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Castello di Giomici

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Photo gallery for Castello di Giomici

View from property
Outdoor banquet area
Interior
Dining
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Piazza San Atanasio 2, Loc. Giomici, Valfabbrica, PG, 06029
  • Place, Cantina Sportoletti
    ‪15 min drive‬
  • Place, Assisi Retreat Hermitage
    ‪19 min drive‬
  • Place, Basilica of St. Mary of the Angels
    ‪33 min drive‬
  • Airport, Perugia San Francesco d'Assisi – Umbria Intl. Airport (PEG)
    ‪26 min drive‬

Room options

View all photos for Deluxe Triple Room

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Double superior with Jacuzzi

Premium bedding, desk, laptop workspace, blackout drapes

Double superior with Jacuzzi

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Triple Room

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Triple Room

  • Hill view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room

Shower, rainfall showerhead, free toiletries, hair dryer

Deluxe Double Room

  • Hill view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, Jetted Tub

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Double Room, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room (with extra bed)

Premium bedding, desk, laptop workspace, blackout drapes

Double Room (with extra bed)

  • Lagoon view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room Single Use

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Double Room Single Use

  • Hill view
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Studio

Classic Studio | Premium bedding, desk, laptop workspace, blackout drapes

Classic Studio

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Classic Condo

Classic Condo | Premium bedding, desk, laptop workspace, blackout drapes

Classic Condo

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Comfort Condo

Comfort Condo | Premium bedding, desk, laptop workspace, blackout drapes

Comfort Condo

  • Hill view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Classic Duplex

Classic Duplex | Living area | 32-inch TV with satellite channels

Classic Duplex

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Condo

Superior Condo | Living area | 32-inch TV with satellite channels

Superior Condo

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Traditional Condo

Traditional Condo | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Condo

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Apartment

Premium Apartment | Premium bedding, desk, laptop workspace, blackout drapes

Premium Apartment

  • 4 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 2 Twin Beds
  • Free WiFi

About the neighborhood

Valfabbrica

Castello di Giomici places you within a 15-minute drive of Assisi Retreat Hermitage and Cantina Sportoletti. This 4-star affittacamere has 9 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
View more Town Houses in ValfabbricaOpens in a new window

What's nearby

  • Cantina Sportoletti - 15 min drive - 7.4 miles
  • Assisi Retreat Hermitage - 19 min drive - 8.7 miles
  • Basilica of St. Mary of the Angels - 33 min drive - 14.0 miles
  • Rocca Maggiore - 37 min drive - 13.2 miles
  • Basilica San Francesco di Assisi - 37 min drive - 15.4 miles

Getting around

  • Perugia-Ponte San Giovanni Station - 20 min drive
  • Sant Egidio Airport (PEG) - 23 min drive

Restaurants

  • ‪Oxy Bar - ‬16 min drive
  • ‪Pic Nic - ‬17 min drive
  • ‪Stop & Go - ‬9 min drive
  • ‪Agriturismo Il Melograno - ‬12 min drive
  • ‪Osteria di Cambio - ‬16 min drive

About this property

Castello di Giomici

Castello di Giomici features free WiFi in public areas, a business center, and a seasonal outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 40 per person one way. Front-desk staff can assist with luggage storage and concierge services. Other amenities at this family-friendly affittacamere include a meeting room, an arcade/game room, and a terrace.
Guests can expect free WiFi and 32-inch TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, electric kettles, and portable fans.
Guests can experience the thrill of a safari, and take advantage of a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Outdoor pool (guest access)
  • Playground
  • Safari
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 2 floors
  • Banquet hall
  • Built in 1995
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Kitchen island
  • Kitchenette
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property welcomes pets for EUR 20 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 40 per person (one way)
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day
  • Pool fee: EUR 7 per person per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-8:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number IT054057B403018835

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 9:00 AM to 7:00 PM.
  • There are no elevators.

Property is also known as

Castello di Giomici Condo Valfabbrica
Castello di Giomici Condo
Castello di Giomici Valfabbrica
Castello Giomici Affittacamere
Castello di Giomici Valfabbrica
Castello di Giomici Affittacamere
Castello di Giomici Affittacamere Valfabbrica

Frequently asked questions

Is a free cancellation option available at Castello di Giomici?

Castello di Giomici provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Castello di Giomici?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Castello di Giomici on Jun 5, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Castello di Giomici?

This affittacamere is located in Valfabbrica, close to Basilica San Francesco di Assisi, Via San Francesco, and Rocca Maggiore. You'll also find Oratorio dei Pellegrini and Roman Temple of Minerva nearby.

