Unzen Azumaen

Property class: 3.5

Choose dates to view prices

Photo gallery for Unzen Azumaen

An indoor swimming pool with a view of a sunset over a lake, wooden walls, and railings.
A room with a view of a lake and forest.
A wooden bathtub with a view of a lake and forest through a large window.
A room with a large window offering a view of trees and a body of water.
A modern interior with a stone wall, a large window overlooking a lake, and a seating area with a table and chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
181 Unzen Obama-cho, Unzen, Nagasaki-ken, 854-0621
  • Place, Unzen-Amakusa National Park
    ‪1 min walk‬
  • Place, Oshidori Pond
    ‪3 min walk‬
  • Place, Unzen Jigoku Hell
    ‪11 min walk‬
  • Airport, Nagasaki (NGS)
    ‪76 min drive‬

Room options

Japanese Room with Single Bed Non-Smoking Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • Sleeps 6
  • 6 Twin Futons OR 1 Twin Bed

Japanese Room

8.8 out of 10
Excellent
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

Japanese-Western Style Room, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

Special Room, Non Smoking

  • 1 bedroom
  • Sleeps 9
  • 2 Twin Beds and 9 Twin Futons

WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 9
  • 2 Twin Beds and 9 Twin Futons

SUBARU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 10
  • 2 Twin Beds and 11 Twin Futons

AZUMA, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 10
  • 13 Twin Futons

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

SUIEN, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

RIYU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Unzen

Unzen Azumaen places you next to Oshidori Pond and within a 5-minute walk of Unzen Toy Museum. This 27-room, 3.5-star ryokan welcomes guests with a coffee shop/cafe, a full-service spa, and free in-room WiFi.

What's nearby

  • Unzen-Amakusa National Park - 1 min walk - 0.0 miles
  • Oshidori Pond - 3 min walk - 0.2 miles
  • Unzen Toy Museum - 4 min walk - 0.3 miles
  • Unzen Jigoku Hell - 11 min walk - 0.6 miles
  • Vidoro Museum - 13 min walk - 0.7 miles

Getting around

  • Shimabaragaiko station - 35 min drive
  • Nagasaki Airport (NGS) - 77 min drive

Restaurants

  • ‪食楽大盛 - ‬12 min drive
  • ‪雲仙ドライブイン もみじ - ‬7 min drive
  • ‪入潮 - ‬13 min drive
  • ‪洛粋 - ‬6 min walk
  • ‪リンガーハット 長崎小浜店 - ‬12 min drive

About this property

Unzen Azumaen

Guests staying at Unzen Azumaen enjoy access to a full-service spa, karaoke, and free WiFi in public areas. There's free parking and a free area shuttle. Helpful staff can provide tour or ticket assistance and luggage storage. Other amenities at this hot springs ryokan include a meeting room, free newspapers, and a gift shop.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Dining areas and refrigerators are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a hot tub.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 AM. There are hot springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Breakfast available for a fee: JPY 2,700 per person
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Hot tub
  • Massage
  • Public bath open from 3:00 PM - 11:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Child's Club Card: JPY 2160 per night, (up to 12 years old)
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Breakfast fee: approximately JPY 2700 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-6 PM
  • Check-out: 10:00 AM
For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Azumaen
Azumaen Inn
Unzen Azumaen
Unzen Azumaen Inn
Unzen Azumaen Unzen
Unzen Azumaen Ryokan
Unzen Azumaen Ryokan Unzen

Frequently asked questions

Are free cancellation options available at Unzen Azumaen?

Unzen Azumaen offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Unzen Azumaen?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Unzen Azumaen on Oct 18, 2026 start from $340, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Unzen Azumaen?

This ryokan is located in Unzen, just steps from Unzen Toy Museum and Oshidori Pond, and within a short walk of Unzen Jigoku Hell. You'll also find Vidoro Museum and Mt Unzen Visitors Centre less than a mile away.

Is there parking available at Unzen Azumaen?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Unzen Azumaen?

There is a full-service spa available for guests to enjoy and services include massages.

Does Unzen Azumaen feature a casino at the property?

No, Unzen Azumaen doesn't have a casino.

Is there an indoor pool at Unzen Azumaen?

No, there is no indoor pool at this ryokan.

What amenities will couples enjoy at Unzen Azumaen?

Couples staying at this ryokan will appreciate amenities like slippers as well as hot springs and wedding services.

Are there hot tubs at Unzen Azumaen?

No, this ryokan doesn't have a spa tub.

Does Unzen Azumaen feature a restaurant that includes a breakfast menu?

Yes, Unzen Azumaen serves breakfast for a surcharge from its cafe.

Will Unzen Azumaen allow pets to stay for free?

No, pets aren't allowed at Unzen Azumaen.

Are there connecting rooms at Unzen Azumaen?

No, this ryokan doesn't feature connecting guestrooms.

How close is the airport from Unzen Azumaen?

