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Urban Park Apartments & Hotel by Misty Blue Hotel

3.0 star property

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Photo gallery for Urban Park Apartments & Hotel by Misty Blue Hotel

Spa
In-room safe, individually decorated, desk, free WiFi
Front of property
Outdoor pool
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
60 Meridian Drive, Umhlanga, KwaZulu-Natal, 4001
  • Place, Gateway Theatre of Shopping
    ‪8 min walk‬
  • Place, KwaZulu-Natal Sharks Board
    ‪15 min walk‬
  • Place, Oceans Mall
    ‪7 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen | Coffee/tea maker

Apartment, 2 Bedrooms

  • City view
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, individually decorated, desk, free WiFi

One Bedroom Apartment

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Studio

In-room safe, individually decorated, desk, free WiFi

Studio

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

uMhlanga

Urban Park Apartments & Hotel by Misty Blue Hotel places you within a leisurely stroll of Gateway Theatre of Shopping and Ster-Kinekor Gateway. This 3-star hotel has 95 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Gateway Theatre of Shopping - 8 min walk - 0.5 miles
  • KwaZulu-Natal Sharks Board - 15 min walk - 0.8 miles
  • Ster-Kinekor Gateway - 18 min walk - 1.0 mile
  • Oceans Mall - 7 min drive - 3.4 miles
  • Umhlanga Rocks Beach - 7 min drive - 4.9 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 20 min drive

Restaurants

  • ‪Nespresso Gateway - ‬14 min walk
  • ‪Pizza Boyz - ‬13 min walk
  • ‪The Dish Restaurant - ‬14 min walk
  • ‪Barrio - Restaurant and Cocktail Lounge - ‬12 min walk
  • ‪Pizza Chicken Perfect - ‬7 min walk

About this property

Urban Park Apartments & Hotel by Misty Blue Hotel

At Urban Park Apartments & Hotel by Misty Blue Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for ZAR 400 per person one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include meeting rooms, a conference center, and a 24-hour business center.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 2:30 PM on request
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Free area shuttle
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2012
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: ZAR 400 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cities Hotel

Cities Three

Three Cities

Three Cities Hotel

Three Cities Urban Park

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Three Cities Urban Park Hotel Umhlanga

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Urban Park Hotel

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Frequently asked questions

Is free cancellation available at Urban Park Apartments & Hotel by Misty Blue Hotel?

Urban Park Apartments & Hotel by Misty Blue Hotel provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see close to Urban Park Apartments & Hotel by Misty Blue Hotel?

This hotel is located in uMhlanga, a short 8-minute walk from Gateway Theatre of Shopping and also 15 minutes on foot from KwaZulu-Natal Sharks Board. You'll also find Umhlanga Rocks Beach and Umhlanga Lighthouse within a short drive.

Is there parking available at Urban Park Apartments & Hotel by Misty Blue Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Urban Park Apartments & Hotel by Misty Blue Hotel feature a casino at the property?

No, Urban Park Apartments & Hotel by Misty Blue Hotel doesn't have a casino.

Is there an indoor pool at Urban Park Apartments & Hotel by Misty Blue Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Urban Park Apartments & Hotel by Misty Blue Hotel?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include an ocean view and free WiFi.

Are there hot tubs at Urban Park Apartments & Hotel by Misty Blue Hotel?

No, this hotel doesn't have a spa tub.

Does Urban Park Apartments & Hotel by Misty Blue Hotel feature a restaurant that includes a breakfast menu?

No, Urban Park Apartments & Hotel by Misty Blue Hotel doesn't have a restaurant that serves breakfast.

Does Urban Park Apartments & Hotel by Misty Blue Hotel allow pets to stay for free?

No, pets aren't allowed at Urban Park Apartments & Hotel by Misty Blue Hotel.

Are there connecting rooms at Urban Park Apartments & Hotel by Misty Blue Hotel?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Urban Park Apartments & Hotel by Misty Blue Hotel?

The closest major airport to Urban Park Apartments & Hotel by Misty Blue Hotel is King Shaka Intl. Airport (DUR), which is 12.1 mi away (20 minutes by car).

Are there rooms with balconies at Urban Park Apartments & Hotel by Misty Blue Hotel?

No, you won't find guestrooms with balconies at Urban Park Apartments & Hotel by Misty Blue Hotel.

Urban Park Apartments & Hotel by Misty Blue Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 166 reviews
Rating 8 - Good. 54 out of 166 reviews
Rating 6 - Okay. 28 out of 166 reviews
Rating 4 - Poor. 14 out of 166 reviews
Rating 2 - Terrible. 18 out of 166 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Suhail

Disliked: Staff & service
Hi , I am very upset because I booked a room for Friday the 3rd of September at urban park, but urban park hotel is closed. I can’t understand why Expedia would allow me to book a room at urban park when they are closed. I would like a refund for the room I booked! It is unacceptable and unprofessional of Expedia to do that!
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book!

The hotel is closed and bookings are still being accepted, had arrived to the hotel to find everything removed from the lobby.
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointing

Due to Covid this hotel is taking strain. The room was clean and comfortable but maintenance has not been happening due to the impact of Covid. Sad because we have enjoyed staying here before. The restaurant has been closed since Covid so no breakfast available.
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort

Experience at urban park

Lifts where out of order -check in person was kind to give closer available room. Room was really difficult to find with no proper directions and lifts not working bearing in mind there is also a residential apartments in the building took approx 20mins to find room. Had to go down and ask for towels and glassware which came after calling from room to find out 30mins later. No two pin plug in room after being assured there was one. Service and experience definitely matched the price - low, however expected more from a huge establishment.
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay.