Is parking available on site at Castello di Giomici?

Yes, uncovered self parking is offered for free at the affittacamere.

Does Castello di Giomici feature a casino on the premises?

No, Castello di Giomici doesn't have a casino.

Is there an indoor pool at Castello di Giomici?

No, this affittacamere doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 7:00 PM and the seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Castello di Giomici?

There are plenty of amenities for couples at this affittacamere, including a restaurant, a poolside bar, and proposal/romance packages.

Are there hot tubs at Castello di Giomici?

No, but some accommodations at this affittacamere feature jetted bathtubs.

Does Castello di Giomici have a restaurant that serves breakfast?

No, Castello di Giomici doesn't have a restaurant that serves breakfast.

Does Castello di Giomici allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Castello di Giomici for a fee of EUR 20 per accommodation, per stay.

Are there connecting rooms at Castello di Giomici?

Yes, you can book connecting rooms at this affittacamere for your group or family vacation.

How far is the airport from Castello di Giomici?

The closest major airport to Castello di Giomici is Sant Egidio Airport (PEG), which is 11.3 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Castello di Giomici?

No, there aren't any accommodations at Castello di Giomici that offer a balcony.

Does Castello di Giomici host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Castello di Giomici.

Castello di Giomici Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 56 reviews
Rating 8 - Good. 9 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in the heart of Umbria

This is a real medieval castle! You travel in time when staying at Giomici. The hosts are a wonderful team, excellent communication and service. The room was comfortable and super-clean. We stayed once for the supper, it was tasty and reasonably priced. The breakfast was plenty and fresh. The locally produced coffee was a nice surprise.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An unexpected surprise

We booked the stay last minute, not really knowing what to expect. We were happily surprised to find a 900 year old castle on the top of the hill, with its own church (which we were given the keys to see ourselves), towers and old hallways. The house was on 3 floors with 4 bedrooms, perfect for the 4 adults and 4 kids in our group, plus a rooftop with amazing views. The staff were super friendly and welcoming. Considering the price, it might be the best value for money place I've ever stayed in. I'd definitely recommend.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Marylou

Liked: Cleanliness, property conditions & facilities
Amazing place.Stunning views.Very comfortable and spacious . However there was no breakfast provided .on the first day .only coffee nothing else we were told "We had a structural issue in the kitchen we are still trying to fix, we only have hot beverages and some packed pastry"there was no pastry .The second day we were told no coffee or pastries we had to purchase an expresso.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the furnishings may be outdated, and the castle is a good drive uphill on an Italian twisty-road… we were very happy with our stay here: it’s a castle room! We enjoyed it. Be prepared for bird song in the morning, and beautiful valley vistas. Bring your wine and snacks: there are no shops around! Breakfast was included and it was good. Parking is a bit downhill but on property. Add 15 minutes to your expected drive to all area attractions and you will be fine. Enjoy Giomici castle!
Stayed 3 nights in May 2025
Verified

6/10 Okay

Sabrina

Liked: Staff & service, amenities
Bella location, sicuramente le camere del castello saranno state belle, ma il nostro bilicare ( dislocato in un’altra zona del castello) aveva qualche pecca ( poi risolta in breve tempo) con un arredamento un po’ arrangiato e poco curato. Personale gentile m. Ottima colazione e molto buona anche la cena proposta.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un castello medievale meraviglioso Abbiamo prenotato un appartamento fantastico ci siamo sentite castellane.Abbiamo trovato molta gentilezza e disponibilità da parte di tutto il personale.Ci è dispiaciuto partire.Ovviamente bisogna avere un'auto, però vicino Assisi Spello Gubbio ecc.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

oscar

Liked: Cleanliness
Posto incantato con vista spettacolare
Vista
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il Luogo è davvero suggestivo, la strada è leggermente impervia, ma nulla di impossibile. La struttura è davvero ben tenuta, caratteristica e credo unica nel suo genere. Personale davvero educato, gentile e professionale. L'unica pecca, ma inevitabile data la struttura, è la mancanza di aria condizionata e la difficoltà del wifi, ma nulla di straziante. La colazione è abbastanza abbondante, tendente più sul dolce ma comunque ricca e soddisfacente. Ci sono diverse stanze sparse per il piccolissimo borghetto, tutte dotate di ogni necessità. C'è anche una piscina, con un costo di accesso irrisorio, situato nell'altro borgetto poco distante dal castello. È possibile prenotare la cena nella struttura a prezzo fisso. C'è la possibilità di visitare la cima della torre e la piccola chiesa quando possibile. Davvero consigliato, per tutto, soprattutto se si vuole vivere fuori dalla frenesia di questi tempi e coccolati da personale qualificato.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Annamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima vacanza nel castello, siamo stati benissimo e ci siamo trovati come a casa nostra, personale gentilissimo e alla mano
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un tuffo nel medioevo

