Hoteles con spa en Upper Lake

"Good price but terrible service, I stayed 4 nights and even though I requested housekeeping service several times it was never provided. This goes without mentioning the overall cleanliness of the room I was given, which unfortunately reeked of cigarrete smoke, and was overall not very clean. The floors were still wet when the room was given to me, which is a slipping risk. Thankfully the serice personnel was able to mop off the water a bit, but the floors still remained damp. "