The closest major airport to Unzen Azumaen is Amakusa Airport (AXJ), which is 29.5 mi away (86 minutes by car). Another top airport is Nagasaki Airport (NGS), which is around 22.8 mi away.

Are there rooms with balconies at Unzen Azumaen?

No, you won't find guestrooms with balconies at Unzen Azumaen.

Does Unzen Azumaen offer wedding services?

Take advantage of the wedding venue at Unzen Azumaen if you plan to say "I do" during your trip.

Unzen Azumaen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 115 reviews
Rating 8 - Good. 36 out of 115 reviews
Rating 6 - Okay. 15 out of 115 reviews
Rating 4 - Poor. 2 out of 115 reviews
Rating 2 - Terrible. 4 out of 115 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate rooms, extremely helpful staff and amazing views from the private baths. The dinner and breakfast were excellent and I highly recommend both.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Very nice place, amazing food, very friendly service.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Very comfortable hotel with good lake view from the room.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff are very nice and polite. Lobby is beautiful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is actually old but staff are great hospitality and
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Better
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view!

The lake view is very nice. The meals are fancy but average taste. If there were an outdoor onsen, it would be perfect!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable premium Ryokan

Services were perfect. I got everything that I expected from Japanese Ryokan during the stay. Employees were passionate, and dedicated to their job. Highly recommended for your Onsen trip.
Lake view
Comfortable tatami room
Also has bedroom with a single-sized bed
Entrance
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Disliked: Amenities
Hotel way overcharged is for dinner. For 8800 yen, we were given food that’s worth about one third the price in a cold, function room that’s most uncondicive. Onsen was probably one of the worst we’ve been. No amenities provided except for basic shampoo, conditioner n body shampoo . Staff is ok . But we felt really cheated about dinner. Absolutely zero value for money. Only thing I can compliment is the bed and comforter. The rest of the room is lousy.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The toilet bidet and the room light was not working. The staff offered a room change but we had already unpacked so we declined. But we did not expect the aircon was also not working and we opened one of the windows for fresh air but the noise from the rain heating the roofs made it worse! Did they give us the worst room? Overall, we did not sleep well at all.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service

Hotel close, so we were sent to Hotel Toyokan.

As the hotel we where going to stay in was closed, was we sent to Hotel Toyokan. With fantastic help from the hotel staff was we shown to our room, who is a classic, old japanese room. The facilities was old, and you could easily see that it was old, but that might be what adds to its charm. The room might be the biggest hotel room I have ever been in, so the size was good. The windows was quite noice when there were some wind, and this is something they should fix. The hotel is close to the center of the small village, and the are many ways to get around to nearby places that should be visited as Mt. Unzen who I recommend. The biggest experience I have from this hotel is the staff. They will do almost everything they can to help you out with every problems you might have. Their english is not perfect, but you will get around. Staying in this hotel was an unforgettable experience. I also recommend to use their unsen, who was nice. Breakfast is a fixed menu for every day served in classic japanese style. The food is good. The hotel big, so there is only free WiFi in the lobby. If I gonna recommend this hotel for others, then it will be because of the staff, who were perfect.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi havde et skønt ophold. Maden smagte fantastisk og var anrettet smukt. De ansatte var hjælpsomme og meget opmærksomme. Hvis man trænger til at slappe af, nyde dejlig mad i smukke omgivelser og opleve en fantastisk natur er dette stedet. Hotellets onsen er samtidigt et besøg værd - den bedste vi har oplevet i Japan. Vi kommer gerne igen.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても気持ち良いおもてなしをいただきました。大満足です。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お迎えを頼んだら、キチンとバスの降車場まで迎えにきてくれました。料理も感動演出され、美味しく豪勢でした。お風呂へ行くのに迷ってしまったけれど、フロントの方が2回とも丁寧に案内してくださった。どのスタッフの方も優しく丁寧に対応してくださり最高の旅になりました。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
二十代の息子が、海外の友人をもてなしたくて、頑張って選んだ旅館でした。 友人も「スーパーピッグサプライズだ!!」と感動・感激冷めやらず😊という感じでした。 本当に素晴らしい旅館に泊まれたと思います。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
大人4人と子供1人で宿泊しましたが客室も広く清潔に保たれていた。 ウェルカムサービスもあり、手作りのカヌレも美味しかった。朝食も座席に配慮がなされ気兼ねなく食事する事ができた。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
食事は美味しかった。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
조용한 호숫가에 위치하여 힐링하기 좋았습니다. 전망좋은 노천탕에서 온천욕도 좋았고 조식도 맛있었습니다. 직원분들도 상당히 친절했습니다.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
夕食は味付け、量ともに素晴らしい。
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
とても良かった。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
中居さんが良かった
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
快適でした
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理も他のコスパ最高
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設が綺麗で趣があり、料理がとても美味しかったです。アメニティの不足もなく、ホテルスタッフも丁寧で居心地がものすごく良かったです。また利用したいと思います。 ただ、夜に車でどこかに出かける時にはホテル周辺は真っ暗なので気をつけてください。
Stayed 1 night in Aug 2025