Una location magnifica, il fascino di un vero castello medievale, una vista sulle colline mozzafiato. Cibo ottimo, cortesia esemplare, da ritornarci assolutamente.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Posto fantastico!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cordiale e disponibile ad ogni esigenza. Location stupenda per gli amanti della tranquillità e della storia.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Ambiente. Castel liegt weit weg von einer Ortschaft, leider gibt es kein Angebot für Abendessen
Stayed 1 night in Jun 2023
Verified

8/10 Good

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura affascinante in perfetto mantenimento, gentilezza e cordialità non mancano
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La location è molto bella e tranquilla e interessante la consiglio a tutti quelli come me oppure le famiglie che vogliono avere un ottimo ambiente di relax con un impatto storico vicini ai grandi alle grandi mete dell'Umbria in zona Perugia
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castello ulula...

Bellissima location in castello medievale.Le stanze pulite, il bagno moderno anche se nel rispetto della struttura esistente. Unica pecca faceva un po' freddino e non c'era il piumone ma una semplice coperta in pile sul letto. Problema ovviato con termostato personale in stanza. Anche nel bagno, oltre ai prodotti di cortesia, era presente una stufetta elettrica per riscaldare l'ambiente. Per il resto posto magnifico. Sembrava di stare in un'altra era.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto favoloso, un vero castello! Si può salire sulla torre e dopo una settantina di scalini si ha una vista panoramica sui colli circostanti, perfetta per godersi un bel tramonto. Abbiamo soggiornato una notte di settembre e il giorno precedente ci è stato mandato un messaggio dal gestore del castello per chiederci se volevamo cenare nella corte del castello (cena su prenotazione con menù fisso dall'antipasto al dolce a 30 €). Siamo stati fortunati che quella sera abbiano organizzato la cena, eravamo una quindicina di persone ed è stato davvero intimo e suggestivo.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location suggestiva, personale disponibile e cibo ottimo, è stato un soggiorno fantastico
Stayed 3 nights in Jul 2020
Verified

8/10 Good

SARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Notte al castello

La pace e la tranquillità, la vista stupenda a 360°,la cortesia e l ospitalità del gestore. Ottimo
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Andriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic castle as it was 860 years ago

The castle is lovely, it's a real 12th century historical site quite far from the nearest village (unless you drive there by car). It looks like it's a fantastic place to hide from the rest of the world at summer. Unfortunately, at winter it's quite chilly in the room (which is a peculiarity of all castles I guess) and you won't be able to enjoy outdoor facilities as much as you could when it's warmer. The host is very friendly and helpful. All in all, I recommend you to check out the castle, especially during warmer months.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nicely refurbished medieval castle in a beautiful, quiet location with a great view. Andrea, the owner, will give you a private tour of the Giomici property and good advice about where to eat or visit.
Stayed 7 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The castle is restored in a very nice way. The room we had had a decent and harmonious interiour. It is perfectly feasible for a relaxing stay. Around the castle there are many interesting villages with medieval history to visit. For a special dinner a tasty homemade meal with local products and wine was served in a very nice atmosphere of the (small) old knights hall.
Stayed 6 nights in Sep 2019
Verified

6/10 Okay

Charlotte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Beau chateau mais chambre très décevante !

Petite chambre, très sombre et très bruyante : 1er étage qui donne sur cours à éviter pour ces raisons ! Le chateau est magnifique mais les prestations en tant qu'hôtel ne sont pas à la hauteur du prix que je juge élevé. Relativement éloigné de tous les sites (Gubbio, Assise...)
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castello vero è proprio, con una antica storia alle spalle, molto ben tenuto, ubicato in cima ad una collina costeggiata da prati dove Regna la quiete. Camere arredate a tema e molto confortevoli. Colazione ottima e Stefano, il gestore, persona splendida e disponibile. Bello anche il maneggio a fianco per eventuali passeggiate
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Maggie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great castle but i was double charged...

The Castle experience per se was great,but it was surprising that at checkout i was asked to pay for the stay although I already prepaid for it via hotels.com I ended up disputing the charge and getting a lecture by my credit card collection department on how to blame hotel.com rather than the hotel owner, which was clearly wrong as I never ran into such situation with hotels.com so i trust them way more than credit cards operators and shady hotels owners
Stayed 1 night in Jul 2019