The overall stay was horrible. The apartment was filthy, there were towels in the bathrooms. The room was next to a very noisy road.. we couldn’t get a wink of sleep. The stove was broken and the fridge was not working. Really nothing good about this place
Stayed 1 night in Oct 2020
Verified

8/10 Good

Sibongiseni

Liked: Staff & service, room comfort

You can do better. I have seen it.

Overall my stay was comfortable. It is beautiful hotel with modern décor. I have stayed here before. However there were a few maintenance issues that need attention. The room I was in (405), the basin mixer leaks onto surface when turned on, causing damage to the cabinet and pieces falling off. The shower does not close easily. The main door lock had to be replaced on 1st day. The balcony sliding door jams halfway on opening. One morning we had shower on a different in a different room due to maintenance issues on the water on our floor. Also, I had to ask at reception to have someone remove garbage from the parking entrance that was lying there for 2 days.
Stayed 3 nights in Sep 2020
Verified

2/10 Terrible

Tania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was terrible , from the moment we arrived. The apartment is run down and filthy. Service is terrible. The so called "apartment" had not been cleaned. The room was not ready to check in to at 3pm. The apartment is run down and has not been maintained. The pictures shared on the site is not what it looks like in reality. So very disappointing. Really put a damper on our holiday. Would not recommend it !
Stayed 3 nights in Sep 2020
Verified

2/10 Terrible

Nerissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So my fiance and I booked to stay at the hotel for 5 nights. Upon arrival we were greeted at reception and given our room key. I asked for a porter which never arrived. We had to carry all our luggage. Get to the room and it's the wrong room, I booked and paid for a one bedroom apartment but was given a aturio
Stayed 5 nights in Sep 2020
Verified

4/10 Poor

Nosipho

Disliked: Cleanliness, staff & service, room comfort

Bad bad

Nor soo good please dont be fooled by pictures from the long waiting in reception to getting into not so clean room on arrival tried not to be dramatic bad smell in the toiler not so clean bedding until we found a glass with an old drink rusty and we had rash thrme next morning thats when i asked the receptionist to change us into another room.no iron was even offered when we had to rush somewhete we were told we need ti wait for 8 to be assisted...
Stayed 2 nights in Sep 2020
Verified

4/10 Poor

Chelsea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I have stayed here before and my experience was okay for the most part. This time, for the first two days I wasn’t given a towel. I couldn’t call down to reception as they don’t leave the contact numbers visible. I am guessing this is due to covid but they can give their guests I piece of paper with contact numbers. There was no hand sanitizer at any of the elevator buttons. When I got there, I got to my floor and got out out of the lift I was greeted with a broken chair which remained there for the duration of my stay and the carpets were all stained. I am guessing that they are financially struggling at this time but the fact that simple
Stayed 3 nights in Sep 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Extra Tourism levy to pay

The check in precess was fine, the room was clean, but I can't adjust the air condition. The water was not hot enough for shwer. After I had check out, the reception ask me for R7 tourism levy, which should be include in the room fee. It was the first time I have to pay extra levy with Hotel.com
Stayed 1 night in Jul 2020
Verified

8/10 Good

Gomotsegang

Liked: Cleanliness, property conditions & facilities, room comfort
All was great but staff was not always willlong and friendly
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
I flew in for a party,so I booked late at night as my arrangement to stay with a friend fell flat :got them after midnight,they couldn’t find your booking I had to charge my phone (battery had died),then send confirmation by email whilst feeling cold at reception I went to my room (only snag:not clean under the bed!)around 1am,and left @7am:basically just needed a bed to sleep Was I supposed to have been charged a full day rate?
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroach Infestation!

Since the hotel has been taken over by Misty Blue the condition is disgusting. We arrive at 11pm after our flight was delayed, only to be told they can’t find out booking and then the guy at reception takes us to an apartment that Had cockroaches running around. We requested a refund and booked at the Town Lodge across the street!
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

The place was terribly dirty. The corridors the lift .......it was bad. I have stayed in the place few times before but my last visit was not a pleasant one. I was put in room 113 which had a leaking roof in the toilet and I was moved to a different room on the 4th floor and this floor was filthy for the entire duration of my stay. The lift was a problem it was super slow.....The couche in the lounge had a very ugly odour, like it has been used as a bed. One of the days I was told by very disrespectful security to park my car on the street because the hotel parking was full. Overall i was not happy.
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Please put a 2 point plug in the room. Please make sure the room do have cups for tea and coffee.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Thulani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

it was amazing
Stayed 1 night in Sep 2019
Verified

4/10 Poor

mongezi

Misty crap

Second time staying here (room 210) diffrent room same problem worn out old towels that are torn Brown mildew in bathroom
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Tania

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not impressed with noise levels next to my room. Had to report them to management but it just continued. This is unacceptable behaviour and should not be allowed at such an upmarket hotel group.
Stayed 1 night in Jul 2019
Verified

8/10 Good

heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

It was wonderful - Thank you
Stayed 1 night in May 2019
Verified

6/10 Okay

mongezi

Disliked: Cleanliness, staff & service, room comfort

half ass hotel

bathroom facility in room had black mold all over restaurant staff and manager on duty very poor food came out wrong their chef doesnt know the difference betwen medium and well done waitress forgot my side dish
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very safe. Nice restaurant on premises.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for business - location wise.
Stayed 28 nights in Nov 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had an interleading door. You could hear everything in the room next door, There was a very loud group of guests next door so we were moved to another room. This was better but also had an interleading door and you could clearly hear the football match on the TV in the next room.
Stayed 1 night in Nov 2018

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