19, 2026
Total with taxes and fees
Mercure Wien City

About the neighborhood

Vienna

Located in Innere Stadt, Graben Hotel is next to popular attractions like Jüdisches Museum and Plague Column. This 52-room, 4-star hotel has in-room conveniences like minibars, coffee makers, and flat-screen TVs.

What's nearby

  • Stephansplatz - 2 min walk - 0.1 miles
  • St. Stephen's Cathedral - 2 min walk - 0.1 miles
  • Hofburg Imperial Palace - 3 min walk - 0.2 miles
  • Spanish Riding School - 3 min walk - 0.2 miles
  • Vienna State Opera - 8 min walk - 0.5 miles

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Aida Café - ‬2 min walk
  • ‪Café de l'Europe - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Chattanooga - ‬1 min walk
  • ‪Segafredo am Graben - ‬1 min walk

About this property

Graben Hotel

Hotel with a restaurant, steps from Jüdisches Museum
Graben Hotel features free WiFi in public areas, conference space, and a business center. If you drive, self parking is EUR 43 per day, or you can take advantage of the airport shuttle (available on request) for EUR 48 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $194
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 43 per day)
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trattoria Santo Stefano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1918
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10.25 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 30 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 43 per day
  • Pet fee: EUR 10.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Air conditioning may be restricted to certain hours from September 15 to May 31 in accordance with national or local laws.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Frequently asked questions

Is a free cancellation option available at Graben Hotel?

Graben Hotel provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Graben Hotel?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Graben Hotel on Jan 7, 2026 start from $234.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Graben Hotel?

This hotel is situated in Innere Stadt, just steps from Stephansplatz and Hofburg Imperial Palace, and within a short walk of Spanish Riding School. You'll also find Vienna State Opera and Naschmarkt less than a mile away.

Is parking available on site at Graben Hotel?

Yes, parking is offered for EUR 43 per day.

Does Graben Hotel feature a casino?

No, Graben Hotel doesn't have a casino.

Is there an indoor pool at Graben Hotel?

No, there is no indoor pool at this hotel.

Is Graben Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as a restaurant with al fresco dining.

Are there hot tubs at Graben Hotel?

No, there isn't a spa tub at this hotel.

Does Graben Hotel feature a restaurant that includes a breakfast menu?

No, Graben Hotel doesn't have a restaurant that serves breakfast.

Does Graben Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Graben Hotel for a fee of EUR 10.25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Graben Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Graben Hotel?

The closest major airport to Graben Hotel is Vienna International Airport (VIE), which is 12.7 mi away (35 minutes by car).

Can I book a room with a balcony at Graben Hotel?

No, at Graben Hotel, there aren't any guestrooms that list a balcony.

Graben Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 1001 reviews
Rating 8 - Good. 380 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a few minutes from the Cathedral, in a central pedestrianised area, easy to walk to many of the places you would want to visit. Hotel amenities super clean. Restaurant if you want to eat there in the evening, recommended. Excellent breakfast options, good coffee! Very friendly staff. I would book again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chin Pei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff, patient, responsive, helpful. Room was compact and tastefully designed, bed was very comfortable, very peaceful sleep. It may not be suitable for families - as it is located along an alley with several pubs.
Stayed 1 night in Sep 2025

10/10 Excellent

Valeriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
):):):
Stayed 4 nights in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff at the hotel who were very helpful. Very close to metro and public transport. Many places of interest within a very short walk. Will definitely stay here again.
Stayed 9 nights in Aug 2025

10/10 Excellent

Azita

Stayed 4 nights in Sep 2025

6/10 Okay

may

Room is small and breakfast is limites
Stayed 2 nights in Sep 2025

8/10 Good

Julie Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and hotel location are faultless. The hotel decor is a little tired.
Stayed 6 nights in Aug 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eiman, Burke

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and in a great location
Stayed 1 night in Aug 2025

8/10 Good

Eiman, Burke

Liked: Amenities
Nice clean hotel in a great location
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the city and gives excellent access to all the attractions Vienna has to offer. I stay at the Graben Hotel on a regular basis.
Stayed 6 nights in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Stayed 3 nights in Aug 2025

6/10 Okay

Rita

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Review

The location is a 10. Located downtown minutes to museums and the walking area. We stayed there in August. The weather was HOT. Though there was A/C (split unit) in the room, it was barely making a difference - looked old. The staff gave us a fan that helped. A/C really needs a tech re-fresh. I thought it was a bit pricey for what you get. Old building with just a little of re-fresh. Bathroom was outdated in our room. The main thing going for this hotel is its location. one elevator for the entire hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

We had a wonderful experience over the 5 days. The food is fantastic and the service 2nd to none! Will recommend to anyone.
Stayed 5 nights in Jul 2025

8/10 Good

mark

Traveled with family
Disliked: Staff & service
Great location. Staff service just average. AC not working properly. But right in the middle of everything. Worth a visit.
Stayed 1 night in Jul 2025

10/10 Excellent

Azar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in excellent location, staff were amazingly friendly and helpful.in the heart of everything
Stayed 4 nights in Jul 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Recommended

Very nice hotel in excellent location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leonard

Liked: Amenities
Great hotel in the very center of Vienna Everything is good. The only wish for improvement is to install USB port charging sockets and replace the old fashioned heavy keys with the card keys.
Stayed 6 nights in Jul 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in this hotel 3 times and never had any problems.
Stayed 3 nights in Jul 2025

8/10 Good

Rania

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location, large rooms , exceptionally friendly staff, the on site restaurant was excellent, and many other dining options nearby. Subway/ metro right outside your door. Book it!
Stayed 2 nights in Jun 2025

6/10 Okay

Olga

Stayed 4 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We especially liked the location of the Graben Hotel. It was directly in the historic district, so it easy to the attractions we liked. The rooms were adequately sized, clean with all of he amenities we needed. The staff was extremely helpful. One staff member even walked us to a location because he realized it was a complicated route to get there.
Stayed 5 nights in May 2025

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